ARTOTEL Grand Prima Surabaya

Personale gentile

overall was good. we are so happy to stay here, the staff so kindly and helping. thanks

Clean. Good breakfast. Fast check in check out

Every time I go to Surabaya, I always stay here.

The rooms are spacious, well-maintained, and very clean. The bathroom is also large and spotless.
The staff are friendly and helpful.
The food is always delicious with a good variety of options.
The location is not far from the city center and only about 30 minutes from the airport.

Excellent stayed as always.
Spacious room , nice very clean and comfortable.
Great location close to everything.
Value for your money compared to other places.
Great atmosphere and very quiet.
Hotel staff are very helpful, friendly and makes you feel like you’re right at home.

Lovely staycations for 2 nights! The rooms were quite clean and spacy. They fulfilled my request. Also, all of the staffs (front desk, breakfast frontliner, cleaning service) were all really helpful, serving with smiles! and kind. Really had a great moment here!

Good place to stay, have good experience for two days

Its really happy can stay at Artotel TS Suites, the staff really helpful, the hotel atmosphere really, and even we come too early to checkin they are really helpful and give me permission to early checkin

Just like the others artotel hotels, its superrr artsyyy

I stayed here for my birthday staycation and it was a wonderful experience. They gave me little surprises like a slice of cake and a birthday mirror decoration. Thank you to Mr. Alvin for making the mirror art, it was very nice and cute. Thank you. Check-in and check-out process were quick, the room was clean and spacious, and the staff were very friendly. Overall, it was a very enjoyable stay for my birthday.

Stayed at ARTOTEL TS Suites Surabaya recently and had a really great experience overall.

The room was surprisingly very spacious, much bigger than most hotels in this price range. The bed was comfortable, the room layout felt modern, and the large windows made the space feel bright and relaxing. It’s a great place to unwind after a long day.

Service was also good, staff were friendly and helpful throughout the stay, and check-in/check-out was smooth.

Considering the room size, location, and comfort, the price feels very reasonable and definitely worth it.

Overall, a comfortable, stylish, and affordable hotel in Surabaya. Would happily stay here again.

good service and room so aesthetic thankyou artotel

Good service and nice staff, keep up the good services.

Attention to:
Anike
Alfin

this has to be the most comfy hotel that i have ever visit in Surabaya, bakalann kesinii terus sih kedepan nya kalo ke Surabaya lagi, agak kaget pas tau cmn 4 star hotel.. kirain bintang 5... terlebih, staff front office nya ramah banget dan untuk GRO nya u did ur job very well, no wonder u got that position, u deserve it! best hotel in Surabaya so far!!!

A stylish and comfortable hotel with spacious, clean rooms and a warm artistic vibe. The staff were friendly and very helpful, especially in assisting Alvin and Dena. Strategic location and overall a pleasant, memorable stay.