Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Spacious rooms
Cons:
Old amenities
Cleanliness issues
Incomplete kitchen facilities

Categories

Cleanliness
7.81
Several reviews mentioned dirtiness or the need for deep cleaning.
Service
9.28
Exceptional service from staff, particularly highlighted by guests.
Location
8.82
Convenient location for sightseeing and food shopping.
Room Quality
7.27
Rooms described as outdated, with issues like old facilities.
Amenities
6.8
Many complaints about kitchen not being fully equipped and maintenance issues.
Value for Money
8.26
Considered fair value for the size and location despite some negative aspects.
Food and Beverage
8.31
Not specifically mentioned but standard offerings for the hotel tier.
Overall Experience
8.28
Guests had a generally positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 13:21

Property Description

Luxurious Apartments with Prime Location
Experience spacious living just minutes away from KL Tower in air-conditioned apartments with a well-equipped kitchen and cable TV.

Relaxation and Recreation
Enjoy the indoor pool with jacuzzi and sauna, fitness centre, and children's playground for ultimate relaxation and fun during your stay.

Delicious Dining and Quiet Reading
Indulge in à la carte local and Western dishes at Cosmic Restaurant and spend peaceful moments in the hotel's library with a wide selection of books.

To book your stay at The Maple Suite for a memorable experience, visit our website now!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.
In accordance to National Recovery Plan guidelines, The Maple Suite ONLY allowed to check in who are fully-vaccinated and must show their COVID-19 digital vaccination certification in MySejahtera upon checking in. Those completed 2nd dosed must be after 14 days of vaccination. Couples who are fully-vaccinated are ALLOWED to bring along their children who are 17 years old or younger for checking in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.1
Based on 818 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 7.27
Amenities: 6.8
Value for Money: 8.26
Food and Beverage: 8.31
Overall Experience: 8.28
R
Rahasiati • family_with_children • my
7
2026-06-06 • via Nuitee
K
kailee • solo_traveller • nz
7
Would consider staying again!
Pros:

Good location a small walk to many things.
Big balcony with city views
Huge 2 bedroom, 3 bath apartment (with study and washing machine)! Felt like we were in a penthouse (although it's very dated 😅)
Huge covered pool

Cons:

2nd bedroom aircon was poor and the apartment was so large it did take time to cool down.
The balcony side was very low, beware for children or one to many drinks!
Pool closed early and elevators were slow

2026-06-05 • via Nuitee
O
odile • solo_traveller • fr
8
Sejours inoubliable.🥰
Pros:

L'hôtel était très bien placé à 10 minutes de plusieurs centres commercial et des night market. Le personnel est très accueillant souriant aimable et serviable.

Cons:

Le logement est un peu vieillot dommage qu'il y ait des moquettes dans les chambres. Il n'y a pas de pommeau de douche les douches sont fait comme dans les vestiaires de foot.

2026-05-18 • via Nuitee
F
Feyrouz • solo_traveller • fr
3
Pros:

Non

2026-05-12 • via Nuitee
M
Mohamed • family_with_children • nl
7
2026-05-07 • via Nuitee
C
Cengiz • family_with_children • nl
8
Prima voor 1-2 dagen
Pros:

Ruimte en uitzicht

Cons:

Beetje gedateerd en airco luid

2026-05-04 • via Nuitee
C
Chun Weei • family_with_children • my
4
2026-04-26 • via Nuitee
H
Hema • family_with_children • gb
7
Pros:

Spacious rooms and excellent service. Helpful and friendly staff, it was a treat to be handed water bottles as we arrived. Highly recommend.

2026-04-13 • via Nuitee
A
Aleksandr • solo_traveller • ru
8
Great place for stay in the center of city
Pros:

Very large and clean old-fashioned apartment, all essentials included

Cons:

Air conditioners are bit noisy

2026-03-30 • via Nuitee
K
Khalid • family_with_children • ae
8
Pros:

The rooms were spacious, clean and comfortable. The staff was also helpful and were always there to support us.

Cons:

The rooms did not have intercom which created problems. We had to go down if we needed anything. Also, since there were no good restaurants in close vicinity, no food delivery was agreeing to deliver food.

2026-03-25 • via Nuitee
M
MOHD NIZAM • family_with_children • my
10
2026-03-10 • via Nuitee
D
Dominique • extended_group • be
7
une belle vue sur les tours mais un endroit et un accueil un peu froid...
Pros:

la vue sur les tours de KL est très belle mais la suite faisait un peu trop formel et pas très au gout du jour (pas assez de prises de courant aux bons endroits...

2026-02-25 • via Nuitee
V
Vimlesh • solo_traveller • in
7
2026-02-23 • via Nuitee
A
Akmalia • couple • my
9
2026-02-09 • via Nuitee
A
Amir • family_with_children • my
10
Awesome place, good workers, nice environment
Pros:

Everything

Cons:

Nothing

2026-02-08 • via Nuitee
J
Jonathan • family_with_children • de
8
Pros:

Tolle Lage sehr zentral, vieles zu Fuß erreichbar

2026-01-29 • via Nuitee
L
Leslie • couple • us
8
Great value for a huge apartment stay!
Pros:

The apartment was huge! Had everything we needed and the balcony looked right onto KL tower which was a super plus! Loved watching the nightly show of changing colors. The location was g rear as it was within walking distance of everything we wanted to see!

Cons:

The apartment was a bit dated and the rug in the bedroom had seen better days.

2026-01-24 • via Nuitee
Q
Quiah • family_with_children • bd
6
2026-01-20 • via Nuitee
S
Sivadas • extended_group • my
3
Fair
Pros:

The location

Cons:

Water pressure

2026-01-19 • via Nuitee
S
Steve • family_with_children • au
10
Fantastic, budget friendly option in wonderful location!
Pros:

After 2.5 weeks in Malaysia, this was by far our favourite stay. Very budget friendly at 310RM per night, and a great, spacious room with fantastic facilities. Absolutely perfect location and friendly staff.

2026-01-19 • via Nuitee