Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly/helpful staff (named in reviews)
Clean rooms
Good views/comfortable rooms
Complimentary upgrades/reception quality
Cons:
Airport shuttle unavailable/denied
Small toilets / lack of shower hose (shattaf)
Old furniture and worn carpets
Inconsistent / underwhelming breakfast
Occasional noisy music or shower impracticality

Categories

Cleanliness
9
Multiple reviews praise the hotel as very clean or ‘the cleanest’; isolated issues reported (one dirty bed, some worn carpets and small toilets) but overall cleanliness is consistently highlighted as a strength.
Service
9.6
Consistently excellent staff comments across reviews (named staff: Mariana, Mohamed, Yusuf), friendly, professional, helpful reception, complimentary upgrades and strong guest service—clear strong positive sentiment.
Location
9.4
Location is repeatedly called out as a major positive (easy access, great location, convenient for visits); many guests explicitly list location as a pro.
Room Quality
7.8
Mixed to negative mentions about room features: old furniture, worn carpets, impractical shower layout and very small toilets; several guests recommend improvements, so room quality is a relative weak point.
Amenities
8.4
Some amenity shortcomings noted (no airport shuttle despite booking note, lack of shower hose/shattaf in bathrooms, occasional music/noise); other amenities (clean rooms, view, parking nearby) are positive—overall slightly above average.
Value for Money
8.9
Standard quality for this hotel tier (not explicitly discussed in reviews); overall sentiment and repeated recommendations support a solid value perception.
Food and Beverage
8.5
Breakfast reactions are mixed: several guests call breakfast decent but a few explicitly say it was below expectations; overall food receives moderate positive sentiment with room for improvement.
Overall Experience
9.6
Strongly positive overall: many guests describe highly enjoyable stays, recommend the hotel, and praise staff and cleanliness; isolated issues exist but do not dominate the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:12

Property Description

Luxurious Stay in the Heart of Amman

Comfortable Accommodation: The Bristol Hotel offers spacious and comfortable rooms, ensuring a relaxing stay for guests visiting the vibrant city of Amman.

Culinary Delights: Indulge in a variety of international and local cuisines at the hotel's three restaurants and bars, promising a delightful dining experience throughout the day.

Leisure and Wellness: Unwind by the inviting swimming pool or stay active at the fitness centre, providing the perfect balance of relaxation and exercise during your stay.

Experience luxury and convenience at The Bristol Hotel in Amman. Book now for an unforgettable stay!

Important information:

Please check your visa requirements before you travel.

Shuttle services to and from Amman International Airport are available upon request from the hotel for a fee. Please contact the hotel once a reservation is in place for further information on this service.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMM

Location

Guest Reviews

8.9
Based on 1330 reviews
Cleanliness: 9
Service: 9.6
Location: 9.4
Room Quality: 7.8
Amenities: 8.4
Value for Money: 8.9
Food and Beverage: 8.5
Overall Experience: 9.6
A
Ana Virginia • couple • sv
10
Pros:

Instalaciones, piscina, habitación todo muy limpio, buen estacionamiento para huéspedes, restaurante en el desayuno buffet, comida variada muy completa y deliciosas, la educación y la amabilidad de todo el personal excelente y por cualquier cosa que necesite ya sea de dirección o donde poder ir de compras o que hay en los alrededores Ellos Te ayudan. Mil Gracias por su hospitalidad me hicieron sentir en casa

2026-10-29 • via Nuitee
R
Rahid • family_with_children • us
10
Great experience easy to get from location to another !
Pros:

Area is great , breakfast not bad

Cons:

They need help at the egg station and they need to change the pan for the egg it was too old and they need more practice how to make eggs and omelette .

