Hotel Palm Royal Resort Kokusai Street

Hotels
8.8 (2054 reviews)
Makishi 3-9-10 , Naha , jp

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size issues
Noise from the street

Categories

Cleanliness
8.69
Cleanliness was noted as 'well maintained' and staff kept the premises tidy.
Service
9.16
Staff were described as 'very kind' and 'helpful' across multiple reviews.
Location
9.7
Location is repeatedly praised as 'fantastic' and 'convenient', with many attractions nearby.
Room Quality
8.15
Some reviews mentioned rooms as 'too small' and noise from the street was a concern.
Amenities
8.68
Guests appreciated the amenities like breakfast options and onsen facilities.
Value for Money
8.64
Value is generally seen as appropriate for the offerings, with some minor concerns on pricing.
Food and Beverage
8.69
Breakfast options were highlighted positively, contributing to a good dining experience.
Overall Experience
8.66
General sentiment was very positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:39

Property Description

Central Location on Kokusai Street
Hotel Palm Royal Naha is perfectly situated on the bustling Kokusai Street, offering guests easy access to shopping, dining, and cultural experiences right at their doorstep.

Relaxing Spa and Public Bath
Unwind and rejuvenate at the ground floor spa with soothing massages, or take a dip in the tranquil public bath for the ultimate relaxation experience during your stay.

Convenient Amenities and Dining
Enjoy the convenience of coin-operated laundry machines and indulge in delicious buffet dishes made with fresh local ingredients at the on-site restaurant, ensuring a comfortable and satisfying stay.

Experience the best of Naha at Hotel Palm Royal Naha - book your stay now for a memorable and relaxing getaway.

Important information:

Please note breakfast is available at an additional charge. Please request the front desk if you wish to have breakfast.

Breakfast is available at an additional cost for children staying in an existing bed.

Guests staying in an extra bed who want to eat breakfast and/or dinner must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Outdoor pool is open during summer from 10:00-20:00. Night outdoor pool begins from 20:00-22:00. The poolside bar will be open 17:00-23:00 and closed on Wednesdays. Guests 20 years and younger will have access until 20:00.

Facilities including the public bath may be closed without notice depending on the situation. Please check the hotel website for the latest information.

Please note that the hotel will undergo legal inspection and will be shutting down the power during the following period.
Date and time: Tuesday, January 9, 2024, between 12:00pm to 2:00pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs JPY 1500 per day.

Location

Guest Reviews

8.8
Based on 2054 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
K
Keith • couple • au
8
2026-05-23 • via Nuitee
I
Iwona • solo_traveller • pl
10
Pros:

Świetna lokalizacja i atmosfera, basen przy barze zewnętrznym, potem spa bath. Byłyśmy tu 1 dzień, potem zostawiłyśmy duże walizki i autem pojechałyśmy na 2 dni na północ. Trzecia okinawska noc była również w tym hotelu, a nasze walizki już czekały w pokoju :) Są wszelkie udogodnienia: kosmetyki, piżamka, toaleta z podgrzewaną deską. Wokół mnóstwo skkepów czynnych do 21 oraz restauracji

2026-05-22 • via Nuitee
C
Cheng wei • couple • tw
7
2026-05-22 • via Nuitee
S
SHIHKUEI • couple • tw
9
Pros:

浴室里多了一個小凳子，讓洗澡時更有安全感。
對住房客人特別關心。

2026-05-21 • via Nuitee
R
Romain • couple • fr
10
Very good hotel for staying in Naha!
Pros:

Excellent hotel, very good breakfast, perfect location!

2026-05-21 • via Nuitee
O
OSAMU • solo_traveller • jp
1
2026-05-21 • via Nuitee
M
Michelle • family_with_children • au
8
Great location
Pros:

Location was good. Close to everything. Staff were helpful and friendly.

2026-05-18 • via Nuitee
D
DariaKane • solo_traveller • ru
10
Pros:

Идеальное расположение, очень вкусные завтраки, приветливый и очаровательный персонал!
Очень всем рекомендую.

2026-05-15 • via Nuitee
M
Malgorzata • family_with_children • gb
10
Lovely hotel
Pros:

Fantastic hotel in a great location, close to everything yet still peaceful. The staff were incredibly friendly and helpful throughout our stay. The Japanese breakfast was excellent with plenty of delicious options, and the swimming pool was a lovely bonus after a busy day exploring.

