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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Bar
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Fax/photocopying
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Golf course
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Packed lunches
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Non-smoking throughout
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Street parking
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Shared lounge/TV area
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Board games/puzzles
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Special diet menus - on request
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Kid meals
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Evening entertainment
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Outdoor furniture
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Wine/champagne
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Fruits
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Pet bowls
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Live music/performance
Review Highlights
Categories
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Property Description
Historic Charm and Prime Location
The Crescent Hotel, a Grade II listed building in Scarborough, offers a unique stay overlooking Crescent Gardens and a short walk from South Bay Beach.
Award-Winning Dining and Cozy Atmosphere
Indulge in fresh local seafood and Yorkshire steaks at Reflections Restaurant, or enjoy a more casual meal at the carvery. Don't forget to try the home-cooked crisps at the charming bar on the ground floor.
Comfort and Convenience
Relax in rooms featuring private bathrooms, flat-screen LCD TVs, and luxurious goose-down quilts. With Brunswick Shopping Centre nearby and easy access to North York Moors National Park, The Crescent Hotel is the perfect choice for your Scarborough getaway.
Book now for an unforgettable experience at The Crescent Hotel!
The hotel is located on the Crescent Gardens which is next to Pay and Display parking bays. Hotel guests can buy a parking permit from reception on check-in for GBP 8 which covers the entire date of issue until 13.30 the following day. 2 multi-story car parks are adjacent to the hotel, and charges vary.
The hotel has anti-allergenic 100% goosedown quilts, so please use the special request section to inform the hotel of any allergy/dietary requirements.
For bookings of 4 rooms or more, the policy is as follows:
If canceled up to 3 weeks before the date of arrival date, no fee will be charged.
If canceled later or in the case of a no-show, 100 percent of the first night will be charged.
Guests can bring their own travel cot but they must inform the property in advance.
Please note that pets can only be accommodated in some Double or Twin room types, subject to availability and costs GBP 20 per stay.
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 3 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for £20 per person per stay when using an available cot.
Children up to and including 17 years old stay for £20 per person per night when using an existing bed.
Children up to and including 17 years old stay for £20 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Public parking is possible at a location nearby (reservation is not possible) and costs GBP 6 per day.
Location
Guest Reviews
It was near to all the places I wanted too be
It was a little run down
The staff were excellent, especially the young lady who checked us in. The bar had a great vibe and the barman was excellent. The breakfast was pretty good.
I understand it’s an old building which must be difficult to maintain but it has the appearances of being quite tired. We were in the Scarborough room which is a lovely big characterful room with a huge bathroom but had some things that could easily be remedied. There was no plug for the hairdryer near the mirror or the dressing table. It was impossible to draw the curtains properly. The bathroom seemed well equipped but there was not enough pressure for the shower and when I tried the jets in the bath, the water stank. There was nothing to put things on by the hand basin. Personally, I’d take that bath out and put an ordinary one in and have a pump for the shower. Considering the high price, £220 for one night, I would have expected soap etc by the bath.
Proximity to the centre of Scarborough
Service lacking, bed small, limited breakfast choice
All
The staff were extremely friendly room spacious clean and comfortable food was excellent evening meal superb loved
Our stay will be back again
Nothing
Lovely staff
Bed and pillows a little firm for me
I have recently spent an annual week's holiday at Scarborough's Crescent Hotel which I have repeated for 12 years and I cannot praise it highly enough. The traditional family hotel is spotlessly clean and filled with period charm, the catering provision is excellent both at breakfast and evenings whilst the entire staff attention to customers is faultless throughout the stay. I could not imagine wishing to stay anywhere else.
Richard Vernon July 26.⁸
The staff were kind and considerate and very friendly. They welcomed us and provided all essential information on arrival.
We received an unexpected upgrade which was lovely and something that has never happened to us before.
The breakfast was delicious and the service was exceptional. The staff really are fantastic and we received the perfect poached eggs!
The mattress in our room was so uncomfortable. It was really hard and uncomfortable and I suspect it needed replacing.
The lovely roll top bath leaked underneath and left a large puddle of water.
Great location. Easily reached from the train station. Clean and comfortable rooms and a lovely breakfast.
Nothing.
The staff were so welcoming and interested in our stay.
Lovely choice at breakfast
Friendly and obliging staff good sized room very comfortable.
A small fridge would be a nice addition to the room and a tea towel just to wash & dry the cups after use
The room was spacious and welcoming. The staff were attentive and friendly. Breakfast was lovely and served timely. Lovely stay overall
Nothing to dislike. Bar area was starting to look tired could maybe done with a revamp on fixtures and fittings.
Very friendly staff, clean and comfortable. Tastefully decorated.
Food well cooked and presented.
Would have preferred a walk un shower, rather than one over the bath.
Breakfast is fabulous, cooked to order and red hot on arrival, very good quality products
Room was clean and decorated tastefully, unfortunately it was very hot but then it was 35 degrees outside so no wonder!
nothing
The room was clean, bed very comfortable and great location.
The location
Lift smelled of smoke
Very comfortable
Slight attention to detail on cleaning dusty in places and cobwebs x
Morag in the breakfast room is lovely. The hotel is in a great location. The room was comfortable and well appointed. On the whole we enjoyed our stay
We had a number of issues. The first room they gave us had an obscure d view of heating vents out a tiny window. The photos on the booking showed either 2 windows or a big window. Also it specifically said view. Chris was lovely about this and said due to being fully booked he could move us tomorrow. We were happy with this. However when I went to ask for shower gel ( 3 times we were told there was a dispenser on the wall which there wasn't) the manager appeared and said i hear you are not happy with your room. We don't want to false advertise. First we never did or would say that and secondly I was asking about shower gel! She then tried to say they don't advertise views and questioned where I had booked and where I had read a view etc. I had to show her my booking. Her tone was unfortunate and she just wouldn't let it go also i didnt appreacite the repeated use of you are accusing us of false advertising.. I wasn't going to bring it up at all.
The hotel is woefully understaffed as you have to hand your key in. Upon return I had to ring the bell and wait for the poor person serving dinner to come and get it. The same at breakfast, hardly any cold buffet, no cutlery, no glasses etc. This is not the staffs fault as they are doing their best. The lady who we got our key from each night had a nice wee chat with us.
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