ANA Crowne Plaza Chiryu by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
7.8 (54 reviews)
128 Naka, Naka-machi, , Chiryu , JP
+81 566-85-3939

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly and helpful front desk staff
Clean, renovated and comfortable rooms
Excellent breakfast
Close to station (convenient location)
Good price/value for many guests
High-quality room amenities
Tasty affordable cakes/desserts
Cons:
Vending machine missing or hard to find
Thin walls — noise from neighboring rooms
Air-conditioning/temperature control problems
Weak bathroom ventilation
Parking is distant and paid
Unexpected breakfast price change/overcharge
Booking errors (smoking vs non-smoking)
Occasional staff language/communication issues

Categories

Cleanliness
8.7
Rooms are repeatedly described as very clean and renovated; guests praised room cleanliness and good amenities despite some rooms 'not very new'.
Service
8.3
Front desk and staff are generally described as very kind and helpful, providing a reassuring experience; a few reports mention a staff member whose speech was hard to understand.
Location
8.8
Multiple mentions of being close to the station (Chiryu) and convenient access; location considered a strong point and good value.
Room Quality
7
Rooms were renovated and comfortable for many guests, but recurring issues include thin walls (noise), difficulty with air-conditioning control, and weak bathroom ventilation.
Amenities
6.5
Amenities quality (toiletries) is praised, but several guests reported missing or hard-to-find vending machines, hot elevator, scarce informational materials, and distant/paid parking.
Value for Money
6
Mixed perceptions: some guests found the price good, but serious negative experiences (unexpected breakfast price change, smoking/non-smoking booking mismatch) reduced perceived value.
Food and Beverage
9.2
Breakfast repeatedly described as excellent and delicious; desserts (cakes) noted as tasty and affordably priced — a clear positive across reviews.
Overall Experience
7.9
Overall sentiment is generally positive with many stating they'd stay again and expressing satisfaction, though a minority had significant problems (billing/booking errors) that lowered their experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:26

Property Description

Renovated Guestrooms
Hotel Crown Palais offers recently renovated guestrooms, ensuring a comfortable and modern stay for guests. Each air-conditioned room features striped wallpaper, floral bedcovers, and amenities such as extra-long beds, a minibar, and an electric kettle.

Convenient Location
Located just a 3-minute walk from Chiryu Train Station, Hotel Crown Palais provides easy access for travelers. Nearby attractions include Chiryu-Jinja Shrine within a 10-minute walk, Atsuta-Jingu Shrine 22 km away, and Okazaki Castle a 25-minute drive from the hotel.

Dining Options
Guests can indulge in a delicious daily buffet breakfast at Trenta Nove Restaurant on the 10th floor, with lunch and dinner also available. The hotel offers a variety of dining experiences, including Japanese restaurants, a Japanese-style pub, and a cozy cafe lounge.

Experience comfort, convenience, and culinary delights at Hotel Crown Palais. Book your stay now for a memorable experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGO

Location

Guest Reviews

7.8
Based on 54 reviews
Cleanliness: 8.7
Service: 8.3
Location: 8.8
Room Quality: 7
Amenities: 6.5
Value for Money: 6
Food and Beverage: 9.2
Overall Experience: 7.9
Y
YUDAI • solo_traveller • jp
10
2026-10-15 • via Nuitee
山岸 • solo_traveller • jp
10
2026-10-11 • via Nuitee
H
HISAMI • couple • jp
10
また、泊まりたい。
Pros:

フロントの方の対応がとても親切で安心できました。

Cons:

なし

2026-09-17 • via Nuitee
M
MASAHITO • solo_traveller • jp
8
リニューアルにより宿泊の快適感アップ
Pros:

部屋が改装されて気持ちよかった。

Cons:

１Fロビーが閑散として寂しい感じ。

2026-09-15 • via Nuitee
J
Jean-Charles • solo_traveller • fr
9
2026-09-03 • via Nuitee
S
SETSUKO • solo_traveller • jp
8
最高でした！
Pros:

とても綺麗で快適でした。

Cons:

受付日のフロントスタッフの外国籍の方が
モゴモゴ話されて少し何言ってるかわからなかったです。

2026-08-31 • via Nuitee
敏之 • solo_traveller • jp
5
まあまあでした。
Pros:

朝食がすばらしかった

Cons:

飲み物の自動販売機がどこにあるのかわからなかった。ホテル内の情報がわかる資料がなかった。

2026-08-30 • via Nuitee
Y
yoshiharu • extended_group • jp
3
2度と行きません
Cons:

メールで朝食1760円で来ていたのでお願いしたら，3300円に変更したです。やめました予定が狂いました。　喫煙室で頼んだのに禁煙室始めから解れば予約しません。

2026-08-23 • via Nuitee
高橋 • couple • jp
8
2026-08-18 • via Nuitee
劉 • solo_traveller • tw
5
2026-08-18 • via Nuitee
T
TATSUHIKO • family_with_children • jp
8
Pros:

朝食が美味しかったです

2026-08-15 • via Nuitee
I
Ikuya • couple • jp
10
満足
Pros:

接客態度と朝食

2026-08-14 • via Nuitee
K
KAMIMURA • couple • jp
6
Pros:

知立駅に近くて、価格も良かった

Cons:

自販機がなかったのと、エレベーター内が暑かった

2026-07-24 • via Nuitee
H
Hideo • couple • jp
3
残念
Pros:

部屋が綺麗、アメニティは良い物が備えてある

Cons:

クーラーの調節が出来ず、暑いままだった
駐車場が遠く、しかも有料

2026-07-23 • via Nuitee
Y
yuriko • extended_group • jp
8
また泊まります。
Pros:

朝食おいしい。ケーキがお安いのに美味しい。スタッフさんが良い人ばかり。

Cons:

壁が薄いのか、隣の声がよく聞こえた。浴室の換気扇が弱い。

2026-07-03 • via Nuitee
E
eijirou • solo_traveller • jp
3
ホテル側にて、朝食料金が変更になっているにもかかわらず、ネットの朝食料金が安いままで変更されていない。
Pros:

駅から近い所

Cons:

スイッチなどの説明が書かれた物がなく、分かり難い。

2026-06-29 • via Nuitee
L
Le • solo_traveller • cn
10
Pros:

虽然看着不是很新，但是里面的软硬件都让人非常满意

2026-06-01 • via Nuitee
K
kuniaki • couple • jp
8
2026-05-17 • via Nuitee
F
FUMINORI • couple • de
6
2026-05-10 • via Nuitee
S
SHUJI • solo_traveller • jp
8
2026-05-05 • via Nuitee