Caro Hotel

Hotels
9.3 (1349 reviews)
Almirante, 14 , Valencia , es

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Central, excellent location
Very friendly, helpful and multilingual staff
Excellent breakfast and attentive breakfast staff
Clean rooms with historic charm and comfortable beds
Thoughtful touches (welcome drink, daily-stocked mini-fridge, good room service)
Cons:
Very small / splash pool and limited pool hours
No in-room tea/coffee facilities
Some room layout/maintenance issues (condensation, lack of towel hooks, slippery floors)
Rooms can be dark and windows are not fully soundproof
Occasional check-in difficulties or rude interaction (isolated)
Access by car / narrow lanes can be challenging

Categories

Cleanliness
9.4
Multiple guests explicitly call the hotel and rooms clean, though one review notes condensation on walls and slippery floors from pooled water which reflects a maintenance/ventilation issue rather than overall poor housekeeping.
Service
9.6
Service is repeatedly praised (warm, welcoming staff, excellent breakfast attendants, attentive room service and multilingual reception with welcome drink). One isolated negative check-in interaction lowered the score slightly.
Location
9.7
Consistently described as excellent and very central; occasional driving/access lane difficulties mentioned but the location itself is repeatedly highlighted as a major positive.
Room Quality
8.8
Many guests enjoyed beautiful, historic and comfortable rooms with good beds and quiet aircon, but several comments cite design/layout issues (no towel hanging near bath, dark rooms, low beds, condensation) and varied bed firmness.
Amenities
8.3
Amenities receive mixed feedback: nice touches like a daily-stocked mini-fridge and a small splash pool, but frequent complaints about a very small/splash pool, pool hours, no in-room tea/coffee facilities and a lack of a comfortable bar area.
Value for Money
9.3
Standard quality for this hotel tier; guests do not explicitly comment on value, so the score defaults to the target overall rating.
Food and Beverage
9.6
Breakfast is repeatedly singled out as excellent and served by attentive staff; minor notes about limited poolside/ bar seating but F&B (especially breakfast) is a strong point.
Overall Experience
9.7
Majority of reviews describe a wonderful, memorable stay with exceptional service and location; one notable disenchanting review lowers the unanimity but overall sentiment is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:12

Property Description

Historical Elegance Meets Modern Design
Located in the heart of Valencia, the Caro Hotel offers a unique stay experience in a 19th-century palace. Each room, designed by Francesc Rifé, boasts individuality with a blend of historical charm and contemporary flair. Enjoy amenities such as a flat-screen TV, air-conditioning, and a complimentary minibar stocked with treats. Indulge in Bvlgari toiletries and cozy bathrobes in the luxurious bathrooms.

Culinary Delights at Alma del Temple
Savor traditional flavors with a modern twist at the hotel's restaurant, Alma del Temple. Relish in a dining experience that celebrates local ingredients and culinary craftsmanship.

Rich History and Architectural Marvels
Immerse yourself in history as the Caro Hotel showcases architectural wonders dating back thousands of years, including a Roman mosaic and Arabic city walls. Explore nearby attractions like Plaza de la Virgen and La Lonja de la Seda, both just a short stroll away.

Book your stay at Caro Hotel for a blend of luxury, history, and modern comfort.

Important information:

Please note that the hotel has 1 room which is adapted for guests with reduced mobility, which is available on prior request. You can leave a note in the Special Requests Box during the booking process or contact the hotel.

Please note that the property reserves the right to pre-authorize credit cards prior to arrival.

When booking more than 5 rooms, different policies and additional supplements may apply. You may contact us directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLC

Location

Guest Reviews

9.3
Based on 1349 reviews
Cleanliness: 9.4
Service: 9.6
Location: 9.7
Room Quality: 8.8
Amenities: 8.3
Value for Money: 9.3
Food and Beverage: 9.6
Overall Experience: 9.7
N
Nicola • couple • ch
9
Wonderful hotel, we hope to be back soon.
Pros:

Great location in the centre of town but still wonderfully peaceful and quiet. We received an upgrade and had a spectacular room, spacious and light.

Cons:

Despite the fast response by the staff, we would have appreciated a coffee or tea option in the room.

