Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast timing delays

Categories

Cleanliness
8.51
Issues with common areas cleanliness mentioned, affecting perception.
Service
9.98
Exceptional service noted, particularly from staff member Angelina who resolved issues promptly.
Location
9.52
Convenient location near subway with easy access to Manhattan.
Room Quality
9.47
Rooms are stylish, spacious, and well-decorated.
Amenities
9
Amenities are good but could be improved with more kitchen utensils.
Value for Money
8.96
Hotel offers good value for the quality and location provided.
Food and Beverage
8.51
Breakfast timing issues mentioned, but overall quality is good.
Overall Experience
9.68
Guests consistently enjoyed their stays with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:08

Property Description

Artistic Loft Living
Experience a unique stay at our converted factory hotel in Greenpoint, Brooklyn. Each loft and suite is adorned with curated original artwork, offering a blend of creativity and comfort.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, a 42-inch flat-screen TV, and the option of a terrace with stunning views of Midtown Manhattan. Stay connected with free WiFi and make use of the sofa bed for extra guests.

Wellness & Convenience
Relax in the sauna, keep up with your workout routine at the fitness centre, and take advantage of the 24-hour business centre. With laundry facilities on-site, everything you need is within reach.

Ready to immerse yourself in artful surroundings and modern comforts? Book your stay at The Box House Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4281 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.68
M
McCullough • family_with_children • us
9
Great, clean hotel that we'd definitely stay in again!
Pros:

Great rooms. Cute hotel. Reasonable prices. Nice and clean. It's a bit of a walk to the subway, but we didn't mind that. Good coffee shops and restaurants nearby on Manhattan Ave and Franklin.

Cons:

The staff seemed a little overloaded when we got there and they were having some private event on the rooftop which was loud from our room.

2026-07-25 • via Nuitee
D
Diane • solo_traveller • us
9
Very nice
Pros:

Fun decor, fabulous shower

Cons:

Very thin toilet paper

2026-07-25 • via Nuitee
R
Romuald • family_with_children • lu
8
I have been coming to this charming hotel for years, always enjoy to return
Pros:

The location is great in Greenpoint

Cons:

The refill of the coffee bags in the room could have been done more frequently

2026-07-25 • via Nuitee
S
Sigridur • solo_traveller • is
10
2026-07-25 • via Nuitee
C
Claudette • solo_traveller • us
7
Pleasent
Pros:

I’ve stayed at The Box House for the last 11 years for business while in NY, which is pretty frequent. It’s super great and just like being at home.

Cons:

I’m starting to notice that it needs some upgrades, not a whole lot, but the showers could use a non-slip mat and the shower heads should be replaced. Post covid, they’ve cheapened up a few things. The lobby used to have a great coffee service and a nice restaurant. The coffee was always a local roaster, now they use that Crown coffee, not good! No more actual mugs either. Looks like they are needing to upgrade a bit.

2026-07-24 • via Nuitee
L
Lars • family_with_children • se
8
2026-07-24 • via Nuitee
F
Franz • solo_traveller • us
8
So so
Pros:

Convenient location for my purpose.

Cons:

Dim room lights, hair in the shower, mediocre comfort.

2026-07-24 • via Nuitee
K
kyung • couple • kr
8
Pleasant
Pros:

Nice friendly atmosphere

2026-07-23 • via Nuitee
Y
YAEL • couple • us
10
מקום מהמם
Pros:

חדר גדול, מרווח, המיטה כל כך נוחה והמצעים כל כך נעימים. הצוות בקבלה מקסימים הגענו אחרי יום ארוך ונתנו לנו צ׳ק אאוט מאוחר ללא תוספת תשלום. ובקבוקי מים כמובן.

Cons:

אין מעלית לקומה 2

2026-07-23 • via Nuitee
B
Billy • couple • us
6
Pros:

Bed was comfortable and the location was alright. View from the room was nice

Cons:

Strangely hot in the building but the room had AC. Albeit a noisy one.

2026-07-23 • via Nuitee
G
Glen • couple • us
8
2026-07-23 • via Nuitee
P
Phyllis • couple • us
8
Loved the uniqueness of the hotel and size of rooms was good. But housekeeping could haven been better.
Pros:

Uniqueness, size of room/bathroom; wood floors…

Cons:

Had to ask for more towels, tissues; failed to empty ice bucket or bathroom trash on several occasions. Loud hallways at night and early morning, even with privacy tag on door…some people have no respect. Room advertises with balcony but fails to mention how to access…which was tricky. Would have appreciated some in room information of area, how to access TV channels, numbers to call with questions.

2026-07-22 • via Nuitee
S
Susan • solo_traveller • us
10
2026-07-22 • via Nuitee
J
James • family_with_children • be
9
Great place, short walk from the subway.
Pros:

We had a toproom, with a great setup (as in the pictures). Unfortunately the view wasn't on the other side to see Manhattan.
Room was super clean, personnel (cleaning and reception) was really polite and helpful, only the people at the breakfast area were like "uninterested".

2026-07-22 • via Nuitee
V
Volker • couple • us
10
2026-07-22 • via Nuitee
U
Umansky • solo_traveller • il
10
2026-07-22 • via Nuitee
V
Val_Costa • solo_traveller • br
9
Falta pouco para ser excelente
Pros:

O espaço é moderno e limpo. O café da manha é de boa qualidade. A vizinhança é segura e possui vários mercados e restaurantes. Além disso, esta relativamente próximo a estação do metrô e do ferro.

Cons:

As cortinas não bloqueiam totalmente a luz porque estão divididas em três partes sem velcro para uni-las de forma adequada. Os colchões também podiam ser mais confortáveis. Parecem muito usados ou reciclados.

2026-07-21 • via Nuitee
C
Charles • solo_traveller • gb
10
2026-07-21 • via Nuitee
V
Valentina • extended_group • us
10
Excelente
Pros:

Hermosa estadía. Muy cómodo, limpio, personal amable y el estilo artístico del hotel me encantó. Muy bien relación calidad precio.

Cons:

:)

2026-07-21 • via Nuitee
D
Debby • family_with_children • gb
8
Enjoyed apart from the noise from the rooftop and inconsiderate guests making a lot of noise in their way to bed .
Pros:

Clean and quirky

Cons:

Noise from roof top bar when there is a function on

2026-07-21 • via Nuitee