2026-10-25 • via Nuitee
M
Muteb • solo_traveller • sa
8
2026-10-24 • via Nuitee
M
mamdouh • couple • sa
8
Pros:

الموقع

Cons:

مرتبة السرير غير مريحه

2026-10-24 • via Nuitee
S
Shwan • couple • iq
4
Pros:

my number one hotel in amman , the staff very friendly and i feel full comfort in it , price and location is what I'm looking for

Cons:

the furnitures is getting old , the wooden closet need re-painting the interior parts , the bathroom door affected by humidity factors maybe , the rest of furnitures the bed , chairs , tables looking good

2026-10-24 • via Nuitee
A
Ahmad • solo_traveller • ps
10
2026-10-24 • via Nuitee
R
Raad • solo_traveller • iq
9
2026-10-23 • via Nuitee
H
Hendawy • family_with_children • eg
8
2026-10-23 • via Nuitee
A
Ana Virginia • couple • sv
10
Cómo en casa
Pros:

La Seguridad desde la entrada, la Atención de todo su personal desde la recepción todos muy amables y siempre están dispuestos ayudarte en dirección o cualquier cosa que soliciten los huéspedes, el personal de limpieza de habitacion muy Educados y muy limpio, impecable siempre atento a todos los detalles, además de estar chequeando y revisando los Supervisores también muy atentos y prestó a lo que necesite los huéspedes, parqueo amplio,b Instalaciones muy lindas, hay zona y salas de descanso por todo la planta de la zona de recepción del hotel, el restaurante muy lindo, cómodo y con una variedad de comida en el desayuno buffet, la piscina limpia y tiene televisor de pantalla gigante para entretener por la noche hay música, que más puedo decir del hotel todo excelente, muchas gracias porque lo hacen sentir en casa

2026-10-21 • via Nuitee
F
Fawaz • couple • us
9
اقامه جميله وهادئه
Pros:

النظافه والموظفين

Cons:

لا شيئ

2026-10-20 • via Nuitee
J
Jubran • family_with_children • de
10
Pros:

Sehr gutes Frühstück. Sehr gute Lage

Cons:

Pool ist am Frühstücksbuffet und öffnet deshalb erst danach

2026-10-19 • via Nuitee
N
Nasuh • couple • ps
10
2026-10-19 • via Nuitee
E
EH • solo_traveller • sa
9
فندق جميل وفريق عمل متعاون
Pros:

الفندق نظيف ومرتب, الافطار ممتاز جدا ومتنوع, فريق العمل متعاون جدا . قريب من وسط المدينة, .

Cons:

بعض الادوات في النادي كانت قديمة, لكن هذا ليس بالشي الكبير.

2026-10-17 • via Nuitee
I
Ismail • couple • gb
8
Fabulous hotel great staff
2026-10-17 • via Nuitee
M
MAHER • solo_traveller • sa
9
2026-10-17 • via Nuitee
A
Al Obaidi • family_with_children • iq
9
Pros:

شكرا لحسن الضيافه بالنسبه لي كانت الغرف التي تم الاقامه بها جيده جدا من جميع النواحي.. العاملين متعاونين جدا وبالاخص السيد يوسف في الاستقبال كل الشكر والتقدير له على حسن الترحيب والمعاونه في كل ما احتاج له.. الفندق جميل ومريح انصح به

2026-10-16 • via Nuitee
M
Mohammed • family_with_children • ps
8
2026-10-13 • via Nuitee
M
MAHER • couple • sa
9
Pros:

Staff

2026-10-12 • via Nuitee
F
Fayeq • solo_traveller • ps
10
2026-10-12 • via Nuitee
W
Wael • family_with_children • il
9
Pros:

Staff were so nice, helpful and friendly.
Check in was so smooth, room was ready and set up as needed.
Breakfast was good as well.
Parking was very convenient and very close to the property.
Overall I really enjoyed staying at Bristol and I will definitely book it again.
Keep up the good work 👌

Cons:

Gluten and lactose free products missing at breakfast
This will upgrade the quality of service.

2026-10-11 • via Nuitee