The Ritz Village Hotel

Hotels
•
Independent
8 (130 reviews)
Scharlooweg 25, Scharloo, Willemstad, 1234XL , Willemstad , CW
+599 9 844 9950

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Facilities

Free WiFi
Terrace
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
Outdoor furniture
Picnic area
Shopping on site
Snorkeling nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good food
Cons:
Cleanliness concerns
Maintenance issues

Categories

Cleanliness
7
Some reviews highlighted cleanliness positively, but concerns about room cleanliness and an old shower were noted.
Service
9
Reviews consistently praised the staff for their friendliness and customer service.
Location
8
The location is noted to be safe and walkable, but the surrounding area has dilapidated homes.
Room Quality
7.5
The rooms are spacious, but issues such as aging fixtures and occasional problems with hot water were mentioned.
Amenities
8
The property offers a beautiful pool and convenient amenities but has some basic service issues.
Value for Money
8
Overall, guests felt they received good value for the price, with some amenities included.
Food and Beverage
8.5
Guests enjoyed the food and found it remarkable, with positive dining experiences highlighted.
Overall Experience
8
Overall, guests had a good experience with some minor issues affecting their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:39

Property Description

Experience the charm and elegance of The Ritz Village Hotel, nestled in the vibrant Pietermaai District of Willemstad.

Unmatched Comfort
Our 117 air-conditioned rooms feature modern amenities, including LCD televisions and complimentary wireless internet access, providing the perfect sanctuary for relaxation. Enjoy the luxury of rainfall showerheads in your bathroom, ensuring a refreshing experience every time.

Exquisite Dining Options
Savor delectable meals at our Urban Beach Restaurant, located poolside, where you can indulge in a variety of flavors and enjoy drinks at the bar or beachside. Start your day right with a delicious buffet breakfast available daily.

Convenient Amenities
Take advantage of our concierge services and business center, or unwind in our picnic area. With shopping on-site and dedicated bike parking, we're equipped to meet all your needs throughout your stay.

Don't miss out on an unforgettable getaway—book your stay at The Ritz Village Hotel today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are required for massage services. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
  • Guests under 16 years old are not permitted at this adults-only property.
  • No pets and no service animals are allowed at this property.
  • The property is professionally cleaned.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CUR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

8
Based on 130 reviews
Cleanliness: 7
Service: 9
Location: 8
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 8
J
Juliana • couple • aw
2
2026-07-24 • via Nuitee
S
Samara • couple • br
10
Pros:

A hospedagem é excelente ! Local super lindo, agradavel, funcionarios muito solicitos a todo momento. Super recomendamos. Otimo mesmo... Podem ir sem medo, pois se esforçam ate no idioma para atender o hospede da melhor maneira. Estacionamento amplo, mercado pertinho, quarto completo. O cuidado é tanto que deixam o ar condicionado ligado na chegada para o ambiente estar fresquinho. Adoramos

Cons:

Nadaaa! Tudo incrivel.

2026-07-24 • via Nuitee
L
Leidy • couple • co
10
2026-07-23 • via Nuitee
Y
Yuleimy • couple • co
10
Confortable
Pros:

El bufet es súper completo, el ambiente del restaurante y de la piscina es muy agradable. La cama estuvo cómoda y dentro de la habitación no tuvimos ningún problema. No supimos que tenía concina, y encontrarla fue lo mejor.

Cons:

El grifo del lavaplatos era muy duro para cerrarlo y evitar que el agua se quedara regando.

2026-07-23 • via Nuitee
M
Mugeva • couple • sr
7
2026-07-23 • via Nuitee
C
Claudius • solo_traveller • sx
8
Pros:

The pool was real nice , sunday breakfast buffet was nice aswel

Cons:

The tv in room was to far away from the bed and to small thats all

2026-07-23 • via Nuitee
J
Jorge • couple • ar
9
Recomendable
Pros:

la ubicación es muy buena, el desayuno es muy completo.

Cons:

La atención del personal de la barra se debe mejorar en cuanto a su tiempo de respuesta.
Existe personal poco capacitado en atención al turismo

2026-07-22 • via Nuitee
J
John Alejandro • couple • co
10
Formalidad
Pros:

Excelente atención y formalidad de los trabajadores. Éxitos

2026-07-22 • via Nuitee
J
Jenny • solo_traveller • nl
10
Heerlijk rustig en dicht bij het centrum.
Pros:

Het vriendelijkheid van het personeel en behulpzaamheid
Tamiko wil ik speciaal bedanken voor haar goede zorg. Heb zelfs bijgeboekt

Cons:

Niets

2026-07-22 • via Nuitee
J
Jorge • couple • co
10
2026-07-21 • via Nuitee
O
Oscar Roberto • solo_traveller • ar
9
Pintoresco pero puede mejorarse
Pros:

El departamento y la piscina

Cons:

Faltan cámaras de seguridad en pasillos y zonas de cochera

2026-07-21 • via Nuitee
M
Mariëtta • solo_traveller • cw
8
Ondanks de oude kamers werd het goed schoon gehouden. Iedereen was heel vriendelijk, daarom een fijn verblijf.
Pros:

Enorme Vriendelijkheid

Cons:

Ik had geen kledingkast, redelijke oude kamer met badkamer.

2026-07-20 • via Nuitee
B
Beba A • solo_traveller • nl
10
2026-07-20 • via Nuitee
I
Irieleth • couple • co
8
It was amazing, I highly recommend.
Pros:

The room was amazing. The hotel is ubicated near of Punda.

Cons:

The AirCo didn'f funcionate well, but it doesn't mean that room was hot.

2026-07-20 • via Nuitee
M
Mariana • couple • ar
8
Pros:

El departamento estaba muy cómodo, prolijo y bonito. Recomendable.
Tiene cochera.
La ubicación del departamento es correcta, cerca del centro

Cons:

falta de iluminación en toda la superficie del departamento, deberían cambiar los artefactos de luz por unos que iluminen bien. La lámpara de la barra tenía la lámpara quemada.
La mampara del baño está pronta a soltarse, eso es muy peligroso.
El personal que atendía en la barra de tragos o en el desayuno no estaban atentos a todos los faltantes que había y no eran agradable en su trato.

2026-07-20 • via Nuitee
V
Vital • couple • us
8
Estadia com localização e limpeza boa mas não paguem pelo café da manhã que não vale a pena de tão r
Pros:

Localização, limpeza.

Cons:

Café da manhã sem muitas opções de alimentos.
Muita proteína gordurosa, líquidos apenas o café e um único suco industrializado. Se chegar faltando 1h para finalizar o café, já não encontrará praticamente nada. Os funcionários do café da manhã e do bar sem profissionalismo algum para servir e atender. Deixando você esperando e não se importando com o seu pedido.

2026-07-20 • via Nuitee
K
Kattia • couple • cr
10
Lindo lugar
Pros:

Las instalaciones

Cons:

Internet

2026-07-18 • via Nuitee
S
Shaniece • solo_traveller • tt
4
2026-07-18 • via Nuitee
M
Maarten • solo_traveller • nl
8
Was prima
Pros:

Wifi was slecht, viel continu weg… A10, eerste keer aug 2025 perfect, daarna in april en juni slecht !

Cons:

Wifi, slechte muziek zwembad.

2026-07-17 • via Nuitee
J
Jenny • solo_traveller • nl
9
Genieten gezellig en vooral rust.
Pros:

Het fijne personeel. Shalini de manager staat altijd voor je klaar. Het personeel is zeer vriendelijk en behulpzaam. Het bevalt zo goed dat ik nog bijgeboekt heb.

2026-07-16 • via Nuitee