Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotels
•
Kimpton Hotels
9 (837 reviews)
2 East Jefferson Street , Phoenix , us
+16022536633

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
Overpriced restaurants
None mentioned about food

Categories

Cleanliness
9.25
Standard quality for this hotel tier.
Service
9.75
Exceptional service provided by staff, repeatedly praised in reviews.
Location
9.25
Prime location noted in multiple reviews.
Room Quality
8.75
Clean hotel with great amenities.
Amenities
8.75
Good amenities as mentioned but some overpriced restaurants.
Value for Money
8.25
Some mentions of high prices.
Food and Beverage
8.75
No specific feedback on food, standard quality for this hotel tier.
Overall Experience
9.25
Overall experience was very positive with multiple mentions of happiness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:31

Property Description

Rooftop Pool and Bar
Experience luxury at its finest with our rooftop pool and bar, offering stunning views of the cityscape while you relax and unwind.

Gourmet Dining at Blue Hound Kitchen
Indulge in a culinary delight at Blue Hound Kitchen, where locally sourced organic ingredients come together to create a mouthwatering menu for lunch and dinner.

Convenience and Comfort
From a concierge service to in-room spa services, we ensure your stay is seamless and enjoyable. Plus, enjoy free access to EOS Fitness and a business centre during your visit.

Book your stay at Palomar Phoenix Cityscape, a Kimpton Hotel, and immerse yourself in the vibrant heart of Phoenix.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if booking 10 or more rooms.

Guests under the age of 18 can only check in with a parent or official guardian.

The guest amenity fee includes:

• $10 daily food and beverage credit
• Upgraded WiFi speed throughout the hotel guest rooms and public spaces for up to 5 devices
• 15% off spa and salon services at Perry Monge Salon & Spa
• Access to EOS Fitness Club and EOS Fitness Classes
• Unlimited local and long distance telephone calls
• Complimentary printing, faxing and copyingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 837 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
R
Regina • family_with_children • us
5
Probably will never book there again.
Pros:

Location was perfect! Property was clean and staff was very nice.

Cons:

For the price I paid, I was expecting a microwave and maybe a love seat in the room. Was not allowed late check out.

2026-07-01 • via Nuitee
T
Trbear • Couples • Arizona
10
Love staying here!
Pros:

Wanted to thank everyone at the Kimpton for the great hospitality during both of our stays in June. Warm, welcoming professionals know how to make you feel like a VIP.
Our room was spacious, clean, quiet, and comfortable. The great coffee service in the mornings is so enjoyable, and Blue Hound is one of our favorite restaurants, both breakfast and lunch were excellent! A special thanks for the nice cookies and fruits both stays, much appreciated. Been staying here for years, and will continue, as they are consistently outstanding.

2026-06-24 • via Tripadvisor
T
Tiffany • couple • us
9
2026-06-24 • via Nuitee
G
Gilbert • family_with_children • us
10
I would definitely stay here again .
Pros:

Close to downtown and good location

Cons:

Every thing was good . Could’ve used a little better food .

2026-06-23 • via Nuitee
S
soniarX4393WN • Family
10
Nice hotel
Pros:

Amazing location, clean hotel and staff members are very kind and accommodating

2026-06-22 • via Tripadvisor
L
L8377PUdavids • Couples
10
Excellent place to stay for downtown events
Pros:

Love staying here...location, staff, cleanliness, atmosphere, and amenities are excellent.

2026-06-21 • via Tripadvisor
A
Arden • solo_traveller • us
10
2026-06-17 • via Nuitee
M
mikelY8692ER • Couples • Chandler, Arizona
8
A bit below expectations!
Pros:

Poor pool service! Front desk was good and mgr.

