Arkadi Hotel

Hotels
9.1 (1695 reviews)
1866 Square , Chania Town , gr
+30 2821 092418

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Good breakfast variety
Cons:
Minor cleanliness issues
Parking challenges
Some breakfast quality concerns

Categories

Cleanliness
8.43
Some concerns about the shower drain, indicating a need for maintenance.
Service
9.9
Exceptional service provided by friendly and helpful staff.
Location
9.94
Best location you can get in Chania, right in the center.
Room Quality
8.89
Rooms were described as lovely, but some feedback indicates they may need more warmth.
Amenities
8.92
Standard amenities with some environmental considerations, but generally satisfactory.
Value for Money
8.38
Good value for the location and service, but some complaints about breakfast quality.
Food and Beverage
8.93
Very good breakfast with a variety of options but some requests for additional items.
Overall Experience
9.4
Overall very positive experience with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:07

Property Description

Luxurious Accommodation

Indulge in spacious, soundproof rooms with classical furniture and private balconies offering stunning views of Chania and its historic harbour. Enjoy modern amenities such as air-conditioning, 32'' satellite TV, and anatomic mattresses for a comfortable stay.

Convenient Facilities

Start your day with a complimentary Mediterranean breakfast and make use of the 24-hour reception for car rentals. Stay connected with free Wi-Fi in public areas and select guest rooms, or utilize the internet corner. Benefit from limited capacity underground parking for added convenience.

Ideal Location

Explore the beauty of Chania with ease, as the hotel is located just 200 meters from the Old Town walls and Venetian harbour. Visit nearby Nea Chora beach or easily access various other beaches with a bus stop conveniently located only 20 meters away.

Book now and experience the perfect blend of Cretan hospitality and modern comfort at Hotel Arkadi.

Important information:

Please note that the hotel reserves the right to pre-authorise your credit card prior to arrival.

Guests can use the nearby off-site parking, 7 minutes walking away.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.1
Based on 1695 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.94
Room Quality: 8.89
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 8.93
Overall Experience: 9.4
L
Luigi • family_with_children • it
10
2026-07-25 • via Nuitee
L
Luigia • couple • it
4
Pros:

La posizione

Cons:

Nella stanza una puzza terribile di scarico

2026-07-25 • via Nuitee
M
Mariano • couple • it
8
2026-07-25 • via Nuitee
B
Barbara • couple • fr
10
2026-07-24 • via Nuitee
V
Valentina • couple • it
10
Soggiorno eccellente
Pros:

Posizione, colazioni, pulizia, camera

2026-07-24 • via Nuitee
Z
Zivka • solo_traveller • rs
8
Odličan hotel za kraći boravak u gradu
Pros:

Najviše nam se dopala lokacija hotela.
Hotel je u neposrednoj blizini autobuske stanice i nalazi se na pešačkoj udaljenosti od starog grada.
Prijalo nam je da se odmorimo i osvežimo posle ṣ̌etnje po gradu pred odlazak na aerodrom.
U sobi smo u znak dobrodošlice dobili flašu vode, kafu, čaj i biskvite, a pred odlazak umesto doručka dobili smo lanč pakete koji su za pohvalu.

Cons:

Sobzirom na lokaciju i frekventost turista u letnjoj sezoni, hotel bi trebalo da ima bar dva umesto samo jednog recepcionera.

2026-07-24 • via Nuitee
N
nancy_ntlkg • solo_traveller • gr
9
Pros:

Πολύ ωραίο και βολικο δωμάτιο με φανταστική θεα και τέλεια τοποθεσία

2026-07-23 • via Nuitee
A
Amir • couple • il
9
Pros:

Amazing location

2026-07-23 • via Nuitee
V
Velislava Momchilova • couple • bg
10
Pros:

The hotel is in a great location, conveniently close to the bus station. The staff are always friendly, welcoming, and happy to help. The breakfast is delicious, with a wide variety of fresh and tasty options.

2026-07-22 • via Nuitee
T
Thomas • couple • be
9
2026-07-22 • via Nuitee
A
Adam • couple • gb
10
Pros:

Perfect location, the room was beautiful with a balcony and a view of the town and water. The staff were so so friendly and helpful

2026-07-21 • via Nuitee
Χριστιάνα • solo_traveller • cy
6
Pros:

Τοποθεσία

Cons:

Πολύ μικρό δωμάτιο και στενή τουαλέτα με ελλείψεις, ενώ υπήρχαν θόρυβοι από τα air conditions.

2026-07-20 • via Nuitee
F
Francesco • couple • it
10
Soggiorno perfetto a Creta! Altamente consigliato
Pros:

Ho soggiornato in questa struttura e non avrei potuto fare scelta migliore.

Posizione strategica: L'hotel è centralissimo, a pochissimi passi dal cuore della città e dal suggestivo porto veneziano. Ideale per muoversi a piedi la sera e per esplorare la zona.

Struttura e camere: L'hotel è completamente nuovo e arredato in stile moderno. La mia stanza era impeccabile: pulizia e ordine quotidiani ai massimi livelli, con biancheria sempre fresca e pulita.

Colazione: Un vero punto di forza. La colazione internazionale a buffet è semplicemente eccezionale, con un'ampia scelta che accontenta tutti i gusti, sia dolci che salati.

Struttura consigliatissima per chi cerca comfort, modernità e una posizione imbattibile. Ci tornerei sicuramente!

Cons:

null'altro da aggiungere
Perfetto cosi com'era

2026-07-20 • via Nuitee
V
Vincenzo • solo_traveller • it
9
2026-07-20 • via Nuitee
S
Sebastiano • solo_traveller • it
9
2026-07-20 • via Nuitee
J
Jessica Roberta • extended_group • it
6
Camere non conformi alla prenotazione
Pros:

Posizione centrale e colazione.

Cons:

Siamo rimasti delusi dalla camera assegnata. Nell’annuncio erano presenti tre diverse camere, tutte molto più belle e curate di quella che abbiamo ricevuto. Inoltre, avevamo prenotato camere matrimoniali con due letti singoli uniti, mentre ci è stata assegnata una camera con un letto alla francese, decisamente più piccolo di un normale letto matrimoniale. La sistemazione, nel complesso, non rispecchiava quanto ci aspettavamo in base alle foto e alla descrizione dell’annuncio. I materassi, inoltre, non erano particolarmente comodi e il frigobar era completamente vuoto.

2026-07-19 • via Nuitee
K
Kamissa • family_with_children • fr
10
Pros:

Tout était parfait.

Cons:

Rien.

2026-07-19 • via Nuitee
N
Neil • family_with_children • gb
7
A decent hotel in a great location. Staff were great, rooms are small and breakfast is average.
Pros:

Breakfast was a little disappointing, minimal fruit options.

Cons:

Breakfast.

2026-07-19 • via Nuitee
C
Cosmin • couple • ro
10
Minunat!
Pros:

Camera moderna, spatioasa, totul foarte curat. Locatie excelenta, in centrul Chaniei, cu priveliste de vis de la balcon. De nota 10!

2026-07-18 • via Nuitee
K
Kirsty • solo_traveller • gb
10
My fourth stay here as it’s such a great option for an overnight stop in Chania. I love the location nearthe old harbou
Pros:

Great location, lovely modern clean rooms, great breakfast and wonderful staff

Cons:

Nothing all good

2026-07-18 • via Nuitee