Hotel FIS

Hotels
•
TMR
8.3 (1317 reviews)
K Vodopádom 4028/6 , Poprad , sk

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food
Cons:
Noisy rooms
Cleanliness issues
Limited amenities

Categories

Cleanliness
7.63
Some reviews mention flies and poor maintenance affecting overall cleanliness.
Service
9.1
Positive comments about helpful and friendly staff.
Location
9.14
Many reviews praise the fantastic location for hiking and nearby amenities.
Room Quality
7.59
Comments indicate older furnishings and noise issues from thin walls.
Amenities
7.62
Limited breakfast options and outdated facilities noted by guests.
Value for Money
8.08
Some guests felt prices were high considering the overall experience.
Food and Beverage
8.63
Guests enjoyed the quality of food and breakfast offerings.
Overall Experience
8.6
Overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 20:04

Property Description

Mountain Paradise at Hotel FIS

Nestled by the tranquil Štrbské Lake, Hotel FIS offers a perfect retreat at the gateway to the Mlynická Valley.

Luxurious Wellness Amenities

Indulge in the spa's array of saunas, hot tub, and treatment rooms, or stay active in the gym and sports hall with various game options.

Delightful Dining and Renovated Rooms

Savor Slovak delicacies at the on-site restaurant, unwind at the lobby bar, and rest in newly-furnished rooms with mountain-style comfort.

Ready to immerse yourself in the beauty of High Tatras? Book your stay at Hotel FIS now and experience a blend of relaxation and adventure.

Important information:

Please note that the hotel only accepts dogs older than 6 months and the stay is surcharged. For further info please contact the property.

Cable car and water park tickets are included for registered Gopass members. It cannot be used on the arrival (check-in) day and the number of tickets corresponds to the number of nights spent at the accommodations establishment. Every ticket is nontransferable.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BTS

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in some hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8.3
Based on 1317 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 7.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.6
A
alex • couple • gb
8
Perfect if your planning to do hikes. Right at the foot of the mountain has good beds , good breakfast and reasonably pr
2026-06-10 • via Nuitee
P
Paula • extended_group • pl
8
Piękna lokalizacja
2026-06-09 • via Nuitee
L
Lucia • solo_traveller • sk
10
Cons:

Vankúše sú príliš veľké a neforemné. Bolela ma krčná chrbtica.

2026-06-08 • via Nuitee
M
Marcel • solo_traveller • sk
9
Pros:

veľmi dobré raňajky, bohatý výber. Skvelá lokalita.

2026-06-05 • via Nuitee
M
Matus • couple • cz
7
Pros:

Personal nam umoznil vyuzit gym aj po check out, lokalita

Cons:

Vybavenie izby zastarale, v sprche sme mali za radiatorom stary uterak

2026-06-05 • via Nuitee
P
Peter • solo_traveller • sk
9
Atraktívny pobyt v krásnom prostredí
Pros:

Vynikajúca strava a veľmi príjemný personál v reštaurácii, wellness a na recepcii.

Cons:

Tenké steny cez ktoré bolo počuť všetky zvuky a TV zo susednej izby

2026-06-01 • via Nuitee
I
Ivan • solo_traveller • sk
9
2026-06-01 • via Nuitee
Z
Zuzana • solo_traveller • sk
9
2026-06-01 • via Nuitee
S
Simona • solo_traveller • sk
10
2026-05-31 • via Nuitee
J
Jana • solo_traveller • sk
8
2026-05-30 • via Nuitee
M
Milada • family_with_children • cz
10
Pros:

Všechno

2026-05-28 • via Nuitee
S
Szymon • solo_traveller • pl
10
2026-05-27 • via Nuitee
T
Tibor • solo_traveller • hu
5
Cons:

Nem volt elég udvarias a személyzet, köszönni sem igazán tudtak. 8:45-kor mentünk le reggelizni és már alig volt valami. Sajnos nem is pótolták. Aki 9-kor jött le reggelizni, annak már csak müzli jutott. 2 éve voltunk legutóbb, azóta az ételek minősége sokat romlott. Ár-érték arányban aránytalanul drága szálloda.

2026-05-25 • via Nuitee
A
Anikó • family_with_children • hu
9
Pros:

Csodálatos helyen van a hotel! Köszönjük a személyzet kedvességét, segítőkészségét! Félpanziós ellátást választottunk, amit nagyon jól tettünk! Az ételek ízletesek, megfelelő választékkal, gyerekeknek is. Ráadásul problémásak is voltunk, glutén és laktózmentes étkezést is kértünk egy főnek. Az étteremnek ez sem okozott gondot! Lehet, hogy nem a legmodernebb szálloda, de minden más kárpótol ezért!!! Tisztaság tökéletes, wellness részleg kellemes. Nagyon jó, hogy ingyenes a parkoló, ingyenes libegőzési lehetőség és az ajándék Aquapark belépőt is ki tudtuk használni. Ennyi plusz szolgáltatás kevés helyen van! Még biztosan visszatérünk! Köszönet mindenért, csodálatos 3 napot töltöttünk nálatok! :)

2026-05-20 • via Nuitee
R
Reinhard • solo_traveller • at
7
2026-05-12 • via Nuitee
D
Dominika • couple • sk
10
2026-05-08 • via Nuitee
D
Desanka • solo_traveller • gb
8
2026-05-08 • via Nuitee
Z
Zsolt • family_with_children • hu
8
2026-05-03 • via Nuitee
H
Hoványi • solo_traveller • hu
10
2026-05-03 • via Nuitee
O
ondruskova • solo_traveller • sk
10
Pros:

Personál ochotný, čašník Tomáš poradil a odpovedal s ochotou na všetky otázky.
Strava výborná.

2026-05-02 • via Nuitee