Golden Banana Residence

Hotels
8.8 (515 reviews)
Rambutan Lane , Siem Reap , KH

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Extremely friendly and helpful staff
Excellent central location (near river/Pub Street)
Great pools and relaxing outdoor areas
Very good value for money
Clean premises noted by several guests
Good food/drinks and breakfast options (mixed)
Cons:
Inconsistent room quality across buildings
Reports of bugs/geckos and gaps in doors
Air-conditioning/maintenance issues in some rooms
Mattresses and pillows described as uncomfortable by some
Breakfast quality inconsistent
No toiletry kits provided in rooms

Categories

Cleanliness
8
Mixed mentions: several guests call the premises and rooms spotlessly clean, while others report bugs and substandard room upkeep (aircon/maintenance). Overall slightly above average but impacted by some negative room reports.
Service
10
Consistently and enthusiastically praised across reviews: staff described as extremely friendly, caring, helpful and a core strength of the hotel (training hotel ethos highlighted). Standout feature of the property.
Location
9.5
Very frequently praised: central, just behind the river, short walk to Pub Street, excellent access to restaurants and cafes — a clear strong point.
Room Quality
7
Multiple complaints about rooms not matching photos, inconsistent standards across buildings, uncomfortable mattresses/pillows, AC issues and insect/gecko problems due to gaps — noticeably weaker area.
Amenities
9
Pools and relaxation areas repeatedly praised (multiple pools mentioned), plus pleasant food/drink offerings; amenities are a clear positive for guests.
Value for Money
9.6
Strongly positive sentiment: guests call it great value and 'unbeatable' for the price, highlighting comfortable rooms with large balconies and good overall offering for cost.
Food and Beverage
8
Mixed but generally positive: breakfast described as tasty by some and sub-par by others; cocktails and meals receive praise. Reliable but not universally excellent.
Overall Experience
9.3
Overall very positive: many guests extended stays or would return, citing staff, location and pools as key reasons, despite some room-related drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:20

Property Description

Luxurious Accommodations
Golden Banana Residence in Siem Reap offers air-conditioned rooms with city views, modern amenities, and a private terrace. Each room is equipped with a flat-screen TV, safety deposit box, and a coffee machine for your comfort.

Dining Options
Indulge in a variety of culinary delights at our on-site restaurant, serving American, Cambodian, and Chinese cuisine. Choose from buffet, à la carte, or continental breakfast options, including vegetarian and dairy-free choices.

Convenient Facilities
Enjoy our outdoor swimming pool, garden, and barbeque facilities during your stay. Take advantage of services like concierge assistance, room service, and currency exchange for a hassle-free experience.

Experience the perfect blend of comfort and convenience at Golden Banana Residence. Book now for an unforgettable stay in Siem Reap!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: REP

Location

Guest Reviews

8.8
Based on 515 reviews
Cleanliness: 8
Service: 10
Location: 9.5
Room Quality: 7
Amenities: 9
Value for Money: 9.6
Food and Beverage: 8
Overall Experience: 9.3
T
Tara • couple • vn
3
Pros:

This Hotel seems beautiful and very kind staff until we didn't eat at heir restaurant or use their drivers.

The stairs to our room were very steep and dangerous.

One of my bank cards was majorly hacked by someone in the hotel or in the area.

Cons:

Im still not used to modern bank cards scams but watch out with everything !

2026-09-19 • via Nuitee
A
Arnaldo • couple • es
10
Very nice!
Pros:

Excellent location and beds

Cons:

All good

2026-09-18 • via Nuitee
M
Mckenzie • couple • au
10
Pros:

Wow what a fabulous stay. This hotel has been our best stay so far in SE Asia. It’s very peaceful with excellent staff. We had a very relaxing stay. All the requirements , good AC , very clean pool , balcony , fan , cold fridge , good wifi , breakfast everyday. Beautiful good sized room, comfortable beds and hot water. The relaxed, kind and friendly staff combined with the relaxing ambience really just made everyday perfect. 10 stars. We will be back to stay again. :)

Cons:

Nothing

2026-09-13 • via Nuitee
R
Rosati • couple • gb
10
2026-09-11 • via Nuitee
L
Lachinov • solo_traveller • kh
10
2026-09-07 • via Nuitee
T
Tatiana • couple • ru
9
Отличный
Pros:

Очень высокий уровень сервиса! Приехали рано утром, и так как не было свободных номеров для раннего заселения - нам предложили отдохнуть и подождать свой номер в свободном маленьком номере в другом корпусе. На удивление очень чисто! Сотрудники очень уважительные и позитивные. Завтраки вкусные. Очень рекомендуем для знакомства с Сием Рипом!

