Unique Hotel Post

Hotels
9.2 (546 reviews)
Bahnhofstrasse 41 , Zermatt , ch

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Nightclub
Non-smoking rooms
Restaurant
Room service
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
Comfortable rooms
Cons:
High price for some services
Minor food issues

Categories

Cleanliness
9.26
Most reviews indicate a clean and well-maintained environment.
Service
9.73
Staff were consistently praised for their friendliness and helpfulness.
Location
9.77
Many reviews highlighted the excellent location of the hotel.
Room Quality
9.42
Guests reported comfortable, cozy, and well-decorated rooms.
Amenities
9.05
Most amenities were well-reviewed, though some found the spa too small.
Value for Money
8.21
One review mentioned that the price was on the higher side.
Food and Beverage
8.76
Breakfast was frequently praised, though some minor issues were noted.
Overall Experience
9.43
Overall, guests expressed high satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:40

Property Description

Luxurious Accommodation with Stunning Views

Spa Retreat and Fine Dining
Indulge in relaxation at our spa area offering a sauna, steam bath, hot tub, and rejuvenating massages. Enjoy culinary delights at our 3 restaurants serving a variety of dishes.

Convenient Amenities and Services
Benefit from free Wi-Fi, complimentary transfers to nearby stations, and a car-free village experience in Zermatt.

Book now to experience the perfect blend of luxury and convenience at Unique Hotel Post.

Important information:

Please note that Zermatt is a car-free village. You can park your car in Täsch (indoor parking) and continue to Zermatt by train or taxi. The train ride from Täsch to Zermatt takes 15 minutes. The hotel is a 5-minute walk from the train station.

Please inform the hotel at least 10 minutes before your arrival in Zermatt if you want to make use of the free transfer service.

Please note that all the hotel's restaurants and bars are only open during the winter season. Limited opening times apply in other seasons.This property might host on-site functions, so noise may be audible in some rooms.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    Children from 9 years old to 17 years old stay for CHF 100 per person per night when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    People 9 years old and over stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 546 reviews
Cleanliness: 9.26
Service: 9.73
Location: 9.77
Room Quality: 9.42
Amenities: 9.05
Value for Money: 8.21
Food and Beverage: 8.76
Overall Experience: 9.43
J
Jamila solo_traveller lu
10
A wonderful stay with excellent service in the heart of Zermatt.
Pros:

I really enjoyed my stay. The room was beautiful and very comfortable, the service was outstanding, and the staff were incredibly kind and welcoming. I also really appreciated the room upgrade — it made the experience even more special.

Cons:

Nothing in particular, I had a lovely stay.

2026-05-20 via Nuitee
M
MORGENTHALER family_with_children fr
8
Pros:

La chambre très propre et confortable.
Le petit déjeuner exceptionnel.

Cons:

Seul bémol à 23 heures c'était très bruyant la musique à fond qu'on entendait. Très difficile à s'endormir.

2026-05-19 via Nuitee
A
Adam solo_traveller au
10
One night was not enough
Pros:

Very welcoming staff. Fantastic room with views of the Matterhorn. Wonderfully appointed room and great hotel facilities, really enjoyed the pub.

Cons:

Nothing

2026-05-17 via Nuitee
E
Edward couple us
10
And above all the hotel employees were very attentive and nice
Pros:

Location location and location

Cons:

Nothing to complain

2026-05-16 via Nuitee
S
Simon couple gb
9
Excellent hotel in a great location.
Pros:

Great location from the train station. Good choice of food for breakfast, self service and menu choices. Very friendly and efficient staff in all areas of the hotel.

Cons:

The temperature in the room was a little hot and not easy to adjust

2026-05-15 via Nuitee
ד.ת. solo_traveller il
10
מלון מעולה
Pros:

הצוות היה אדיב ונחמד מאוד.
שדרגו אותנו לחדר טוב יותר.
המיקום מעולה ויש שירות הסעות לתחנת הרכבת.
ארוחת הבוקר טובה מאוד.

