Arkadi Hotel

Hotels
9.1 (1619 reviews)
1866 Square , Chania Town , gr

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Soundproof rooms
Ironing service
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorise your credit card prior to arrival.

Guests can use the nearby off-site parking, 7 minutes walking away.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1619 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
P
Paolo • couple • it
9
2026-06-13 • via Nuitee
W
Waldemar • solo_traveller • pl
10
Pros:

Doskonale położony w samym centrum Chani do portu tylko 5 minut spacerkiem.Smaczne śniadania, uprzejma i pomocna obsługa Polecam

Cons:

Wszystko było ok

2026-06-12 • via Nuitee
L
Leu Alexandru • solo_traveller • ro
10
Pros:

The location is absolutely excellent! It’s very close to everything we wanted to see—just a 2-minute walk from the bus station, and the hotel steps lead you right into the pedestrian Old Town. The room was sparkling clean, and the breakfast was extremely delicious. It’s a superb place and we will definitely return!

2026-06-11 • via Nuitee
D
Dimitris • solo_traveller • gr
9
2026-06-11 • via Nuitee
M
Michael • solo_traveller • de
8
Pros:

Schönes, zentral gelegenes Hotel.
Das Personal war, trotz hoher Auslastung, stets freundlich und hilfsbereit.
Zimmer war geräumig und ruhig.
Frühstück hatte alles, was man sich wünscht.

Cons:

Zimmerservice (putzen der Zimmer) könnte besser sein.
Zwar mehrere deutsche Sender, aber kein ARD, ZDF oder Nachrichten Kanal.

2026-06-10 • via Nuitee
G
Gnerlich • solo_traveller • de
8
Pros:

Service Kompetenz!

2026-06-10 • via Nuitee
K
Katerina • couple • cy
10
2026-06-09 • via Nuitee
M
MARIAGRAZIA • couple • it
8
2026-06-08 • via Nuitee
C
CHRYSI • extended_group • gr
10
2026-06-08 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-06-07 • via Nuitee
F
Fatima • solo_traveller • pt
9
Muito bonito e pequeno almoço delicioso
Pros:

Hotel moderno e bem decorado. O pequeno-almoço é excelente. A localização é muito boa, mesmo à entrada da cidade velha.

Cons:

O wi-fi falhava muito (4.ºandar). É difícil estacionar nas proximidades.

2026-06-07 • via Nuitee
S
stelixss • couple • gr
10
2026-06-07 • via Nuitee
I
Iwanna • couple • cy
10
2026-06-07 • via Nuitee
A
ANDREAS • couple • cy
7
2026-06-07 • via Nuitee
T
Tsagaris • couple • gr
8
2026-06-07 • via Nuitee
K
Kevin • solo_traveller • gb
9
No fuss.
Pros:

Very clean and efficient - great location.

2026-06-07 • via Nuitee
G
Giorgia • couple • it
10
2026-06-07 • via Nuitee
B
Bogdan • couple • ro
9
Ne-am simțiți foarte bine! Pozitionarea hotelului este excelentă! Se află la 1 minut de portul Venetian.
Pros:

Locația excelentă!

2026-06-06 • via Nuitee
A
Antonio • solo_traveller • it
9
Pros:

La vicinanza alla fermata dei bus .

2026-06-06 • via Nuitee
M
MICHALIS • solo_traveller • gr
8
2026-06-06 • via Nuitee