Adam Park Hotel & Spa Marrakech

Hotels
•
Independent
7.4 (104 reviews)
7th Avenue Art, Agdal Tourist Area, Marrakech, 40050 , Marrakech , MA
212-52-4351100

listing image 1
Show all photos
Pets allowed

Facilities

Meeting rooms
Full-service spa
Fitness facilities
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Sauna
Designated smoking area
See all facilities

Review Highlights

Pros:
Clean accommodation
Top-quality food
Enjoyable spa area
Cons:
Poor service at check-in
Room allocation issues

Categories

Cleanliness
8.04
The accommodation was always clean in and around communal areas.
Service
6.01
Issues with the reception team regarding room allocation caused frustration.
Location
8.05
Convenient location with sufficient shopping options in the hotel.
Room Quality
7
Standard room quality for this hotel tier, though not explicitly mentioned.
Amenities
8.03
Fell in love with the spa area.
Value for Money
6.99
Food was top quality, suggests good value, though check-in issues affected perception.
Food and Beverage
8.04
Food was top quality.
Overall Experience
7.01
Customer service issues overshadowed otherwise positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:05

Property Description

Discover a serene oasis at Adam Park Hotel & Spa Marrakech, where luxury meets comfort in the heart of the city.

Unwind in the Spa
Indulge in relaxation with our rejuvenating spa services, including massages, body treatments, and facials tailored to revitalize your mind and body.

Delight in Culinary Experiences
Savor exquisite Italian cuisine at TRAVIATA, our on-site restaurant, or enjoy room service for a cozy dining experience. Don’t forget to unwind at the bar/lounge with a refreshing drink!

Modern Amenities at Your Fingertips
Stay connected with complimentary Wi-Fi, unwind by our outdoor pool, or stay active in the fitness center. With spacious meeting rooms and concierge services, we ensure a seamless experience for both leisure and business travelers.

Escape the ordinary and experience luxury today—book your stay at Adam Park Hotel & Spa Marrakech!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RAK

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

See all policies

Location

Guest Reviews

7.4
Based on 104 reviews
Cleanliness: 8.04
Service: 6.01
Location: 8.05
Room Quality: 7
Amenities: 8.03
Value for Money: 6.99
Food and Beverage: 8.04
Overall Experience: 7.01
K
Karen • solo_traveller • nz
10
Recommend but need car or taxi
Pros:

Beautiful hotel. Lovely pool

Cons:

N/a

2026-06-20 • via Nuitee
M
Mato • couple • hr
9
2026-06-19 • via Nuitee
A
amine • solo_traveller • ma
5
2026-06-16 • via Nuitee
H
hicham • solo_traveller • ma
8
2026-06-14 • via Nuitee
H
Hicham • family_with_children • ma
10
Excellent séjour à l'Adam Park
Pros:

Le personnel est extrêmement accueillant, professionnel et aux petits soins pour les clients
La qualité de service est au rendez-vous
Mention spéciale pour le petit-déjeuner qui offre un choix diversifié et de grande qualité
Je recommande vivement et j'y reviendrai avec grand plaisir

2026-06-13 • via Nuitee
Y
Youssef • couple • nl
8
Pros:

Alles

2026-06-11 • via Nuitee
Y
Youssef • solo_traveller • nl
8
Pros:

Alles

2026-06-11 • via Nuitee
D
DANIEL • extended_group • es
10
Pros:

Espectacular hotel

2026-06-09 • via Nuitee
R
raph • solo_traveller • fr
10
2026-06-08 • via Nuitee
L
laqlalech • couple • ma
5
2026-06-07 • via Nuitee
S
Suofak • solo_traveller • kw
2
I can't believe it's 5-star property
Pros:

The 🌊 sea

Cons:

Iam writing to express my deep dissatisfaction and frustration with the extremely poor experience my companions and I encountered during our stay at your hotel, which is rated as a 5-star property and is expected to uphold high professional standards.
Details of the Incident:
Upon Arrival:
We were immediately stopped by security and instructed to park approximately 150 meters away from the reception area. While walking to the reception, I noticed that the flags of some countries — including the flag of Qatar — were installed upside down (please see the attached photos). This gave me an immediate negative impression of the hotel’s management and attention to detail.
At the Reception:
I inquired about room rates and informed the receptionist that we had just arrived after a long 12-hour journey and needed to rest. The receptionist quoted prices different from those listed on Booking.com and tried to convince us to book a room overlooking the swimming pool, despite my clear request for a quiet room for rest.
Booking Issues:
I decided to complete the booking through Booking.com. Upon returning to the reception and informing the staff of the confirmed booking, they claimed it did not appear in their system and asked us to wait. After providing the booking reference number, the staff insisted that the room had not been paid for, even though it was prepaid via Booking.com. Only after showing the payment receipt from Booking.com was the on-duty manager called, who confirmed the payment but requested additional taxes (which we paid).
Security Deposit Demand:
The hotel then demanded a security deposit (cash or card) before allowing us to check in. This was not mentioned during the booking on Booking.com, and there were no facilities in the room (such as a mini-bar) that would justify such a deposit. After a long discussion and significant delay, we were finally allowed to enter the room.

2026-06-07 • via Nuitee
I
Ismail • solo_traveller • ma
10
2026-05-31 • via Nuitee
A
Albert • extended_group • fr
8
Hôtel chaleureux et paisible
Pros:

La piscine exceptionnelle la chambre la propreté et les senteurs dans l’établissement

Cons:

Interdiction de rentrer de la nourriture dans l’établissement

2026-05-31 • via Nuitee
K
Kelly • couple • gb
9
Great hotel and staff. Fabulous pool. Good sized room with balcony.
Pros:

Good sized room with balcony. Fabulous pool and plenty of loungers. Helpful, friendly staff. Nice breakfast-particularly the Moroccan pancakes.

Cons:

Was all good.

2026-05-27 • via Nuitee
M
Marcus • solo_traveller • ca
9
2026-05-26 • via Nuitee
S
Sabrina • solo_traveller • gb
10
An unforgettable stay with outstanding hospitality, beautiful rooms, and exceptional service,I can’t wait to return to M
Pros:

My stay at Adam Park Hotel in Marrakech was absolutely amazing from start to finish. From the moment I arrived, the staff made me feel so welcome and even allowed me to check in early, which I really appreciated.

The reception area was beautiful, and I was welcomed with traditional Moroccan tea, which was a lovely touch. Every single member of staff was friendly, professional, and incredibly helpful. Their customer service was truly second to none, always supportive, welcoming, and attentive throughout my stay.

The room itself was outstanding: spacious, comfortable, beautifully presented, and equipped with everything you could need, including toiletries and fresh towels.

This was my first time visiting Marrakech, and thanks to this wonderful experience, I will definitely be coming back and staying here again. Highly recommend!

Cons:

I loved everything

2026-05-25 • via Nuitee
A
Abdellah • solo_traveller • ma
8
2026-05-24 • via Nuitee
E
educonnect • couple • ch
8
Séjour agréable
Pros:

L’accueil

Cons:

Le personnel du petit déjeuner

2026-05-23 • via Nuitee
E
educonnect • couple • ch
8
Séjour agréable
Pros:

La chambre et l’accueil

Cons:

Le personnel du petit déjeuner,

2026-05-23 • via Nuitee
Z
Zohra • couple • ma
6
Pros:

LE PERSONNEL ACCUEILLANTS

Cons:

IL MANQUE L ANNIMATION A L HOTEL AU RESTAURANT ET A LA PISCINE
POURQUOI PAS UN PIANO
DES GNAOUA POUR LES TOURISTES .....

2026-05-21 • via Nuitee