Children allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Breakfast timing delays

Categories

Cleanliness
8.51
Issues with common areas cleanliness mentioned, affecting perception.
Service
9.98
Exceptional service noted, particularly from staff member Angelina who resolved issues promptly.
Location
9.52
Convenient location near subway with easy access to Manhattan.
Room Quality
9.47
Rooms are stylish, spacious, and well-decorated.
Amenities
9
Amenities are good but could be improved with more kitchen utensils.
Value for Money
8.96
Hotel offers good value for the quality and location provided.
Food and Beverage
8.51
Breakfast timing issues mentioned, but overall quality is good.
Overall Experience
9.68
Guests consistently enjoyed their stays with minor grievances.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:08

Property Description

Artistic Loft Living
Experience a unique stay at our converted factory hotel in Greenpoint, Brooklyn. Each loft and suite is adorned with curated original artwork, offering a blend of creativity and comfort.

Modern Amenities
Enjoy the convenience of a fully equipped kitchen, a 42-inch flat-screen TV, and the option of a terrace with stunning views of Midtown Manhattan. Stay connected with free WiFi and make use of the sofa bed for extra guests.

Wellness & Convenience
Relax in the sauna, keep up with your workout routine at the fitness centre, and take advantage of the 24-hour business centre. With laundry facilities on-site, everything you need is within reach.

Ready to immerse yourself in artful surroundings and modern comforts? Book your stay at The Box House Hotel today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4147 reviews
Cleanliness: 8.51
Service: 9.98
Location: 9.52
Room Quality: 9.47
Amenities: 9
Value for Money: 8.96
Food and Beverage: 8.51
Overall Experience: 9.68
M
Marina solo_traveller gr
8
2026-05-23 via Nuitee
R
Raymond solo_traveller ie
10
Very enjoyable
Pros:

Fourth time staying g here and was not disappointed, great room , great staff and fantastic location , I’ll be back again

2026-05-23 via Nuitee
K
Karen couple us
6
Pros:

The price. The doorman was very pleasant. It helped to get a discounted parking rate when checking in.

Cons:

Dirty cups left in the lobby sitting area were still in the same place the next morning. Breakfast only opens at 8am.

2026-05-23 via Nuitee
D
Dede couple us
7
2026-05-23 via Nuitee
A
Anna B. solo_traveller es
8
Pros:

Personel bardzo miły, szczególnie Dennise i Ray. Śniadanie bardzo dobre, ogólnie atmosfera i wystrój hotelu bardzo przyjemne. Codziennie można było nalać sobie kawy przy recepcji, co jest super. W pokoju też duży wybór herbat i dwie kawy do ekspresu. Lokalizacja bardzo dobra, 3 stacje do time square. Okolica bardzo bezpieczna, dużo fajnych knajp i park. Można zrobić sobie długi spacer z Greenpoint do północnej części Williamsburga i tam też jest bardzo fajna atmosfera.

Cons:

Wentylator w pokoju robi dużo hałasu, klimatyzacja też. Było trochę kurzu na meblach, jeśli ktoś ma alergię może to przeszkadzać.

2026-05-23 via Nuitee
M
Megan solo_traveller gb
10
Lovely hotel
Pros:

Brilliant place

Cons:

Everything was great

2026-05-21 via Nuitee
R
Raymond solo_traveller ie
10
Great place to stay
Pros:

3rd time staying here, great location, great staff and will be back again

2026-05-21 via Nuitee
B
Bibiana solo_traveller us
5
Pros:

Stuff was helpful and nice.

Cons:

My room was very dusty, bed mattress was way toooo soft and I really missed a bottle of water in the room upon arrival. And bed sheets were torn.. and plus I could hear people from above me and next to me.. either stopping the floor or having sex.

2026-05-21 via Nuitee
B
Brian L solo_traveller au
8
Good value stay in The Box House Hotel
Pros:

Location

Cons:

No longer hotel shuttle within 2 miles

2026-05-20 via Nuitee
F
Frank couple us
9
Nice place to stay. Don’t like that they insist on scanning your drivers license. In today’s age that opens you to al
Pros:

Clean, decent size rooms.

Cons:

No parking.

2026-05-19 via Nuitee
G
Gillian extended_group ie
9
2026-05-19 via Nuitee
S
Shawn couple us
8
2026-05-19 via Nuitee
S
Sidney solo_traveller us
10
2026-05-18 via Nuitee
P
Pink family_with_children us
10
2026-05-18 via Nuitee
M
Meadows solo_traveller us
6
Fine. Wouldn’t pay full price.
Pros:

The location and the free cab were great.

Cons:

The rooms were just a little basic for how much it cost and didn’t come with any of the amenities usually afforded to a boutique hotel like thoughtful toiletries. You could also REALLY hear loud people above you.

2026-05-18 via Nuitee
F
Florence couple fr
8
Excellent rapport qualité prix, hotel confortable et chaleureux à Greenpoint
Pros:

Chambre et salle de bains agréables, café et frigo, jolie vue sur Brooklyn et Manhattan. Literie très confortable. Personnel professionnel et accueillant. Bon rapport qualité prix pour Greenpoint.

Cons:

Frigo un peu bruyant.

2026-05-18 via Nuitee
D
Dave couple us
7
Pros:

Very friendly staff and a great value for the location. There was even a luggage check as we arrived earlier than check-in.

Cons:

It was quite loud at night, various banging noises from the hall and upstairs.

2026-05-18 via Nuitee
J
Janette couple us
10
2026-05-17 via Nuitee
L
Laurene couple fr
9
Superbe séjour, je recommande cet hôtel
Pros:

Les chambres très spacieuses, la propreté des lieux, la gentillesse du personnel, l’emplacement à proximité du ferry pour visiter la ville. Le quartier très agréable. Le rapport qualité/prix.

Cons:

Le frigo en chambre peut faire du bruit dans la nuit bien qu’il soit pratique.

2026-05-17 via Nuitee
A
Andrey solo_traveller il
6
Low price, low service standards, dated place
Pros:

Rather clean with spacious rooms

Cons:

The staff is genuinely rude. I prepaid the booking in full via Booking.com, yet when I arrived the person at the front desk demanded that I present a physical credit card. I asked to complete the check-in since the booking was already fully paid so I could leave my luggage in the room and go retrieve my wallet from the car, but the staff member refused, saying: “I don’t work like that.”

The entire experience reflected a service mentality stuck in the 1980s, much like the decor of the place.

2026-05-16 via Nuitee