ITC Grand Chola, a Luxury Collection Hotel, Chennai

Hotels
Luxury Collection
9.4 (1927 reviews)
No. 63, Mount Road, Guindy , Chennai , in

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious food
Clean rooms
Friendly staff
Cons:
Need for more variety in breakfast items
No play area for kids

Categories

Cleanliness
8.9
Rooms were good and kept clean always.
Service
9.9
Exceptional service by the staff, particularly noted during meals.
Location
9.4
Location is good and convenient.
Room Quality
9.4
Very friendly staff and good quality rooms.
Amenities
8.9
Standard quality for this hotel tier.
Value for Money
9.4
A great luxury experience that justifies the pricing.
Food and Beverage
9.4
Food was absolutely delicious and dishes were thoughtfully prepared.
Overall Experience
9.9
Home away from home, excellent hospitality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:21

Property Description

Luxurious Dining Options
ITC Grand Chola boasts 10 dining destinations offering a diverse range of cuisines from around the world. Indulge in everything from traditional Indian Thalis at Royal Vega to progressive Southern Indian dishes at Avartana.

Relaxing Spa and Wellness Center
Unwind at Kayakalp The Royal Spa with 12 treatment rooms offering a variety of massages and therapies. Pamper yourself with rejuvenating treatments after a long day of sightseeing or business meetings.

Convenient Amenities and Services
Enjoy modern comforts in the 600 air-conditioned rooms equipped with flat-screen TVs and en suite bathrooms. Benefit from 24-hour room service and access to a fitness center, outdoor pool, and a 24-hour front desk for all your needs.

Book your stay at ITC Grand Chola for a truly unforgettable experience in Chennai.

Important information:

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Any booking more than 09 rooms would be consider as a group & different pricing would be applicable.

Please note that any changes in tax structure due to government policies will result in revised taxes, which will be applicable to all reservations and will be charged additionally during check out.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform ITC Grand Chola, a Luxury Collection Hotel, Chennai in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for Rs. 2,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 1927 reviews
Cleanliness: 8.9
Service: 9.9
Location: 9.4
Room Quality: 9.4
Amenities: 8.9
Value for Money: 9.4
Food and Beverage: 9.4
Overall Experience: 9.9
T
thefifthp Business Mumbai, Maharashtra
6
Ordinary, not VFM
Pros:

My first stay at this hotel. It is grand and modern. Overall a good stay. Experience at Peshawari was not the best though, food wasn’t great and was served cold, hospitality lukewarm. Breakfast too was not the bestest - or possibly I had it rushed as I was getting late. Overall, no complaints, but nothing exceptional either. Not a VFM proposition for me.

2026-06-13 via Tripadvisor
R
Rodney solo_traveller nl
10
2026-06-12 via Nuitee
M
Michael couple ie
10
2026-06-11 via Nuitee
S
Sarah extended_group in
10
2026-06-10 via Nuitee
S
Seralathan solo_traveller in
9
Good hospitality.
Pros:

Immediate response.

Cons:

Nothing

2026-06-10 via Nuitee
N
nizam solo_traveller in
10
2026-06-08 via Nuitee
S
Senthil solo_traveller in
10
2026-06-08 via Nuitee
I
Inspire47086180908 Business
10
Luxurious stay
Pros:

I have visited this hotel 2 days ago . I like this hotel so much. The staff were so helpful and well knowledge. The avartana restaurant food was so good. I will visit again.

2026-06-07 via Tripadvisor
E
Escape47388129996 Business
10
Luxurious stay
Pros:

I visited this hotel with my friends last week. This hotels rooms were so clean and well maintained I like it. Staff were very helpful. I will visit again

2026-06-07 via Tripadvisor
R
Resort13647665589 Business
10
Luxurious stay
Pros:

I visited itc 4 days ago. I like this hotel so much. The restaurant food was awesome. I like Avartana. There staff are so helpful and courteous. Room was so nice. I will visit again.

2026-06-07 via Tripadvisor
A
Apoorva extended_group in
10
2026-06-07 via Nuitee
V
Venture14357387007 Business
10
Luxurious stay
Pros:

I visited ITC grand chola a week ago. My experience was so good.the staff were so helpful and courteous. I like to visit ITC grand chola again

2026-06-06 via Tripadvisor
R
Relax19109931413 Business
10
Luxurious stay
Pros:

I came here with my friends. My stay was good. I wand visit this hotel again. The staffs are so helpful. I like the concept of namasta everyone greet me. I like this hotel service.

2026-06-06 via Tripadvisor
D
Daydream67506486119 Business
10
Luxurious stay
Pros:

I had a wonderful stay at the itc grand chola. The hotels magnificent architecture, luxurious rooms and exceptional hospitality made my experience truly memorable. The staff were courteous and attentive and the dining options were excellent.

2026-06-06 via Tripadvisor
B
Barnikgn Family Bengaluru, Bangalore District, Karnataka
10
Exceptional Service by Aarthy from Guest Relations
Pros:

I would like to sincerely thank Aarthy from the Guest Relations team for her exceptional support .

She went above and beyond in helping me arrange a birthday surprise, including coordinating a cake, bouquet, chocolates, and a personalized birthday note. Everything was delivered seamlessly and on time, making the celebration truly special.

Her professionalism, responsiveness, and attention to detail made a lasting impression. Thank you, Aarthy, for making the experience memorable. Your dedication to guest satisfaction is truly commendable.

2026-06-05 via Tripadvisor
B
bantwal solo_traveller in
7
2026-06-05 via Nuitee
A
Ajithkumar extended_group in
8
2026-06-05 via Nuitee
S
Sharmila solo_traveller in
10
Pros:

Marvellous

2026-06-04 via Nuitee
S
Sivabalan solo_traveller my
4
5 star hotel with 1 star service mentality
Pros:

More response services.

Cons:

Equipment in room had problems, technician needed to repair

2026-06-03 via Nuitee
C
Compass40005918428 Family
10
Perfect family gateway
Pros:

My family and i had a fantastic time

2026-06-02 via Tripadvisor