Hotel Hacienda Plaza de Armas

Hotels
8.7 (1693 reviews)
Jr. Puno 419 , Puno , pe

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean facilities
Cons:
Occasional bad odors
Room comfort issues
High breakfast pricing

Categories

Cleanliness
8.03
Some reviewers mentioned unpleasant odors in the rooms, affecting overall impression.
Service
9.5
General sentiment about attentive and friendly staff, although minor issues noted.
Location
10
Excellent comments about central location, with significant praise for convenience.
Room Quality
7.54
Concerns about ventilation and comfort in rooms, affecting the experience.
Amenities
8.49
Standard amenities available, but some functionality issues noted.
Value for Money
8.52
Price perception varied, with some thoughts on high breakfast charges.
Food and Beverage
7.98
Mixed reviews on breakfast quality; some reviewees indicated it could be improved.
Overall Experience
9.53
Despite some negatives, many reviewers enjoyed their stay and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:53

Property Description

Historical Main Square Location
Hotel Hacienda Plaza de Armas, nestled in Puno's historical main square, offers a charming stay with rooms featuring private bathrooms and complimentary Wi-Fi. Enjoy the convenience of being just a 5-minute drive away from the stunning Titicaca Lake.

Comfort and Elegance
Experience comfort and elegance in every room at Hacienda Plaza de Armas, complete with carpeted floors, tasteful wood furnishings, and flat-screen TVs. The private bathrooms are equipped with luxurious marble fittings, baths, and complimentary toiletries for a truly indulgent stay.

Delicious Buffet Breakfast
Start your day right with a delicious buffet breakfast at the hotel's restaurant, featuring a variety of tropical fruits to tantalize your taste buds.

Book your stay at Hotel Hacienda Plaza de Armas now to enjoy these wonderful amenities and explore the beauty of Puno!

Important information:

Based on local tax laws, Peruvian citizens (and foreigners staying more than 59 days in Peru) must pay an additional fee of 18%. To be exempt from this 18% additional fee (IVA), a copy of the immigration card and passport must be presented.

Please note both documents are required for fee exemption. Guests who are not able to present both documents will be required to pay the fee.

Foreign business travelers who require a printed invoice, will also be charged the additional 18% regardless of the length of their stay in Peru. This fee is not automatically calculated in the total costs for the reservation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: JUL

Property Policies

  • Parking

    Free public parking is possible at a location nearby (reservation is needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    People no matter the age stay for US$25 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.7
Based on 1693 reviews
Cleanliness: 8.03
Service: 9.5
Location: 10
Room Quality: 7.54
Amenities: 8.49
Value for Money: 8.52
Food and Beverage: 7.98
Overall Experience: 9.53
R
Richa • couple • us
6
2026-07-04 • via Nuitee
V
Valérie • family_with_children • fr
9
Parfait
Pros:

Hôtel très bien situé, on a apprécié le chauffage et la douche chaude. Bon petit déjeuner, propose une box si on part tôt.

Cons:

Lit trop mou

2026-07-04 • via Nuitee
M
Milena • couple • it
10
Se vai al Puno, questo è l’hotel giusto!!!
Pros:

La posizione, personale gentilissimo, buona colazione, tutto perfetto

Cons:

Nulla

2026-07-04 • via Nuitee
V
Valérie • family_with_children • fr
9
Parfait
Pros:

Emplacement à cœur du centre historique, accueil attentionné, on apprécie le chauffage et la douche chaude. Très bon petit déjeuner, proposent des box si on part tôt.

Cons:

Lit trop mou.

2026-07-04 • via Nuitee
M
Maris • solo_traveller • gb
9
2026-07-04 • via Nuitee
R
Richa • couple • us
6
Pros:

Staff and location

Cons:

Very old property, basic amenities and no coffee in the room, tiny rooms. Basic cleanliness. Not value for money

2026-07-04 • via Nuitee
R
RAÚL • couple • es
10
Pros:

Todo. Unicacjon. La cama súper amplia y comodisima.

Cons:

Nada

2026-07-03 • via Nuitee
D
Dmitrijs • solo_traveller • lv
8
2026-07-03 • via Nuitee
F
Fred • solo_traveller • fr
9
Pros:

L hoter est tres bien placé ( place d armes). Hotel confortable.

2026-07-03 • via Nuitee
M
Monika • family_with_children • pl
6
Nie wiem skąd dobre oceny tego hotelu.
Pros:

Hotel jest położony na samym Plaża de Armas i ma dosyć duże pokoje. Łóżka były wygodne i czyste. Ma ładny hol główny.

Cons:

Hotel jest stary, ma stary i obleśny wystrój pokoi, które były brudne. Łazienka miała pleśń. Woda była letnia. Nie były uzupełnione żadne kosmetyki (mydło etc). Recepcja nie była zbyt uprzejma. Nie był to przyjemny pobyt.

2026-07-01 • via Nuitee
R
Raquel • couple • pe
8
Relax total
Pros:

Ubicación y cortesía

2026-06-30 • via Nuitee
A
Anna • family_with_children • pl
10
Pros:

najlepszy obiekt w jakim nocowaliśmy w Peru , polecam

2026-06-30 • via Nuitee
E
ellen • solo_traveller • nl
8
Pros:

Top locatie

2026-06-30 • via Nuitee
L
Lorena Amancay • solo_traveller • ar
10
Pros:

Muy bien ubicado frente a la plaza, excelente la habitación y el personal muy atento.
Desayuno muy bueno y muy variado.

Cons:

Nada

2026-06-29 • via Nuitee
C
catherine • couple • gb
8
2026-06-28 • via Nuitee
J
Javier • couple • es
9
2026-06-27 • via Nuitee
H
Helene • extended_group • fr
9
bon hotel très bien situé
Pros:

hotel très bien situé, chambre confortable, chauffage et eau chaude, bon petit déjeuner

Cons:

rien

2026-06-27 • via Nuitee
C
Cédric • couple • be
7
2026-06-27 • via Nuitee
J
John • solo_traveller • nl
9
Toplocatie, schoon en mooi hotel
Pros:

Top locatie!! Goed ontbijt.

Cons:

De tweepersoonskamers zijn iets aan de kleine kant, niet veel ruimte voor het openen van de koffers

2026-06-26 • via Nuitee
M
Mlcousek • solo_traveller • cz
10
Pros:

Perfect location, nice breakfast

2026-06-25 • via Nuitee