Willis Village

Hotels
8 (1581 reviews)
142 Willis Street , Wellington , nz

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Children allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Luggage storage
Express check-in/check-out
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Cashless payment available
See all facilities

Review Highlights

Pros:
Clean and spacious
Great location
Helpful staff
Cons:
Uncomfortable bed
WiFi issues
Parking difficulties

Categories

Cleanliness
7.89
Overall cleanliness praised but some concerns about furniture and a few beds.
Service
8.36
Staff were helpful and responsive to guest needs.
Location
8.9
Great location, central and convenient to many attractions.
Room Quality
7.35
Rooms generally spacious, though some mentioned uncomfortable beds.
Amenities
7.38
Basic amenities offered, but several negative mentions about WiFi and parking.
Value for Money
7.84
Well-priced for the location and amenities offered.
Food and Beverage
7.89
No specific food or beverage services mentioned, standard quality for this hotel tier.
Overall Experience
8.36
Majority of experiences were positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:01

Property Description

Luxurious Self-Contained Apartments

Enjoy the Convenience of a Full Kitchen and Private Patio

Central Location near Top Attractions

Book your stay at Willis Village for a perfect blend of comfort and convenience.

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

Please note this property does not have a elevator. Access to the property is via stairs.

Please note that Willis Village has no reception. Please contact the property in advance for further details, using the contact details found on the booking confirmation.

Please note that this property has a strict 'No Party Policy.'This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 28 per day.

Location

Guest Reviews

8
Based on 1581 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.36
J
Jo • solo_traveller • nz
6
2026-06-13 • via Nuitee
D
Donna • solo_traveller • nz
8
2026-06-13 • via Nuitee
A
Andrew • family_with_children • nz
8
Perfect for what we needed
Pros:

Nice location, close to public transport and shopping areas.

Cons:

Decor needs a freshen up

2026-06-11 • via Nuitee
R
Ria • couple • nz
8
Was a great stay for what we wanted
Pros:

Spacious and clean. Great location

Cons:

The sky light blind remote control is a bit dicky - some info on how to work it would be good as otherwise the room is very light at night. Managed to get it to work by trying all the buttons in different ways eventually

2026-06-11 • via Nuitee
T
Troy • family_with_children • nz
8
2026-06-10 • via Nuitee
A
Anya • extended_group • nz
8
Pros:

Location, clean, efficient

Cons:

Had to go to their other hotel to arrange parking, once we knew easy, but a bit of a hassle. Bedrooms upstairs, bathroom downstairs.

2026-06-10 • via Nuitee
J
Jeffrey • solo_traveller • nz
9
2026-06-08 • via Nuitee
F
FILIPPO • solo_traveller • it
9
Appartamento comodo in centro a Wellington
Pros:

Appartamentosu due piani in centro a Wellington. Essendo arrivati presto la mattina abbiamo avuto la possibilità di lasciare i bagagli in custodia presso un albergo distante un centinaio di metri .
Mandano delle istruzioni ben dettagliate per accedere in self check in, anche se potrebbero essere più precisi nello specificare la location dell'appartamento.
In quattro siamo stati comodi in un appartamento a due piani con due stanze.
Bene il bagno e ottima la posizione, vicino al centro da girare a piedi.
La cucina è fornita di tutto. Grande il salotto,
Letti molto comodi. Camere grandi.

Cons:

Non così chiara la spiegazione per trovare la keybox e l'appartamento

2026-06-06 • via Nuitee
K
Ken • solo_traveller • nz
9
Great location
Pros:

Great location, with parking building across the road.

2026-06-06 • via Nuitee
D
Debbie • extended_group • nz
8
Nice central place to stay …value for money.. comfortable beds
Pros:

Lots of space in the apartment
In the city centre so close to everything! Washing machine and dryer. Heaters in all the rooms on when we arrived so nice and cosy. Great value for money.

Cons:

University halls of residents opposite …A bit noisy…pillows were stained no protectors on them… we stayed three nights as the apartments aren’t serviced for short stays we had quite a lot of rubbish.. needed more toilet paper for three adults ran out… could smell the neighbours smoking next door even with all the windows closed …over all pretty good

2026-06-06 • via Nuitee
A
Allanah • family_with_children • nz
9
Great stay.
Pros:

Beautifully situated right in town. Only noisy for a few mins when a group was heading home at 2am. Comfortable beds. Was hardly there tbh

2026-06-06 • via Nuitee
C
Chris • extended_group • nz
8
2026-06-03 • via Nuitee
A
Alicia • solo_traveller • nz
7
Pros:

A good location with parking close by

Cons:

Was quite noisy at night with young people having a good night

2026-06-03 • via Nuitee
S
Shea • family_with_children • nz
2
Great location but with no sound proofing we had a very poor stay, would not recommend the property.
Pros:

Good showers and large room

Cons:

We were in room 3 which was on the street. The noise was terrible and we couldn’t sleep. The sound insulation was dreadful.

2026-06-02 • via Nuitee
A
Atonio • solo_traveller • nz
4
Pros:

The location is great and plenty of space in thr apartment for families.

Cons:

We were traveling however my 5yr old became sick so we booked the morning of to rest and booked here because check-in time was 2pm as most are 3pm which aligned with my newborns feeding time (to heat bottle in apartment). We also requested a late check-out time but they couldn't accommodate this which was fine (this was before 2pm). We arrived at 2pm but hadn't received the lock-box code so I sent a message. They replied a while after stating the code and then apologized that we couldn't check-in until 3.15pm.

I visited their sister location 1m up the road and spoke to a lovely man who apologized so many times and understood my frustration. I understood that it was not his fault. He went to help and hurry the process. We finally checked in at 3pm.

We found a vape in the couch, the plug in the kitchen sink wouldn't block the water from draining, our shower was blocked causing us to stop the shower every minute or so for the water to drain. There was also a bottle cap with smoke ashes in it on the table in our patio and a lot of lint in the dryer.

2026-06-01 • via Nuitee
J
J • family_with_children • nz
7
Great
Pros:

Location was excellent and so was the free street parking right outside.

Cons:

No heating and it was a cool night. No extra blankets.

2026-06-01 • via Nuitee
S
Sharyn • couple • nz
10
I will definitely stay here again
Pros:

A spacious apartment in a fantastic location

2026-06-01 • via Nuitee
S
Sarah • solo_traveller • nz
9
City central
Pros:

The location was fabulous.

Cons:

.

2026-06-01 • via Nuitee
R
Retihia • extended_group • nz
10
2026-05-31 • via Nuitee
J
Janice • extended_group • au
7
Pros:

Location and space

Cons:

Poor light blocking in skylight bedrooms, no mirrors apart from poorly lit bathroom, squeaky doors

2026-05-31 • via Nuitee