Cons:

Сначала насторожились, что на ресепшене никого нет, но потом нас встретил сотрудник и оказалось, что ресепшен находится в ближайшем к дороге корпусе.

2026-09-03 • via Nuitee
G
Guilherme • solo_traveller • pt
10
Pros:

Had a really pleasant time during my stay, the room was comfortable, the pool was relaxing, and all the staff was very attentive, friendly and extremely helpful.Whenever I return to Siem Reap (and I surely will!) this will definitely be my choice for accomodation!

2026-08-29 • via Nuitee
M
Mckenzie • couple • au
10
Pros:

Very good peaceful and ambient location with lively room and relaxing large balcony. Staff very friendly kind and attentive , rooms cleaned daily. Highly recommend. Oh and very clean pool ! Wonderful stay. In fact we have just extended it.

2026-08-26 • via Nuitee
L
Lucidity • solo_traveller • au
10
Pros:

The people, the atmosphere, the love, the care.

2026-08-06 • via Nuitee
J
Jacob • solo_traveller • gb
9
2026-08-02 • via Nuitee
M
Mey • family_with_children • kh
8
2026-07-24 • via Nuitee
H
Hanna • solo_traveller • nl
10
Unbeatable
Pros:

The Banana is absolutely unbeatable in terms of bang for your buck with its fantastic location, very comfortable rooms with huge balconies, refreshing pool, tasty breakfast, good beds, spotlessly clean premises, solid WiFi etcetera etcetera. But what would and should make it an 11 out of 10 is the staff! Always super friendly and sweet, always service minded, up for a chat if wanted (and not if not), and in general all just lovely folks and amongst Cambodia's best ambassadors!

Cons:

Leaving

2026-07-23 • via Nuitee
S
simon • solo_traveller • au
10
Friendliest staff
Pros:

Beautiful setting, quiet laneway

2026-07-21 • via Nuitee
M
Marie christine • solo_traveller • fr
10
Parfait
Pros:

Pour commencer, le personnel est très agréable, toujours présent, apporte de l'aide si nécessaire.
L'hôtel et les chambres sont propres, grandes, la piscine est vraiment agréable.
Le petit déjeuner c'est libre service.
L'hôtel est très bien placé.

2026-07-21 • via Nuitee
M
Montserrat • solo_traveller • es
10
2026-07-13 • via Nuitee
L
Laura • family_with_children • au
9
Comfortable, great value for money. Great location
Pros:

location, pool, breakfast options

Cons:

rooms weren't 100% bug proof

2026-07-11 • via Nuitee
C
Csaba • solo_traveller • hu
5
Pros:

Az elhelyezkedés és a szoba mérete

Cons:

A reggeli nagyon gyenge volt, a szobában sok kis apró hamgyaféle az ágyban,a gyík a szobában is szaladgált, mert túl nagy rések voltak a terasz ajtón. Nem volt tévé a szobában,pedig már 13 szállodát próbáltam,de csak itt nem volt tv.

2026-07-10 • via Nuitee
C
Catherine • extended_group • za
6
Incredible staff, rooms...meh.
Pros:

The great thing about this hotel is the staff. They are extremely friendly and are so so kind. The hotel also provides a training ground for other Cambodian people who are fresh out of school and need to gain experience. From that perspective I will support this hotel any day. Bong Dara and his team really made our stay extremely good purely based on their care and help. The facilities need to be upgraded to match the amazing staff. Because they really are fabulous. The facilities are also nice, there are multiple pools and places you can relax around the various buildings.

Cons:

The room was not as shown in the pictures. The buildings are separated from each other and each one has different standards than what is advertised. The air-conditioners need to be cleaned. The rooms are sub standard, mattresses not great and pillows not comfortable. Breakfast sub par, but not too bad. Variety and selection was ok. There are no toiletry kits in the rooms, so be sure to bring everything with you.

2026-07-03 • via Nuitee
C
Chhengly Soeuling • family_with_children • kh
9
I can honestly say the place has a really welcoming vibe, and the staff are all super friendly and helpful. My stay was
2026-07-02 • via Nuitee
R
Ryan John • solo_traveller • au
10
Pros:

Everything

Cons:

Nothing

2026-06-25 • via Nuitee