Clarion Suites Roatan at Pineapple Villas

Hotels
•
Clarion
8.1 (149 reviews)
Main Road, French Harbour RTB, , First Bight , HN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Clean rooms noted by several guests
Friendly/helpful staff (specific praise for Keylon)
Good location/close to activities for many visitors
On-site restaurant praised as excellent
Quiet, comfortable property; repeat visitors and good value
Kitchens available in some suites; well-equipped rooms mentioned
Cons:
Reports of bed bugs and cockroaches in at least one room
Unreliable airport shuttle / shuttle scheduling issues
Room issues: door not locking, lopsided bed, broken washer/microwave
Poor reception service in some cases (including Booking.com reservation dispute)
Internet connectivity consistently reported as poor
Location can feel isolating due to required shuttle + ferry connections

Categories

Cleanliness
7
Mixed mentions: several guests praised clean rooms, but serious negative reports (bed bugs, cockroaches) and broken appliances diminish overall cleanliness score.
Service
8.6
Mixed but generally positive: multiple comments praise friendly/helpful staff and specific praise for receptionist Keylon; however several complaints about poor reception service and unresponsive airport shuttle lower the score slightly.
Location
8
Mixed: many guests note a good/ convenient location close to activities, but others describe the hotel as isolating due to shuttle/ferry access issues which makes location less convenient for some visitors.
Room Quality
6.8
Several room-level problems reported: door that would not lock, a lopsided bed, and instances of bed bugs/cockroaches; some suites noted as clean and spacious, but serious issues reduce this rating.
Amenities
7.4
Amenities show problems: unreliable airport shuttle, broken washer/microwave, and repeated complaints about poor internet; some on-site restaurant and kitchen in suites are positives but overall amenities are inconsistent.
Value for Money
8.6
Generally seen as good value by several guests (mentions of good price and repeat stays), despite some service/room issues; overall perceived as a reasonable value for many visitors.
Food and Beverage
9
Strongly positive: multiple guests call the on-site restaurant 'amazing' and praise dining, making this a standout feature.
Overall Experience
9.4
Overall impressions vary but many guests are loyal repeat visitors citing quiet, comfortable stays and excellent staff attention; positive restaurant experiences and value contribute to a high overall score despite notable negative incidents.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:25

Property Description

Luxurious Ocean View Suites
The Clarion Suites Roatan at Pineapple Villas offers spacious ocean view suites that will enchant guests with their elegance and comfort.

Relaxing Lagoon-Style Pools and Spa
Guests can unwind in style at the four lagoon-style pools with cascading waterfalls or indulge in pampering at the world-class spa and health club.

Fine Dining and Culinary Delights
Indulge in a culinary journey at the on-site Herby’s Sports Bar & Grill and the Pineapple Grill Steakhouse, renowned for offering some of the finest dining experiences in the country.

Experience the epitome of luxury and relaxation at Clarion Suites Roatan at Pineapple Villas. Book now to secure your slice of paradise in Honduras.

Important information:

You must show a valid photo ID and credit card upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTB

Location

Guest Reviews

8.1
Based on 149 reviews
Cleanliness: 7
Service: 8.6
Location: 8
Room Quality: 6.8
Amenities: 7.4
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 9.4
S
Sara • family_with_children • gt
5
Wouldn’t stay here again. Look for West Bay instead.
Pros:

The rooms were clean , the airport shuttle was ok.

Cons:

The staff seemed to make up the available times for the airport shuttle. Then getting to the actual front beach was a hassle needing the hotel’s shuttle to get there and then catch a little ferry to bring you to the beach. It felt very isolating to be there. Wouldn’t recommend it due to the location.

2026-10-29 • via Nuitee
T
Tricia • couple • us
7
2026-10-16 • via Nuitee
G
Guadalupe • couple • us
10
Excelente!
Pros:

Todo, ubicación, limpieza y atención de su personal en especial Keylon en recepción. Gracias!

2026-10-15 • via Nuitee
K
Kelvin • couple • us
10
2026-10-15 • via Nuitee
R
Ritzi • extended_group • hn
9
2026-10-14 • via Nuitee
K
Kevin • solo_traveller • us
7
Cons:

Washer and microwave did not work

2026-09-18 • via Nuitee
C
Cristóbal • solo_traveller • hn
1
Pros:

Nada porque nos fuimos del hotel porque dijeron que si se reservava con Booking.com no teníamos derecho a nada , solo a la habitación

Cons:

Mal servicio en la recepción, iba a celebrar mi cumpleaños y tuvimos que ir a buscar otro hotel

2026-08-25 • via Nuitee
M
Manuel • extended_group • hn
9
2026-08-19 • via Nuitee
P
pedro • extended_group • us
2
2026-08-09 • via Nuitee
A
Angelique • extended_group • us
8
Ok
Pros:

Close to activities and has a kitchen this is my fourth time at this property.

Cons:

I requested a pickup from airport and no one ever replied. Also the master bedroom bed was lopsided on one side ,so sleeping was not great I did not inform them of this as I figured what could they actually do about it?

2026-08-08 • via Nuitee
C
cindy melissa • solo_traveller • hn
8
2026-07-19 • via Nuitee
A
Arron • family_with_children • ky
8
2026-07-15 • via Nuitee
C
Carlos • solo_traveller • ec
10
Muy bien, excelente
Pros:

Todo muy bien, lo uncio mejorar el internet.

Cons:

El internet debe mejorar

2026-07-14 • via Nuitee
F
Fiallos • family_with_children • hn
10
Pros:

Todo

2026-07-07 • via Nuitee
T
Tatiana • extended_group • hn
10
Descanso y full relax
Pros:

Tranquilidad , buena atención y buen restaurante

Cons:

Todo muy bien

2026-07-07 • via Nuitee
J
Julio • couple • us
1
Very bad.
Pros:

The location is great and the restaurant are amazing.

Cons:

The door in our room did not lock all the way. The staff did not do much to fix the problem, they finally gave us another room, and in that room we found bed bugs and cockroaches. This place is going down hill!

2026-07-01 • via Nuitee
J
jose • solo_traveller • hn
10
2026-06-25 • via Nuitee
J
Jason • solo_traveller • us
9
2026-06-10 • via Nuitee
E
Ebanks • couple • ky
9
Comfortable and quiet
Pros:

I been staying at Clarion for years. Cant wait for my next trip. Will not change it because the place is clean, quiet and comfortable. The staff is awesome and the price is good.

2026-06-06 • via Nuitee
A
Arturo • couple • hn
9
Pros:

N/A

Cons:

NADA

2026-05-29 • via Nuitee