2026-06-10 • via Tripadvisor
S
Sepulveda • solo_traveller • us
10
2026-06-09 • via Nuitee
H
H529LHsandyw • Family
10
I would not hesitate to return
Pros:

From the moment we arrived we were made to feel like valued customers. The valet greeted us, the front desk, even the housekeeping staff warmly greeted us. All of the employees we encountered were personable and engaging, they took an active role in assuring we had a pleasant stay. The location can't be better for a sporting event or concert. The rooms are spacious and clean.

2026-06-08 • via Tripadvisor
M
Melissa • family_with_children • us
8
Quick trip to Phoenix in a good hotel
Pros:

Location and boutique feel

Cons:

Parking garage very busy and hard to access from hotel

2026-06-08 • via Nuitee
L
LJSJ12 • Business • Atlanta, Georgia
10
Convenient Choice
Pros:

Stayed here on a quick business trip. Good location for downtown Phoenix. Very walkable to shops, restaurants, and businesses. Nice rooftop pool area. If I had to return for to Phoenix for work, I might stay here again.

2026-06-07 • via Tripadvisor
T
Theresa • family_with_children • us
10
Enjoyed the pool, coffee in the am.
2026-06-07 • via Nuitee
V
Vacation35290603241 • Couples
10
Phoenix Perfection at the Kimpton
Pros:

We stayed at the Kimpton for a long weekend getaway after a particularly busy stretch and couldn't have been happier with our experience. We were celebrating a belated birthday, exploring Phoenix, and preparing for an early morning hike up Camelback Mountain, so having a comfortable and welcoming home base made all the difference.
We arrived a few hours before check-in expecting to simply drop our bags, but were pleasantly surprised when our room was already available. Even better, we received a room upgrade that made the stay feel extra special. The front desk team was genuinely friendly and welcoming throughout our visit, and a special thank you to Donna for the thoughtful surprise of chocolate-dipped strawberries delivered to our room.
The hotel itself strikes a great balance between stylish and comfortable. We enjoyed the rooftop pool, appreciated having access to the full gym next door, and loved the little touches like the morning coffee service and evening cocktail hour.
My husband and I travel quite a bit and are always looking for a good value, but every now and then you find a place that simply gets hospitality right. This was one of those places. We'll absolutely stay here again the next time we're in Phoenix.

2026-06-04 • via Tripadvisor
Y
Young • solo_traveller • us
10
2026-06-02 • via Nuitee
S
sharonsU4197DN • Business
10
Spacious clean rooms, great location.
Pros:

Nice location downtown. Clean rooms, good service. Excellent staff. The organic teas are great. Nice pool/ bar area. I’m so happy we chose this place.

2026-05-31 • via Tripadvisor
F
FYH • Couples • Tucson, Arizona
10
Try the Palomar in Phoenix
Pros:

Our stay at the Kimpton Hotel Palomar in Phoenix was exceptional. We wanted a hotel near the Chase Field ballpark, which is a 15-minute walk away, but also found the rooms clean and comfortable, the food excellent and the staff friendly. If your journeys take you to downtown Phoenix, I highly recommend the Palomar.

2026-05-30 • via Tripadvisor
H
H4943TPlaurao • Business
10
Phoenix Gem
Pros:

Fabulous location, hospitable staff, very comfortable accommodations, amazing rooftop, pool, coffee, bar, and happy hour a bonus, and delicious restaurant. Huge thumbs up!

2026-05-28 • via Tripadvisor
R
Roy_Llorens • Business • Boston, Massachusetts
10
High standards definitely met
Pros:

Beautiful, mid-size hotel in the heart of Downtown Phoenix. Great attention to detail. The rooms are ample and well-maintained. Everything works properly. The staff is super attentive and friendly.
There's a great rooftop with a pool and lounge area. Unfortunately, the cocktails there were disappointing (think more spring break and less high-end).

2026-05-27 • via Tripadvisor
L
L5802CPdt • Couples
10
Golden Moments
Pros:

Great location. Great atmosphere. The room was spacious. Plus my girlfriend loved the golden morning.

2026-05-23 • via Tripadvisor