The Pines Hotel

Hotels
8.7 (3695 reviews)
34-36 Burlington Road , Swanage , GB

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable accommodations
Good food
Cons:
Issues with hot water
No hot water during stay
Limited amenities

Categories

Cleanliness
8.48
There were issues with hot water, impacting overall cleanliness perception.
Service
8.95
Staff were friendly and efficient, overall service met expectations.
Location
9.19
Loved the location with beautiful sea views.
Room Quality
8.54
Rooms were spacious and well-appointed, but some rooms were reportedly small.
Amenities
8.27
Lacked a pool or fitness center, but other amenities were satisfactory.
Value for Money
8.63
Prices are on the high side, but quality of food is very good.
Food and Beverage
8.68
Breakfast was good; however, some items were missing.
Overall Experience
8.85
Overall, a lovely stay with minor issues that did not overshadow the positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 10:53

Property Description

Breathtaking Sea Views: The Pines Hotel offers stunning sea views from its cliff-top location overlooking Swanage Bay. Private steps lead down to the beach, providing guests with easy access to the shore.

Comfortable Rooms with a View: Each light and traditionally furnished room features a flat-screen TV, free tea and coffee, and a private bathroom. Some rooms even have balconies with sea views, creating a serene and picturesque setting for guests to enjoy.

Scenic Dining Experience: The hotel's restaurant not only offers delicious meals made with fresh, local ingredients but also provides panoramic views of the Isle of Wight and Swanage Bay. Guests can indulge in a culinary experience while taking in the beauty of the surroundings.

Experience seaside luxury at The Pines Hotel. Book now to enjoy a memorable stay with breathtaking views and convenient access to the Jurassic Coast.

Important information:

Please note that all Special Requests are subject to availability and additional charges may apply.

This property does not accept American Express.

Please note that cots are available on request only. Please notify the hotel in advance to arrange this.

Please note that all rooms are accessible by elevator apart from the ground floor rooms that have 3 step leading down to them.

Dogs are allowed to stay at this property with prior agreement, restrictions and charges apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: SOU

Location

Guest Reviews

8.7
Based on 3695 reviews
Cleanliness: 8.48
Service: 8.95
Location: 9.19
Room Quality: 8.54
Amenities: 8.27
Value for Money: 8.63
Food and Beverage: 8.68
Overall Experience: 8.85
J
John • couple • gb
10
Pros:

everything

2026-09-18 • via Nuitee
D
Darren • solo_traveller • gb
10
Pros:

We have visited this hotel 4 times now, yes its a tad pricey, but we have found it great every time, great rooms great veiw (sea facing balconies) great staff great food, good bar, its comfortable, not to noisy. You can walk down to the beach and stroll along past to Coffee hut or alittle further to the Cafe and on into Swanage. For us it just right, we get well fed well rested and well walked.

Cons:

Didn't really find anything we didn't like

2026-09-18 • via Nuitee
T
Tracy • couple • gb
8
Very good but but could be improved by more bar and lounge staff
Pros:

Very clean and tidy. Very attentive staff

Cons:

Good location and facilities

2026-09-18 • via Nuitee
M
Mike • couple • gb
9
2026-09-17 • via Nuitee
R
Rob • couple • gb
8
Lovely friendly hotel in great location with wonderful sea views
Pros:

Breakfast was excellent. Lovely sea views from our window. Very helpful staff. Good to have EV charging.
Trendy 70's vibe - now very fashionable! and has been well maintained.

Cons:

Vegetarian options for main meals not always ideal.
An additional EV charger would have been useful during peak periods, and also better control of non-EVs parking in the charging space.

2026-09-17 • via Nuitee
M
Michelle • couple • gb
10
2026-09-17 • via Nuitee
P
philip • solo_traveller • gb
9
2026-09-17 • via Nuitee
A
Alex • couple • gb
8
2026-09-16 • via Nuitee
A
Andre • solo_traveller • nl
7
Fijn hotel door ligging en was schoon.
Pros:

Het fijnste was wel de ligging van dit hotel.
Tevens heel netjes en schoon. Had idee dat ik in een nieuw aangebouwd deel zat. En daarom alles zo nieuw er uit zag.

