The Birch Hotel

Hotels
8.1 (1861 reviews)
Lewes Road , Haywards Heath , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good food
Cons:
Issues with cleanliness
Limited amenities

Categories

Cleanliness
7.56
Several mentions of dirty rooms and issues with cleanliness.
Service
9.03
Staff are frequently mentioned as friendly and helpful.
Location
8.07
Generally positive feedback about location; some comments about being out of the way.
Room Quality
8.02
Rooms were clean and comfortable, but some issues with specific room types.
Amenities
7.05
Limited amenities reported; some dissatisfaction with the hotel offerings.
Value for Money
8.01
Value considered acceptable despite some issues.
Food and Beverage
8.56
Food quality was mostly praised with some minor complaints.
Overall Experience
8.53
Overall satisfaction expressed with the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 02:50

Property Description

Modern En Suite Rooms
Experience comfort and convenience in our modern en suite rooms equipped with a 26-inch TV with Sky sports channels, tea/coffee making facilities, and free Wi-Fi.

Historic Charm
Immerse yourself in the rich history of The Birch Hotel, originally built around 1874. Enjoy the original features like oak panelling, an open fireplace, and stained-glass windows, adding character to your stay.

Convenient Location
Located near Brighton's city centre and Gatwick Airport, The Birch Hotel is the perfect base for exploring the area. With easy access to the train station and local attractions, your stay with us will be both enjoyable and hassle-free.

Book your stay at The Birch Hotel now to experience a blend of modern comfort and historic charm in West Sussex!

Important information:

Please note that there is no elevator.

A copy of ID and written authorization is required if the cardholder is not the guest.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.1
Based on 1861 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.07
Room Quality: 8.02
Amenities: 7.05
Value for Money: 8.01
Food and Beverage: 8.56
Overall Experience: 8.53
P
Paul • solo_traveller • gb
10
Just right
Pros:

Just right

2026-05-30 • via Nuitee
M
Mike • solo_traveller • gb
9
Pros:

The room, the food and the location.

Cons:

beer prices!

2026-05-30 • via Nuitee
M
Mudassar • solo_traveller • gb
10
5/5
Pros:

Excellent hotel, friendly staff and good facilities

Cons:

Nothing

2026-05-28 • via Nuitee
A
André • couple • be
8
Preis Leistung ok
Pros:

Gute Lage

Cons:

Von dem englischen Frühstück habe ich mir mehr erhofft.
Beim Buffet Vieles nicht zu haben oder erst bei Nachfragen später vorhanden, das heißt wenn man fast satt ist.

2026-05-27 • via Nuitee
V
Vanessa • couple • gb
8
comfortable hotel, good breakfast.
Pros:

friendly staff, efficient check in. small garden to enjoy drinks from bar. good breakfast ( buffet plus choice of cooked breakfast/ smoked salmon/ pancakes etc). next to petrol station which was handy to buy newspaper or snacks. on site bar and restaurant for bar type meals. nice indoor communal areas with wood panelling, fireplace etc. able to get uber to glyndebourne for approx £30

Cons:

only minor things eg quite a hilly walk ( or £8 taxi) from station. had to wait a few minutes for staff to come to bar.

2026-05-27 • via Nuitee
M
Mark • solo_traveller • gb
10
Lovely as always
Pros:

I say here often, and it's clean and comfortable. Plenty of parking.

Cons:

N/A

2026-05-27 • via Nuitee
D
donivy01 • couple • gb
9
Very good overall as always.
Pros:

The Hotel, The Staff, The Room and having a relaxing bar meal in the evening. The Hotel maintains a very good standard and is highly recommended.

Cons:

The bar staff could be a little more obliging. It was not busy but I was entertaing 6 people for a drink with little help from the bar. I was happy to acknowledge any assistance to bring the drinks to the lounge but this proved difficult.

2026-05-27 • via Nuitee
C
Cameron • solo_traveller • gb
7
Very good overall
Cons:

No reception on the TV

2026-05-26 • via Nuitee
M
Martina • solo_traveller • gb
4
Pros:

Good value for money

Cons:

Hot, outdated

2026-05-26 • via Nuitee
W
Walther • couple • nl
9
Cons:

Barrierefreies Zimmer mit Badewanne!! Geht gar nicht. Bodengleiche Dusche muss Standard sein

2026-05-26 • via Nuitee
P
Patricia • couple • gb
10
Great hotel.
Pros:

Lovely big room and bathroom with toiletries, tea and coffee, iron, ironing board, electric fan provided plus windows that can open properly.
Great breakfast.
Staff all friendly and helpful.

Cons:

N/A

2026-05-25 • via Nuitee
Y
Yehudi • extended_group • gb
9
2026-05-25 • via Nuitee
A
Adrian • extended_group • gb
10
2026-05-25 • via Nuitee
M
Michelle wilson • solo_traveller • gb
10
Pros:

Our recent stay was exceptional, and the staff demonstrated remarkable professionalism and amiability.

Cons:

Everything

2026-05-25 • via Nuitee
M
Mike • solo_traveller • gb
9
2026-05-24 • via Nuitee
S
Steve • solo_traveller • gb
7
2026-05-21 • via Nuitee
R
Rene • couple • nl
7
Pros:

Service top

Cons:

Ontbijt kan beter

2026-05-19 • via Nuitee
S
Shirleyannewilliams • solo_traveller • gb
10
Pros:

The room was very comfortable

Cons:

All good

2026-05-19 • via Nuitee
E
Emma • family_with_children • gb
9
2026-05-18 • via Nuitee
K
Karen • couple • gb
8
2026-05-17 • via Nuitee