De' Garden Hotel, Butterworth

Hotels
7.9 (634 reviews)
Lorong Cempa ( Off Jalan Telaga Air ) , Butterworth , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean rooms
Spacious accommodations
Cons:
Breakfast variety
Room condition
Limited services

Categories

Cleanliness
7.73
Cleanliness was generally appreciated, but some mentioned it could be improved.
Service
8.7
Staff was very friendly and helpful, enhancing the overall service experience.
Location
8.74
The location was often praised for its convenience and accessibility.
Room Quality
7.19
Rooms were noted as spacious, but some reviews indicated they were run down.
Amenities
7.72
Amenities were described as basic with room for improvement, especially for breakfast.
Value for Money
8.18
Value for money is reasonable, considering location and cleanliness.
Food and Beverage
6.73
Breakfast options were criticized for lack of variety and taste.
Overall Experience
8.2
Overall experience was positive, with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:12

Property Description

Convenient Location: Situated just 7 km from Sunway Carnival Mall in Butterworth and 16 km from Penang Bridge.

Modern Amenities: Enjoy air-conditioned rooms with a flat-screen TV, safety deposit box, and private bathroom. Stay connected with free WiFi.

Delicious Dining Options: Start your day with a continental, Asian, or halal breakfast at our on-site restaurant.

Ready to experience comfort and convenience at De' Garden Hotel in Butterworth? Book your stay now and make unforgettable memories!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PEN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 634 reviews
Cleanliness: 7.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 8.18
Food and Beverage: 6.73
Overall Experience: 8.2
H
Hai juan • couple • cn
3
再也不想住了！
Pros:

唯一的优点的，入住的人少，安静……. 一个楼层好像就我们一个入住的

Cons:

1. 15:00入住要求12:00走….. 2.饭 少罢了，都找不到能吃的，早餐水都没有！ 3.员工很奇怪，我走的时候要invoice 不给，后来我询问过他们之后打开视频拍着又问是不能提供吗？我笑飞了为什不给我发票，然后找了平台，才要到账单 4.让我签字的账单比我实际付款要低，报销不了5.旁边就是工业区棚户区

2026-05-29 • via Nuitee
K
KUMANAN • couple • my
6
Pros:

Should give 2 cards instead of 1, Aircond is not cool enough.

Cons:

The rest all good

2026-05-17 • via Nuitee
A
Arshad • extended_group • my
8
2026-05-10 • via Nuitee
M
Muaz Izzuddeen • solo_traveller • my
6
2026-05-10 • via Nuitee
L
Lee • couple • my
8
2026-05-09 • via Nuitee
M
Mohamad Asri • couple • my
10
2026-05-01 • via Nuitee
A
Adi Zafran • extended_group • my
10
2026-04-28 • via Nuitee
J
Jeremey • couple • us
10
2026-04-28 • via Nuitee
F
FADZLIN • couple • my
10
Recommended
Pros:

The tv

Cons:

-

2026-04-10 • via Nuitee
N
Noor Azah • couple • my
9
Good stay
Pros:

Clean

Cons:

Suggest - to add laundry plastic bag

2026-03-28 • via Nuitee
N
Nurasrina • extended_group • my
10
2026-03-24 • via Nuitee
L
Latiff • couple • my
9
Value for money
2026-03-22 • via Nuitee
K
Kerry • couple • my
7
2026-03-20 • via Nuitee
R
Ros Anita • couple • my
8
2026-03-19 • via Nuitee
F
FADZLIN • couple • my
10
Nice stay
Pros:

The android tv . Got Netflix 🫶🏻

Cons:

-

2026-03-18 • via Nuitee
C
Chew Kian Siong • solo_traveller • my
9
2026-03-10 • via Nuitee
L
Lim • couple • my
8
2026-03-02 • via Nuitee
K
Kumaran • solo_traveller • my
10
Pros:

Good stay

Cons:

None

2026-02-12 • via Nuitee
M
Mazuin • couple • my
7
2026-02-10 • via Nuitee
A
Andrew Lim • couple • my
8
2026-02-10 • via Nuitee