Chic'o Rail

Hotels
8.2 (285 reviews)
1 Place du 8 Mai 1945 , Saint-Omer , fr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Restaurant
Heating
Terrace
Pets allowed
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Small room sizes
Some cleanliness issues

Categories

Cleanliness
7.43
Some reviews mention cleanliness issues in rooms.
Service
8.7
Many reviews praised the friendly and helpful staff.
Location
8.94
The hotel is conveniently located near the train station and city attractions.
Room Quality
7.39
Some guests found rooms small or uncomfortable, but most found them clean and equipped.
Amenities
7.92
Facilities like a restaurant, parking, and breakfast were positively noted.
Value for Money
8.38
Guests found the prices reasonable for the quality offered.
Food and Beverage
8.43
The restaurant received positive remarks for food quality.
Overall Experience
8.4
Generally, guests had positive experiences with a few caveats.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:34

Property Description

Historic Elegance and Modern Comfort
Located next to Saint-Omer SNCF Train Station, Chic'o Rail combines early-19th-century charm with contemporary amenities. The modern rooms offer free WiFi, while the brasserie-style restaurant serves delicious dishes and regional specialties.

Relaxation and Dining Options
Unwind in the lounge bar or on the outdoor terrace after enjoying a meal at Chic'o Rail’s restaurant. Breakfast is served daily, ensuring a pleasant start to your day.

Convenient Facilities and Location
Benefit from free private parking at Chic'o Rail and explore the city centre just a short 5-minute walk away. With its strategic location between Calais and Dunkerque, this hotel is the ideal choice for both leisure and business travelers.

Experience a blend of history and comfort at Chic'o Rail – book your stay now!

Important information:

Please note that check-in is possible until 21:00 from Monday to Friday. On a Saturday check-in is not possible before 18:00.

On Saturday, the restaurant is open from 19:00.

Please note that the rooms are accessible by stairs only and may not be suitable for guests with reduced mobility.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIL

Location

Guest Reviews

8.2
Based on 285 reviews
Cleanliness: 7.43
Service: 8.7
Location: 8.94
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 8.43
Overall Experience: 8.4
M
Marcello • solo_traveller • it
3
2026-08-06 • via Nuitee
C
Christian • solo_traveller • fr
9
2026-08-06 • via Nuitee
J
jean christophe • couple • fr
8
2026-08-05 • via Nuitee
A
Angela • couple • nl
8
Was prima, lekker ontbijt, goede prijs-kwaliteit verhouding.
2026-07-25 • via Nuitee
T
Troquet • solo_traveller • be
8
2026-07-20 • via Nuitee
D
dirk • couple • be
4
Ok zonder meer.
Pros:

Ontbijt was OK en ook het personeel vriendelijk enkel bij aankomst een beetje stroef. We werden in het engels aangesproken :)
De nabijheid van de stad was OK.

Cons:

Geen friswater aan de kraan. Moeilijk om kamer fris te houden.
Geen zitruimte (salon of bar) of terras om 's avonds nog wat te zitten en iets te drinken.

2026-07-18 • via Nuitee
S
Sandra • solo_traveller • de
6
2026-07-18 • via Nuitee
A
amanda • solo_traveller • gb
7
Staff were very welcoming. The room was practical and very quiet.
Pros:

Location . Free carpark.

Cons:

No A/C

2026-07-14 • via Nuitee
A
Alex • solo_traveller • gb
6
2026-07-11 • via Nuitee
C
CAROLE • couple • fr
8
2026-07-09 • via Nuitee
C
Carole • couple • fr
7
Bon rapport qualité prix. Pour une ou 2 nuits.
Pros:

chambre propre, personnel agréable, petit déjeuner très bien

Cons:

l'agencement de sdb n'est pas optimisé. Avons utilisé le système D pour laisser la fenêtre ouverte.
Aurions aimé savoir qu'il y avait 2 étages et avoir la possibilité de choisir l'étage.
N'avons pas reçu le mail avec le code pour ouvrir la porte principale. Heureusement, le propriétaire était encore là! donc tout c'est bien passé.

2026-07-06 • via Nuitee
K
KIm • couple • gb
5
Pros:

The property was clean . Communication was good . Easy to check in .

Cons:

We felt the room was too small for two to be comfortable. Rather exposed . Nets needed at windows . Wi-Fi didn’t work .

2026-07-06 • via Nuitee
S
sylvie • couple • fr
9
2026-07-06 • via Nuitee
B
Benjamin Traveller • solo_traveller • fr
1
À fuir ! Ne vous laissez pas berner par le prix.
Pros:

Le prix peut-etre.... et encore

Cons:

Il fait extrêmement chaud dans les chambres, qui sont situées sous les toits. Il y a énormément de bruit et, à chaque passage d'un train, les murs de la chambre tremblent comme s'il y avait un tremblement de terre. La salle de bain sent les égouts...
Honnêtement, je trouve que cet hôtel est une véritable arnaque. Je ne comprends pas les commentaires positifs laissés ici. Je comprends que l'hôtel ne soit pas cher, mais il y a tout de même des limites.

2026-06-30 • via Nuitee
C
Claire, UK • solo_traveller • gb
3
Very disappointing
Cons:

Narrow, dangerous stairs, two flights, the room was reduculously and unbearably hot we should not have been given a room like that, it was in the attic with only a velux window in the bedroom and one in the bathroom, there was a fan but it made no difference. There were no staff on duty, we messaged them via the app three times but nobody replied nor did Booking.com. Staff were on duty in the morning when it came to paying, I think she apologised in French about the room but she spoke no English although it stated English speaking, so they had clearly seen my messages but chose to do nothing. Booking.com, as usual, ignore you completely if there is a problem.

2026-06-29 • via Nuitee
M
Mark • couple • gb
9
2026-06-29 • via Nuitee
R
Richard • couple • gb
5
We would not stay there again, but would use the restaurant when we make our regular passes through
Pros:

helpful staff, very good evening meal in the restaurant

Cons:

We were up in an attic room, up a very steep staircase and right at the top of these stairs and as we are elderly we found this dangerous. It was one of the hottest days in France, but our room was around 36C and even with the use of the provided fan, we could not cool it down. We both ended up sleeping in our car in the air conditioning. We had booked the room several months ago and hadn't expected to be put in such a small, hot room.

2026-06-29 • via Nuitee
N
Nick • solo_traveller • gb
1
Hot hot hot
Pros:

Near the railway station

Cons:

No AC so the room was too hot to sleep. Tiny bathroom. Stairs very tight.

2026-06-28 • via Nuitee
A
ARIANE • extended_group • be
10
A recommander
Pros:

Ce n'est pas la première fois que je choisis cet hôtel, pour les motifs suivants :
Très confortable, parking à disposition des clients,
Très bon restaurant sur place,
Accueil du personnel.
Par contre, je n'ai jamais eu l'occasion de prendre le petit déjeuner.

Cons:

A signaler pour les personnes qui seraient concernées :
Seul bémol, pas d'ascenseur, donc pas recommandé pour les personnes à mobilité réduite.

2026-06-24 • via Nuitee
J
John • solo_traveller • gb
9
Excellent staff great food well presented
Pros:

Location for onward travel

Cons:

Fan in the room didn’t cool very well

2026-06-23 • via Nuitee