Frenz Hotel Kuala Lumpur

Hotels
7.8 (893 reviews)
135, Jalan Tuanku Abdul Rahman , Kuala Lumpur , MY
+60 3-2693 7878

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Value for Money
Cons:
Cleanliness
Food options

Categories

Cleanliness
6.95
Many reviews cite issues with cleanliness and bathroom conditions.
Service
7.95
While some negative mentions about staff attitude, overall service remains acceptable.
Location
8.95
Multiple reviews highlight the hotel's convenient location near shops and transport.
Room Quality
7.45
Rooms are described as comfortable but with issues like dim lighting.
Amenities
7.45
Limited food options and lack of standard amenities raised concerns.
Value for Money
8.95
Guests generally consider it good value for the location and services.
Food and Beverage
6.45
No breakfast provided, and beverage options received mixed reviews.
Overall Experience
8.25
Overall sentiment is mixed, with good location and value but cleanliness concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:06

Property Description

Frenz Hotel boasts a prime location in the Golden Triangle, a stone's throw away from the CBD. Dining Delights, with a myriad of options around the hotel, and Central Convenience, being near iconic landmarks and shopping spots. Comfort & Care defines our cozy rooms with essential amenities. Book now for a memorable stay!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.8
Based on 893 reviews
Cleanliness: 6.95
Service: 7.95
Location: 8.95
Room Quality: 7.45
Amenities: 7.45
Value for Money: 8.95
Food and Beverage: 6.45
Overall Experience: 8.25
M
Md. Atiqur • couple • bd
6
2026-10-15 • via Nuitee
G
Geissler • solo_traveller • de
8
2026-10-12 • via Nuitee
J
Junainah • solo_traveller • my
10
Pros:

Location too close to Pasar Malam Jln TAR, SOGO & Dataran Merdeka

Cons:

No Carpark but easy acess by Grab car

2026-10-11 • via Nuitee
N
najihah • extended_group • my
10
2026-10-11 • via Nuitee
E
Ezza • solo_traveller • my
7
2026-10-10 • via Nuitee
M
Mohd Fairuz • solo_traveller • my
8
2026-10-10 • via Nuitee
J
John Lee • solo_traveller • my
7
Pros:

So good servis

Cons:

So far good

2026-10-09 • via Nuitee
F
Faizah • couple • my
9
2026-10-08 • via Nuitee
M
Mohd Hassani • couple • my
7
Pros:

Near the main attraction

Cons:

Toilet not clean enough

2026-10-07 • via Nuitee
A
Akmal Bin Ahmad • solo_traveller • my
8
Pros:

Nearby to many interesting place

Cons:

Nope

2026-10-07 • via Nuitee
F
Faatihah • solo_traveller • my
8
2026-10-07 • via Nuitee
S
Shaari • couple • my
8
2026-10-07 • via Nuitee
A
Abd karim • couple • my
9
2026-09-16 • via Nuitee
A
Akif • solo_traveller • my
10
2026-09-14 • via Nuitee
M
Mohd Ismail • extended_group • bn
8
2026-09-08 • via Nuitee
R
Ruslina • solo_traveller • my
10
2026-09-05 • via Nuitee
N
Nuri • solo_traveller • et
10
2026-09-04 • via Nuitee
N
NURUL MAZNI AMIRA • solo_traveller • my
6
2026-09-03 • via Nuitee
A
Asmah • solo_traveller • my
8
Pros:

Good

Cons:

Noisy.. But it ok

2026-09-01 • via Nuitee
H
Halim • family_with_children • my
10
2026-08-29 • via Nuitee