2026-05-14 via Nuitee
S
Sandeep couple in
9
Definitely recommend this place to stay
Pros:

Excellent hotel with excellent location. Has nice breakfast and a nice spa. Very close to the station

2026-05-11 via Nuitee
M
Michaela couple ch
10
Pros:

Sensationelle Lage mitten in Zermatt, geräumiges Zimmer, sehr sauber, freundliches Personal. Sehr netter Empfang. Grosse Auswahl an Speisen zum Frühstück. Schneller und unkomplizierter Check-In und Check-Out.

2026-05-06 via Nuitee
H
Himatsingka solo_traveller in
9
Pros:

Excellent hospitality, good spa

2026-05-05 via Nuitee
R
Ralf extended_group de
9
Top Hotel in jeder Hinsicht
2026-05-05 via Nuitee
R
Rebecca couple cn
10
2026-05-05 via Nuitee
S
Sebastian solo_traveller ch
10
Herrvorragender Service
Pros:

Aussergewöhnlich freundliches und hilfsbereites Personal! Vom Reinigungs-Personal, übers Service-Personal zur Rezeption nur sehr freundliches und zuvorkommendes Personal erlebt! Das Zimmer war sauber und schön!

Cons:

Bei unserem Zimmer war gegenüber eine Bar die recht lange Betrieb hatte.

2026-05-04 via Nuitee
H
Hervé couple ch
8
Pros:

Emplacement dans la rue principale et proche de la gare
Accueil avec Prosecco offert
Balcon avec vue sur le Cervin

Cons:

Petit déjeuner pas à la hauteur d'un 4 étoiles
Cher au regard des prestations

2026-05-04 via Nuitee
R
Randy Traylor solo_traveller us
10
Pros:

I can't Thank the staff enough! I left my ring, that was moms in the room after we checked out. The staff found it and put it in the safe for me until I could take train back from Montreux to pick it up. I was just sure I would never see it again. So grateful for the honesty and care.

2026-05-04 via Nuitee
6
677magdao Friends getaway
10
Unforgettable, amazing experience
Pros:

Our stay in Unique Post Hotel in Zermatt was very special from the very 1st moment. We were picked up at the railway station and welcomed at the reception by very friendly and professional team members. We even received room upgrade! And the room was fantastic. Let me tell you this, I couldn't dream about the better place for my birthday. Nothing was too much trouble for the team members. They were always smiling and willing to help (reception, restaurant, housekeeping, Spa). And the food! Delicious and high quality. We enjoyed every bite.
We also relaxed in the Spa and it was amazing.
You can imagine how sad we were on our last day. But once again team members made it enjoyable as we had lovely ride to the train station with a fantastic and super friendly driver.
Would come back anytime!

2026-05-01 via Tripadvisor
T
Teresa couple ch
9
Overall an amazing stay :-)
Pros:

The room was beautiful and cozy, and so tastefully decorated in a sophisticated but rustic chalet style! Enjoyed the balcony too, even though we didn't have a view of the Matterhorn. Will request this the next time I book. The spa was lovely, we had it to ourselves as it was low season (late April). The breakfast was delicious and so varied and tasteful, and the staff were attentive and friendly. We really appreciated the staff at reception too, both at check-in and check-out. I'd like to mention that Ayan was exceptionally friendly and helpful! We loved the fact that the hotel has some cool bars both in and outside, as well as a great club just downstairs! It was our first time at the Unique Hotel Post (though not the first time in Zermatt) and would definitely stay here again. Thank you for making our stay so memorable and enjoyable!

Cons:

The only comment I would have is the "open" bathroom , just behind the bed, which doesn't offer much privacy. But at least the toilet is private.

2026-05-01 via Nuitee
L
Lisandra solo_traveller br
9
2026-04-27 via Nuitee
U
Ulrike solo_traveller de
10
2026-04-25 via Nuitee
L
Luana couple ch
9
Alles top - wir würden jederzeit wieder hierher kommen!
Pros:

Sehr stylische und gemütliche Zimmer, hervorragendes Bett! Das Personal war stets bemüht und hilfsbereit, und wir haben im Restaurant La Vivanda sehr gut gegessen. Leider hatten wir keine Zeit, das Spa zu erkunden - dieses wäre aber bestimmt auch ganz toll gewesen!

Cons:

-

2026-04-25 via Nuitee
C
Colin family_with_children au
10
Pros:

Excellent staff, friendly an helpful

Cons:

The many steps and stair a bit hard to navigate

2026-04-24 via Nuitee