Relax Comfort Suites Hotel

Hotels
7.8 (1891 reviews)
22 Nicolae Balcescu Bulevard , Bucharest , ro

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Poor cleanliness
Room noise

Categories

Cleanliness
5.8
Comments about dirty environment and unclean rooms noted.
Service
8.8
Staff was helpful and responsive to issues.
Location
9.3
Centrally located and convenient access to services.
Room Quality
7.3
Spacious rooms but issues with noise and cleanliness.
Amenities
7.3
Some amenities not well maintained or functional.
Value for Money
8.3
Overall a decent choice for budget travelers.
Food and Beverage
7.8
No specific mentions but standard offering expected.
Overall Experience
7.8
A mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:53

Property Description

Luxurious Accommodations
Relax Comfort Suites, a 3-star hotel in central Bucharest, offers air-conditioned rooms with plasma TVs and free WiFi. Enjoy a comfortable stay in style.

Convenient Location
Situated near the National Theatre and the National Museum of Art, as well as the Old Town, our hotel provides easy access to Bucharest's cultural landmarks and vibrant nightlife.

Exceptional Services
Benefit from 24-hour transfers to Henri Coanda International Airport for a hassle-free travel experience. Explore the city effortlessly, with University Square just a 5-minute walk away, where the heart of Bucharest awaits you.

Book now for an unforgettable stay at Relax Comfort Suites!

Important information:

This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: OTP

Location

Guest Reviews

7.8
Based on 1891 reviews
Cleanliness: 5.8
Service: 8.8
Location: 9.3
Room Quality: 7.3
Amenities: 7.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 7.8
R
Reinerio solo_traveller pt
8
Good large spacious room
Pros:

The hotel is on main road. The room was super large with comfortable chairs to sit on.
The reception is on first floor - you enter the antique elevator (works fine) on ground floor to first floor. My room had 'balcony' - (good only to smoke.) Hotel is walk-able to old town.

Cons:

Traffic noise may be problem to some guests.

2026-08-13 via Nuitee
N
N extended_group il
6
overall worth the price, just don't expect too much of it i guess
Pros:

location was somewhat close to the old town and the museum, about 10 min walk, staff were nice too, they brought us fresh towels and cleaned our room every day

Cons:

room and especially the bathroom was a little disgusting, cockroaches and there was a stench coming from the bathroom, it smelled like sewage. the bath it self was a little broken as well, it felt disgusting to sit in so we just took showers.
the elevator was a little scary to take as well, we only took it when we first came and when we left, it's a 3 floors hotel so it's no that bad.

2026-08-11 via Nuitee
M
Marilena271989 solo_traveller ro
7
2026-08-11 via Nuitee
J
James solo_traveller mt
10
Short Break.
Pros:

Convenient location, clean room, close to public transport, friendly staff.

Cons:

Nothing.

2026-08-09 via Nuitee
B
BUDACU family_with_children ro
8
Sejur plăcut în ansamblu, cu câteva aspecte legate de confortul camerei care ar putea fi îmbunătățit
Pros:

Locul de depozitare pentru haine nu este suficient de bine gândit. Am avut rochii mai lungi, pe care nu le-am putut așeza corespunzător în dulap și a trebuit să le atârn pe ușa acestuia. În plus, o parte din spațiul dulapului era ocupată de frigider, tava cu fierbătorul pentru apă și paharele.

Cât despre frigider, utilitatea lui mi-a rămas neclară: răcea atât de puțin, încât cu ușa deschisă ar fi fost aproape mai folositor ca veioză. 🙂 Din păcate, am întâlnit aceeași situație și în alte hoteluri. Dacă un astfel de aparat este oferit ca dotare, ar fi de dorit să fie și funcțional, nu doar prezent în cameră.

Cons:

Aerul condiționat era orientat direct spre pat, ceea ce îl făcea dificil de utilizat pe timpul nopții. Din această cauză, deși afară erau aproximativ 40°C, am fost nevoită să țin geamul deschis, iar în cameră s-a făcut foarte cald. Ar fi utilă repoziționarea aparatului sau posibilitatea reglării mai eficiente a direcției fluxului de aer.

De asemenea, frigiderul din cameră a fost practic nefuncțional. Răcea atât de puțin încât utilitatea lui a fost mai degrabă formală. Dacă este oferit ca dotare a camerei, ar fi de dorit să fie și eficient, nu doar prezent.

2026-08-07 via Nuitee
A
Andrea solo_traveller it
7
2026-08-07 via Nuitee
M
meir family_with_children il
8
grate location in the heart of the city
Pros:

location is in the heart of the city, close walking or bus or subway to any where you want to get to.

2026-08-06 via Nuitee
I
Irina solo_traveller ro
10
Pros:

The location was great. Big room, really clean. And the best part was the staff. Really helpful and nice people. If you come to Bucharest this is the place to stay at.

2026-08-05 via Nuitee
O
Oana Elena couple es
9
2026-08-03 via Nuitee
Z
Zsolt solo_traveller ua
5
2026-08-03 via Nuitee
J
Jacek solo_traveller pl
9
2026-08-02 via Nuitee
A
Antonio family_with_children ch
8
2026-07-25 via Nuitee
L
Liudmila couple by
8
Pros:

Рядом метро, чисто и аккуратно.

2026-07-25 via Nuitee
V
Valérie solo_traveller fr
6
Hôtel agréable et très bien situé mais chambre trop bruyante.
Pros:

Hôtel très bien situé. Une belle grande chambre aux volumes très agréables. Personnel très sympathique et à l’écoute.

Cons:

Le bruit !! Même avec des bouchons d’oreille, difficile de dormir à cause de l’avenue passante sur laquelle donne les chambres.

2026-07-24 via Nuitee
J
Jan solo_traveller ee
7
2026-07-24 via Nuitee
G
Gabriel Ambroziu solo_traveller ro
7
2026-07-22 via Nuitee
S
Sue Haig couple gb
9
2026-07-22 via Nuitee
D
daniela solo_traveller dk
10
Pros:

Location

2026-07-21 via Nuitee
J
Jose solo_traveller pt
8
Pros:

The staff were very kind, the room looked good and everything was functional

Cons:

The first room I was allocated had literally spider web with one of those small spider with thin legs, dead cockroaches feel from the sink and showed up on the bathtub when water was turned on. I complained and staff moved to another room right away, where I didn't have the same problem, but to be honest it was really bad finding cockroaches on the room

2026-07-20 via Nuitee
I
Ionela couple de
8
2026-07-20 via Nuitee