Cons:

The only downside was the pillows, which were a bit too hard to sleep on. Other than that, everything was perfect. Highly recommend!

2026-05-12 • via Nuitee
大畑 • extended_group • jp
10
Pros:

アクセスも良く綺麗でした

2026-05-12 • via Nuitee
大塚 • solo_traveller • jp
10
2026-05-12 • via Nuitee
T
The Real Aggy • solo_traveller • gb
9
Pros:

Beds were very comfortable, bathroom was clean, rooms were spacious and had a good view of Kokusai Dori

Cons:

The wall had some spilled juice or some type of dried dark liquid on the wall by the bed.

2026-05-10 • via Nuitee
M
Marco • solo_traveller • de
8
Super Lage mitten im Zentrum
Pros:

Die Lage ist top! Direkt an der Kokusai Dori und in unmittelbarer Nähe des Makishi Public Market ist einfach perfekt für Shopping und Unterhaltung.

Cons:

Der Pool vor dem Hotel ist recht klein und direkt von der Straße einsehbar. Daher kann man den eher als Brunnen bezeichnen als richtigen Pool. Aber sonst ist eigentlich alles zufriedenstellend.

2026-05-07 • via Nuitee
P
Paulina • couple • uy
7
2026-05-06 • via Nuitee
S
sharon • solo_traveller • gb
7
Reasonable hotel central to shopping street in Naha.
Pros:

Central location for shopping street and numerous places to eat in Naha.

Cons:

Noisy outside late at night.

2026-05-06 • via Nuitee
P
Pinyun • family_with_children • tw
10
牧志站走路5分鐘、國際通旁、標準雙人床升級成2床、空間乾淨舒適、2咖28寸行李箱可同時打開、有送小孩玩具吊飾、有附小孩備品（拖鞋、牙刷、擦澡巾）、浴室有板凳可坐著幫小孩洗澡、水壓水溫穩定、有公共飲水機（泡奶+裝水方便）、有泳池、泳池畔有酒吧
Pros:

牧志站走路5分鐘、國際通旁、標準雙人床升級成2床、空間乾淨舒適、2咖28寸行李箱可同時打開、有送小孩玩具吊飾、有附小孩備品（拖鞋、牙刷、擦澡巾）、浴室有板凳可坐著幫小孩洗澡、水壓水溫穩定、有公共飲水機（泡奶+裝水方便）、有泳池、泳池畔有酒吧

Cons:

無

2026-05-05 • via Nuitee
R
Regina • family_with_children • de
8
Schönes Hotel für einen Stadtetrip, sehr zu empfehlen.
Pros:

Die Lage des Hotels ist ausgezeichnet. Nur etwa 4 bis 5 Gehminuten von der Monorail-Station mit jeder Menge Einkaufsmöglichkeiten direkt vor der Tür. Wir wohnten im 8. bzw. 9. Stock, von wo aus man einen guten Blick auf die Stadt hat.
Das Personal war super nett und zuvorkommend und obwohl wir aufgrund einer defekten Klimaanlage das Zimmer wechseln mussten, wurde uns der "Umzug" so angenehm wie möglich gemacht.
Der Pool ist zwar klein, reicht aber aus für eine kleine Erfrischung. Saubere Handtücher wurden von der Rezeption zur Verfügung gestellt.
Die Zimmer wurden alle drei Tage gründlich gereinigt, täglich werden die Papierkörbe geleert, sowie Dinge wie Toilettenpapiern wieder aufgefüllt.

Cons:

Es waren nur Kleinigkeiten, die ich hier nennen kann. Man hört durchgehend das Signal der Ampel von der Straße, was uns aber nach ein paar Nächten nicht mehr gestört hat.
Eine Überprüfung der Klimaanlagen in den Zimmern wäre eventuell von Vorteil.

2026-05-03 • via Nuitee
M
Minami • solo_traveller • au
10
Pros:

Very conveniently located right on Kokusai Dori Street with ample parking nearby. Staff are friendly and rooms are tidy and spacious.

2026-05-03 • via Nuitee
I
itaru • solo_traveller • jp
5
2026-05-03 • via Nuitee
L
Li Chun • family_with_children • tw
10
2026-05-03 • via Nuitee