2026-08-28 • via Nuitee
V
vadim • couple • de
10
2026-08-28 • via Nuitee
J
jean-françois • solo_traveller • be
9
Pros:

Bonjour , voyageant très souvent je peux en dire que du bien .
Situation géographique parfaite, idéal si vous voulez être en plein centre ville .
Le personnel est à l'écoute en plus en Français. Au petit soin avec les clients.
Chambre spacieuse , petit déjeuner très correct

Cons:

Rien

2026-08-28 • via Nuitee
F
Frank • extended_group • nl
10
Perfect
Pros:

Perfecte ligging, mooi hotel en top service

2026-08-28 • via Nuitee
S
Sytse • couple • nl
8
Goed
Pros:

Ligging

Cons:

Zwembad beetje oplichting

2026-08-28 • via Nuitee
P
PHILIPPE • family_with_children • fr
10
Pros:

Excellent accueil, personnel extrêmement aimable et attentif

2026-08-28 • via Nuitee
C
Carlota María • family_with_children • es
10
Un tesoro escondido en el centro histórico de Valencia
2026-08-26 • via Nuitee
A
Alexey • couple • de
3
Enttäuschender Aufenthalt trotz freundlichem Personal
Cons:

Der Aufenthalt in diesem Hotel hat leider nicht den Eindruck hinterlassen, den man sich von einem Haus dieser Kategorie erhofft.

Architektonisch wirkt das Gebäude wie eine Art moderner Brutalismus aus den frühen 2000er-Jahren – was an sich interessant sein könnte, hier jedoch leider eher kalt und wenig einladend wirkt. Unser Zimmer war ziemlich deprimierend: Die Fenster gingen in einen Innenhof mit teilweise verfallenen bzw. heruntergekommenen Gebäuden, sodass auch der Ausblick alles andere als angenehm war.

Auch die Ausstattung ist deutlich in die Jahre gekommen und entspricht nicht mehr dem heutigen Standard. Viele Dinge waren sichtbar abgenutzt, beschädigt oder einfach nicht instand gehalten. Abgekratzte Oberflächen, abgenutzte Kanten und kleinere Defekte vermittelten insgesamt den Eindruck, dass dem Zustand des Hotels nicht die notwendige Aufmerksamkeit geschenkt wird.

Positiv hervorheben möchte ich ausdrücklich das Personal: Die Mitarbeiter waren sehr freundlich, hilfsbereit und zuvorkommend – und damit eigentlich das genaue Gegenteil von dem Eindruck, den der übrige Zustand des Hotels vermittelt hat.

Leider konnte auch das Frühstück nicht überzeugen. Es war qualitativ und hinsichtlich der Auswahl eher langweilig und bot keine besonderen Highlights.

Insgesamt hatten wir deutlich mehr erwartet. Das Hotel könnte aufgrund seiner Architektur durchaus interessant sein, leider fehlt es aus unserer Sicht an Pflege, zeitgemäßer Ausstattung und einer Atmosphäre, die dem Anspruch des Hauses gerecht wird.

2026-08-26 • via Nuitee
M
Marco • couple • gb
8
Pros:

Staff was incredibly friendly and helpful and even gave us great recommendations when we checked in! The location of the hotel is also perfect!

Cons:

I need to say for a 5 star hotel some of the amenities were more 3-4 stars. The shower was pretty bad (very weak water pressure, shower head was broken). The pool was rather small and breakfast was also not included in the price

2026-08-23 • via Nuitee
B
Beat • extended_group • ch
8
Cons:

Teilweise war die Matratze nicht mehr in gutem Zustand.

2026-08-23 • via Nuitee
J
Jan Marck • solo_traveller • ch
10
2026-08-23 • via Nuitee
C
christophe • couple • fr
8
2026-08-20 • via Nuitee
A
Alan • solo_traveller • fr
10
Pros:

Le personnel très avenant et discret

2026-08-19 • via Nuitee
A
Alessandro • couple • it
10
2026-08-19 • via Nuitee
S
suad • family_with_children • bh
10
2026-08-18 • via Nuitee
M
Martine • couple • be
10
2026-08-17 • via Nuitee
A
Arjun • couple • gb
10
Very comfortable and relaxing.
Pros:

Beautiful hotel and very attentive staff.

Cons:

Nothing.

2026-08-17 • via Nuitee
I
Iris • couple • at
10
Perfekt! Hier bekommt man alles was für Velancis benötigt wird!
Pros:

Das Hotel hat eine ausgezeichnete Lage und ist mit jeglichem Komfort ausgestattet. Das Personal ist extrem freundlich und bemüht und kümmert sich um alle Anliegen.

2026-08-16 • via Nuitee
J
Jungeun • family_with_children • ca
9
Pros:

location

Cons:

our rooms weren't together

2026-08-14 • via Nuitee
B
Bradley • couple • us
10
2026-08-12 • via Nuitee