Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotels
Kimpton Hotels
9 (844 reviews)
2 East Jefferson Street , Phoenix , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
Overpriced restaurants
None mentioned about food

Categories

Cleanliness
9.25
Standard quality for this hotel tier.
Service
9.75
Exceptional service provided by staff, repeatedly praised in reviews.
Location
9.25
Prime location noted in multiple reviews.
Room Quality
8.75
Clean hotel with great amenities.
Amenities
8.75
Good amenities as mentioned but some overpriced restaurants.
Value for Money
8.25
Some mentions of high prices.
Food and Beverage
8.75
No specific feedback on food, standard quality for this hotel tier.
Overall Experience
9.25
Overall experience was very positive with multiple mentions of happiness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:31

Property Description

Rooftop Pool and Bar
Experience luxury at its finest with our rooftop pool and bar, offering stunning views of the cityscape while you relax and unwind.

Gourmet Dining at Blue Hound Kitchen
Indulge in a culinary delight at Blue Hound Kitchen, where locally sourced organic ingredients come together to create a mouthwatering menu for lunch and dinner.

Convenience and Comfort
From a concierge service to in-room spa services, we ensure your stay is seamless and enjoyable. Plus, enjoy free access to EOS Fitness and a business centre during your visit.

Book your stay at Palomar Phoenix Cityscape, a Kimpton Hotel, and immerse yourself in the vibrant heart of Phoenix.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if booking 10 or more rooms.

Guests under the age of 18 can only check in with a parent or official guardian.

The guest amenity fee includes:

• $10 daily food and beverage credit
• Upgraded WiFi speed throughout the hotel guest rooms and public spaces for up to 5 devices
• 15% off spa and salon services at Perry Monge Salon & Spa
• Access to EOS Fitness Club and EOS Fitness Classes
• Unlimited local and long distance telephone calls
• Complimentary printing, faxing and copyingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and charges are applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 844 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
A
angelicagK2733FI Family
10
Perfect Location
Pros:

Fantastic stay at the Kimpton Hotel Palomar in Phoenix . The check in process was smooth , staff was incredibly welcoming . Our room was spacious , clean and comfortable . The location was walking distance to the Chase Field Stadium. The perks of this hotel was the social hour 😉I highly recommend this hotel and would definitely be booking here again !

2026-07-22 via Tripadvisor
T
Tânia family_with_children pt
10
Perfeito para descansar e excelente relação qualidade-preço. Pessoal muito simpático e disponível.
Pros:

Limpeza, quarto muito confortável e amenities para os hóspedes.

Cons:

Gostamos de tudo

2026-07-22 via Nuitee
F
Frederick couple us
8
Great location. Great pool bar. Great restaurant.
Pros:

Great property, but confusing pricing.

Cons:

Making sense of my bill.

2026-07-19 via Nuitee
B
Benson solo_traveller us
10
Pros:

comedy store tickets.. free drinks social hour.. free breakfast

Cons:

pool was a little smaller than advertised but still nice

2026-07-14 via Nuitee
I
Ibarra extended_group us
6
2026-07-14 via Nuitee
A
Angeli Giancarlo extended_group it
8
2026-07-13 via Nuitee
G
Giuseppe extended_group it
8
2026-07-13 via Nuitee
K
Katja family_with_children ch
10
Pros:

Tolles Hotel, zentrale Lage, sehr sauber und konfortabel, gerne wieder

2026-07-13 via Nuitee
H
Hurtado8 Family Texas
10
Beautiful Hotel in Great Location!
Pros:

Beautiful hotel in great location! Staff was very pleasant. Beds were comfortable and room was very clean. Located within walking distance to many restaurants. Highly recommend hotel.

2026-07-12 via Tripadvisor
N
Norman solo_traveller us
10
2026-07-09 via Nuitee
S
Safari19736046914 Family
10
Top notch service from Bryce and Douglas
Pros:

I had a wonderful stay at the kimpton hotel Palomar largely thanks to Bryce and Douglas. They were incredibly accommodating, always available to help with any issue and went above and beyond to ensure a fantastic experience. I highly recommend this hotel for its top notch service.

