Hotel Palm Royal Resort Kokusai Street

Hotels
8.8 (2100 reviews)
Makishi 3-9-10 , Naha , jp

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Room size issues
Noise from the street

Categories

Cleanliness
8.69
Cleanliness was noted as 'well maintained' and staff kept the premises tidy.
Service
9.16
Staff were described as 'very kind' and 'helpful' across multiple reviews.
Location
9.7
Location is repeatedly praised as 'fantastic' and 'convenient', with many attractions nearby.
Room Quality
8.15
Some reviews mentioned rooms as 'too small' and noise from the street was a concern.
Amenities
8.68
Guests appreciated the amenities like breakfast options and onsen facilities.
Value for Money
8.64
Value is generally seen as appropriate for the offerings, with some minor concerns on pricing.
Food and Beverage
8.69
Breakfast options were highlighted positively, contributing to a good dining experience.
Overall Experience
8.66
General sentiment was very positive with guests expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:39

Property Description

Central Location on Kokusai Street
Hotel Palm Royal Naha is perfectly situated on the bustling Kokusai Street, offering guests easy access to shopping, dining, and cultural experiences right at their doorstep.

Relaxing Spa and Public Bath
Unwind and rejuvenate at the ground floor spa with soothing massages, or take a dip in the tranquil public bath for the ultimate relaxation experience during your stay.

Convenient Amenities and Dining
Enjoy the convenience of coin-operated laundry machines and indulge in delicious buffet dishes made with fresh local ingredients at the on-site restaurant, ensuring a comfortable and satisfying stay.

Experience the best of Naha at Hotel Palm Royal Naha - book your stay now for a memorable and relaxing getaway.

Important information:

Please note breakfast is available at an additional charge. Please request the front desk if you wish to have breakfast.

Breakfast is available at an additional cost for children staying in an existing bed.

Guests staying in an extra bed who want to eat breakfast and/or dinner must make a reservation in advance. Fees apply. Contact details can be found on the booking confirmation.

Outdoor pool is open during summer from 10:00-20:00. Night outdoor pool begins from 20:00-22:00. The poolside bar will be open 17:00-23:00 and closed on Wednesdays. Guests 20 years and younger will have access until 20:00.

Facilities including the public bath may be closed without notice depending on the situation. Please check the hotel website for the latest information.

Please note that the hotel will undergo legal inspection and will be shutting down the power during the following period.
Date and time: Tuesday, January 9, 2024, between 12:00pm to 2:00pm.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Location

Guest Reviews

8.8
Based on 2100 reviews
Cleanliness: 8.69
Service: 9.16
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.69
Overall Experience: 8.66
A
Alexander extended_group jp
9
Will try and stay again!
Pros:

Great location and nice staff.

Cons:

The pool could be deeper but I understand it’s a safety issue.

2026-08-19 via Nuitee
B
Bozidar solo_traveller hr
10
sve ok
Pros:

sve ok

Cons:

sve ok

2026-08-17 via Nuitee
K
KIRYU couple jp
8
2026-08-15 via Nuitee
J
Julia solo_traveller au
8
Pros:

This was a last minute decision in a typhoon it was close1 to all the active

Cons:

Too much stock in the bar making it uncomfortable to sit in.

2026-08-12 via Nuitee
R
Robert solo_traveller at
9
2026-08-11 via Nuitee
M
Mejia solo_traveller us
10
Pros:

Love it nothing to complain about

2026-08-11 via Nuitee
C
Carmen family_with_children nl
10
Gastvrij en zwembad personeel en bar personeel maken het echt naar je zin!
Pros:

Locatie en zwembad was perfect!

Cons:

Niets

2026-08-08 via Nuitee
M
Marisa couple es
9
Muy práctico
Pros:

Cómodo y limpio

Cons:

Nada

2026-08-07 via Nuitee
S
shinya couple jp
10
2026-08-02 via Nuitee
T
taka solo_traveller jp
10
2026-08-02 via Nuitee
I
Isabelle family_with_children fr
8
idéal pour quelques jours.
Pros:

personnel serviable et efficace.
LGBT friendly
chambre et literie confortables.
salle de bain exigue mais très fonctionnelle
bain public extra (même si bondé le soir)
piscine petite mais ravissante
hotel très bien situé en centre ville. proche de tout (attraction, commerces, bus et monorail)

Cons:

la taille de la chambre
l'absence de rangement pour les habits

2026-08-02 via Nuitee
S
Silvia couple it
10
2026-07-20 via Nuitee
P
Piotr family_with_children pl
9
Pros:

Very nice staff, including a good bar which is very rare in hotels in Japan. Spacious rooms and good breakfest not only when it comes to taste but also a selection. Few steps from the main street - very convenient location.

2026-07-17 via Nuitee
S
Safari22244896264 Family
10
Great value accommodation in the heart of the city.
Pros:

Excellent accommodation, everything you need to make your stay in Naha even more enjoyable.
The staff are so helpful, courteous and super friendly. Facilities are superb and the pool was an added bonus on the hot days.
The room was spacious and worked well for 3 people. Beds were comfortable and the A/C kept the room pleasant on even the hottest days.
I would highly recommend the Palm Royal to all travellers.

2026-07-12 via Tripadvisor
L
Linda family_with_children au
9
2026-07-08 via Nuitee
Y
YU CHIN solo_traveller tw
10
2026-07-06 via Nuitee
A
AYUMI solo_traveller jp
8
Pros:

プールサイドでゆったり過ごすことができました。行きたいお店にも近く、便利でした。

2026-07-05 via Nuitee
E
Estefanía solo_traveller ar
8
2026-07-01 via Nuitee
M
Milton extended_group jp
9
2026-07-01 via Nuitee
M
MASAYOSHI solo_traveller jp
7
2026-06-29 via Nuitee