Hanoi Charming House

Hotels
•
Independent
7.6 (101 reviews)
15 Yen Thai Street, Hoan Kiem, Hanoi, 10000 , Hanoi , VN
+84 917 290 354

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Smoke-free property
Tours/ticket assistance
Accessible shuttle
No accessible shuttle

Review Highlights

Pros:
Excellent central location (quiet street/near attractions)
Helpful, friendly and responsive staff/owner
Very good value for money / cheap
Good nearby breakfast/café options
Quiet little alley, convenient for sightseeing
Ability to leave luggage, easy check-in
Cons:
Poor cleanliness (dirt, stains, mouldy odour)
Old, shabby rooms and broken fittings
Unreliable Wi‑Fi or no Wi‑Fi in some rooms
Slippery bathroom floors / safety concerns
Occasional no water / awkward access via massage area
Thin walls / poor sound insulation

Categories

Cleanliness
4
Multiple reviews report dirty rooms, stains, mouldy odour and generally poor cleanliness (e.g., 'Room was very dirty', 'Une odeur de moisi', 'smutsigaste jag sett').
Service
10
Consistently praised staff and owners: helpful, quick, friendly reception and assistance (owner changed rooms, staff availability and good welcome).
Location
10
Very strong positive consensus: central, convenient for sights, quiet street/ruelle, excellent old-quarter location and nearby cafés/restaurants.
Room Quality
4
Rooms described as old, shabby and basic with broken fittings and poor maintenance (wearing fixtures, basic/very old interiors, scary elevator experience).
Amenities
4
Frequent amenity issues: unreliable or no Wi‑Fi in rooms, limited TV channels, slippery bathroom floor, occasional no-water reports and awkward access/elevator concerns.
Value for Money
9.5
Repeated comments emphasise good/very good value and low price relative to location (e.g., 'Très bon rapport qualité prix', 'Good value for money').
Food and Beverage
9.5
Though hotel F&B limited, several guests praise nearby breakfast/café and a good breakfast experience when available ('Petit dej très bon'); local food options rated highly.
Overall Experience
9.8
Mixed but overall positive for short stays: excellent location and service and good value offset cleanliness and room-condition issues; suitable for budget/one-night stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-06-01 11:23

Property Description

Experience the perfect blend of comfort and convenience at Hanoi Charming House, nestled in the vibrant heart of Hanoi.

Exceptional Comfort
Each of our 15 air-conditioned rooms is designed for relaxation, featuring minibars and LCD televisions. With complimentary wireless internet access and private bathrooms stocked with premium toiletries, you'll feel right at home.

Unmatched Services
Enjoy round-the-clock hospitality with our dedicated 24-hour room service and front desk. Whether you need concierge assistance or business center access, we ensure that every need is met effortlessly.

Prime Location
Situated just minutes from iconic spots like Hoan Kiem Lake and St. Joseph's Cathedral, explore the rich culture of Hanoi without the hassle of long commutes. Discover the vibrant surroundings, including bustling markets and captivating galleries.

Book your stay at Hanoi Charming House now and immerse yourself in the heart of Hanoi!

Important information:

Make use of convenient amenities, which include complimentary wireless internet access and concierge services.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

7.6
Based on 101 reviews
Cleanliness: 4
Service: 10
Location: 10
Room Quality: 4
Amenities: 4
Value for Money: 9.5
Food and Beverage: 9.5
Overall Experience: 9.8
Đăng • solo_traveller • vn
7
Khách sạn tốt
Pros:

Rất tốt

2026-07-25 • via Nuitee
T
Tất Thế • solo_traveller • vn
8
2026-07-19 • via Nuitee
C
Cảnh Hòa • family_with_children • vn
10
Đáp ứng tốt cho kỳ nghỉ của gia đình.
Pros:

Thoải mái.

Cons:

Vị trí đường đi lại nhỏ.

2026-07-16 • via Nuitee
G
ghislaine • solo_traveller • fr
5
2026-07-14 • via Nuitee
D
Diem Hang • solo_traveller • vn
7
2026-07-09 • via Nuitee
A
Alejandro • couple • be
8
quick 1 day booking to have a place to fall back to while visiting Hanoi.
Pros:

Easily accessible, big room, good location, good wifi, good air conditioning. We booked this place because we had checked out of our previous hotel and we needed a place to relax while waiting for the bus. We booked it 5 min ahead, and they welcomed us in a very friendly manner. All expected amenities were there, and it was very nice to have our own private room & bathroom for this price.

Cons:

It was exactly what we expected for the price so nothing to complain about! :)

2026-07-03 • via Nuitee
N
Ngoc • couple • vn
8
2026-06-25 • via Nuitee
Q
Quý • couple • vn
5
2026-06-22 • via Nuitee
L
Luận • solo_traveller • vn
9
Pros:

Lối thoát hiểm ko có, bên dưới nhiều đồ bằng nhựa, nĩ, lối đi hẹp, cảm giác ko yên tâm về cháy nổ.

2026-06-22 • via Nuitee
L
Le Nguyen • solo_traveller • vn
8
Khong gian rong rai thong thoang, gia ca phu hop, co dip se tro lai
2026-06-11 • via Nuitee
M
Michael • couple • my
7
2026-06-02 • via Nuitee
Q
Quang • couple • vn
9
Pros:

Với trong pho co nhu vậy laf on, le tan nhiệt tinh

2026-06-02 • via Nuitee
G
ghorbel • solo_traveller • tn
7
2026-06-01 • via Nuitee
B
Bùi • solo_traveller • vn
8
Pros:

Tôt

2026-05-26 • via Nuitee
F
Ferran • couple • nl
9
2026-05-20 • via Nuitee
B
Behrad • family_with_children • de
7
Pros:

Service

Cons:

Kein Wasser

2026-05-19 • via Nuitee
L
Louis • solo_traveller • fr
9
Pros:

Very nice place located in the center of Hanoi in a quiet street

2026-05-19 • via Nuitee
A
Anh • couple • vn
6
Tiền nào của nấy, ở trung tâm thành phố với giá phòng ntn thì không đòi hỏi thêm
Pros:

Ở trung tâm thành phố, thuận tiện đi lại

Cons:

Nội thất cũ

2026-05-18 • via Nuitee
W
Wengao • solo_traveller • au
7
good experience
2026-05-17 • via Nuitee
R
Rodriguez • couple • ph
5
2026-05-12 • via Nuitee