Kimpton Hotel Palomar Phoenix Cityscape by IHG

Hotels
Kimpton Hotels
9 (860 reviews)
2 East Jefferson Street , Phoenix , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent Service
Great Location
Cons:
Overpriced restaurants
None mentioned about food

Categories

Cleanliness
9.25
Standard quality for this hotel tier.
Service
9.75
Exceptional service provided by staff, repeatedly praised in reviews.
Location
9.25
Prime location noted in multiple reviews.
Room Quality
8.75
Clean hotel with great amenities.
Amenities
8.75
Good amenities as mentioned but some overpriced restaurants.
Value for Money
8.25
Some mentions of high prices.
Food and Beverage
8.75
No specific feedback on food, standard quality for this hotel tier.
Overall Experience
9.25
Overall experience was very positive with multiple mentions of happiness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:31

Property Description

Rooftop Pool and Bar
Experience luxury at its finest with our rooftop pool and bar, offering stunning views of the cityscape while you relax and unwind.

Gourmet Dining at Blue Hound Kitchen
Indulge in a culinary delight at Blue Hound Kitchen, where locally sourced organic ingredients come together to create a mouthwatering menu for lunch and dinner.

Convenience and Comfort
From a concierge service to in-room spa services, we ensure your stay is seamless and enjoyable. Plus, enjoy free access to EOS Fitness and a business centre during your visit.

Book your stay at Palomar Phoenix Cityscape, a Kimpton Hotel, and immerse yourself in the vibrant heart of Phoenix.

Important information:

Kimpton Hotels considers 10 or more rooms a group. Kimpton Hotels reserves the right to cancel 10 or more rooms booked online. Please contact the hotel directly if booking 10 or more rooms.

Guests under the age of 18 can only check in with a parent or official guardian.

The guest amenity fee includes:

• $10 daily food and beverage credit
• Upgraded WiFi speed throughout the hotel guest rooms and public spaces for up to 5 devices
• 15% off spa and salon services at Perry Monge Salon & Spa
• Access to EOS Fitness Club and EOS Fitness Classes
• Unlimited local and long distance telephone calls
• Complimentary printing, faxing and copyingGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 860 reviews
Cleanliness: 9.25
Service: 9.75
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.75
Overall Experience: 9.25
A
Arden solo_traveller us
10
2026-08-27 via Nuitee
C
Calieb couple us
10
Perfect location for downtown phoenix
Pros:

The friendly staff and the location!

Cons:

I loved everything about this hotel

2026-08-24 via Nuitee
V
Valenzuela solo_traveller us
10
2026-08-23 via Nuitee
J
Joanne extended_group gb
8
2026-08-18 via Nuitee
P
Presley extended_group us
8
2026-08-16 via Nuitee
F
Francois solo_traveller fr
8
Pros:

Hôtels moderne.
Bon petit déjeuner.
.

Cons:

Piscine a l'ombre l'après-midi et bruyante car proche route.
Le petit déjeuner était inclus mais a priori sur la base d'un forfait non précisé par booking lors de la réservation : nous avons dû payer 26$ de supplément !

2026-08-08 via Nuitee
A
Adrian couple us
10
2026-08-04 via Nuitee
A
angelicagK2733FI Family
10
Perfect Location
Pros:

Fantastic stay at the Kimpton Hotel Palomar in Phoenix . The check in process was smooth , staff was incredibly welcoming . Our room was spacious , clean and comfortable . The location was walking distance to the Chase Field Stadium. The perks of this hotel was the social hour 😉I highly recommend this hotel and would definitely be booking here again !

2026-07-22 via Tripadvisor
T
Tânia family_with_children pt
10
Perfeito para descansar e excelente relação qualidade-preço. Pessoal muito simpático e disponível.
Pros:

Limpeza, quarto muito confortável e amenities para os hóspedes.

Cons:

Gostamos de tudo

2026-07-22 via Nuitee
F
Frederick couple us
8
Great location. Great pool bar. Great restaurant.
Pros:

Great property, but confusing pricing.

Cons:

Making sense of my bill.

2026-07-19 via Nuitee
I
Ibarra extended_group us
6
2026-07-14 via Nuitee
B
Benson solo_traveller us
10
Pros:

comedy store tickets.. free drinks social hour.. free breakfast

Cons:

pool was a little smaller than advertised but still nice

2026-07-14 via Nuitee
A
Angeli Giancarlo extended_group it
8
2026-07-13 via Nuitee
K
Katja family_with_children ch
10
Pros:

Tolles Hotel, zentrale Lage, sehr sauber und konfortabel, gerne wieder

2026-07-13 via Nuitee
G
Giuseppe extended_group it
8
2026-07-13 via Nuitee
H
Hurtado8 Family Texas
10
Beautiful Hotel in Great Location!
Pros:

Beautiful hotel in great location! Staff was very pleasant. Beds were comfortable and room was very clean. Located within walking distance to many restaurants. Highly recommend hotel.

2026-07-12 via Tripadvisor
N
Norman solo_traveller us
10
2026-07-09 via Nuitee
S
Safari19736046914 Family
10
Top notch service from Bryce and Douglas
Pros:

I had a wonderful stay at the kimpton hotel Palomar largely thanks to Bryce and Douglas. They were incredibly accommodating, always available to help with any issue and went above and beyond to ensure a fantastic experience. I highly recommend this hotel for its top notch service.

2026-07-07 via Tripadvisor
N
nancybX920YO Couples
10
Made a weekend to remember!
Pros:

One word, FANTASTIC! Stayed for the weekend of the Fourth of July. Had exceptional service from check in from Jessica and Dylan who were so cheerful and helpful. Location fantastic, we took in a WMBA game & a ball game just across the street. So close to wonderful restaurants and other entertainment. Pool & bar on the rooftop was an oasis of cool comfort on the sunny AZ summer day & evening. Service was excellent, Naomi & Matt made sure we wanted for nothing. Busy weekend but they handled it with a smile. Hotel bar at Blue Hound had excellent selection with a master bartender Julius. Top floor room with fantastic view, spacious and very comfortable. Highly recommended!

2026-07-04 via Tripadvisor
R
Regina family_with_children us
5
Probably will never book there again.
Pros:

Location was perfect! Property was clean and staff was very nice.

Cons:

For the price I paid, I was expecting a microwave and maybe a love seat in the room. Was not allowed late check out.

2026-07-01 via Nuitee