Bristol Hotel

Hotels
•
Independent
7.4 (63 reviews)
AbdulRahman Alawi Street, Amman, 11844 , Amman , JO
96-26-5923400

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent, named staff service (Mohammed, Katrina, Dawood, Omar, Raed, Yusuf, Mariana)
Clean and comfortable rooms (many comments)
Quiet, convenient location near mall
Helpful and welcoming front desk; early check-in and upgrades
Cons:
Breakfast described as poor/limited by several guests
Amenities issues: old sauna, pool sometimes not heated
Salon/barber reported overpriced and poor service
Occasional room issues: AC problems, old power sockets, occasional cigarette smell

Categories

Cleanliness
7.8
Multiple reviews praise the hotel as 'spotlessly clean' and note good housekeeping, though one guest reported a stale cigarette smell in a room.
Service
9
Consistently excellent mentions of front desk and staff by name (Mohammed, Katrina, Dawood, Omar, Raed, Yusuf, Mariana) and many reports of helpful, friendly service and early check-in/upgrades.
Location
8.5
Several guests highlight a quiet, convenient location and proximity to a mall (walking distance); generally described as a strong point.
Room Quality
6.8
Rooms described as cozy and comfortable with occasional upgrades, but some guests report AC not working properly, old power outlets and at least one report of stale cigarette smell.
Amenities
6
Mixed/negative feedback: old sauna/health club, pool sometimes not heated, and complaints about the barber/salon service and pricing indicate amenities are below expectations in places.
Value for Money
6.6
Overall value is mixed: many praise the service and location, but several call out overpriced or exploitative salon/barber charges which reduce perceived value.
Food and Beverage
6
Conflicting notes: a few guests praise a superb breakfast, but multiple mentions specifically state the breakfast is poor or limited.
Overall Experience
8.5
Majority of reviews describe a very pleasant or exceptional stay due to welcoming staff, cleanliness and comfort; a few operational issues slightly temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-23 15:16

Property Description

Escape to a world of luxury at Bristol Hotel, where exquisite comfort meets exceptional service in the heart of Amman.

Indulgent Spa Experience
Pamper yourself with rejuvenating treatments at our on-site spa, offering a range of massages and body therapies designed to soothe your mind and body.

Culinary Delights
Savor Mediterranean cuisine at Andalusia or indulge in 24-hour room service while enjoying your favorite beverage from one of our 3 stylish bars and lounges.

Unmatched Amenities
Stay connected with complimentary wireless internet, take a dip in the outdoor pool, or unwind in the hot tub. Our hotel also features a health club, concierge services, and convenient airport shuttle options.

Book your stay at Bristol Hotel today and indulge in an unforgettable experience!

Important information:

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 63 reviews
Cleanliness: 7.8
Service: 9
Location: 8.5
Room Quality: 6.8
Amenities: 6
Value for Money: 6.6
Food and Beverage: 6
Overall Experience: 8.5
عادل • couple • iq
10
Thanks to all staff in hotel especially to mister Yusuf
Pros:

Every thing is very good

Cons:

Nothing

2026-05-23 • via Nuitee
Z
Zain • couple • jo
10
2026-05-23 • via Nuitee
I
ibrahim • couple • us
10
Great customer service especially Yousef
2026-05-22 • via Nuitee
O
Othman • solo_traveller • ps
10
Pros:

الطاقم متعاون
الغرف نضيفه

Cons:

المكان بعيد نوعا ما

2026-05-22 • via Nuitee
M
Muhammad Faisal • extended_group • pk
9
Overall Good experience
Pros:

Overall its a good experience. Like staff and pool area

Cons:

Only issue is with the noise for parties going on weekend nights in hotel, that's too loud.

2026-05-21 • via Nuitee
R
Ranen • couple • il
10
הייתה חויה שווה כל שקל
Pros:

שירות מעולה , המלון מאוד שקט , נקי

2026-05-20 • via Nuitee
R
Ranen • solo_traveller • il
10
2026-05-20 • via Nuitee
M
Maher • solo_traveller • sa
7
2026-05-16 • via Nuitee
G
Ghaleb • solo_traveller • jo
1
2026-05-14 • via Nuitee
A
Abdallah • couple • jo
10
2026-05-09 • via Nuitee
H
Hussain • couple • sa
10
2026-05-09 • via Nuitee
A
AAYAH • solo_traveller • gb
10
Pros:

Great service
Specially Mr Mohamed and miss Katrina provided excellent service and support

2026-05-09 • via Nuitee
ظافر • couple • sa
10
Pros:

ممتاز الفندق وسريع بالطلب بس البشاشه مفقودة عمومآ الاردنيين اخلاقهم كذا

Cons:

ولا شي لم يعجبني

2026-05-09 • via Nuitee
Z
zubedat • solo_traveller • il
10
2026-05-08 • via Nuitee
B
Bshara • solo_traveller • il
10
A truly exceptional experience where genuine hospitality, warm smiles, and outstanding service made this hotel one of th
Pros:

When I arrived, I was welcomed at the reception by Mohammed, and honestly, he was truly exceptional. Not only did he greet me with kindness and a warm smile, but he also gave me the room much earlier than the official check-in time and upgraded my room as well. This left a very special impression on me.

At this stage, I truly believe that a genuine smile and a welcoming face are more important than anything else in a hotel experience.

I would also like to thank Dawood and Omar for their excellent work in housekeeping and for their readiness to fulfill every request with professionalism and kindness.

A hotel that truly deserves to be considered among the finest hotels in Amman.

Cons:

Nothing it was great

2026-05-07 • via Nuitee
B
Bdreldin Samoudi • solo_traveller • jo
8
Cons:

Breakfast is poor, so limited.

2026-05-06 • via Nuitee
A
Ali • solo_traveller • il
10
Pros:

كل الاحترام وتقدير على الخدمة الممتازة

2026-05-03 • via Nuitee
Z
Zedan • couple • il
10
2026-05-03 • via Nuitee
H
hmoda rshdan • solo_traveller • il
10
Pros:

הצוות מעולה

2026-05-03 • via Nuitee
A
Ali • solo_traveller • il
10
Pros:

خدمة ممتازة ورائعة وكل الشكر للموظفين مريانا ويوسف وعيسى

2026-05-03 • via Nuitee