Southern Cross Beachfront Holiday Apartments

Hotels
8.1 (766 reviews)
114-124 The Esplanade, Burleigh Heads , Gold Coast , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location
Beautiful views
Comfortable apartments
Cons:
Filthy apartment
Outdated rooms
Lack of cleanliness

Categories

Cleanliness
5.53
The apartment was filthy, prompting a refund request.
Service
9.5
Manager was understanding and tried to be helpful.
Location
10
Excellent location with beautiful views, close to beach and shops.
Room Quality
7.04
Rooms and units were outdated and in need of renovation.
Amenities
7.99
Amenities were decent, although the pool area needs upgrades.
Value for Money
7.52
Price paid did not match the quality of the apartment.
Food and Beverage
8.58
Standard quality for this hotel tier.
Overall Experience
8.63
Mixed feelings; beautiful views but significant room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:26

Property Description

Ocean Views and Luxury Amenities
Experience the beauty of Burleigh Heads Beach from your private balcony at Southern Cross Beachfront Holiday Apartments. Enjoy the choice of ocean or garden views while indulging in the comfort of our well-equipped apartments featuring modern amenities.

Recreational Activities and Relaxation
With 2 tennis courts, 2 hot tubs, an outdoor pool, sauna, and fitness centre, guests have plenty of options for leisure and relaxation. Whether you prefer a challenging game of tennis or a soothing soak in the hot tub, our property offers activities for everyone.

Convenience and Nearby Attractions
Benefit from the convenience of laundry facilities, a full kitchen, and entertainment options in each apartment. Explore the nearby Burleigh Head National Park or try your luck at Jupiters Casino, all just a short drive away. Book your stay now and enjoy a memorable beachfront vacation at Southern Cross Beachfront Holiday Apartments.

Important information:

Please note that there is a 2.0% surcharge for all transactions made by credit and debit cards and a 0.05% surcharge applies for payments via Eftpos card.

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 17 years old stay for AUD 35 per person per night when using an existing bed.
    People 2 years old and over stay for AUD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 766 reviews
Cleanliness: 5.53
Service: 9.5
Location: 10
Room Quality: 7.04
Amenities: 7.99
Value for Money: 7.52
Food and Beverage: 8.58
Overall Experience: 8.63
A
Alana • solo_traveller • au
9
AMAZING!
Pros:

Freshly renovated apartment on the 12th floor, gave us an incredible view. Unit had everything we needed and right across the road from the beach. Perfect for our family holiday.

Cons:

If I was being really picky, the common area on my floor needed some updating ... but really it was all great.

2026-07-25 • via Nuitee
A
Allan • solo_traveller • au
9
2026-07-25 • via Nuitee
J
Jeff • family_with_children • us
10
2026-07-22 • via Nuitee
G
Gabrielle • couple • au
9
Would come back again
Pros:

Location, friendly staff , view comfortable

2026-07-20 • via Nuitee
J
Judith • couple • au
9
2026-07-19 • via Nuitee
A
Alison • couple • au
10
We had a relaxing few days, and enjoyed the beach, pool and spaciousness of the apartment.
Pros:

Great location, beach path opposite, a heated pool, spacious accommodation and good parking. It was great.

2026-07-14 • via Nuitee
L
Lesley • solo_traveller • au
8
Very clean and comfortable at a great location
Pros:

Great location, nicely renovated apartments

Cons:

Ensuite not attached to main bedroom, you had to walk into the hallway?

2026-07-13 • via Nuitee
A
Alex • extended_group • au
7
Pros:

Amazing location and view. Very nice apartment

Cons:

Fridge, dishwasher and some counters were dirty

2026-07-13 • via Nuitee
M
Mike • extended_group • nz
8
Pros:

Great location

Cons:

The apartment wasn’t clean of a high standard. The shower drains were blocked and this ensured a substandard experience. Under the sofas had not been cleaned for a long time. Sofa needed replacing. Dirty. Others cleaning of an ok standard. The windows were filthy

2026-07-13 • via Nuitee
R
Rachel • family_with_children • au
4
Run down. Stingy. Lack of attention to detail (broken appliances, mixed up our booking), room missing basic supplies exp
Pros:

Renovated entry, but did not match the dated rooms and facilities

Cons:

No body wash, no beach towels. Stingy. Rooms were run down. Dishwasher broken. TV broken. No coffee machine, broken plunger. No aircon and east facing so rooms were very hot from sunrise continuing all day (we travelled in mid-winter). My family were incorrectly checked in to the wrong room and walked in on another family having dinner! Terrible experience. The manager blamed his under-age daughter for making the mistake. We had to sit in the hallway for an hour with our children and bags to wait for the manager to arrive to find another room for us. No effort was made to improve our experience, the manager just made excuses. After finally getting into our room at 8pm we had to do a late night run to the store to get basic bathroom and supplies.

2026-07-11 • via Nuitee
E
Edmund • solo_traveller • au
10
Pros:

Close to the beach and shops
Very clean and tidy.
Easy after hours checking in instructions

Cons:

Every thing was perfect

2026-07-09 • via Nuitee
M
Michelle • couple • au
10
We would definitely love to stay again in the future.
Pros:

The apartment was awesome for our needs - very comfortable. The location was very central for what we required (particularly having come from FNQ and not knowing our way around) and great access to the beach, restaurants, shopping centres etc and a great little coffee shop a couple of blocks down the road. It was a way more pleasant and relaxed place to stay than staying at Surfers Paradise (ie. not as busy). Thank you!

Cons:

Not much not to like. Only thing was that one of the curtains in the lounge to the balcony had several busted hanging hooks, however, that didn't affect our stay at all. And one of the chopping boards had some residual food on it. Again, no drama, we just washed it before use. :)

2026-07-09 • via Nuitee
K
Kateryna • extended_group • au
10
Pros:

Perfect place to stay

2026-07-09 • via Nuitee
E
Elizabeth • solo_traveller • au
9
Pros:

Clean accommodation. Right on the beach just a walk from Burleigh. Central to everything we needed. Would stay again apartment very comfortable

Cons:

Only had 2 access keys as there was 3 adults coming and going at different times.

2026-07-08 • via Nuitee
B
Brad • solo_traveller • au
10
Pros:

Excellent. Great location.

2026-07-08 • via Nuitee
J
Jodi • family_with_children • au
8
Pros:

Great beach view from the patio.
Wonderful facilities to keep the kids entertained.
Apartment was roomy with equipped kitchen to cook meals etc

2026-07-07 • via Nuitee
E
Elizabeth • extended_group • au
7
Pros:

Great location, heated pool, friendly staff

Cons:

Unit 60, was old with unrenovated bathrooms but functional except for leaking taps and windows that wouldn’t open but comfortable enough. The rest of the apartment block was nice though.

2026-07-07 • via Nuitee
N
Narelle • couple • au
10
2026-07-02 • via Nuitee
M
Marland • solo_traveller • au
10
2026-07-02 • via Nuitee
E
ELLA • family_with_children • au
9
2026-06-30 • via Nuitee