Abell Hotel

Hotels
8.2 (1521 reviews)
22, Jalan Tunku Abdul Rahman , Kuching , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent, central location near waterfront and restaurants
Friendly, attentive and helpful staff
Clean and well-maintained rooms reported by many
Good value for money / reasonably priced
Convenient for tour pickups and sightseeing
Positive breakfast/buffet experiences for several guests
Quiet and within walking distance to attractions
Reliable housekeeping
Cons:
Rooms can be small and some lack external windows
Occasional unpleasant pillow smell and yellowish towels reported
No parking available
Isolated lapses in receptionist responsiveness (requests not followed up)
Limited breakfast variety (more western options desired by some)
Occasional maintenance issues (locked bathroom door, leaking showerhead)

Categories

Cleanliness
8.2
Generally reported as clean and well maintained (multiple guests mention clean rooms and good housekeeping), though a few guests noted yellowish towels and smelly pillows on occasion.
Service
8.7
Staff repeatedly described as friendly, helpful and attentive (quick action on a leaking showerhead, attentive reception at times); however there are isolated lapses (requests not delivered, ignored room-change request) that lower consistency.
Location
9.4
Consistently praised as excellent — central, within walking distance to the waterfront, restaurants and convenient for pickups and sightseeing; repeatedly called very convenient.
Room Quality
7.3
Mixed feedback: some guests reported comfortable, spacious rooms and large bathrooms, while multiple reviews cite small rooms, no external windows, unpleasant-smelling pillows and other issues (locked bathroom door, occasional maintenance problems).
Amenities
7.6
Basic amenities present (breakfast, housekeeping); criticisms include no parking and limited variety in breakfast options for some guests, suggesting modest amenity provision.
Value for Money
9.1
Frequently described as good value, reasonably priced or 'worth the money' — guests explicitly note the price-quality balance as a strong positive.
Food and Beverage
8
Breakfast and buffet received generally positive comments (one guest called the buffet excellent), though several mentioned the breakfast could be improved or have more western options.
Overall Experience
7.3
Overall stays described as pleasant and recommendable thanks to location, friendly staff and value; however recurring room-size/window issues and occasional service lapses temper the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:10

Property Description

Convenient Location

  • Situated in the historical heart of Kuching
  • Close proximity to popular attractions like Cat Statue and Kuching Waterfront

Modern Amenities

  • Free WiFi available throughout the property
  • Rooms equipped with flat-screen TV, tea/coffee maker, and minibar

Superior Services

  • 24-hour front desk for luggage storage and concierge services
  • Business center and Surau (Muslim prayer room) available

To experience the perfect blend of comfort and convenience in Sarawak, book your stay at Abell Hotel today.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Location

Guest Reviews

8.2
Based on 1521 reviews
Cleanliness: 8.2
Service: 8.7
Location: 9.4
Room Quality: 7.3
Amenities: 7.6
Value for Money: 9.1
Food and Beverage: 8
Overall Experience: 7.3
J
Jorge • solo_traveller • ar
9
Great possibility in Kuching
Pros:

Great hotel in Kuching, everything was perfect. The location is excellent, close to the waterfront, the staff is extremely friendly, and the rooms are perfect. The breakfast is very good and the restaurant is also great.

Cons:

It is a small detail, but they should include decaf coffee in the breakfast.

2026-10-31 • via Nuitee
N
Nick • couple • ie
7
2026-10-31 • via Nuitee
P
PINYU • solo_traveller • tw
10
住宿品質還可以！
Pros:

交通位置非常方便，附近有洗衣店很多餐廳，對面有一家超好吃的冰淇淋店！走去麥當勞跟河濱散步很方便！房間大小剛剛好！

Cons:

早餐選擇少，入住要押金馬幣200元！

2026-10-30 • via Nuitee
E
Evrim • solo_traveller • tr
6
2026-10-27 • via Nuitee
N
Nichard • family_with_children • my
8
Pros:

Neat and Clean

Cons:

Hard to find parking

2026-10-27 • via Nuitee
P
Phyu Phyu • family_with_children • sg
10
2026-10-26 • via Nuitee
D
Diana • extended_group • my
9
Value for money and clean
Pros:

The room is clean, and the bed and pillows are comfy.

Cons:

All good.

2026-10-26 • via Nuitee
K
Kevin • solo_traveller • ch
8
2026-10-25 • via Nuitee
S
Sas • family_with_children • gb
7
Pros:

- Good location
- Clean
- Slippers / toiletries / water / mini fridge
- stored our bags

Cons:

- Not a great breakfast.
- Very strange hotel layout.
- Not sound proof. Loud road noise as next to main road.

2026-10-18 • via Nuitee
I
Iwan B. • family_with_children • id
9
Pros:

The location is perfect. The hotel is clean and the staff are friendly and helpful.

Cons:

The food at breakfast is almost the same everyday. The chair in the room is not very comfortable.
It is a requirement to put a guarantee deposit of RM 200, although it will be return when we check out.

2026-10-17 • via Nuitee
B
Bogusz • solo_traveller • pl
10
2026-10-17 • via Nuitee
C
Cheryl • couple • gb
9
2026-10-17 • via Nuitee
R
Rosman bin morsidi • couple • my
10
Very good place to stay.
Pros:

Service and Cleaner.

Cons:

Place.

2026-10-15 • via Nuitee
M
Mario • solo_traveller • de
10
Pros:

Very clean and very nice persons over there. Reasonable breakfast! All best

2026-10-15 • via Nuitee
E
Ejat • solo_traveller • my
10
Pros:

the hospitality n surrounding

2026-10-12 • via Nuitee
S
sanoyah • solo_traveller • my
8
2026-10-12 • via Nuitee
A
Asli • family_with_children • my
9
Good location
2026-10-09 • via Nuitee
O
olga • extended_group • es
7
Bien, pero solo para 1 noche
Pros:

Bien simplemente

Cons:

La habitacion de 3 camas bo tiene ventana

2026-10-09 • via Nuitee
N
Nur Afifah izzaty • couple • my
10
2026-10-08 • via Nuitee
Z
Zurah Binti • solo_traveller • my
8
Pros:

The location is great and staff are soooo friendly.

Cons:

-

2026-09-18 • via Nuitee