Sure Hotel by Best Western Reims Nord

Hotels
•
Sure Hotel by Best Western
8.1 (4508 reviews)
1, Rue Bernex , Reims , FR
+33 3 26 04 88 88

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions)
Plenty of private parking (including car chargers)
Good, varied breakfast
Convenient location for motorway and access to city; park nearby
Clean and comfortable rooms for many guests
Good value/price-quality reported by several guests
Cons:
Thin walls and nighttime noise from tram/guests
Some rooms small; small or poorly sealed showers
Occasional humidity and bad odour reported on arrival
No on-site restaurant
Dog fee considered unfair by some guests

Categories

Cleanliness
7.4
Multiple guests praise a clean hotel and tidy rooms, but some reports of high humidity, bad odour on entry and thin/poorly maintained bathroom fixtures reduce the score.
Service
9
Consistently very positive: staff described as friendly, helpful and professional (named staff praised, quick problem resolution, warm welcome).
Location
8.3
Good location for motorway access, easy access to city centre and a pleasant park nearby; some mention of being on a roundabout or slightly noisy area at night.
Room Quality
7.6
Rooms described as comfortable and well laid-out for families, but several comments about small rooms, small/wet bathrooms, thin walls (noise) and occasional humidity/odour issues.
Amenities
8.1
Strong points: plentiful private parking, available car chargers, lift and basic on-site bar; downside: no restaurant on site and breakfast room can feel cramped.
Value for Money
8.4
Multiple mentions of good price/quality ratio and reasonable rates; a few remarks (dog fee perceived as unjustified) slightly lower perception.
Food and Beverage
8.1
Breakfast repeatedly described as good, varied and of good quality, though the breakfast room can be small at times.
Overall Experience
7.9
Generally positive stays with helpful staff, easy parking and satisfactory breakfast; issues with noise, some small rooms and occasional humidity/odour temper the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Convenient Location
Sure Hotel by Best Western Reims Nord, just 3.5 km from the city centre, offers comfortable guest rooms with modern amenities including free Wi-Fi and satellite TV.

Delightful Dining Options
Guests can start their day with a delicious continental breakfast in the privacy of their room and unwind later with a refreshing drink at the hotel bar.

Family-Friendly Features
Families will appreciate the children's playground on-site, perfect for keeping the little ones entertained.

Experience convenience, comfort, and family-friendly fun at Sure Hotel by Best Western Reims Nord. Book now for an unforgettable stay!

Important information:

Please note that the reception is opened (24h/24 7j7).

Guests are required to show a photo identification upon check-in, and the name on the ID should correspond to the guest staying at the property.
Please note that there is a pet fee of 10 Euro per night per pet .

Please note that motorbikes are not allowed in the parking.Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CDG

Location

Guest Reviews

8.1
Based on 4508 reviews
Cleanliness: 7.4
Service: 9
Location: 8.3
Room Quality: 7.6
Amenities: 8.1
Value for Money: 8.4
Food and Beverage: 8.1
Overall Experience: 7.9
L
Lenka • family_with_children • cz
10
Pros:

Ideal place for short staying, private parking, clean hotel

2026-10-30 • via Nuitee
R
Rodrigo1990 • couple • br
8
2026-10-30 • via Nuitee
A
Alexej • solo_traveller • de
10
2026-10-29 • via Nuitee
A
Audrey • couple • fr
7
Avec un peu plus d'attention au détail ça pourrait être très bien
Pros:

Petit déjeuner bien avec des aliments de bonne qualité .

Cons:

Salle d'eau petite,douche pas étanche paroi de douche pas pratique et lunette de WC mal fixé.

2026-10-29 • via Nuitee
R
Rhys • solo_traveller • gb
10
2026-10-29 • via Nuitee
D
DAVID • couple • fr
10
2026-10-28 • via Nuitee
L
Lothar • family_with_children • de
10
Perfekt
Pros:

Sehr schön auch für Familien leckeres Frühstück sauber

Cons:

Alles gut

2026-10-28 • via Nuitee
L
Lilian • solo_traveller • fr
9
2026-10-28 • via Nuitee
C
CAROLE • couple • fr
8
2026-10-27 • via Nuitee
J
Jennifer • family_with_children • gb
10
A comfortable one night stay to break up a long journey. The staff were friendly and helpful. If you forgot a toothbrush
Pros:

Plenty of parking, the area felt safe and quiet, a family room with a bunk bed, comfortable rooms where you didn’t feel squeezed. 😄 The breakfast was varied that you could find something to eat!

Cons:

N/A

2026-10-27 • via Nuitee
M
Mmgl • family_with_children • fr
9
Pros:

Je kunt er lekker met je hond wandelen.

2026-10-27 • via Nuitee
E
Elena • family_with_children • se
10
Pros:

Nära till motorvägen när man vill ha snabb access ut från staden och vidare. Det finns en mycket härlig park precis bakom som du inte ser om du inte vet om den. En smal gång upp vid sidan och det öppnat sig en enorm park, strövområde, lekplatser och utegym! Vi har övernattat flera ggr här och lika nöjda varje gång! Parkering precis utanför, hiss till lvre våningar. Frukost enkelt men gott, trecmvlig personal. Allt funkar perfekt!

Cons:

Inget att klaga på

2026-10-26 • via Nuitee
E
Eddie • couple • nl
10
Fantastic service. Friendly staff.
Pros:

Located near the highway with good access to the city center. Extremely helpful and friendly staff. I made a mistake during my booking and found out during checking in. Pardeep helped us fantastically and solved it all immediately. 10/10!
Room is comfortable and on their free parking there are car chargers available. During my stay the price was €0,36/kWh.

2026-10-26 • via Nuitee
A
Anke • couple • de
10
2026-10-26 • via Nuitee
W
waltraud • family_with_children • gb
10
Hotel and staff excellent.
Pros:

The location was excellent for us. Hotel staff more than helpful. Will use again.just ex

Cons:

No complaints on anything.

2026-10-26 • via Nuitee
S
S. • couple • nl
9
Prima plek voor een doorreis
Pros:

Prijs kwaliteit

2026-10-25 • via Nuitee
N
Nelle • couple • fr
9
2026-10-25 • via Nuitee
C
christopher • family_with_children • gb
6
2026-10-24 • via Nuitee
L
laurent • extended_group • fr
10
Très bel hôtel avec un personnel adorable !
Pros:

La gentillesse du personnel, absolument adorable, le petit dej, la grandeur de nos chambres, le rapport qualité /prix , le service de restauration, le bar, sur place :vraiment une belle adresse pour une étape d’une ou 2 nuits !

Cons:

L’insonorisation des chambres, perfectible ; le tarif par nuit pour un chien : 10€, injustifié !

2026-10-24 • via Nuitee
L
Lok • family_with_children • gb
6
Pros:

Easy parking

Cons:

Unfortunately, my stay was not comfortable. The room had a noticeably high level of humidity and a bad smell right when I walked in. Additionally, the walls and ceiling are extremely thin—I could hear every sound from adjacent rooms, including people walking upstairs, talking, turning on the tap, and closing doors. Soundproofing needs serious improvement.

2026-10-24 • via Nuitee