Happy Hotel Berlin

Hotels
7 (3265 reviews)
Grunewaldstraße 33 , Berlin , de

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Children allowed

Facilities

Parking
Non-smoking rooms
Lift / Elevator
Safety deposit box
Non-smoking throughout
Shared lounge/TV area
Board games/puzzles
Shared kitchen
Outdoor furniture
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Cons:
No hairdryer
Noise issues
Thin mattresses

Categories

Cleanliness
7.08
Many reviews mentioned the cleanliness of the hotel, with daily cleaning noted positively.
Service
8.05
Staff were repeatedly described as friendly and accommodating.
Location
8.09
Multiple reviews highlighted the convenient location near public transport.
Room Quality
6.04
Some guests expressed dissatisfaction with room features such as thin mattresses and noise levels.
Amenities
6.57
Basic amenities were provided but missing items like hairdryers and extra plugs were noted.
Value for Money
7.03
Many guests felt the pricing was fair given the location and service.
Food and Beverage
6.08
No substantial comments on food; thus considered average.
Overall Experience
7.05
Mixed reviews but overall positive with good value for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:47

Property Description

Convenient Location
Located just 3 km from Zoologischer Garten underground station, Happy Hotel Berlin offers easy access to public transportation, making it convenient for guests to explore the city.

Comfortable Amenities
With a garden, private parking, shared lounge, and terrace, guests can relax and unwind in a peaceful setting after a day of sightseeing in Berlin. The 24-hour front desk ensures that all guest needs are met promptly.

Nearby Attractions
Situated close to popular landmarks such as the Berliner Philharmonie and Holocaust Memorial, guests can immerse themselves in the rich history and culture of the city during their stay at Happy Hotel Berlin.

Book your stay at Happy Hotel Berlin now for a memorable and comfortable experience in Berlin.

Important information:

The hotel requires all Guests (also from Germany) to show an identification document in accordance with the internal hotel policy. Please note that Guests without a valid identification document (identity card/passport) will not be checked in.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TXL

Property Policies

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7
Based on 3265 reviews
Cleanliness: 7.08
Service: 8.05
Location: 8.09
Room Quality: 6.04
Amenities: 6.57
Value for Money: 7.03
Food and Beverage: 6.08
Overall Experience: 7.05
C
Clifferd • solo_traveller • th
10
Pros:

It is improved. It is very clean. Close to train station, bus stop and supermarket.

2026-05-30 • via Nuitee
C
Cosi • solo_traveller • ro
5
Fair. A bit expensive for what it is (around 60 euros/night + tourist tax)
Pros:

I liked the location, close to Eisenacher Straße U-Bahn and Penny. Also, they clean your room daily, which is appreciated.
The bed was really comfy and i slept really well.

Cons:

No tv in the room and the wi-fi was really bad. Almost unusable (room 114).

2026-05-30 • via Nuitee
C
Clifferd • solo_traveller • th
10
2026-05-30 • via Nuitee
K
Katrin • solo_traveller • de
5
2026-05-29 • via Nuitee
C
Cristina • couple • it
7
2026-05-28 • via Nuitee
P
Patrick • solo_traveller • de
10
2026-05-28 • via Nuitee
M
Markus • solo_traveller • de
8
Pros:

Extrem freundliches Personal, großes Doppelzimmer mit großem Bad.

Cons:

Leider gab es im Hotel keine Frühstücksmöglichkeit, dafür aber in unmittelbarer Nachbarschaft.

2026-05-28 • via Nuitee
S
Stefanos • solo_traveller • gr
1
Cons:

My experience at this hostel was unacceptable, but the most serious part was the way I was spoken to by a member of staff at reception.

During a conversation about my room, cleanliness issues, and the lack of secure storage for my belongings, the receptionist personally insulted me by saying that I was “crazy” and that I had “psychological problems.” This is not only rude and unprofessional; it is a deeply harmful and discriminatory way to speak to any guest.

Using mental health as an insult is unacceptable. A person may actually be dealing with mental health difficulties, trauma, anxiety, depression, or another psychological condition. That does not make them less worthy of respect, less entitled to safe accommodation, or less entitled to raise a legitimate concern as a paying customer. Suggesting that someone has “psychological problems” simply because they are asking for a clean bed, accurate information, and secure storage reinforces stigma against people with mental health conditions. It sends the message that people who may struggle psychologically are unreasonable, problematic, or not welcome. That is a very serious issue, especially in a hospitality environment where staff are expected to treat guests with dignity, care, and basic respect.

