Willis Village

Hotels
8 (1611 reviews)
142 Willis Street , Wellington , nz

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Heating
Family rooms
Luggage storage
Express check-in/check-out
Designated smoking area
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Clean and spacious
Great location
Helpful staff
Cons:
Uncomfortable bed
WiFi issues
Parking difficulties

Categories

Cleanliness
7.89
Overall cleanliness praised but some concerns about furniture and a few beds.
Service
8.36
Staff were helpful and responsive to guest needs.
Location
8.9
Great location, central and convenient to many attractions.
Room Quality
7.35
Rooms generally spacious, though some mentioned uncomfortable beds.
Amenities
7.38
Basic amenities offered, but several negative mentions about WiFi and parking.
Value for Money
7.84
Well-priced for the location and amenities offered.
Food and Beverage
7.89
No specific food or beverage services mentioned, standard quality for this hotel tier.
Overall Experience
8.36
Majority of experiences were positive with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 00:01

Property Description

Luxurious Self-Contained Apartments

Enjoy the Convenience of a Full Kitchen and Private Patio

Central Location near Top Attractions

Book your stay at Willis Village for a perfect blend of comfort and convenience.

Important information:

Please note that there is a 2.5% charge when you pay with a credit card.

Please note this property does not have a elevator. Access to the property is via stairs.

Please note that Willis Village has no reception. Please contact the property in advance for further details, using the contact details found on the booking confirmation.

Please note that this property has a strict 'No Party Policy.'This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: WLG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is needed) and costs NZD 28 per day.

Location

Guest Reviews

8
Based on 1611 reviews
Cleanliness: 7.89
Service: 8.36
Location: 8.9
Room Quality: 7.35
Amenities: 7.38
Value for Money: 7.84
Food and Beverage: 7.89
Overall Experience: 8.36
T
Tamara couple nz
9
Pros:

Location and everything but instructions to get in with regards to property as we arrived late & couldn’t find. Person on phone just said the code and about envelope but no instructions that they were upstairs and at the end of a court yard.

Cons:

See above

2026-07-25 via Nuitee
A
Alexandre extended_group fr
10
Excellent séjour
Pros:

Situation
Facilité d accès
Propreté

2026-07-24 via Nuitee
R
Rose extended_group nz
7
It was ok
Pros:

Location

Cons:

Not having staff to greet you on arrival & no form of identifying the address

2026-07-23 via Nuitee
G
Gemora solo_traveller nz
10
Pros:

Room was warm enough when we arrived, especially that we have a baby with us. And it was very clean. Customer service was also excellent.

2026-07-23 via Nuitee
J
JOHN family_with_children nz
10
2026-07-22 via Nuitee
Y
YUNYAN family_with_children cn
9
2026-07-22 via Nuitee
D
David solo_traveller nz
8
2026-07-22 via Nuitee
A
Alaina solo_traveller nz
6
Pros:

Location, size of apartment value for money

Cons:

Could hear a vibrating sound coming through the walls for several hours. Phone the 0800 and they said they could send someone out in about an hour to the neighbour's apartment. The noise stopped after that. Could hear the neighbour's TV through the walls and someone singing. Rooms are clearly not soundproof. Oil heater in one of the bedrooms did not work.

2026-07-21 via Nuitee
T
tan extended_group nz
8
2026-07-21 via Nuitee
J
Jamie Lee solo_traveller nz
10
Pros:

The whole place waa big spacious and comfy

Cons:

The parking was nothing for us amd ended up paying for parking per day

2026-07-20 via Nuitee
N
Natasha family_with_children nz
8
A good place to stay for families
Pros:

A perfect location for our city mini break - the accommodation was spacious and had everything we needed.

Cons:

Some of the spaces could probably do with a bit of a spruce up.

2026-07-20 via Nuitee
J
Jayne couple nz
7
Location was great. Bring earplugs
Pros:

Large space, location was amazing

Cons:

VERY loud at night. It’s right by lots of bars and a student hostel so there is street noise until 3am each night

2026-07-18 via Nuitee
N
Nightingale solo_traveller nz
9
Pros:

Very central to everything. Great size. Comfortable.

Cons:

The rubbish men at 3-4am.

2026-07-16 via Nuitee
F
Fuko family_with_children nz
10
2026-07-16 via Nuitee
R
Razos solo_traveller nz
10
Pros:

Close to shops

Cons:

There should be another heat pump on the ground floor.

2026-07-15 via Nuitee
W
Webb family_with_children nz
7
Comfortable and convenient in the heart of Wellington city
Pros:

The apartment was clean and warm when we arrived. It was fully equipped and had everything we needed. The lockbox was easy to locate however no information on the app, I had to phone the main call centre to find out how to enter the unit. Location is perfect for Wellington city.

Cons:

There isnt a fan in the bathroom so the tiles got quite slippery and dangerous. The corner of the shower leaked so we had to stuff a towel on the floor to absorb the water. The microwave contained the previous guests left over kabab - and it didnt look particularly fresh so could have been there for a couple of days!

2026-07-14 via Nuitee
H
Hamad family_with_children ae
10
2026-07-14 via Nuitee
A
Adrienne extended_group nz
7
Expensive but had benefits.
Pros:

Location was excellent.
Communication about potential noise was appreciated.

Cons:

Only superficially clean.
It is dated and in need of a deep clean.
It was serviceable.

2026-07-14 via Nuitee
S
Sam extended_group nz
8
2026-07-13 via Nuitee
E
Erin family_with_children nz
7
Comfortable and clean. Super staff. Good location.
Pros:

Location

Cons:

Guests next door that partied until 4am for 2 nights

2026-07-13 via Nuitee