Arkadi Hotel

Hotels
9.1 (1794 reviews)
1866 Square , Chania Town , GR
+30 2821 092418

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorise your credit card prior to arrival.

Guests can use the nearby off-site parking, 7 minutes walking away.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Location

Guest Reviews

9.1
Based on 1794 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
J
Joost • couple • nl
8
Pros:

Locatie ligt mooi in het centrum, kamer aan de voorkant is een pre dan heb je een mooi uitzicht. Dit heb je niet aan de achterkant daar kijk je uit op een saaie achterplaats. De man die de avond en nachtdiensten deed was zeer vriendelijk en behulpzaam van alle kanten. Ontbijt was simpel en basic.

Cons:

ander personeel deed hun werk maar daar hield het mee op. Wij kennen de grieken met meer vriendelijkheid. Er is wel geluidoverlast als je de balkondeur open laat staan in de nacht. De hele nacht gaat het leven daar volledig door.

2026-09-17 • via Nuitee
K
Karl • solo_traveller • ch
9
Pros:

Abendportier sehr sympathisch und hilfsbereit

2026-09-16 • via Nuitee
L
Lees • solo_traveller • cy
3
Location was good hotel awful not 4 star hotel
Pros:

Nothing

Cons:

View from balcony which was not private as stated

2026-09-15 • via Nuitee
J
Jutta • couple • de
9
Zentrale Lage, dennoch sehr ruhig
2026-09-15 • via Nuitee
J
Jeheen • extended_group • pe
8
Confortable
2026-09-14 • via Nuitee
S
Sam • family_with_children • gb
9
Amazing location. Michael on reception was fantastic.would request diff room next time to see if less noisy
Pros:

Location and staff were so friendly and helpful

Cons:

Bit noisy even for a city hotel. Have stayed in hotels in London and New York and not had noise issues from outside

2026-09-12 • via Nuitee
M
marcello • couple • it
8
Pros:

Nuova

Cons:

Nulla

2026-09-10 • via Nuitee
M
MANOLIS • extended_group • gr
10
Pros:

ηταν ολα ΥΠΕΡΟΧΑ

2026-09-09 • via Nuitee
C
Charilaos • couple • gr
10
2026-09-09 • via Nuitee
C
Chiara • couple • it
8
Pros:

La posizione

Cons:

Migliorare l’insonorizzazione delle stanze ( essendo in centro, la movida esterna potrebbe infastidire il sonno)

2026-09-09 • via Nuitee
C
Carmen • couple • es
9
2026-09-08 • via Nuitee
M
MARIA • extended_group • cy
10
2026-09-06 • via Nuitee
Y
Yulia • extended_group • ua
9
2026-09-05 • via Nuitee
M
Mila • solo_traveller • it
9
2026-09-03 • via Nuitee
R
Rafailia • couple • gr
8
2026-09-02 • via Nuitee
M
Marko • solo_traveller • rs
8
2026-08-30 • via Nuitee
P
philippe • solo_traveller • fr
8
2026-08-30 • via Nuitee
I
Ilker • couple • gr
10
Pros:

It was an amazing place. So modern and comfy

2026-08-29 • via Nuitee
H
Hakim • solo_traveller • il
10
2026-08-28 • via Nuitee
Θοδωρής • couple • gr
8
2026-08-28 • via Nuitee