From an equality and anti-discrimination perspective, this type of language is extremely concerning. Mental health should never be weaponised by staff against a guest. In Germany and across Europe, respect for human dignity and protection from discrimination are fundamental principles. A hostel employee should never use someone’s perceived mental state as a way to silence them, humiliate them, or avoid dealing with a valid complaint.

Beyond this, the rest of my stay was also extremely disappointing.

First, I was assigned to a room where, once I entered, it appeared that the bed given to me was already occupied. That room had lockers where guests could store their belongings, which was important to me.

2026-05-27 • via Nuitee
K
Katrin • solo_traveller • de
6
Pros:

Sehr freundliches und hilfsbereites Personal, zentrale Lage zwischen zwei fußläufig erreichbaren U-Bahnen

Cons:

Die Unterkunft ist definitiv kein Hotel. Sieht aus wie eine ehemalige Jugendherberge und wird wohl auch eher als Hostel o.ä. genutzt, mit entsprechendem Publikum.
Es war nachts laut, Betten und Sauberkeit meines Erachtens unterirdisch. Wäre der Preis entsprechend gewesen..ok. Aber Preis-Leistung stimmt hier einfach nicht

2026-05-27 • via Nuitee
A
Alex • solo_traveller • ro
9
Часто здесь отдыхаю
Pros:

Отличное расположение, близко U nollendorfplatz.
Большая зона у входа, есть мягкие диваны, много столов. Есть всегда отдельное свободное место чтоб сидеть с ноутбуком. Магазин Penny 20 метров рядом.
На ресепшен можно купить пиво.
Свободный доступ к своей комнате без паролей, без звонков, без ожидания. Просто приложить карту.
Размер комнаты просторный, много места. Нет чувства тесноты.

Cons:

Мало vending с снеками. Можно добавить больше протеиновых продуктов.

2026-05-27 • via Nuitee
B
Brigitte • solo_traveller • gr
9
2026-05-27 • via Nuitee
R
Regine • solo_traveller • de
5
Pros:

Freundlich und unkompliziert. Ruhig
Sehr einfach, aber Preis/Leistung absolut in Ordnung

2026-05-26 • via Nuitee
A
A.B.S • solo_traveller • de
7
2026-05-26 • via Nuitee
C
Chris • extended_group • ca
10
Return visitors
Pros:

We return here for the great staff and wonderful spaces- not hallway noise- proof at all but we do not mind!

Cons:

Love it

2026-05-26 • via Nuitee
R
Roland • family_with_children • de
7
Pros:

Unproblematische Buchung; reibungslose Abwicklung

Cons:

Vorher riesen-Tamtam mit 3 X e-mail ja nicht den Personalausweis zu vergessen und dass ein Meldezettel ausgefüllt werden muss. Und vor ort wollrte dann keiner was sehen, Buchungsdaten hatten gereicht

2026-05-26 • via Nuitee
A
Armin • couple • de
7
Pros:

Parkplatz vorhanden gegen Aufpreis, Unkomplizierte Abwicklung, Freundliches Personal

Cons:

Hatte den Charme einer Jugendherberge, Alles etwas in die Jahre gekommen

2026-05-26 • via Nuitee
P
powers • solo_traveller • us
5
Nice lodging. Sad, messy lodgers.
Pros:

Strong WiFi, free luggage storage, very good housekeeping & Reception, plus working elevator! Check-in was painless. The communal kitchen is ample but needs tighter management. Not a bad place but...👇🏿

Cons:

The irony: Happy Hotel has a lot of sad/smelly/inconsiderate drifters (who seem only to facetime, smoke cigarettes, chew audibly). Depressing vibes.

2026-05-26 • via Nuitee
L
Lauritta • solo_traveller • es
10
2026-05-26 • via Nuitee
L
Lauritta • solo_traveller • es
10
2026-05-26 • via Nuitee
A
Anna • solo_traveller • hu
1
2026-05-25 • via Nuitee