Cons:

Ik had een één persoons kamer. En alles was wel krap.

2026-09-15 • via Nuitee
A
Anne • couple • gb
8
Fantastic apart from the width of the bathroom
Pros:

The view of Swanage bay is amazing, we have been using the Pines for over 30 years just for a few nights at a time!
Breakfast is excellent now it is by buffet and I asked for a sea view on the ground floor which we got. Lovely to from room straight out into the garden.

Cons:

The bathroom in room 8 is so narrow that my husband could not even stand face on to the toilet. We are not huge people as well. The shower space was good but I think people should be warned in advance if allocated this room.

2026-09-15 • via Nuitee
B
Beverly • couple • gb
10
Lovely stay, as always.
Pros:

Wonderful views, spacious bar and lounge, food was very good. Staff very helpful.

Cons:

Nothing to say.

2026-09-15 • via Nuitee
L
Lisa • couple • gb
7
Enjoyable
Pros:

Lovely sea view, clean room and great location.

Cons:

I don't agree with having supplements at breakfast. This is not a cheap hotel and breakfast options should be wider without asking for supplements for different dishes. Some of the breakfast staff were not particularly friendly.

2026-09-15 • via Nuitee
V
Vince • solo_traveller • gb
8
Pros:

Fantastic position with great views

2026-09-15 • via Nuitee
B
Barbara • solo_traveller • gb
9
Pros:

Very friendly welcome and service, quality feel to everything, especially the plumbing, lovely-smelling toiletries, comfortable bed, glorious view

Cons:

Tiny, shallow wash basin in room, barely deep enough to wash face...

Having cooked breakfast on the breakfast buffet meant that the bacon was no longer crisp but had sadly become cardboardy, and I’d have liked more fresh fruit options rather than lots of tinned , but this is being picky.... Plenty of choice , and a delicious croissant!

2026-09-14 • via Nuitee
L
Liam • couple • gb
3
Great location but insanely over priced and if you are under the age of 80, don’t stay here, you can get better for your
Pros:

Great location and views from the garden, situated just outside of the main centre of Swanage

Cons:

Reminded me of a care home, was obviously decorated and laid out to appeal to elderly people only, which as far as we could tell, were 99% of the people staying at the hotel. Wallpaper was peeling, decor was horrid, was very depressing.

2026-09-13 • via Nuitee
M
Michelle • solo_traveller • gb
10
2026-09-13 • via Nuitee
L
Lesley • couple • gb
9
Very welcoming hotel where the staff were very friendly and accommodating. Good breakfast with good facilities in bedroo
Pros:

All staff were friendly and very welcoming. The hotel was clean & tidy. Facilities in bedrooms were very good (except TV)
Sea view. Quiet.

Cons:

Internet TV poor - signal kept dropping interrupting programme viewing.

2026-09-13 • via Nuitee
P
Pamela • couple • gb
7
Wonderful views. Most of the Staff were helpful and friendly. Very clean but rather bland.
Pros:

The sea view of Swanage and the cleanliness were excellent.

Cons:

Two of the staff were terse.
The rest of the staff were great.
The Duck dish needed a cutting sauce rather than a gravy with nuts.
The breakfast toast wasn’t properly toasted, merely singed bread.
Otherwise the food was good.

2026-09-11 • via Nuitee
C
Carl • couple • be
8
Nice stop over to Cornwall
Pros:

Location, roomy room, free parking, classy restaurant

Cons:

Neighbourhood in quite poor state

2026-09-11 • via Nuitee
G
Godfrey • couple • gb
7
A short but enjoyable stay with plenty of opportunities for long walks
Pros:

Very comfortable with superb views of the sea

Cons:

Nothing

2026-09-11 • via Nuitee