Mama Shelter Marseille

Hotels
•
Mama Shelter
8.4 (1794 reviews)
64 Rue de la Loubière , Marseille , FR

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Business center
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Good breakfast options
Comfortable rooms
Cons:
Location safety issues
Small room sizes
Limited amenities in rooms

Categories

Cleanliness
8.23
Some reviewers indicated issues with room cleanliness and upkeep.
Service
9.2
Multiple positive mentions about helpful and friendly staff.
Location
7.74
Location is described as problematic due to surrounding area's safety concerns.
Room Quality
7.69
Several reviews mentioned small room sizes and limited amenities.
Amenities
8.22
Amenities like the restaurant and bar were positively noted, but some equipment was lacking.
Value for Money
8.68
Mixed reviews; some felt it was overpriced for what was offered.
Food and Beverage
8.73
Breakfast received good feedback; restaurant was satisfactory.
Overall Experience
8.7
Overall experience is high due to comfort, despite location flaws.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 23:32

Property Description

Unique Modern Design and Free WiFi
Experience a stay like no other at our hotel in the heart of Marseille's 6th district. Enjoy the sleek, modern design of our rooms along with convenient amenities like free WiFi and smart TVs.

Delightful Dining and Entertainment Options
Indulge in delicious Mediterranean cuisine at Mama Shelter's restaurant, complete with a charming patio setting. Start your day with a buffet breakfast and unwind at the pastis bar in the evening. For some fun, head to the shared lounge for a game of table football with friends and fellow guests.

Convenient Location and Thoughtful Extras
Located just a short walk from the metro station, our hotel offers easy access to Marseille's top attractions. Each uniquely decorated room comes with a mini refrigerator, flat-screen TV, and a selection of free films for your entertainment. Book now for a memorable stay at our hotel in Marseille!

Important information:

Please note that for bookings of 9 rooms and more, special rates and conditions may apply. For more information, please contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MRS

Location

Guest Reviews

8.4
Based on 1794 reviews
Cleanliness: 8.23
Service: 9.2
Location: 7.74
Room Quality: 7.69
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 8.73
Overall Experience: 8.7
E
Elena • solo_traveller • es
10
2026-09-19 • via Nuitee
J
Jean • solo_traveller • fr
4
Décevant
Pros:

Pas grand chose…

Cons:

La deco est dépassée depuis longtemps
Le service et l’accueil vraiment pas à la hauteur. On a l’impression de faire chier tout le monde a la moindre question

2026-09-18 • via Nuitee
A
ANDREA • couple • it
10
Pros:

Personale gentile e bel locale

Cons:

Caméra un po piccola

2026-09-18 • via Nuitee
H
Habi • solo_traveller • fr
10
Reposant et accueillant
Pros:

Le confort du lit, le choix du petit déjeuner, le personnel

2026-09-18 • via Nuitee
E
Emma • couple • gb
8
2026-09-17 • via Nuitee
C
cyril • solo_traveller • fr
4
Nul
Pros:

Rien

Cons:

L’accueil et le service c’est vraiment pas possible.
La décoration est affreuse, ça mériterait un gros coup de refresh

2026-09-17 • via Nuitee
F
France • couple • fr
5
Pros:

Le petit dej est top

Cons:

Le personnel se croit obligé de tirer la gueule pour paraître branché
La déco des années 2010 défraîchie , has been

2026-09-17 • via Nuitee
I
Isabelle • couple • be
8
2026-09-16 • via Nuitee
J
Jill • couple • us
10
Pros:

The location is great! The restaurant is great! The value is awesome! The air conditioning great! The rooms are comfortable.

2026-09-15 • via Nuitee
L
Lilou • couple • fr
10
Super
Pros:

Accueil top. Emplacement super. Literie de très bonne qualité !

2026-09-14 • via Nuitee
A
Aurélien • couple • fr
7
Un personnel aux petits soins mais un hôtel mal insonorisé !
Pros:

Le + et ce qui fait toute la différence c’est le personnel de l’établissement excepté peut-être un profil souvent présent lors des petits-déjeuner le matin où l’on sent qu’il ai pas à l’aise avec la communication et la façon de s’adresser aux clients ; dommage !

Également, le soin apporté lors du nettoyage des chambres qui était parfait !

Le confort des lits comme d’habitude !

Cons:

L’exception d’une personne issue du personnel qui devrait apprendre la finesse de la communication avec les clients.

La localisation de l’établissement et sa situation ; nous y reviendrons pas !

Le bruit extérieur et intérieur et la mauvaise insonorisation (chambre côté rue boulangerie pour une semaine)

2026-09-13 • via Nuitee
P
Perrine • couple • fr
10
2026-09-13 • via Nuitee
J
Jean • solo_traveller • fr
10
2026-09-13 • via Nuitee
M
markus • couple • de
8
Modernes Hotel in guter Lage zum Cours Julien
Pros:

Lebendig & locker

2026-09-11 • via Nuitee
A
Antoine • solo_traveller • fr
10
Personnel en or
Pros:

Le personnel a été fantastique car nous étions un groupe en recherche de chambres suite à l’annulation de notre TGV.
Chambre spacieuse et confortable.

2026-09-09 • via Nuitee
A
Arkut • family_with_children • ae
6
Was O-kay for 1 night, wouldn't stay again
Pros:

The breakfast was good and the staff were friendly

Cons:

We should have researched the Mama Shelter Concept before booking - the overall feel of the hotel was like a back packers shelter, slight upgrade from a hostel. The entrance to the hotel from the car park was AWFUL - dark, dingy and scary. The corridoors of the hotel were bare and the flooring and unpainted walls of the rooms gave it a university dormitory feel. The neighbourhood was also covered in graffiti

2026-09-09 • via Nuitee
N
Naouel • couple • fr
10
Bon emplacement
Pros:

Le personnel est super sympathique

2026-09-09 • via Nuitee
C
Cedric • solo_traveller • fr
9
2026-09-09 • via Nuitee
H
Hela • solo_traveller • tn
7
Les chambres sont agréables avec une bonne literie. Le restaurant est a recommander
Pros:

Oui

Cons:

Il n’y avait pas de thé ou café dans la chambre

2026-09-08 • via Nuitee
C
corinne • solo_traveller • fr
10
Hôtel que je recommande !
Pros:

J’aime tout !

Cons:

Rien

2026-09-08 • via Nuitee