Drury Plaza Hotel Nashville Franklin

Hotels
Drury
9.4 (2223 reviews)
1874 West McEwen Drive , Franklin , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Friendly Staff
Great Location
Comfortable Rooms
Good Food
Cons:
Minor Issues with Room Assignments
Occasional Smells in Rooms

Categories

Cleanliness
9.3
Many reviews highlight that the hotel is clean and tidy, contributing to a positive overall sentiment.
Service
9.8
Staff was consistently described as friendly and accommodating, enhancing the overall experience for guests.
Location
9.3
Guests noted the convenient location for businesses and access to shopping and attractions.
Room Quality
9.3
Rooms are described as comfortable and spacious, with good sound insulation in many reviews.
Amenities
9.3
Positive feedback on breakfast options and kickbacks, but some minor criticisms on specific amenities.
Value for Money
9.3
Reviews indicate that guests feel they received good value for the price paid.
Food and Beverage
9.1
Mixed opinions on breakfast and dinner, with some enjoying the meals while others had minor complaints.
Overall Experience
9.8
Overwhelmingly positive sentiment with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 15:45

Property Description

Swim, Eat, Relax: Your Perfect Stay in Franklin

Swimming Pool and Hot Breakfast: Dive into relaxation at our swimming pool and start your day right with a delicious hot breakfast.

Comfortable Rooms: Each room at Drury Plaza Hotel Franklin is equipped with a microwave, refrigerator, flat-screen TV, and more for your convenience and comfort.

Convenient Amenities: Whether you're here for work or leisure, take advantage of our business center, meeting facilities, fitness center, and laundry facilities.

Experience the best of Franklin at Drury Plaza Hotel. Book now for a memorable stay!

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Location

Guest Reviews

9.4
Based on 2223 reviews
Cleanliness: 9.3
Service: 9.8
Location: 9.3
Room Quality: 9.3
Amenities: 9.3
Value for Money: 9.3
Food and Beverage: 9.1
Overall Experience: 9.8
S
Sandi couple us
10
Pros:

They are always so nice. The evening meal and breakfast are wonderful. We stay here everything we are in Franklin, Tn.

Cons:

N/A

2026-08-24 via Nuitee
T
Tyler family_with_children us
9
Cons:

Elevators

2026-08-24 via Nuitee
D
Donna family_with_children us
10
2026-08-24 via Nuitee
M
McCollum solo_traveller us
10
2026-08-23 via Nuitee
J
Jason solo_traveller us
10
2026-08-22 via Nuitee
S
Sophia couple us
10
Everything was great, from hotel staff, breakfast and dinner. My mother introduced me to Drury Hotels. I might pay a lit
Pros:

The property was beautiful and very easy to located

Cons:

Everything was great with exception for breakfast, they didn’t have any grits.

2026-08-21 via Nuitee
C
Cindy extended_group us
8
2026-08-20 via Nuitee
K
Kristi family_with_children us
10
Excellent stay. Would stay here again.
Pros:

This is one of the best hotels I’ve stayed at recently. Staff were on the ball and friendly and welcoming. The breakfast was good with many choices and the extra time where they served snacks small bites was fantastic.

2026-08-20 via Nuitee
C
Cheryl couple us
10
Pros:

The breakfast was amazing!!!

Cons:

Everything was great!

2026-08-17 via Nuitee
K
Krista solo_traveller us
10
2026-08-17 via Nuitee
E
Elizabeth couple us
6
It was a beautiful place, breakfast was great, room was comfortable. We only stayed one night. I’d stay here again.
Pros:

It was a beautiful place. Easy to find. I appreciated the parking.

Cons:

The bathroom didn’t have an exhaust fan. Not a deal breaker but made for a sticky bathroom after a shower.

2026-08-17 via Nuitee
S
Sally family_with_children us
10
It was wonderful and comfortable!
Pros:

Everything was clean and the bed was very comfortable. We love the breakfast and the Kickback meal (except there is no dessert!). The staff was great!

Cons:

The outdoor pool and the pool area is very small and I didn’t like the pool at all. We have stayed at Drury many times and I always suggest dessert at the Kickback meal!😀

2026-08-17 via Nuitee
D
Deon couple us
9
Pros:

The service was great as always.

2026-08-17 via Nuitee
W
William couple us
10
I will stay at Drury whenever I can
Pros:

breakfast and evening drinks. Beautiful lobby.

Cons:

Nothing

2026-08-11 via Nuitee
A
Andrew family_with_children us
6
Clean hotel will be back again!
Pros:

Hotel was nice and clean. It’s in a very nice area with lots of places to shop and a wal-mart across the street. The front desk staff were very nice as well.

Cons:

Thermostat in the room only goes down to 66 degrees and the room never dropped below 71 degrees. Was a bit too warm in there. The pool is a split indoor outdoor pool. Since there was lighting in the area the pool closed inside due to weather. The dinner kickback was cool, but people acted like they never ate before and were bumping into each other and was just overly crowded.

2026-08-11 via Nuitee
B
BuddyDumeyer Solo travel Louisville, Kentucky
10
Great Hotel, Very Safe Location-that never Disappoints
Pros:

Outstanding Hotel in a very safe & nice location. Rooms are very nice & quiet-bed is very comfortable. Very affordable rates for a very well maintained property.

2026-08-10 via Tripadvisor
L
leahjo Family
10
Nice location and amenities
Pros:

Great experience. We appreciated the breakfast and kick pack meal in evening. Pool was great.

2026-08-10 via Tripadvisor
B
Brenda couple us
9
A comfortable, upscale, well cared for facility.
Pros:

Breakfast and kickback sets this hotel apart from others. Would have liked to see an omelet station at breakfast.

Cons:

Pool and hot tub closures weather related was disappointing when we specifically chose a hotel for the pool and hot tub am amenity.

2026-08-10 via Nuitee
L
lesliebN7362ZQ Family
2
Watch out for the pool
Pros:

We've stayed at this hotel quite few times for staycations. And usually have a good time
HOWEVER...
The morning of check out, there were 2 families with rowdy kids who were not being supervised by their dads. My son was swimming from the outside pool to the indoor pool and one boy jumped in, right next to the barrier, hitting my son on the head.
The dads were cussing me out and belittling me and my son when I confronted them. Then took off.
I went to the front desk only to be brushed off. On my way out I saw the families heading to their cars. I pointed them out to the front desk where they said "well, they're checking out."
I left, feeling no one was concerned about any of this. My son ended up going to the ER because, Yes, it was that serious.
I would definitely recommend NOT staying here or at least staying clear of the pool area because there are more injuries waiting to happen. And if you complain, you're not taken seriously even if your child is injured.

2026-08-08 via Tripadvisor
D
dhiadheute Family
10
Best hotel chain
Pros:

We love Drury hotels and even with those high expectations I feel like the Franklin location surpasses our standards. The staff is so nice. When they heard it was my daughter’s birthday they even sent up a goodie bag. They are so thoughtful. The hotel and rooms and clean. Like I can look for something to complain about and find nothing. The dinner/drinks and breakfast are amazing. And the popcorn. And soda. The pool and hot tub were nice. We will continue to support Drury hotels. I hope they open more!

2026-08-08 via Tripadvisor