Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location with tram access and free parking
Friendly and helpful staff; small gifts on departure noted
Spacious rooms and modern bathroom design
Money exchange and restaurants/fast food nearby
Cons:
Breakfast: low variety, overcrowded and low quality
Weak or non-working air conditioning; minibar/fridge failures
Smoke smell in some public areas and poor cleaning of spilled food
Noise and crowding (many children/tourists, large breakfast hall)
Occasional damp/mould smell in rooms/bathrooms
Operational issues with luggage handling and slow maintenance

Categories

Cleanliness
6.5
Mixed reports: some guests found rooms clean, but multiple complaints about smoke smell in public areas, spilled food left uncleaned, and humidity/mould in some rooms and bathrooms.
Service
8.3
Generally praised staff (friendly reception, small gifts at check-out) and helpfulness, though some operational issues reported (having to carry own luggage, slow or ineffective maintenance responses).
Location
8.6
Convenient for drivers and airport proximity, tram stop ~150m to Old Town and free parking in front; some guests noted it is a bit removed from the city centre for walking visitors.
Room Quality
7
Rooms are described as large with modern bathrooms by several guests, but recurring problems reported with weak air conditioning, non-cooling fridges/minibars, extra mattresses provided unexpectedly, and occasional damp/mould smell.
Amenities
7.8
On-site amenities like parking and money-exchange were appreciated and restaurants nearby; however, broken or ineffective in-room amenities (AC, minibar) and noisy ventilation reduce the score.
Value for Money
7.2
Some guests felt the hotel offered acceptable value for the price (free parking, location), while others felt disappointed by breakfast quality and room amenity issues, making value mixed but generally adequate.
Food and Beverage
5.8
Consistent negative feedback: breakfast described as low quality, limited variety (mostly local/muslim options), overcrowded, poorly organised and at times unhygienic; a clear area for improvement.
Overall Experience
8
Overall mixed to positive: many guests liked staff, room size and location, but significant negatives (breakfast, AC/fridge issues, noise, occasional cleanliness problems) create an uneven stay experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:11

Property Description

Luxurious Accommodation
Experience spacious and modern rooms at Hollywood Hotel, equipped with free WiFi and air conditioning for your comfort.

Leisure and Wellness Facilities
Indulge in the hotel's indoor pool, sauna, and fitness centre - all complimentary for guests.

Dining and Entertainment
Savor a variety of culinary delights at 3 restaurants offering local, international, and Mediterranean cuisine.

Plan your stay at Hollywood Hotel now to enjoy a blend of relaxation, entertainment, and convenience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SJJ

Location

Guest Reviews

7.4
Based on 4658 reviews
Cleanliness: 6.5
Service: 8.3
Location: 8.6
Room Quality: 7
Amenities: 7.8
Value for Money: 7.2
Food and Beverage: 5.8
Overall Experience: 8
M
Melisa • couple • de
3
2026-11-07 • via Nuitee
J
Jelena • family_with_children • hr
5
Ocjena je 5/10 samo radi ljubaznog osoblja. Ali smatram ovo prevarom jer sam odabrala ovaj hotel isključivo radi baz
Pros:

Hotel je uredan, cijena okej, osoblje jako ljubazno.

Cons:

Ocjena je 5/10 samo radi ljubaznog osoblja. Ali smatram ovo prevarom jer sam odabrala ovaj hotel isključivo radi bazena jer sam došla sa sinom od 3 godine. Međutim bazeni kako kažu “nisu u funkciji” nije da nisu u funkciji jer sam išla provjeriti bazeni se renoviraju, tako da gosti trebaju biti obaviješteni o tome jer ovako ovo smatram prevarom jer sigurno nebih došla u hotel ako nema bazena, također ni u drugom hotelu koji radi zajedno s ovim. Tako da izgubljeno vrijeme za moje dijete.

2026-11-07 • via Nuitee
B
Breznik • family_with_children • si
10
Pros:

Osebje

2026-11-07 • via Nuitee
T
Tomanovic • family_with_children • rs
9
Great staff
Pros:

Hotel has a lot of facilities, good restorant and spa. Location is good, easy to find.
Staff was really helpful and friendly, they made our stay more comfortable.

Cons:

Pillows were uncomfortable, we both suffered during the night.

2026-11-07 • via Nuitee
P
Petr • couple • cz
9
Pros:

The breakfast was excellent and varied.

2026-11-06 • via Nuitee
N
Nadis • solo_traveller • de
10
2026-11-06 • via Nuitee
I
Ilija • extended_group • mk
9
Pros:

Big hotel, solid breakfast, very helpfull staff.

Cons:

The pool was closed, but they provided vouchers for the nearby Thermal Riviera.

2026-11-05 • via Nuitee
Žiga • family_with_children • si
9
2026-11-05 • via Nuitee
S
Sehic • extended_group • ba
3
2026-11-05 • via Nuitee
I
Ilir • solo_traveller • al
8
2026-11-05 • via Nuitee
N
Nikola • couple • me
10
2026-11-05 • via Nuitee
K
Krešimir • solo_traveller • hr
8
2026-11-04 • via Nuitee
N
Nermin • family_with_children • ba
10
Pros:

I had a wonderful stay at this hotel and was extremely satisfied with everything. The staff were exceptionally friendly, welcoming, and always ready to help. The service was outstanding, and the food was excellent, with a great variety and quality.

2026-11-04 • via Nuitee
Y
Yaşar • couple • tr
6
Pros:

Konumu benim için iyiydi. Ama şehir merkezine uzak denebilir.

Cons:

Kahvaltısı kötüydü, yetersizdi,

2026-11-02 • via Nuitee
A
AIDA • couple • si
9
Odlično 3 nočitve, dobra izkušnja, in čudovito Sarajevo
Pros:

Odličen hotel. zelo velika soba z balkonom, zelooo udobna postelja, čistoča odlična, zelo prijazno in ustrežljivo osebje,
zajtrk v redu, za 4* bi pričakovala bolj bogat zajtrk, a je bila osnovna ponudba v redu. Odlična hotelska restavracija "Sokak" z odlično hrano in odlično postrežbo, cenovno ugodno. prednost brezplačno parkiranje. Bližina tramvajske postaje za center mesta- Baščaršijo,

Cons:

Nimam večjih pripomb. Vse ok.

2026-11-02 • via Nuitee
A
Aida • family_with_children • hr
8
Pros:

Ljubaznost i susretljivost osoblja i trud zaposlenika unatoč velikom broju gostiju.

Cons:

Velika gužva u hotelu zbog velikog broja gostiju, organiziranih grupa i ekskurzija.

Gužva u zajedničkim prostorima, zbog čega boravak nije uvijek dovoljno ugodan i opuštajući.

Organizacija bi se mogla bolje prilagoditi velikom broju gostiju kako bi se izbjegle gužve i čekanja.

2026-11-02 • via Nuitee
S
Seno • couple • ch
8
2026-11-02 • via Nuitee
T
Thacker • family_with_children • gb
9
Pros:

Staff were very helpful
Spa was good

Cons:

All ok

2026-11-01 • via Nuitee
O
Osman • extended_group • tr
8
2026-11-01 • via Nuitee
T
Tim • extended_group • us
10
2026-11-01 • via Nuitee