Arkadi Hotel

Hotels
9.1 (1661 reviews)
1866 Square , Chania Town , gr

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorise your credit card prior to arrival.

Guests can use the nearby off-site parking, 7 minutes walking away.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1661 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
C
Coletta • solo_traveller • it
10
2026-07-04 • via Nuitee
M
mbr97 • solo_traveller • mt
9
Pros:

We were well taken care of. Will return back if we travel here again. It was dead centre, super close to pedestrian street, bus terminus around the corner and super close to the sea via walk. We were able to check out and leave our items at the hotel and also shower and freshen up before returning to the airport.

Cons:

Nothing to complain about, however I had friends who were on the 1st floor and they complained about a little noise from the street. On the 3rd floor we were well.

2026-07-04 • via Nuitee
D
Dusan • couple • rs
10
2026-07-03 • via Nuitee
H
Heinrich • solo_traveller • de
8
Chania, leider großer Massentourismus
Pros:

Relativ modernes Haus, direkt im Zentrum, unmittelbar bei den Hotspots. Sehr schönes Frühstück. Zimmer ausreichend groß, kleines Badezimmer. Keine Parkplätze direkt, man muss recht lange suchen, einen geeigneten Platz zu finden. Angeboten wurde ein kostenpflichtiger Parkplatz für 15,--€ pro Tag, fussläufig in 7-10 Min. erreichbar.

Cons:

Keine direkt Parkmöglichkeit. Jedes Zimmer verfügt über einen kleinen Balkon, allerdings bei geöffnetem Fenster starke Lärmbelästigung, auch nachts. Gegenüber befindet sich ein langgezogener Park, der sowohl tagsüber, wie auch spät in der Nacht bis zum Morgengrauen von teilweise sehr zwielichtigen Gestalten bevölkert wird. Sehr starker Auto bzw. Busverkehr direkt vor dem Hotel.

2026-07-03 • via Nuitee
S
Sasa • solo_traveller • rs
10
Pros:

Rooms are very clean. Stuff was pleasant! Location is perfect. Great overall experience!

2026-07-01 • via Nuitee
A
Anna • solo_traveller • se
9
Pros:

Jag gillar Arkadi hotel pga. Den ligger precis i centrum och jag hittar allt jag behöver. Jag bokar gärna nästa år vistelse.

Cons:

Jag saknade vattenkokare och kaffe i rummet

2026-07-01 • via Nuitee
J
Jacopo • couple • it
9
2026-06-29 • via Nuitee
K
Kallistheni • family_with_children • cy
10
Pros:

Excellent service and convenient location

2026-06-29 • via Nuitee
C
CORRADO • extended_group • it
9
2026-06-28 • via Nuitee
F
FRAGKISKOS • couple • gr
10
2026-06-28 • via Nuitee
M
marie hélène • couple • fr
7
J’y retournerai mais en demandant d’être logée dans la partie moderne de l’hôtel
Pros:

Sa localisation, la gentillesse du personnel, surtout d’une dame, le petit déjeuner et la propreté.

Cons:

Le bruit de la chambre sur rue, la petitesse de la salle de bain et ses équipements vieillots, en particulier la douche. Pour le même prix, nous avions déjà loué dans cet hôtel une chambre très moderne et paisible.

2026-06-28 • via Nuitee
D
Dimitris • solo_traveller • cy
8
Pros:

Η φιλοξενία ηταν παρα πολύ καλή απο το προσωπικό. Ευχαριστούμε

2026-06-28 • via Nuitee
M
Mary • extended_group • us
10
A wonderful spot in Chania!
Pros:

Armadillo is is a great location, with a welcoming and helpful front desk staff. The breakfast is excellent! Just what we needed for travel.

Cons:

Nothing.

2026-06-28 • via Nuitee
Αλεξανδρος • solo_traveller • cy
9
2026-06-28 • via Nuitee
J
Jovana • extended_group • rs
10
2026-06-25 • via Nuitee
R
Rémi • solo_traveller • fr
10
2026-06-25 • via Nuitee
T
Tibor • couple • hu
8
2026-06-25 • via Nuitee
C
Collin • solo_traveller • us
9
Pros:

Great breakfast, great location for bus station. Friendly staff

2026-06-25 • via Nuitee
S
Sofia • extended_group • pt
9
Localização mesmo no centro e comodidades
Pros:

Localização excelente. Hotel muito confortável e peq almoço muito bom.

Cons:

Nada a apontar

2026-06-23 • via Nuitee
M
Mariya • couple • gb
9
Good for a short stay
Pros:

Clean and comfortable hotel in the hart of the town

Cons:

Room and bathroom on the small side

2026-06-22 • via Nuitee