Kimpton Hotel Palomar Phoenix Cityscape by IHG

Location and boutique feel

We stayed at the Kimpton for a long weekend getaway after a particularly busy stretch and couldn't have been happier with our experience. We were celebrating a belated birthday, exploring Phoenix, and preparing for an early morning hike up Camelback Mountain, so having a comfortable and welcoming home base made all the difference.
We arrived a few hours before check-in expecting to simply drop our bags, but were pleasantly surprised when our room was already available. Even better, we received a room upgrade that made the stay feel extra special. The front desk team was genuinely friendly and welcoming throughout our visit, and a special thank you to Donna for the thoughtful surprise of chocolate-dipped strawberries delivered to our room.
The hotel itself strikes a great balance between stylish and comfortable. We enjoyed the rooftop pool, appreciated having access to the full gym next door, and loved the little touches like the morning coffee service and evening cocktail hour.
My husband and I travel quite a bit and are always looking for a good value, but every now and then you find a place that simply gets hospitality right. This was one of those places. We'll absolutely stay here again the next time we're in Phoenix.

Nice location downtown. Clean rooms, good service. Excellent staff. The organic teas are great. Nice pool/ bar area. I’m so happy we chose this place.

Our stay at the Kimpton Hotel Palomar in Phoenix was exceptional. We wanted a hotel near the Chase Field ballpark, which is a 15-minute walk away, but also found the rooms clean and comfortable, the food excellent and the staff friendly. If your journeys take you to downtown Phoenix, I highly recommend the Palomar.

Fabulous location, hospitable staff, very comfortable accommodations, amazing rooftop, pool, coffee, bar, and happy hour a bonus, and delicious restaurant. Huge thumbs up!

Beautiful, mid-size hotel in the heart of Downtown Phoenix. Great attention to detail. The rooms are ample and well-maintained. Everything works properly. The staff is super attentive and friendly.
There's a great rooftop with a pool and lounge area. Unfortunately, the cocktails there were disappointing (think more spring break and less high-end).

Great location. Great atmosphere. The room was spacious. Plus my girlfriend loved the golden morning.

Fantastic location if attending Suns or Diamondbacks game. Great little boutique hotel right in the heart of the action. Comfortable rooms, very clean, and could be a super cool pool vibe if children were not allowed as the pool is extremely small and when filled with children the enjoyment fades for adults seeking a quiet place in which to relax. Only real negative is that they don't provide complimentary water in any form in rooms so be prepared to bring your own or pay a hefty price for a bottle of water. In all, this hotel hits on most of the marks!

The room was beautiful, the pictures don’t do it justice. It was spacious, clean, and very comfortable. The rooftop was also beautiful, relaxing, and a great place to unwind. I would definitely stay here again

Our staycation at The Kimpton Palomar was nothing short of spectacular!

The hotel is beautiful and could not be in a better location, in the heart of downtown Phoenix. The room was breathtaking! My mom loved the huge soaking tub with bath salts and my dad was immediately drawn to the fully stocked minibar! Anything else we forgot the hotel had available at no extra charge. The amenities were fantastic! Nothing better than a glass of wine during social hour enjoyed poolside at the rooftop bar. But the staff here are what consistently make staying a 5 star experience!

Donna and her team went above and beyond to make our visit nothing short of exceptional! When I told her we were there to celebrate my parents birthday she offered a hand written birthday card and chocolate dipped strawberries which they loved! In my opinion Donna is a beacon of IHG and Kimpton Palomar’s commitment to excellence, I honestly can’t thank her and her team enough for making my family feel so special. The entire team was top-notch, from Sayan helping me secure the perfect low-noise room after booking online, Alfonso who was always smiling while helping guests or backing up his team and of course, Marco for letting us pick the best seats at Eden! We loved our stay and will be definitely be back anytime we’re staying in the downtown area!

I want to give the Kimpton its own review; separate from the Blue Hound and the Eden, because the hotel itself absolutely deserves it.

I arrived at noon on a Friday after driving in from Las Vegas, and Dylan at the front desk set the tone immediately. Before I could even ask, he let me know there were no suite upgrades available but offered me a King Premium and got me checked in on the spot. As a solo traveler who had just made that drive, being able to walk straight to a room and crash was everything. He took a few minutes to catch me up on what had changed since my last stay; the breakfast situation being the highlight of that conversation, which turned out to be… relevant.
The next morning, after a rough experience at breakfast, I mentioned something at the front desk and Donna, the front-end manager, stepped in immediately, not defensively, but genuinely wanting to understand what happened and make it right. That kind of accountability is rare. Saturday night brought a similar hiccup at the bar, and Sayan handled it the same way: professionally, without hesitation.
The room was exactly what I’ve come to expect from Kimpton, clean, comfortable, and well-appointed. But the real story here is the staff outside the restaurant. Dylan, Donna, Sayan, these are hospitality professionals who actually care, and it shows. The hotel itself earns every star.

We stayed for the nights of May 7-8, 2026. From start to finish, we were treated like family and best friends! Our front desk hosts, Donna and Jessica, are amazing - not only super professional but also very kind, thoughtful and generous! The hotel is awesome - the bar, Blue Hound restaurant, and the pool are all fantastic. We got free passes to the Eos Gym across the street which is a great gym. We would highly recommend staying here for your next trip to Phoenix. Many thanks to Donna and Jessica!! ❤️