Premier Inn Berlin Alexanderplatz

Hotels
8.2 (2721 reviews)
2 Theanolte-Bähnisch-Straße , Berlin , de

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Facilities

Non-smoking rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Wheelchair accessible
Lower bathroom sink
Emergency cord in bathroom
See all facilities

Review Highlights

Pros:
Very central / excellent location (Alexanderplatz)
Comfortable beds and good showers
Friendly/helpful staff (often)
Breakfast praised by multiple guests
Useful amenities: kettle, bag locker, self-service shop, hotel bar
Cons:
Inconsistent cleanliness; stains and occasional drainage smell
Rooms often small, especially triples
Housekeeping and organisational issues (missed cleaning, breakfast confusion)
Street/noise and ventilation complaints in some rooms
Missing small bathroom kit / no English breakfast tea in some cases

Categories

Cleanliness
7.7
Mixed reports: several guests mention stains on carpet/walls and occasional unpleasant drainage smell; others praise very clean rooms. Overall cleanliness is uneven.
Service
8.2
Generally friendly and helpful staff and useful services (luggage storage), but multiple organisational issues reported (breakfast booking confusion, missed housekeeping).
Location
9
Consistently praised — very central (Alexanderplatz), excellent access to transport and sights; occasional comments about the immediate square/area atmosphere at night.
Room Quality
7.8
Rooms often described as small (especially triples), though beds are comfortable and showers good; some noise/ventilation issues and loud bathroom sliding doors noted.
Amenities
8.3
Useful extras mentioned (kettle, bag locker, self-service shop, hotel bar happy hour). Some lacking items reported (no bathroom kit, no English breakfast tea).
Value for Money
8.2
Standard quality for this hotel tier; comfortable, well-located and generally matches expectations for price (no explicit consistent value complaints).
Food and Beverage
8.4
Breakfast widely praised (several enthusiastic comments); minor service lapses include not replenishing coffee/tea in some rooms.
Overall Experience
8
Generally positive stays due to location, comfortable beds and decent facilities, tempered by occasional housekeeping, cleanliness and noise/ventilation issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-12 20:25

Property Description

Central Location: Premier Inn Berlin Alexanderplatz is conveniently situated in the heart of Berlin, close to popular attractions such as Alexanderplatz and Berlin Cathedral.

Modern Amenities: Enjoy a comfortable stay with amenities like free WiFi, a bar, and flat-screen TVs in all guest rooms at Premier Inn Berlin Alexanderplatz.

Friendly Service: The multilingual staff at the 24-hour reception are always ready to assist you during your stay in English and German.

Experience the best of Berlin's hospitality at Premier Inn Berlin Alexanderplatz. Book your stay now for an unforgettable experience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TXL

Location

Guest Reviews

8.2
Based on 2721 reviews
Cleanliness: 7.7
Service: 8.2
Location: 9
Room Quality: 7.8
Amenities: 8.3
Value for Money: 8.2
Food and Beverage: 8.4
Overall Experience: 8
K
Kevin • couple • gb
9
Very enjoyable
2026-05-30 • via Nuitee
B
Burton • couple • gb
7
Convenient, clean and comfy
Pros:

Location was excellent, ammenities on your doorstep and transport links nearby. Staff were friendly and helpful.

Cons:

Room was on the side of the building close to the tram, therefore very noisy. The thermostat was also unpredictable and the vent was very noisy.

2026-05-30 • via Nuitee
M
mark oliver • solo_traveller • gb
9
Great place to stay
Pros:

The room was nice and clean with everything we needed. The breakfast was good with a large choice. The location was close to the train stations both above and underground stations.. On the last day the luggage storage was really useful as well and it was free of charge.

Cons:

The only downside was trying to find a table for breakfast as it was so busy.

2026-05-30 • via Nuitee
L
Laura • family_with_children • it
8
Pros:

Ottima posizione

2026-05-30 • via Nuitee
B
Barbara Sintia • solo_traveller • de
6
Ich würde das Hotel nicht noch mal buchen, da der Teppichboden abgewohnt war unhigienisch wirkte, zumal es keinen Zimmer
Pros:

Gute Lage zu Bahannindung

Cons:

Kein Zimmerservice, nicht 1x gesaugt, Abfall geleert, Bad gereinigt, Toilettenpapier musste man am Empfang nachfordern, Handtuchwechsel nur nach Nachfordern gewechselt.

2026-05-30 • via Nuitee
V
VladTapes • family_with_children • tr
8
Pros:

Location is well.

Cons:

Small room and no safe case.

2026-05-30 • via Nuitee
L
Liss • family_with_children • es
8
2026-05-30 • via Nuitee
G
Gerard • solo_traveller • nl
8
Pros:

Room was comfortabel . The staff very helpful. Alexanderplatz has known better times.

Cons:

The area. But trains and trams quickly bring you to beter places.

2026-05-30 • via Nuitee
R
Renata Maria • couple • de
9
Excelente custo benefício
Pros:

Ótima localização, quarto confortável, funcionários atenciosos, ótimo café da manhã. É um ótimo hotel.

Cons:

O ralo do banheiro tinha um cheiro estranho.

2026-05-30 • via Nuitee
İbrahim • solo_traveller • tr
10
2026-05-30 • via Nuitee
A
Angela • extended_group • de
8
Für Kuraufenthalt ganz gut
Pros:

Schöne Zimmer ausreichend groß, super Frühstück,

Cons:

Zimmer zur Straße recht laut, Fenster nicht dicht, daher laut

2026-05-30 • via Nuitee
J
JÉSSICA • couple • br
9
Satisfeito.
Pros:

Ótima localização, hotel limpo, confortável.

Cons:

Alguns funcionários da recepção poderiam ser mais simpáticos.

2026-05-30 • via Nuitee
S
Steffen • couple • de
10
ideal für Wochenende
Pros:

Gute zentrale Lage, nettes zuvorkommendes Personal, saubere Zimmer, gutes Frühstück

2026-05-30 • via Nuitee
M
ManuM • solo_traveller • de
7
Für einen Kurzurlaub völlig okay
Pros:

Die zentrale Lage
Gute Matratze
Ausreichend großes Bad und Bett
Wir hatten zu zweit das Standard Doppelzimmer, das Bett war breit genug, schätze 150 oder 160x200.
Gutes Frühstück mit freundlichem Personal

Cons:

Es war sehr warm im Zimmer (April), die Klimaanlage funktionierte nur als Heizung. Bei geöffnetem Fenster war es jedoch zu laut zum Schlafen. Die Informationen beim späten Check in waren sehr dürftig, z. B. dass der Fahrstuhl nur mit der Zimmer Schlüsselkarte funktioniert.

2026-05-29 • via Nuitee
M
Mila • couple • de
4
2026-05-29 • via Nuitee
T
Tomasz • solo_traveller • pl
9
2026-05-29 • via Nuitee
A
Alexander • couple • at
10
2026-05-29 • via Nuitee
S
Sarah • family_with_children • gb
7
2026-05-29 • via Nuitee
I
Ilmari • solo_traveller • fi
8
2026-05-29 • via Nuitee
E
Eike • solo_traveller • de
10
2026-05-29 • via Nuitee