The Pines Hotel

Hotels
8.7 (3458 reviews)
34-36 Burlington Road , Swanage , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Good food
Cons:
Issues with hot water
No hot water during stay
Limited amenities

Categories

Cleanliness
8.48
There were issues with hot water, impacting overall cleanliness perception.
Service
8.95
Staff were friendly and efficient, overall service met expectations.
Location
9.19
Loved the location with beautiful sea views.
Room Quality
8.54
Rooms were spacious and well-appointed, but some rooms were reportedly small.
Amenities
8.27
Lacked a pool or fitness center, but other amenities were satisfactory.
Value for Money
8.63
Prices are on the high side, but quality of food is very good.
Food and Beverage
8.68
Breakfast was good; however, some items were missing.
Overall Experience
8.85
Overall, a lovely stay with minor issues that did not overshadow the positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:53

Property Description

Breathtaking Sea Views: The Pines Hotel offers stunning sea views from its cliff-top location overlooking Swanage Bay. Private steps lead down to the beach, providing guests with easy access to the shore.

Comfortable Rooms with a View: Each light and traditionally furnished room features a flat-screen TV, free tea and coffee, and a private bathroom. Some rooms even have balconies with sea views, creating a serene and picturesque setting for guests to enjoy.

Scenic Dining Experience: The hotel's restaurant not only offers delicious meals made with fresh, local ingredients but also provides panoramic views of the Isle of Wight and Swanage Bay. Guests can indulge in a culinary experience while taking in the beauty of the surroundings.

Experience seaside luxury at The Pines Hotel. Book now to enjoy a memorable stay with breathtaking views and convenient access to the Jurassic Coast.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accept American Express.

Please note that cots are available on request only. Please notify the hotel in advance to arrange this.

Please note that all rooms are accessible by elevator apart from the ground floor rooms that have 3 step leading down to them.

Dogs are allowed to stay at this property with prior agreement, restrictions and charges apply.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.7
Based on 3458 reviews
Cleanliness: 8.48
Service: 8.95
Location: 9.19
Room Quality: 8.54
Amenities: 8.27
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.85
S
Susan • couple • gb
10
Pros:

Liked it so much we booked to stay again.

Cons:

Second stay the room looked over the car park which occasionally was noisy with hotel deliveries.

2026-05-16 • via Nuitee
H
Hugh • couple • gb
8
Pros:

Stunning view.
Good location
Pleasant staff.
Good food

2026-05-16 • via Nuitee
J
John • couple • gb
8
Relaxing and very enjoyable.
Pros:

Well maintained and spotlessly clean.
Beautiful location and views.

2026-05-15 • via Nuitee
R
Richard • solo_traveller • gb
8
Pros:

Superb views of the sea

2026-05-15 • via Nuitee
R
Rich • solo_traveller • gb
10
Pros:

The room was clean, spacious, and quiet. The staff are friendly, and the breakfasts are superb.

Cons:

It's expensive, and therefore a rare treat. If there was a discount for single travellers, I would stay more often. The hotel is a long walk from the station. My room on this occasion was also at the far end of a long corridor which, as an early riser, and an outdoor smoker, was a little embarrassing.

2026-05-14 • via Nuitee
E
ELAINE • couple • gb
8
2026-05-14 • via Nuitee
I
Ian • couple • gb
8
overall good.
Pros:

Breakfast was great and plenty to choose from

Cons:

Evening meal was expensive. meat rather chewy, fish had too much additional dressing making it difficult to eat and rather messy.

2026-05-14 • via Nuitee
C
Cor • couple • nl
8
Goed personeel!
Pros:

Ligging

2026-05-13 • via Nuitee
W
W • solo_traveller • gb
9
Pros:

Efficient pite friendly staff

Cons:

Bar prices!!!

2026-05-13 • via Nuitee
T
Thomas • couple • de
10
2026-05-13 • via Nuitee
S
Sandra • couple • gb
8
Lovely quiet location with easy access to the beach.
Pros:

We had a room with a sea view and balcony, which was lovely. Comfortable bed and nice bathroom.

Cons:

The room was quite small, and the dark wallpaper made it appear smaller. Although the Hotel was nice, it was expensive.

2026-05-13 • via Nuitee
D
Daryl • solo_traveller • gb
9
2026-05-12 • via Nuitee
J
James • solo_traveller • gb
5
Looked pleasant for a 1990s remake in 2020s Howard’s Way revival
Pros:

The manager refunded me

Cons:

They charge £20 for a small fury in a carrier. Credit due, they saw the irony in hospitality, thankfully.

2026-05-11 • via Nuitee
A
alison • solo_traveller • gb
9
I enjoyed my stay and would book there again.
Pros:

It was clean and good location for getting into town. Food was very good and the staff friendly and attentive.

Cons:

Some rooms had trouble with water pressure but mine was ok.

2026-05-11 • via Nuitee
J
Jill • couple • gb
8
Great location
Pros:

Location is great with easy access to the beach.
Staff helpful and friendly

Cons:

Decor tired in places
Shower took a full 5 minutes to run before the hot water started to come out. This is such a waste of water.

2026-05-11 • via Nuitee
A
Alan • family_with_children • gb
8
Comfortable modern hotel with views over the Channel.
Pros:

Lovely views from the restaurant and bedroom. Very clean and modern. Evening restaurant food was good quality.

Cons:

Paid for bed & breakfast, but breakfast service doesn't commence until 8am, so this was a waste of money. If you like to make an early start or on a business trip, then this hotel is probably not for you.

2026-05-10 • via Nuitee
R
Ruth • family_with_children • gb
10
2026-05-09 • via Nuitee
W
Wijesekara Sumudu Nirosha • couple • gb
10
Calm beautiful stay with lovely staff
Pros:

The rooms are clean and tidy
Views are good
Outside private access to sea is great
Food area has a good view
Friendly staff
Calm and relax environment
This is our third time
Will visit again

Cons:

Nothing special

But if check in and out time is bit different
It will be great if we can check in 14:00 and check out 11:00. But here it’s 13:00 and 10:30

2026-05-09 • via Nuitee
B
Ben • couple • gb
9
2026-05-08 • via Nuitee
H
Howard • couple • gb
10
Comfortable , enjoyable, relaxing.
Pros:

Location superb. Stunning views. Appeared to be recently refurbished bedroom, very tasteful. Sun lounge beautiful and comfortable.

Cons:

Nothing. Loved it all.

2026-05-08 • via Nuitee