Hotel Portofino

Hotels
8 (1621 reviews)
Corso Matteotti 53 int. 1/2 , Rapallo , it

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good location
Variety in breakfast options
Cons:
Older facilities
Cleanliness concerns
Limited sound insulation

Categories

Cleanliness
7.46
There are mentions of older facilities and noise issues from the hotel's age.
Service
8.93
Consistently noted as super friendly and helpful staff.
Location
8.47
Many reviews highlight good location near the beach and amenities.
Room Quality
7.42
Indications of rooms needing renovation and some discomfort due to size.
Amenities
7.95
Standard amenities offered, though some limitations reported.
Value for Money
7.91
Generally considered reasonable given the location and service.
Food and Beverage
7.96
Good breakfast options mentioned, though some variety issues noted.
Overall Experience
7.93
Many positive elements outweigh the negatives, leading to a satisfactory experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 19:18

Property Description

Luxurious 19th-Century Elegance

Elegant Rooms with Modern Comforts
Indulge in the charm of parquet floors and refined furnishings in each room. Enjoy the convenience of a desk, TV, and a private bathroom for your comfort.

Delicious Room-Service Breakfast
Wake up to a delightful breakfast spread in your room, including cereal, hot drinks, cakes, and savory options like ham and cheese. Start your day on a delicious note without leaving the comfort of your room.

Convenient Location near Attractions
Located just 50 meters from the sea and a short walk from Rapallo Station, Hotel Portofino offers easy access to both the coast and transportation. Explore the beauty of Rapallo and beyond with Genoa only a 30-minute drive away.

Experience luxury and convenience at Hotel Portofino - book your stay now!

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: GOA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People no matter the age stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8
Based on 1621 reviews
Cleanliness: 7.46
Service: 8.93
Location: 8.47
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
E
Elias • couple • br
5
Pros:

Somente a localização

Cons:

Hotel antigo, móveis antigos, cama desconfortável.

2026-05-29 • via Nuitee
R
Renata • family_with_children • ar
10
Nos sentimos bien atendidas en todo momento
Pros:

La atención del.personal, especialmente de Giuliana que estuvo siempre para dar respuesta a nuestras necesidades

2026-05-28 • via Nuitee
M
Marian • couple • it
10
2026-05-26 • via Nuitee
N
Nadia • solo_traveller • us
7
Great budget friendly option in a central location
Pros:

The staff were very kind and hospitable. They were happy to accommodate us and allowed baggage storage at the hotel. It was a very central location

Cons:

The bedding wasn’t very comfortable, it would be better with a thicker blanket. The shower pressure was also very low.

2026-05-25 • via Nuitee
A
arnež • solo_traveller • si
10
2026-05-25 • via Nuitee
J
jean • couple • fr
8
Pros:

accueil chaleureux ; propreté ; situation ;

2026-05-25 • via Nuitee
N
Nadine • couple • fr
8
Pros:

Accueil chaleureux de Daniella qui nous a donné des conseils précieux pour la suite de notre périple. Petit déjeuner bien.

2026-05-25 • via Nuitee
V
vdb1965 • couple • it
9
Ottimo soggiorno, personale favoloso.
Pros:

Il personale gentile, accomodante e simpatici.
La stanza di buone dimensioni.
La pulizia eccellente.
Colazione da record sia dolce che salata ! Di tutto e di più !!! TOP !!!
Il bagno pratico.
La posizione è eccezionale, vicino alla spiaggia ed a tutti i servizi, inclusa la stazione.

Cons:

E' un pò datato e necessiterebbe di qualche ammodernamento, ma è un palazzo "d'epoca" e di più non si può pretendere, ma ha comunque un suo certo fascino.
L'isolamento acustico (interno) potrebbe essere migliore.

2026-05-23 • via Nuitee
K
Kristina • solo_traveller • lt
10
Pros:

Adriana was very pleasant to us. Nice room. Soft breakfast.

Cons:

There were no complaints.

2026-05-23 • via Nuitee
A
Andreas • solo_traveller • ch
7
Tolle Lage - sehr zuvorkommende Mitarbeiter
Pros:

Super Lage, sehr freundliches und hilfsbereites Personal, schönes Frühstück.

2026-05-22 • via Nuitee
N
Narelle • family_with_children • au
10
Can't wait to go back
Pros:

The location was fantastic, the breakfast was fantastic and the staff were phenomenal.

2026-05-21 • via Nuitee
M
Manon • couple • fr
8
Séjour agréable avec là possibilité de tout faire à pied depuis l’hôtel
Pros:

Accueil tres chaleureux, personnel incroyable, charme de l’ancien et du moderne.
Très bon petit déjeuner.

Cons:

Nuisances sonores

2026-05-21 • via Nuitee
Y
YUSRA NOOR ALDEEN ADAN ALI • extended_group • tr
9
2026-05-21 • via Nuitee
A
Artan • couple • ch
10
2026-05-20 • via Nuitee
G
Gardon • solo_traveller • fr
4
Pros:

L emplacement et l acceuil
L originalite du lieux façon appartement

Cons:

La literie tres inconfortable
Le bruit des toilettes
La deco en general
Les peintures sales dans la chambre

2026-05-19 • via Nuitee
G
gervais • solo_traveller • fr
10
2026-05-19 • via Nuitee
B
Bonci • couple • it
4
2026-05-19 • via Nuitee
R
Romina • couple • it
8
Molto piacevole
Pros:

Il personale che lo fa con passione 💖

Cons:

La vista dalla camera in una posizione silenziosa ma senza panorama

2026-05-19 • via Nuitee
J
Julie • solo_traveller • fr
10
Pros:

Le personnel était accueillant et au petit soin pour nous. Le lieu est idéal car proche de la mer et de la gare

Cons:

Équipements un peu anciens

2026-05-18 • via Nuitee
D
Dawid • couple • ch
9
2026-05-17 • via Nuitee