Kawamotoya

Hotels
9.2 (106 reviews)
Toyosato 8955 , Nozawa Onsen , jp

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Welcoming staff
Comfortable rooms
Great location
Cons:
Cleanliness issues
Cafe hours confusion

Categories

Cleanliness
8.36
There were mentions of cleanliness issues such as 'Cleanliness' being listed in the cons.
Service
9.53
The staff was praised for being kind and helpful throughout the reviews.
Location
9.37
Guests appreciated the convenient location and access to amenities, although travel to lifts was noted as a minor inconvenience.
Room Quality
9.52
Rooms were described as nice, spacious, and well-equipped.
Amenities
9.35
Facilities like the Onsen and in-room amenities received positive remarks, though some confusion about cafe hours was noted.
Value for Money
8.81
While some felt the prices were on the higher side, overall satisfaction with the stay was expressed.
Food and Beverage
9.36
Positive mentions regarding on-site dining options and breakfast quality.
Overall Experience
9.33
Guests mostly had a great experience, with some minor complaints that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:43

Property Description

Stylish Apartments with Breakfast Included:
Kawamotoya, renovated in 2022, offers stylish apartments where breakfast at the cafe is included. Each apartment features its own toilet and shower, providing ultimate convenience and privacy for guests.

Modern Facilities and Amenities:
The hotel boasts a range of modern facilities including a gym, movie room, and massage room in the common area. Guests can unwind and relax in the two private hot tubs available on-site, ensuring a luxurious stay.

Convenient Location and Services:
Conveniently located within a 5-minute walk from the village center, Kawamotoya offers a private shuttle service to the Nagasaka gondola in the winter. With free WiFi, luggage storage, and private parking available, the hotel ensures a hassle-free and comfortable stay for all guests.

Book your stay at Kawamotoya today for a memorable and relaxing experience!

Important information:

Please note baby cots and meals are not provided for children under 2 years, staying free of charge.

Please note that the public baths are not hot-spring baths.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for ¥2,500 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 4 years old and over stay for ¥9,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 106 reviews
Cleanliness: 8.36
Service: 9.53
Location: 9.37
Room Quality: 9.52
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 9.36
Overall Experience: 9.33
R
Ryo • extended_group • jp
10
2026-06-17 • via Nuitee
J
Julie • family_with_children • au
9
Really nice hotel in centre of town. Well run and helpful staff.
Pros:

Close your everything. Kitchen facilities great, modern and cosy, friendly, family orientated. Close to great old onsen.

Cons:

No breakfasts or food as we were off season.

2026-06-16 • via Nuitee
G
Goshi • solo_traveller • jp
8
長期滞在には便利です！
Pros:

部屋広い！そして綺麗！

Cons:

大浴場が欲しかったです！

2026-06-15 • via Nuitee
R
Rubens • couple • br
10
Maravilhoso
Pros:

De tudo
Instalações, atendimento, conforto
Foi tudo maravilhoso

Cons:

De nada
Tudo perfeito

2026-06-04 • via Nuitee
B
Belana • couple • au
10
2026-04-21 • via Nuitee
Y
YUWEN • couple • tw
9
2026-04-14 • via Nuitee
K
Kylie • family_with_children • au
8
2026-04-13 • via Nuitee
M
McCloskey • family_with_children • hk
8
Comfortable, roomy and quiet accommodation, close to all ameneties and with lovely staff.
Pros:

The location was great for walking to the village centre (5 min walk) and to the gondola for skiing (15 min walk). The staff were available to answer any of our questions and spoke English. We stayed late in the season and decided to eat breakfast in the village so can't comment on that. Beds were comfortable and room a great size for 2 adults and a teen. Having our own mini-kitchen was great and it came with good quality coffee pods and teas, cooking oil and vinegrette. I would definitely stay again!

Cons:

A clearer map for how to get to the hotel. The streets are a bit of a maze and Google maps wasn't helping when lugging heavy luggage in the rain. We got there in the end!

2026-04-10 • via Nuitee
D
dan • couple • au
8
Comfortable and relaxing
Pros:

Very comfortable property with large rooms and great views from windows.

2026-03-31 • via Nuitee
L
Lee • extended_group • au
10
2026-03-31 • via Nuitee
D
Danielle • extended_group • us
10
2026-03-26 • via Nuitee
N
Niles • family_with_children • us
10
Excellent, indulgent, beautiful,
2026-03-23 • via Nuitee
P
peter • couple • gb
8
Great place to stay in Nozawa Onsen
Pros:

Spacious well equipped clean apartment

Cons:

Draughty front doors close to breakfast area

2026-03-13 • via Nuitee
T
Troy • couple • us
10
Amazing stay. Great location, walkable to all things in the city and amazing staff.
Pros:

Great location, great restaurant downstairs. Laundry is free which is nice.

Cons:

nothing

2026-03-05 • via Nuitee
T
Tyler • couple • us
7
Pros:

Rooms

Cons:

Staff, not helpful

2026-03-03 • via Nuitee
N
Nicholas • family_with_children • au
10
2026-02-27 • via Nuitee
J
Julien • couple • jp
5
2026-02-08 • via Nuitee
H
HUSAIMEE AHMAD • family_with_children • bn
10
Exceptional apartment.
Pros:

We had the 4 bedroom apartment with 2 couples so we were spoilt for space. That said, the apartment was very well appointed with one of the best kitchen setups we have encountered in any vacation apartment. The laundry is well laid out. It is perfect for families and EACH bedroom has its own on-suite bathroom, shower and in the case of the Master Bedroom a tub too.

Staff were a nice mix of expats Kiwis and Ozzies and Japanese too so English communication was simple.

There is a lift too, but if this is your first time in Nozawa Onsen, be aware that the town is basically a collection of hills and slopes so getting to and from the bus station to the apartment will require some steepish ascents and descents on concrete and gravel sections.

2025-12-31 • via Nuitee
K
Khaled • extended_group • ca
10
Impressive option for families
Pros:

The penthouse was very spacious, fully equipped kitchen, would fit 8-10 persons easily, washing machine & dryer, en-suite toilet in each room, lovely living area, amazing views from the windows, staff were amazing, Yamato luggage shipping option, two onsen that can be used privately.

Cons:

Breakfast please.

2025-12-17 • via Nuitee
W
William • family_with_children • sg
10
Excellent
Pros:

Clean and well kept

Cons:

The breakfast area was hardly open. No washing machine in the 2 bdrm apartment

2025-12-16 • via Nuitee