Frenz Hotel Kuala Lumpur

Hotels
7.8 (893 reviews)
135, Jalan Tuanku Abdul Rahman , Kuala Lumpur , MY
+60 3-2693 7878

listing image 1
Show all photos
Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Food options

Categories

Cleanliness
6.95
Many reviews cite issues with cleanliness and bathroom conditions.
Service
7.95
While some negative mentions about staff attitude, overall service remains acceptable.
Location
8.95
Multiple reviews highlight the hotel's convenient location near shops and transport.
Room Quality
7.45
Rooms are described as comfortable but with issues like dim lighting.
Amenities
7.45
Limited food options and lack of standard amenities raised concerns.
Value for Money
8.95
Guests generally consider it good value for the location and services.
Food and Beverage
6.45
No breakfast provided, and beverage options received mixed reviews.
Overall Experience
8.25
Overall sentiment is mixed, with good location and value but cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:06

Property Description

Frenz Hotel boasts a prime location in the Golden Triangle, a stone's throw away from the CBD. Dining Delights, with a myriad of options around the hotel, and Central Convenience, being near iconic landmarks and shopping spots. Comfort & Care defines our cozy rooms with essential amenities. Book now for a memorable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.8
Based on 893 reviews
Cleanliness: 6.95
Service: 7.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.95
Food and Beverage: 6.45
Overall Experience: 8.25
A
Abd karim • couple • my
9
2026-09-16 • via Nuitee
A
Akif • solo_traveller • my
10
2026-09-14 • via Nuitee
M
Mohd Ismail • extended_group • bn
8
2026-09-08 • via Nuitee
R
Ruslina • solo_traveller • my
10
2026-09-05 • via Nuitee
N
Nuri • solo_traveller • et
10
2026-09-04 • via Nuitee
N
NURUL MAZNI AMIRA • solo_traveller • my
6
2026-09-03 • via Nuitee
A
Asmah • solo_traveller • my
8
Pros:

Good

Cons:

Noisy.. But it ok

2026-09-01 • via Nuitee
H
Halim • family_with_children • my
10
2026-08-29 • via Nuitee
A
Arul Jesu • family_with_children • my
6
Nothing like
Pros:

Nothing

Cons:

Nothing

2026-08-27 • via Nuitee
R
Rania • solo_traveller • sa
10
Near to all requirements also clean nice staff
Pros:

Good

Cons:

Location

2026-08-24 • via Nuitee
J
jeffabdhamid • solo_traveller • my
8
Pros:

Semua ok

Cons:

Pintu tandas je kna repair sikit sebab nampak berlubang .. tapi yang lain semua ok .

2026-08-23 • via Nuitee
K
Kavi • couple • my
9
Very good location
Pros:

Very friendly staff, allow me to have early check-in.

2026-08-21 • via Nuitee
M
Muhammad Harith bin • couple • my
5
Location is convenient and if you need to save money, this is the place to stay.
Pros:

Location was in the city center and convenient.

Cons:

The room I stayed in was an adjoining room and I could somehow hear the people in the next room clearly because the connecting door obviously had space between the door and the room floor. had to wear earphones to sleep. shower pressure also was not that strong but expected for the price.

2026-08-18 • via Nuitee
F
Fardjana • solo_traveller • fr
1
Cons:

Sale, clim qui ne fonctionne pas, fourmis, fenêtres cassées

2026-08-15 • via Nuitee
M
MOHAMED • solo_traveller • sg
7
Pros:

Location

Cons:

Need to improve the facilities, services

2026-08-10 • via Nuitee
H
Hambali • couple • my
1
2026-08-08 • via Nuitee
H
Hasani • extended_group • my
8
2026-08-04 • via Nuitee
S
Serina • solo_traveller • my
9
Welcoming
Pros:

Its convenient to the venue of my programme and the staff were very polite and friendly..makes the earth more welcoming ..

Cons:

Its not really ‘not like’..just an opinions for the hotel to improve ya…just the facilities..maybe the lighting and some other things can be enhance?

2026-07-19 • via Nuitee
C
Carla Valentina • couple • ch
4
Nicht empfehlenswert.
Pros:

Es hatte einen Kühlschrank.

Cons:

Es war sehr dreckig. Die Bettdecke sowie die Kissen hatten flecken. Zudem hatten die Handtücher auch flecken. Die Dusche war nicht sauber und hinter dem Wc hat es angefangen zu schimmeln. Das Lavabo hatte ein Leck und tropfte auf den Boden. Wir waren froh, dass wir nur eine Nacht geblieben sind.

2026-07-18 • via Nuitee
R
Raja Supian • couple • my
5
Cons:

Every Saturday and Sunday no wifi

2026-07-13 • via Nuitee