Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Amenities not as expected
Food quality inconsistent
Parking fees

Categories

Cleanliness
8.15
Most reviews mentioned cleanliness as satisfactory but noted some issues, hence a moderate score.
Service
8.65
Many reviews highlighted friendly and amazing staff, indicating high service quality.
Location
8.95
Location praised in multiple reviews, consistently rated as excellent.
Room Quality
7.95
Large rooms mentioned positively, but some issues noted that's impacting the score.
Amenities
7.45
Some amenities were criticized, leading to a lower rating here.
Value for Money
8.35
Generally good value was noted, with some specific criticisms regarding charges.
Food and Beverage
7.75
Food quality noted as average in several comments, impacting this rating.
Overall Experience
8.35
Overall satisfaction was positive, despite some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:01

Property Description

Luxurious Tradition and Prime Location
The 5-star Hotel Europe, with over 130 years of tradition, offers a blend of luxury and history in the heart of Sarajevo. Situated between the Ottoman Old Town and the Austro-Hungarian buildings, it provides a unique experience for guests seeking elegance and convenience.

Wellness Oasis and Culinary Delights
Indulge in relaxation at the wellness centre with Turkish bath, saunas, and beauty treatments. Enjoy a variety of coffee beverages at Bečka Kafana and savor local and international cuisine at the à la carte restaurant, ensuring a delightful culinary journey during your stay.

Convenience and Accessibility
With major attractions within a 300-metre radius, a supermarket, restaurants, bars, and parks just steps away, Hotel Europe offers the perfect base for exploring Sarajevo. Additionally, being in close proximity to transportation hubs makes travel seamless for guests.

To experience the epitome of luxury and convenience at Hotel Europe, book your stay now.

Important information:

According to the provisions of the law, smoking is prohibited in all accommodations units.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SJJ

Location

Guest Reviews

8.2
Based on 2276 reviews
Cleanliness: 8.15
Service: 8.65
Location: 8.95
Room Quality: 7.95
Amenities: 7.45
Value for Money: 8.35
Food and Beverage: 7.75
Overall Experience: 8.35
J
John • solo_traveller • ae
7
2026-09-15 • via Nuitee
I
Igor • extended_group • si
7
We enjoy it because of the good atmosfere and perfect location. Stuff made us warm wellcome and nice stay.
Pros:

Extremely good location, friendly stuff and garage.

Cons:

It is not maintained. For example windows are good but not adjusted appropriately so that the noise from the outside is coming to the room.

2026-09-14 • via Nuitee
R
Robert • couple • at
8
2026-09-14 • via Nuitee
G
Guilherme Nunes • solo_traveller • de
6
Pros:

Das sehr große und Kompfortable Zimmer und alles im allen wunderschön gestalltet

Cons:

Den zugang zur Garage durch das Treppenhaus

2026-09-14 • via Nuitee
A
Alva • couple • se
6
Helt okej
Pros:

Servicen var bra, personalen var trevlig och hjälpsam. Superbra läge.

Cons:

Det tog väldigt lång tid att få varmvatten i dusch och handfat. Badkaret i vårt rum läckte, WiFi:et var långsamt och smart-tvn fungerade inte på grund av det. Det var också lyhört ut mot gatan, det var ett bröllop på hotellet under vår vistelse och vi vaknade fram och tillbaka under natten på grund av ljudnivån.

2026-09-13 • via Nuitee
D
Dino • extended_group • hr
8
Pros:

Lokacija hotela, susretljivost osoblja, pogled iz sobe odličan

Cons:

Sve ok..

2026-09-13 • via Nuitee
T
Tamás • couple • hu
7
Pros:

Elhelyezkedés, szobák mérete, segítőkész személyzet.
Elektromos autó töltés végül lehetséges volt. :)

Cons:

Penészfoltok a zuhanyzóban.
Közepes reggeli, nem túl nagy kínálat (nem 5 csillagnak megfelelő).

2026-09-12 • via Nuitee
J
Joseph • extended_group • gi
8
Pleasant and comfortable
Pros:

Location

Cons:

The reception is in dire need of refurbishment.

The SPA was not in operation only the pool.

2026-09-11 • via Nuitee
V
Vladimir • solo_traveller • rs
4
2026-09-11 • via Nuitee
A
Abdulrahman • extended_group • sa
8
Good place to stay
Pros:

Great location, clean, good facility

Cons:

Paid parking, noisy at nights.

2026-09-07 • via Nuitee
E
Esad • solo_traveller • us
10
2026-09-05 • via Nuitee
A
Aleksandra • solo_traveller • rs
10
2026-09-03 • via Nuitee
F
Fawaz • solo_traveller • kw
10
2026-09-02 • via Nuitee
J
J.Jelena • solo_traveller • nl
5
Pros:

Locatie van hotel

Cons:

Badkamer vol met schimmel .Heel veel overlast van buiten lawaai en muziek tot laat in de nacht. Ontbijt matig.Hotel verdient niet meer dan 3*.

2026-09-02 • via Nuitee
P
Perihan • solo_traveller • tr
10
2026-09-01 • via Nuitee
M
Mansour • extended_group • us
5
Will not come back.
Pros:

The location.

Cons:

The air conditioning in the room is not working properly. I won’t be surprised if they downgrade the hotel to 4 star instead of 5 star. The lobby, the furniture, the service need to be renovated and improved.

2026-08-30 • via Nuitee
J
Jaber • solo_traveller • sa
10
A centrally located hotel with excellent staff, spacious rooms, and delicious breakfast, perfect for exploring the city.
Pros:

Hotel located in the heart of the city. The experience began with an outstanding check-in and check-out process, thanks to the friendly and efficient staff who made everything seamless.
The room I stayed in was both clean and spacious.I particularly enjoyed the breakfast a great start to my day.

The hotel's central location is a significant advantage, as it is close to all the attractions and necessities you could need. Whether you're looking for restaurants, shops, or sightseeing spots, everything is just a short walk away.

Overall, this hotel is excellent and I look forward to returning on my next visit!

Cons:

Nothing

2026-08-29 • via Nuitee
A
Adaleta • family_with_children • hr
8
Odlična lokacija.
Pros:

Doručak je solidan, možda malo manji izbor hrane nego u drugim hotelima s 5*. Pohvalno što je vikendom doručak do 11.
Sobe uredne i čiste. Ima parking, napeto je sa slobodnim mjestom, ali može se.
Ekipa s recepcije sjajna i ljubazna.

Cons:

Apsolutni kaos liftovima od kojih jedan vozi u garažu, ali samo do nekog kata, a drugim idete van, ali skroz izvan hotela, jedan ne radi, jedan vodi u drugo krilo hotela, iz garaže izlazite pješice, nema šanse da skužiš s kojim liftom ideš gdje. Ali to je čar boravka <3 , Lokacija nadoknađuje sve.

2026-08-29 • via Nuitee
S
Serkan • solo_traveller • tr
10
2026-08-29 • via Nuitee
P
PASCAL • solo_traveller • fr
9
Pros:

situation
equipement
petit dejeuner

Cons:

certains equipement casse

2026-08-28 • via Nuitee