Arkadi Hotel

Hotels
9.1 (1598 reviews)
1866 Square , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorise your credit card prior to arrival.

Guests can use the nearby off-site parking, 7 minutes walking away.


Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1598 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
M
milena • couple • it
10
Pros:

Posizione atmosfera accoglienza arredamento colazione
Ogni volta che andiamo a Chania dormiamo lì!

2026-05-23 • via Nuitee
A
ANDA • solo_traveller • gr
7
Cons:

Η φασαρία
Η μπαλκονόπορτα δεν έκλεινε

2026-05-19 • via Nuitee
A
Antonios • solo_traveller • be
9
Perfect stay at Chania centre
Pros:

Loved the super central location, breakfast and helpful staff. Thank you!

2026-05-19 • via Nuitee
C
Creosote Travels • solo_traveller • gb
10
Arkadi
Pros:

Location, staff and hotel were all excellent.

2026-05-17 • via Nuitee
A
Arthur • extended_group • be
7
Pros:

Emplacement super

2026-05-15 • via Nuitee
V
Verena • couple • at
9
Pros:

Die Lage ist perfekt

Cons:

Straßenseite sehr laut, Fenster aber fast schalldicht

2026-05-15 • via Nuitee
E
elisabeth • solo_traveller • se
10
2026-05-14 • via Nuitee
D
dimitris • solo_traveller • gr
9
2026-05-13 • via Nuitee
E
EMMANOUIL • couple • gr
5
Pros:

ΠΟΛΥ ΚΑΛΟ ΠΡΩΙΝΟ ΚΑΙ Η ΤΟΠΟΘΕΣΙΑ ΠΟΛΥ ΚΑΛΗ

Cons:

ΕΝΩ ΕΙΧΑΜΕ ΚΛΕΙΣΕΙ ΔΙΠΛΟ ΚΡΕΒΑΤΙ ΚΑΙ ΤΟ ΕΙΧΑΜΕ ΒΑΛΕΙ ΚΑΙ ΣΤΙΣ ΕΠΙΛΟΓΕΣ ΜΑΣ , ΜΑΣ ΒΑΛΑΝΕ ΣΕ ΜΟΝΑ . ΘΕΩΡΩ ΠΩΣ ΕΠΡΕΠΕ ΝΑ ΜΑΣ ΕΝΗΜΕΡΩΣΟΥΝ Γ'ΑΥΤΟ ΓΙΑΤΙ ΕΜΕΙΣ ΔΕΝ ΘΑ ΜΕΝΑΜΕ ΕΚΕΙ. ΚΑΙ ΤΟ AIR CONDITION ΔΕΝ ΔΟΥΛΕΥΕ ΣΩΣΤΑ ΕΒΓΑΖΕ ΜΟΝΟ ΚΡΥΟ.

2026-05-13 • via Nuitee
M
Michael • couple • gb
7
2026-05-13 • via Nuitee
K
Ktoridou • solo_traveller • cy
9
2026-05-12 • via Nuitee
P
Peter • couple • gb
9
Pros:

Position, ideal for Chania and close to the bus station

Cons:

Nothing

2026-05-12 • via Nuitee
D
Dorothea • couple • cy
10
2026-05-10 • via Nuitee
K
Katerina • solo_traveller • gr
9
Pros:

Το πρωσοπικο πολύ ευγενικό.Ζητησαμε να φύγουμε δύο ώρες αργότερα απ' το check out και δεν υπήρχε κανένα πρόβλημα.

Cons:

Η τοποθεσία ήταν πολύ καλή αν έχεις μηχανάκι.Αν έχεις αυτοκίνητο είναι πολύ δύσκολο να βρεις να παρκάρεις

2026-05-10 • via Nuitee
J
Jonathan • couple • gb
7
Great location convenient for bars restaurants and shops .
Pros:

Location great .Reception staff excellent and friendly.Breakfast nice and good choice staff friendly .Room good size with balcony 3rd floor with great views of the harbour and square.Near to a large supermarket and laundrette .Bus station 2minute walk away .

Cons:

Noisy most of the night but it’s in the middle of the town to be expected.
There eight nights, so room could have been cleaned better as balcony and floors not swept or mopped .

2026-05-08 • via Nuitee
A
Aksa • solo_traveller • gb
9
Clean, Friendly & Bright
Pros:

- staff were really helpful and friendly
- modern style apartments which was cute
- breakfast is a nice long time.
- cleanliness
- peacefulness
- location to everywhere was easy.

Cons:

- the shower did go cold multiple times, after running hot a for a little while.

2026-05-08 • via Nuitee
A
Anethreptaki • solo_traveller • gr
10
2026-05-07 • via Nuitee
C
Cécile • couple • fr
8
Très bon rapport qualité prix
Pros:

Hôtel situé en plein centre de La Canée à 5 min à pied des restaurants en front de mer. Chambre très propre, lit très confortable, petit déjeuner avec large choix.

Cons:

La chambre donnait sur la place et l'isolation phonique de la baie vitrée est insuffisante en cas de bruit extérieur nocturne (personnes ivres).
La plage la plus proche est sans intérêt.

2026-05-07 • via Nuitee
K
Katerina GRISHINA • solo_traveller • gr
10
2026-05-06 • via Nuitee
H
Hankey • solo_traveller • ie
9
2026-05-06 • via Nuitee