City Express by Marriott Ciudad del Carmen

Hotels
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City Express Hotels
8.2 (145 reviews)
Av. Juarez 1 Col. Justo Sierra., Ciudad del Carmen, CAM, 24114 , Ciudad del Carmen , MX
52-55-52498050

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Facilities

Free breakfast
Meeting rooms
Fitness facilities
Comprehensive recycling policy
No single-use plastic stirrers
Annual carbon offsets
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
24-hour front desk
Luggage storage
See all facilities

Review Highlights

Pros:
Good service
Clean and secure accommodations
Excellent location
Cons:
Limited food variety
Small rooms
Maintenance issues

Categories

Cleanliness
7.7
Some reviewers noted cleanliness, but a negative mention about outdated maintenance suggests improvement is needed.
Service
9.2
Many reviews highlight the helpfulness and attentiveness of the staff.
Location
9.2
The hotel is well-located directly in front of the beach, which is positively remarked.
Room Quality
7.7
Some reviews suggest rooms were small and had issues with maintenance.
Amenities
8.2
The pool and breakfast are highlighted positively, but there were some complaints about its variety.
Value for Money
8.2
Overall value seems acceptable, but some complaints about food options may affect perception.
Food and Beverage
6.7
Negative remarks regarding breakfast variety and quality suggest room for improvement.
Overall Experience
8.7
Most reviews reflect a satisfactory experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:23

Property Description

Escape to our idyllic hotel, where relaxation meets convenience just steps from the beautiful Norte Beach.

Beachfront Bliss
Indulge in our private beach, offering the perfect backdrop for sun-soaked days and peaceful strolls along the shore.

Modern Comfort
Our 129 air-conditioned rooms feature flat-screen TVs and complimentary wired and wireless internet access, ensuring your stay is both comfortable and connected. Lavish rainfall showerheads in private bathrooms add a touch of luxury to your experience.

Delicious Breakfast & More
Kick-start your day with a complimentary full breakfast served daily, while our fitness center and outdoor pool provide ample opportunities for leisure and rejuvenation.

Experience the perfect blend of comfort, leisure, and convenience—book your stay at City Express by Marriott Ciudad del Carmen today!

Important information:

  • Pool access available from 9:00 AM to 8:00 PM.
  • Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Cashless payment methods are available for all transactions.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CME

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.2
Based on 145 reviews
Cleanliness: 7.7
Service: 9.2
Location: 9.2
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.2
Food and Beverage: 6.7
Overall Experience: 8.7
C
Cesar • couple • mx
6
ok
Pros:

The location

Cons:

Towels need to be renewed

2026-07-03 • via Nuitee
A
Areli • extended_group • mx
10
muy buena
Pros:

Muy rico el desayuno

Cons:

que tengan café capuchino en el lobby

2026-07-02 • via Nuitee
C
Canche • extended_group • mx
9
Pros:

Muy bien el desayuno

Cons:

La maquina de hielo no servia

2026-07-02 • via Nuitee
C
Carlos Manuel • solo_traveller • mx
10
2026-06-27 • via Nuitee
C
Colin Navarro • family_with_children • mx
9
2026-06-24 • via Nuitee
E
Eva • solo_traveller • mx
8
Gracias
Cons:

El servicio de la Tv es muy obsoleto y nefasto

2026-06-22 • via Nuitee
J
Jorge Ivan • solo_traveller • mx
3
2026-06-20 • via Nuitee
R
Rafael • solo_traveller • mx
9
Bien
Pros:

La atención

Cons:

El internet un poco lentio

2026-06-11 • via Nuitee
J
Jehu Otoniel • solo_traveller • mx
8
Pros:

lo que no me gusto due que el ruido de las otras habitaciones se escucha muy facilmente en la habitación

Cons:

Que no había camaras en los pasillos se ve muy solitario

2026-06-11 • via Nuitee
A
Anailil Sauri Cortés • solo_traveller • mx
9
Pros:

El trato del personal, lo mejor

2026-06-06 • via Nuitee
A
Ana Mercedes • solo_traveller • mx
10
Muy bien
Pros:

Muy Atenta la Chef

2026-06-04 • via Nuitee
V
Villasenor • couple • us
5
Pros:

Good

2026-05-25 • via Nuitee
D
De la cruz reyes • solo_traveller • mx
10
2026-05-24 • via Nuitee
J
JUAN MANUEL • couple • mx
9
Muy bien el hotel en una ciudad que cada vez esta mas bonita y un malecón y playas de lo mejor.
Pros:

Muy bien en general el hotel

Cons:

Nada que mencionar.

2026-05-21 • via Nuitee
A
Adolfo • solo_traveller • mx
9
Pros:

La ubicación, la habitación y la atención

2026-05-18 • via Nuitee
J
Jose Alejandro • solo_traveller • mx
8
Bien
Pros:

Desayuno incluido

Cons:

Habitaciones sin balcón. Área de regadera del baño muy pequeño.

2026-05-18 • via Nuitee
J
Jean-François • solo_traveller • fr
9
Pros:

Le parking, le fonctionnel de cet hotel

Cons:

Le restaurant annoncé n'existait pas, le petit déjeuner moyen dans un local qui ressemblait à une cantine
Déçu par rapport à la référence de l'hotel Mariott

2026-05-17 • via Nuitee
R
Rosa Alejandrina • couple • mx
8
Pros:

Todo bien sobre todo la atención del personal

Cons:

El sistema de televisión que tienen, completamente limitado

2026-05-12 • via Nuitee
D
De la cruz reyes • solo_traveller • mx
10
Pros:

El trato de los trabajadores del hotel sobre todo la señora de la cocina

Cons:

La recepcionista que nos recibio

2026-05-11 • via Nuitee
M
Martinez lopez • solo_traveller • mx
10
Pros:

Amabilidad del personal

Cons:

Todo fue exelente
GRACIAS

2026-05-10 • via Nuitee