Gaya Centre Hotel

Hotels
8.2 (1203 reviews)
Jalan Tun Fuad Stephens , Kota Kinabalu , MY
+60 88-245 567

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Cons:
Need for bathroom improvement
Old amenities

Categories

Cleanliness
7.59
Several reviews mentioned the need for improvement in washroom drainage and bathroom cleanliness.
Service
9.06
Many reviews praised the helpful and friendly staff.
Location
9.1
Multiple reviews highlighted the prime location near shopping malls and the sea-view.
Room Quality
7.55
Some complaints about old facilities and the condition of the bathrooms.
Amenities
7.08
Reviews indicated missing minor amenities and that some facilities were old.
Value for Money
8.04
Reviewers felt it offered reasonable value considering the location and service.
Food and Beverage
8.59
Breakfast received positive mentions but suggestions for more variety were noted.
Overall Experience
8.56
General satisfaction noted, with comments on enjoying the stay despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:46

Property Description

Convenient Location
Located in the heart of Kota Kinabalu commercial district, Gaya Centre Hotel offers easy access to dining, shopping, and entertainment options.

Comfortable Rooms
Relax in air-conditioned rooms with city or sea views, equipped with amenities such as cable TV, minibar, and free WiFi.

Friendly Service
Our multilingual staff are ready to assist you with local tips and tour arrangements, ensuring a pleasant stay for all guests.

To experience the convenience and comfort of Gaya Centre Hotel, book your stay now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKI

Location

Guest Reviews

8.2
Based on 1203 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.55
Amenities: 7.08
Value for Money: 8.04
Food and Beverage: 8.59
Overall Experience: 8.56
N
Nur • couple • my
10
2026-10-29 • via Nuitee
H
HASANUDDIN • family_with_children • my
8
Pros:

Easy to shopping and restaurant every were.

Cons:

Breakfast menu need to improve.

2026-10-26 • via Nuitee
C
Caley Jousie • couple • my
7
I like the staff, they helpful but maybe the building is old so the maintenance not good.
Pros:

The location is in the centre of the city

Cons:

The toilet os not clean and there is little stinky at the toilet and the room.

2026-10-26 • via Nuitee
M
Mulinanah • couple • gb
7
2026-10-24 • via Nuitee
A
Asgat • family_with_children • my
9
2026-10-24 • via Nuitee
R
Raymond • solo_traveller • my
8
Recommended for short duration stays
Pros:

Smack in the middle of town area

Cons:

Noise from vehicles especially motorbikes at night till midnight 😅

2026-10-22 • via Nuitee
C
Charlotte • extended_group • gb
8
2026-10-22 • via Nuitee
J
Jie • extended_group • ca
10
2026-10-13 • via Nuitee
M
MOHD RUSHADI • solo_traveller • my
10
2026-10-12 • via Nuitee
H
Hasniah • couple • my
10
2026-10-11 • via Nuitee
H
hui • solo_traveller • cn
8
2026-10-09 • via Nuitee
시그마2325 • solo_traveller • kr
7
Pros:

제설톤포인트가 가깝게있고 수리아사바몰이 있어서 좋아요

Cons:

건물이 조금 노후화되었고 방음이 잘 안됨

2026-09-18 • via Nuitee
M
Marcel • solo_traveller • my
10
Pros:

Location

Cons:

Less parking

2026-09-17 • via Nuitee
J
Justin • family_with_children • my
6
Pros:

strategy location

Cons:

no parking

2026-09-17 • via Nuitee
T
Tupetoa • solo_traveller • nz
6
Great location, good staff, but some challenges
Pros:

- Great location
- Staff helpful & friendly
- Room pretty clean
- Staff communicated promptly for my alte checkin

Cons:

- Breakfast 5/10. Staff there were friendly. But food often wasn't hot, not that tasty & disappointing
- Very small fitness centre. Has decent basics but could be better

2026-09-16 • via Nuitee
R
Ruzie leong chew yet • couple • my
9
2026-09-16 • via Nuitee
M
Muhammad • solo_traveller • bn
8
2026-09-14 • via Nuitee
A
AZDRY • solo_traveller • my
10
Pros:

Salah 1 hotel yang sentiasa jadi pilihan bila ke kota Kinabalu

2026-09-13 • via Nuitee
H
Hasanuddin • solo_traveller • my
8
Pros:

👍👍👍👍👍

2026-09-10 • via Nuitee
A
Affieqa • couple • my
6
Pros:

Dekat dengan shopping mall, view cantik

Cons:

parking khas untuk guest takde, susah bagi kami yang takde card parking awam

2026-09-08 • via Nuitee