City Central Promenade

Hotels
4.4 (92 reviews)
Kaiser-Friedrich-Promenade 15 , Wiesbaden , de

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Heating
Terrace
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Wi-Fi available
Received room request for bathtub
Cons:
Lack of cleanliness
Room odor and maintenance issues

Categories

Cleanliness
1.61
Numerous complaints about lack of cleanliness and specific issues like dirty corners and stained towels.
Service
6.58
Generally reachable via WhatsApp, although not present on-site. Standard quality for this hotel tier.
Location
6.62
Location was not explicitly criticized or praised, estimated standard for this hotel tier.
Room Quality
2.57
Multiple mentions of poor room conditions, including unpleasant odors and malfunctioning amenities.
Amenities
3.6
Limited amenities reported, with laundry and service issues affecting overall comfort.
Value for Money
2.56
Many felt that the hotel did not meet expectations for the price paid.
Food and Beverage
8.11
Not mentioned in reviews, assigned standard quality for this hotel tier.
Overall Experience
3.58
Mixed experiences, with several negative comments but some positive notes about staff communication.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 20:24

Property Description

Modern Accommodation with Free WiFi
City Central Promenade offers contemporary rooms and apartments with complimentary WiFi. The accommodations are stylishly furnished, featuring flat-screen TVs and private bathrooms for your comfort.

Convenient Kitchen Facilities and Breakfast Buffet
Guests have the convenience of well-equipped kitchens in the apartments to prepare meals. Additionally, a paid breakfast buffet is available on-site, ensuring a delightful start to your day.

Close to Parks and Wellness Facilities
Located near Jubiläumspark and Kurgarten parks, the hotel provides easy access to nature. For relaxation, Taunus-Therme baths and spa are close by, offering various wellness treatments.

Book your stay at City Central Promenade now for a modern and convenient experience in Bad Homburg, just a short drive away from Frankfurt!

Important information:

Please see the policies for further fees.

Please note that parking spaces need to be reserved in advance. Please contact the property via email or use the Special Requests box.

From Mondays to Fridays the reception is open between 15:00 and 20:00. On Saturdays and Sundays the reception is open between 16:00 and 21:00. Guests can still check in outside the reception hours until 22:00. Please contact the property in advance to get the code for the key box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FRA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    Children from 3 years old to 5 years old stay for € 5 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

4.4
Based on 92 reviews
Cleanliness: 1.61
Service: 6.58
Location: 6.62
Room Quality: 2.57
Amenities: 3.6
Value for Money: 2.56
Food and Beverage: 8.11
Overall Experience: 3.58
P
Patrycja • solo_traveller • de
4
2026-07-17 • via Nuitee
N
Nicole Klaiber • family_with_children • de
1
Close this place down asap!
Pros:

Absolutely nothing, except the location.

Cons:

The hotel is disgusting! I got bitten by bedbugs all over my body! The hotel was filthy, there was a homeless man who came to knock on our door asking for an onion. The entire place smelled like food and hasn’t been properly cleaned ever! My son slept in the same room as I did, we booked a family room, and thank god he slept in the small bed and didnt get bedbugs, but what happened to me is an absolute nightmare. It’s been over a week and I still can’t heal from the bites, I’ve spent money on doctors, pills and ointments to help. I want a refund and this should be reported the minister of health.

2026-07-01 • via Nuitee
J
Julia • couple • de
1
2026-07-01 • via Nuitee
B
Bernhard Romeo • solo_traveller • ge
6
Günstige Unterkunft in sehr guter Lage
Pros:

Das ist parkplätze vor dem Haus gab und das das mitten im Zentrum war aber ruhig es war nicht laut ich glaube wenn Gäste da gewesen wären die hätte man gehört weil das Haus ziemlich hellhörig ist es ist eben nicht renoviert worden seit 60 Jahren

Cons:

Die Ausstattung ist mehr professorisch das Bett war okay aber auch das Bad war ok
Es war halt einfach schon abgewohnt das muss man dazu sagen eine Renovierung wäre hier dringend angeraten

2026-06-10 • via Nuitee
C
Christin • solo_traveller • at
1
2026-06-07 • via Nuitee
H
Halil • solo_traveller • de
5
2026-06-06 • via Nuitee
B
BIRZU • solo_traveller • ro
1
Dezgustator
Pros:

Absolut nimic, dezamagitor!

Cons:

Nu era nici-o camera curata, totul dezordine, lenjerie nesapalata, nu a facut nimeni curatenie dupa clientii anteriori.

2026-06-03 • via Nuitee
R
Ramesh • solo_traveller • au
4
Pros:

Room size and cleanliness

Cons:

No breakfast. No responsible person. No towels are given. No key for room given

2026-06-02 • via Nuitee
H
Halil • solo_traveller • de
5
2026-05-28 • via Nuitee
V
Vasilis • couple • gr
7
Pros:

It was nice , near the city centre..and the staff willing to help ..the room was comfortable but not very spacious!!..the same for the bathroom..

2026-05-17 • via Nuitee
N
Nestor Pablo • solo_traveller • de
8
Overnight in BHO
Pros:

Nice hotel, clean and well quiet. Nothing fancy, very functional as needed for an overnight stay.

Cons:

The windows should have blinds

2026-05-05 • via Nuitee
P
Peer • family_with_children • be
1
Der Aufenthalt war eine Zumutung.
Cons:

Keine abschließbare Haustür, dreckige Zimmer und Badezimmer, keine Bettlaken, keine Badevorleger, Schimmel in der Dusche.

2026-05-04 • via Nuitee
C
Cornelia • couple • de
6
Pros:

nix

2026-04-07 • via Nuitee
R
Renas Roj • family_with_children • sy
5
2026-03-30 • via Nuitee
U
Ulrike • solo_traveller • de
8
Pros:

Zentrale Lage, nettes Personal trotz falscher Buchung Zimmer bekommen und sehr gut und überlegen gehandelt und mich als Gast beruhigt da durch die Situation der Falschen Buchung von meiner Seite aus war ich sehr dankbar. Ich war sehr zufrieden

Cons:

Es gibt keine Beanstandung meinerseits da es für mich ausreichend war

2026-03-29 • via Nuitee
S
Sebastian • couple • de
2
1 Nacht, mehr aber nicht
Pros:

Sorgloser Check-In und Check-Out

Cons:

Zimmer war sehr dreckig. Man hatte nicht das Gefühl dass dort seit einer Woche oder sogar länger mal geputzt wurde.

2026-03-02 • via Nuitee
C
Cornelia • couple • de
5
2026-02-27 • via Nuitee
G
Gisela • solo_traveller • de
1
Nie wieder...
Pros:

Nichts !

Cons:

Das ganze Hotel glich eher einer schmutzigen Absteige. Unbeschreiblich!

2026-02-23 • via Nuitee
N
Ncube • solo_traveller • de
7
2026-02-08 • via Nuitee
H
Hatice • couple • de
1
Absolut nicht zu empfehlen
Pros:

Die Unterkunft war alt, die Bett Kopfteil waren so alt, dass sie abgebröckelt waren. Die Böden haben sich gelöst die Dusche jede Ecke ist verdreckt. Die Handtücher hatten Flecken eindeutig. Also ich würde dieses Hotel nie niemals wieder empfehlen und das war eines letzte Mal

Cons:

Dieses Hotel muss unbedingt renoviert werden

2026-01-20 • via Nuitee