Downtown Mexico

Hotels
Design Hotels
8 (330 reviews)
Isabel la Catolica 30 , Mexico City , mx

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Breakfast
Design
Pool
Comfortable rooms
Cons:
Noise from surrounding bars
Service inconsistency
Water overflow issue in showers

Categories

Cleanliness
7.39
There were mentions of design issues leading to water overflow and complaints about the service process.
Service
8.36
Most staff were described as indifferent, but some were kind and accommodating.
Location
8.4
Perfect location near Zocalo; however, it is noisy due to nearby bars.
Room Quality
7.85
Rooms are stylish and beautifully designed, but some had issues with ventilation.
Amenities
8.38
The hotel offers modern amenities and a lovely rooftop pool.
Value for Money
7.34
Pricing felt high due to service not meeting the level expected for luxury accommodation.
Food and Beverage
8.39
Breakfast was positively commented on across multiple reviews.
Overall Experience
7.86
Guests expressed overall enjoyment, though with noted service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 05:21

Property Description

Historic Elegance: Step into a restored 17th-century palace just 2 blocks from Zócalo Square. The high ceilings and traditional tiled floors of each room at Downtown Mexico, a Member of Design Hotels, exude elegance and charm.

City Views: Enjoy the breathtaking views over Mexico City from the outdoor pool and roof terrace. The bar with a terrace offers a perfect spot to unwind while overlooking the bustling city below.

Convenience and Service: With a 5-minute walk to major attractions like the Metropolitan Cathedral and the Mexican Government Palace, this hotel offers not just a luxurious stay but also convenience. Let the 24-hour reception assist you with excursions and take advantage of the free bicycle rental to explore the city. Book now to experience the perfect blend of history and luxury.

Important information:

Please note that when reserving more than 4 rooms group policies will apply. Please contact the property after booking for more information.

Please note if the guest is traveling with a pet fee of USD 50 + taxes will be charged.

The property has a house car
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8
Based on 330 reviews
Cleanliness: 7.39
Service: 8.36
Location: 8.4
Room Quality: 7.85
Amenities: 8.38
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 7.86
F
Frederik Kiehn solo_traveller dk
6
2026-07-18 via Nuitee
D
Delphine solo_traveller fr
9
Pros:

Le site où se trouve l'hôtel est magnifique et le personnel très sympathique
Emplacement exceptionnel et très bon petit déjeuner

2026-07-16 via Nuitee
K
Kate solo_traveller gb
9
The perfect welcome to Mexico city
Pros:

Beautiful style and great location to explore the old town. The menus are delicious and everything that you could need is there to make the stay enjoyable.

Cons:

It is around a courtyard so just don’t expect it to be quiet during opening hours.

2026-07-10 via Nuitee
N
Nathalie couple ht
7
Pros:

Room was very spacious and soundproof.
We wanted to be in the middle of World Cup festivities and it was an excellent option for that purpose.

Cons:

Lighting in bathroom is very poor. Difficult to put makeup on.
Breakfast menu free options are very restricted.
Service was ok.

2026-07-09 via Nuitee
D
Deborah family_with_children gb
8
Excellent hotel, great location, lovely staff
Pros:

Lovely hotel, fabulous rooms and comfortable beds, great facilities and excellent customer service from all the staff.

2026-07-03 via Nuitee
S
Svatopluk couple cz
9
2026-06-29 via Nuitee
A
Adam couple us
9
2026-05-28 via Nuitee
S
Sienna solo_traveller us
10
2026-05-21 via Nuitee
V
Vecchiato solo_traveller gb
5
Not coming back despite the great location and great restaurants
Pros:

Great Location Great ambience Great staff Great restaurants

Cons:

No windows, ancient air conditioning, noisy bedrooms

2026-05-14 via Nuitee
A
Aimee family_with_children us
8
Pros:

We really enjoyed out stay here. The hotel is beautifully designed and the breakfast is lovely!

2026-05-08 via Nuitee
C
Carolina couple nl
10
2026-04-23 via Nuitee
F
Fiona couple gb
7
Stylish boutique hotel in central location with great breakfast
Pros:

Mix of old historic building with modern interiors cleverly achieved; very stylish throughout. Original 20th century artworks (sculpture and mural) on the stairway. Helpful staff. Great location for visiting Centro Historico.
Excellent breakfast buffet (including authentic Oaxaca cheese) as well as delicious hot dishes freshly prepared and served by the brilliant all female team. Traditional crockery a pleasure to use.

Cons:

Short term notice that some facilities were not available however we were offered alternatives nearby.
The lighting in the rooms is very atmospheric, but not bright. There was no window in the room except shutters in the doors which enabled others to look in; however this wasn't really a problem as we were mostly out.

2026-04-14 via Nuitee
C
Christopher extended_group ca
9
Wonderful staff really made it a great stay.
Pros:

Beautifully maintained old building and fantastic mural.

Cons:

Pool was out of order during our stay unfortunately.

2026-04-14 via Nuitee
R
Richard couple us
10
Always a pleasure
Pros:

Such a great marriage of antiquity y modern

2026-04-08 via Nuitee
S
Sue couple us
9
2026-03-30 via Nuitee
B
Beverly solo_traveller us
10
Wonderful!
Pros:

Location, facilities, STAFF!!!

Cons:

Bit more bathroom privacy maybe…

2026-03-27 via Nuitee
G
Gottfried family_with_children at
8
Pros:

Der Pool, das Frühstück, die Lage und das sehr freundliche Personal

Cons:

Die Zimmer waren leider sehr dunkel

2026-03-24 via Nuitee
J
josephine extended_group ca
10
2026-03-21 via Nuitee
M
michel couple ca
8
Pros:

Location

Cons:

Needs better lighting.

2026-03-10 via Nuitee
E
Edgar family_with_children mx
9
2026-03-07 via Nuitee