Park Grand Heathrow

Hotels
•
London Premier
8.8 (5153 reviews)
449 Great West Road, Heathrow , Hounslow , gb

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean but costly
Friendly staff
Great location
Excellent food
Cons:
Price concerns
Issues with cleanliness
Receptionist service improvement needed

Categories

Cleanliness
7.84
Multiple reviews noted dust and cleanliness issues in rooms.
Service
9.31
Staff were generally described as helpful, with some exceptions at reception.
Location
8.85
Conveniently located near public transport, appreciated by guests.
Room Quality
8.8
Rooms were described as comfortable, though some reports of small sizes and noise.
Amenities
8.83
Amenities were generally positively received, though some complaints about noise.
Value for Money
8.29
Some guests felt the price was on the higher side for the quality provided.
Food and Beverage
9.34
Food was often highlighted as excellent, contributing positively to the experience.
Overall Experience
9.11
Guests had a generally positive experience, enjoying their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:14

Property Description

Modern Accommodation with Free Wi-Fi and Satellite TV
Located just a 10-minute drive from London Heathrow Airport, the Park Grand London Heathrow Gateway offers contemporary rooms with complimentary Wi-Fi and satellite TV. Each room features an en suite bathroom, iPod docking station, air conditioning, and free toiletries, ensuring a comfortable stay for all guests.

Bar and Restaurant with Wine and Cocktail Selection
Indulge in a variety of wines and cocktails at the hotel's own bar area, complemented by a menu offering full English or continental breakfast options. Whether unwinding after a long day of travel or starting your morning off right, the bar and restaurant provide a convenient and delicious dining experience.

Convenient Location with Easy Access to Transport
With both Hounslow and Osterley Tube Stations just a short 10-minute walk away, exploring London is a breeze. Guests can also enjoy proximity to Hounslow's shops and restaurants, as well as easy access to Twickenham Stadium. The Piccadilly Tube Line from Osterley ensures quick connections to central London.

Book your stay at the Park Grand London Heathrow Gateway for a seamless blend of modern comfort and convenience.

Important information:

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the hotel directly to make alternative arrangements.

When booking 5 rooms or more, different policies and additional supplements will apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.8
Based on 5153 reviews
Cleanliness: 7.84
Service: 9.31
Location: 8.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.11
D
David • solo_traveller • gb
10
Enjoyed my stay in a clean and tidy, pleasant hotel with friendly staff.
Pros:

It’s always clean and tidy and the staff are very friendly. Felanie is exceptional

Cons:

N/A

2026-05-23 • via Nuitee
S
Satwant • couple • gb
7
2026-05-23 • via Nuitee
S
Satwant • solo_traveller • gb
7
2026-05-23 • via Nuitee
S
Shanmugam • couple • gb
8
Pros:

The Reception staff Monica helps in providing right information. She always welcome people with smile and address there issues/concern and proved better solution.

2026-05-22 • via Nuitee
G
Glenn • solo_traveller • gb
4
Cons:

Dates and smelly, itchy nights sleep

2026-05-22 • via Nuitee
H
Heidi • couple • nz
10
Pros:

Thank you to Monica who was very helpful for us during our stay and allowed us to leave plenty of bags with her after checkout.

2026-05-21 • via Nuitee
K
Kyres • solo_traveller • gb
8
it was good
Pros:

nice view, room was nice too

Cons:

not very clean towels, breakfast could be more convenient to start at 6.30

2026-05-21 • via Nuitee
D
Dsouza • solo_traveller • ie
8
Pros:

The room was quite nice and comfortable

Cons:

Nothing

2026-05-21 • via Nuitee
R
Robert • couple • ro
9
Foarte bine!
Pros:

Patul, suficient de confortabil!

Cons:

Faptul ca este departe de centrul orașului

2026-05-20 • via Nuitee
M
Mallewa • solo_traveller • gb
8
Pros:

Great clean room and bathroom with crisp bedding and towels

Cons:

AC was too cold with no capacity for guest to increase the temperature. The location was on a busy noisy cross road, no garden or trees

2026-05-20 • via Nuitee
M
Mala • extended_group • gb
8
Perfect location, however the male staff on reception very rude
Pros:

Perfect location

Cons:

The space to drive your car into, family dropped us off and it was a very tight squeeze

2026-05-18 • via Nuitee
R
RANJIT • family_with_children • gb
8
2026-05-17 • via Nuitee
B
Bergljot • couple • is
6
2026-05-17 • via Nuitee
E
Ed • family_with_children • gb
7
2026-05-17 • via Nuitee
M
Mary • couple • gb
3
2026-05-16 • via Nuitee
C
Chris • couple • gb
8
2026-05-15 • via Nuitee
P
Percy • solo_traveller • gb
8
2026-05-14 • via Nuitee
M
Martin • extended_group • gb
7
Average to good, it definitely doesn’t feel 4 star but it’s good value
Pros:

Good bed and shower

Cons:

Towels were poor
Plug sockets were poor
Sub socket didn’t work at all
Room 317

2026-05-13 • via Nuitee
A
Anneka • solo_traveller • gb
5
Clean, comfortable but fell short
Pros:

Check in was very quick and easy. The staff were welcoming and pleasant. My room was clean and comfortable.

Cons:

The bathroom smelt strongly of stale cigarette smoke and other guests were leaving their doors to slam shut throughout the night leading to a very disturbed sleep.

2026-05-13 • via Nuitee
P
Paul • couple • gb
8
2026-05-13 • via Nuitee