2026-07-07 via Tripadvisor
N
nancybX920YO Couples
10
Made a weekend to remember!
Pros:

One word, FANTASTIC! Stayed for the weekend of the Fourth of July. Had exceptional service from check in from Jessica and Dylan who were so cheerful and helpful. Location fantastic, we took in a WMBA game & a ball game just across the street. So close to wonderful restaurants and other entertainment. Pool & bar on the rooftop was an oasis of cool comfort on the sunny AZ summer day & evening. Service was excellent, Naomi & Matt made sure we wanted for nothing. Busy weekend but they handled it with a smile. Hotel bar at Blue Hound had excellent selection with a master bartender Julius. Top floor room with fantastic view, spacious and very comfortable. Highly recommended!

2026-07-04 via Tripadvisor
R
Regina family_with_children us
5
Probably will never book there again.
Pros:

Location was perfect! Property was clean and staff was very nice.

Cons:

For the price I paid, I was expecting a microwave and maybe a love seat in the room. Was not allowed late check out.

2026-07-01 via Nuitee
I
inspiruption Couples New Bern, North Carolina
10
Our Go-To Hotel for Downtown Phoenix!
Pros:

The Kimpton Palomar is our “go-to” hotel for downtown Phoenix. Being an IHG Member with a Diamond Elite status, they have always provided me the perks that go along with it, including being upgrade to a suite (when available), welcome treats, as well as a “raid-the-bar” credit, breakfast or points.

They also have two restaurants on the property: Blue Hound Kitchen and Cocktails (book a month in advance for that one - see our video review under our dining section below) and Eden - their rooftop, outdoor restaurant. Both are great options, though Eden has beautiful views of the pool and of the Phoenix landscape!

Finally, they are VERY dog-friendly with free treats and water in the lobby (you also get a polaroid picture of them), as well as bedding and other amenities.

TIP: Valet your car - they park it in the secure garage that they share with the apartment complex next door.

2026-06-30 via Tripadvisor
T
T3542PPbriank Solo travel
10
First time in PHX
Pros:

Dylan and Kaitlyn were very helpful throughout my time here. Food was good here and the hotel itself was very clean and quiet overall. The hotel was about a 7 min walk to the convention center, and plenty to do around it. I would have a hard time staying anywhere else if I were in PHX .

2026-06-28 via Tripadvisor
L
lisagI6675QX Family
10
Palomar Weekend!
Pros:

Love staying here! From the friendly staff at check in that greet you with the best personalities, the complimentary cocktail hour and prime location, you cant beat it! This is our go to hotel for any downtown stay! 10/10 would recommend! Comfortable beds and spacious rooms! Only thing they need to update is the tvs! Please make them smart! ❤️

2026-06-28 via Tripadvisor
T
Trbear Couples Arizona
10
Love staying here!
Pros:

Wanted to thank everyone at the Kimpton for the great hospitality during both of our stays in June. Warm, welcoming professionals know how to make you feel like a VIP.
Our room was spacious, clean, quiet, and comfortable. The great coffee service in the mornings is so enjoyable, and Blue Hound is one of our favorite restaurants, both breakfast and lunch were excellent! A special thanks for the nice cookies and fruits both stays, much appreciated. Been staying here for years, and will continue, as they are consistently outstanding.

2026-06-24 via Tripadvisor
T
Tiffany couple us
9
2026-06-24 via Nuitee
G
Gilbert family_with_children us
10
I would definitely stay here again .
Pros:

Close to downtown and good location

Cons:

Every thing was good . Could’ve used a little better food .

2026-06-23 via Nuitee
S
soniarX4393WN Family
10
Nice hotel
Pros:

Amazing location, clean hotel and staff members are very kind and accommodating

2026-06-22 via Tripadvisor