Bristol Hotel

Hotels
•
Independent
7.4 (63 reviews)
AbdulRahman Alawi Street, Amman, 11844 , Amman , JO
+962 6 592 3400

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Facilities

Meeting rooms
Full-service spa
Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent, named staff service (Mohammed, Katrina, Dawood, Omar, Raed, Yusuf, Mariana)
Clean and comfortable rooms (many comments)
Quiet, convenient location near mall
Helpful and welcoming front desk; early check-in and upgrades
Cons:
Breakfast described as poor/limited by several guests
Amenities issues: old sauna, pool sometimes not heated
Salon/barber reported overpriced and poor service
Occasional room issues: AC problems, old power sockets, occasional cigarette smell

Categories

Cleanliness
7.8
Multiple reviews praise the hotel as 'spotlessly clean' and note good housekeeping, though one guest reported a stale cigarette smell in a room.
Service
9
Consistently excellent mentions of front desk and staff by name (Mohammed, Katrina, Dawood, Omar, Raed, Yusuf, Mariana) and many reports of helpful, friendly service and early check-in/upgrades.
Location
8.5
Several guests highlight a quiet, convenient location and proximity to a mall (walking distance); generally described as a strong point.
Room Quality
6.8
Rooms described as cozy and comfortable with occasional upgrades, but some guests report AC not working properly, old power outlets and at least one report of stale cigarette smell.
Amenities
6
Mixed/negative feedback: old sauna/health club, pool sometimes not heated, and complaints about the barber/salon service and pricing indicate amenities are below expectations in places.
Value for Money
6.6
Overall value is mixed: many praise the service and location, but several call out overpriced or exploitative salon/barber charges which reduce perceived value.
Food and Beverage
6
Conflicting notes: a few guests praise a superb breakfast, but multiple mentions specifically state the breakfast is poor or limited.
Overall Experience
8.5
Majority of reviews describe a very pleasant or exceptional stay due to welcoming staff, cleanliness and comfort; a few operational issues slightly temper the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-23 15:16

Property Description

Escape to a world of luxury at Bristol Hotel, where exquisite comfort meets exceptional service in the heart of Amman.

Indulgent Spa Experience
Pamper yourself with rejuvenating treatments at our on-site spa, offering a range of massages and body therapies designed to soothe your mind and body.

Culinary Delights
Savor Mediterranean cuisine at Andalusia or indulge in 24-hour room service while enjoying your favorite beverage from one of our 3 stylish bars and lounges.

Unmatched Amenities
Stay connected with complimentary wireless internet, take a dip in the outdoor pool, or unwind in the hot tub. Our hotel also features a health club, concierge services, and convenient airport shuttle options.

Book your stay at Bristol Hotel today and indulge in an unforgettable experience!

Important information:

Pamper yourself with a visit to the spa, which offers massages and body treatments. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Property Policies

  • Pets

    Pets not allowed

  • General

    Professional property host/manager

Location

Guest Reviews

7.4
Based on 63 reviews
Cleanliness: 7.8
Service: 9
Location: 8.5
Room Quality: 6.8
Amenities: 6
Value for Money: 6.6
Food and Beverage: 6
Overall Experience: 8.5
عبدالعزيز • extended_group • sa
10
رائعة جداً
Pros:

السلام عليكم
الصراحة جميع مافي الفندق يستحق الاشادة

Cons:

صوت خفيف للموسيقى لا اعلم هي خارج ام داخل الفندق
ودورات المياة كرمتو جميعاً لا يوجد بها شطاف

2026-07-25 • via Nuitee
A
ali • couple • il
10
Pros:

فندق نظيف موقع دور خامس قريب على مكان تذهب اليه موقف سيارات

2026-07-24 • via Nuitee
A
ahamad • solo_traveller • ps
10
2026-07-21 • via Nuitee
S
Shafiq • extended_group • ps
10
Excellent service, friendly staff, and a complimentary room upgrade. Highly recommended!
Pros:

I always choose to stay at Bristol Hotel Amman whenever I visit the city, and every stay has been an excellent experience. The staff are always friendly, professional, and welcoming. This time, they kindly upgraded my room, which I truly appreciated. The rooms are clean, comfortable, and well-maintained, and the service is consistently outstanding. I highly recommend this hotel to anyone visiting Amman, and I will definitely continue staying here on every trip

Cons:

Nothing. Everything was excellent

2026-07-21 • via Nuitee
A
Abdalmohsen • couple • sa
9
جيد
Pros:

موظفوا الاستقبال و خصوصاً الاستاذ يوسف
و الاستاذه مريانا شكرا لهم من الاعماق

Cons:

السرير كان متسخ واضطررت لانتظر لتبديله
الحمام لايوجد به (شطاف) فقط بيديه Bidet only

2026-07-21 • via Nuitee
A
Antwan Saca • solo_traveller • sv
10
2026-07-21 • via Nuitee
S
Smeidia • solo_traveller • ca
10
I will be back
Pros:

Everything

Cons:

Nothing

2026-07-21 • via Nuitee
A
Adel • couple • jo
10
A great stay at Bristol
Pros:

The location of the hotel was amazing and the staff were very friendly and helpful

2026-07-19 • via Nuitee
O
omar • couple • jo
10
Pros:

اروع مكان للاقامة في عمان

2026-07-18 • via Nuitee
A
ABEDLATIF • solo_traveller • jo
9
2026-07-18 • via Nuitee
A
ahmad • couple • il
9
2026-07-17 • via Nuitee
E
Elias • extended_group • il
9
جيدة واتمنى ان أعيدها ولكن أرجو ان يتم العناية اكثر بوجبة الإفطار
Pros:

الغرفة جيدة جدا والنظافة ايضاً جيدة جدا ولكن الإفطار لم يكن بالمستوى المطلوب مع الأسف

Cons:

الإفطار وموقع الفندق

2026-07-13 • via Nuitee
D
Damidi • solo_traveller • ps
8
جيد
Pros:

فندق جيد وهاديء

2026-06-20 • via Nuitee
A
Alaa • extended_group • il
6
2026-06-19 • via Nuitee
Y
yahya • solo_traveller • kw
10
2026-06-19 • via Nuitee
I
ibrahim • solo_traveller • us
10
2026-06-18 • via Nuitee
I
ibrahim • solo_traveller • us
10
Yousef is an outstanding customer service representative
2026-06-18 • via Nuitee
H
Hazim • solo_traveller • jo
9
2026-06-18 • via Nuitee
بريك • couple • qa
10
2026-06-15 • via Nuitee
D
Dima • extended_group • lb
10
Great Choice, Safe, lovely and warm!!
Pros:

Staff were amazing, helpful and warm.
Always smiling! the reception team, and the lady with the blond ashy highlight <3
beautiful pool area, we attended the Aoud night near the pool, the staff informed us and we enjoyed a very lovely dinner. Prices are great and the food was soo good. the housekeeping is top notch and the team always ask when youd like to have your room cleaned.
ironing facilities in the room is great addition !!
Many thanks to all the staff, and for the friendly patient staff at breakfast!! you need a medal!
Thank you for making our trip safe, lovely and comfortable !!

Cons:

Nothing!

2026-06-14 • via Nuitee