The Old Rectory Hotel

Hotels
8.6 (784 reviews)
North Walsham Road, Crostwick, Norfolk , Norwich , GB
+44 1603 738513

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Room service
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.86
Issues with mould and mildew mentioned, indicating room for improvement.
Service
9.33
Staff described as friendly, approachable, and helpful in multiple reviews.
Location
8.87
Convenient location for family visits and access to other areas.
Room Quality
8.32
Rooms were generally clean and comfortable, though some dated rooms were noted.
Amenities
8.85
Wifi and breakfasts were excellent, with some additional amenities like spare pillows.
Value for Money
8.81
Overall good value for the service and amenities provided.
Food and Beverage
7.86
Food quality varied, with some complaints about limited choices and overcooked bacon.
Overall Experience
8.93
Overall experience was positive despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:20

Property Description

Luxurious Accommodations

The Old Rectory Hotel in Crostwick offers elegant rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and en suite bathrooms. Each room provides a comfortable retreat for guests to relax in after a day of exploring the nearby attractions.

Scenic Surroundings

Surrounded by a large garden, this hotel provides a tranquil escape with an outdoor swimming pool and picturesque views. Guests can unwind in the peaceful ambiance of the garden or take a refreshing dip in the pool during warmer months.

Gastronomic Delights

Indulge in delectable dining experiences at the on-site restaurant, serving a full English breakfast and home-cooked Sunday roast. The conservatory restaurant offers a charming setting to savor delicious meals while overlooking the beautiful gardens.

Experience luxury, serenity, and culinary delights at Old Rectory Hotel, Crostwick. Book your stay now to create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Location

Guest Reviews

8.6
Based on 784 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
D
Daniella • solo_traveller • gb
3
Disappointing stay as I was hoping to have found a new work stay venue
Pros:

Pleasant from the front

Cons:

Didn’t appreciate I would be in the annexe which was really dated.
No hot water for two days despite mentioning this at breakfast of day 1 - it was a 2 day stay.
I arrived back late the evening after reporting the water and still not sorted. I was told at breakfast on day 2 that they thought it had been sorted.
The staff member said she would inform the manager and I have heard nothing. I stay in Norwich for work regularly and would not stay here again.

2026-09-18 • via Nuitee
D
Diana • solo_traveller • gb
8
A comfortable stay
Pros:

The location, the staff, very comfortable, pretty gardens.

Cons:

Not a huge concern but areas are being refurbished so not complete yet.

2026-09-16 • via Nuitee
S
Sarah • couple • gb
6
Wouldn't return
Pros:

Breakfast was adequate

Cons:

Coffee machine in Breakfast room

2026-09-14 • via Nuitee
M
Mark • couple • gb
9
Amazingly lovely stay
Pros:

Location, character and facilities

Cons:

Some parts need refurbishing

2026-09-13 • via Nuitee
J
John • couple • gb
7
Friendly, efficient staff who wanted to provide a good overnight stop. We will return!
Pros:

The breakfast was excellent with very friendly and helpful staff. Nothing was too much trouble for them and they went out of their way to provide a good start to the day.

2026-09-13 • via Nuitee
J
John • couple • gb
7
2026-09-11 • via Nuitee
R
Rachel • family_with_children • gb
9
THE STAFF MAKE THIS HOTEL EXCEPTIONAL - THANK YOU FOR BEING SO WARM AND FRIENDLY TO ALL VISITORS!
Pros:

REALLY NICE IMPRESSION WHEN YOU DRIVE UP TO PROPERTY - WELL-KEPT AND INVITING.
ALL STAFF WERE EXCEPTIONAL - THE INITIAL FRONT DESK LADY WAS SO WARM AND FRIENDLY, PERSONALLY SHOWING US TO OUR ROOM, EXPLAINING EVERYTHING WE NEEDED TO KNOW. BEST FIRST IMPRESSION EVER!!
ROOM WAS WELL APPONTED, COMFY AND CLEAN...COULD DO WITH A WEE UPDATE BUT EVERYTHING IN PERFECT WORKING ORDER.
BREAKFAST ROOM IS BEAUTIFUL AND AIRY, AND OUR WAITRESS WAS AGAIN, FANTASTIC - VERY FRIENDLY AND ACCOMODATING. BREAKFAST ITSELF WAS REALLY TASTY AND WELL PRESENTED.
OVERALL, A REALLY GREAT STAY WITH FABULOUS STAFF - WOULD DEFINITELY STAY AGAIN, THANK YOU!!

Cons:

PROPERTY COULD DO WITH A BIT OF AN UPDATE,, BUT EVERYTHING STILL IN PERFECT WORKING ORDER.

2026-09-09 • via Nuitee
L
lindsay • family_with_children • gb
8
2026-09-09 • via Nuitee
R
Richard • couple • gb
10
2026-09-08 • via Nuitee
B
Benjamin • couple • gb
9
2026-09-07 • via Nuitee
U
Ursula • solo_traveller • gb
4
2026-09-07 • via Nuitee
M
Martin • solo_traveller • gb
8
2026-09-06 • via Nuitee
C
Crisking • solo_traveller • gb
9
Lovely Hotel
Pros:

The property looked amazing, great location. Staff were so friendly and helpful.

Cons:

The waiting staff at breakfast were very nice and helpful. They worked very hard. The full English breakfast wasn't very hot. The bacon and mushrooms were hard as if they had been reheated.

2026-09-06 • via Nuitee
E
Eoin • couple • gb
4
Lovely location, friendly staff, room needs tlc, waited 30 mins for breakfast and wasn’t served.
Pros:

Location was great, staff were friendly, a good night sleep

Cons:

Room was clean enough but slightly dated and requires tlc, breakfast included but sat for 30 mins with no one taking order and then left as it was nearly checkout time.

2026-09-06 • via Nuitee
G
Gayle • solo_traveller • gb
7
2026-09-05 • via Nuitee
K
Keith • couple • gb
8
Pros:

Good facilities and location.

2026-09-04 • via Nuitee
S
Shirley • couple • gb
7
Just okay
Pros:

Location breakfast

Cons:

The room first given was awful
Had to ask to be moved

2026-09-04 • via Nuitee
N
Nick • family_with_children • gb
5
The photographs online make the rooms and general hotel appear better than in reality
Pros:

Very nice, well cooked breakfast, good menu choices, the fruit salad for example was always presented well and a variety of expensive fruits offered. The room was fine and attractive if a bit dated. The staff were very friendly.

Cons:

The coffee was awful, the machine not well-maintained and looked grubby. The dining room was very dated and there was not a good option for evening meal. It's important potential guests appreciate it's not a restaurant, more an events venue so it doesn't have a welcoming restaurant atmosphere during the evening and it has a very small bar, only staffed when you can find someone.

2026-09-04 • via Nuitee
W
WHITTAKER • solo_traveller • gb
10
SWIMIMMIGPOOL
Pros:

lovely stay, staff helped with everything we needed, there was a wedding on that ngt, due to my boy having adhd i was worried he was gonnner be the noiser one lol x

Cons:

Swimming pool for my son, kindness off owners

2026-09-03 • via Nuitee
W
Warren • solo_traveller • gb
5
Ok....iSH
Pros:

Plenty of parking

Cons:

Bar closes at 9pm
To far from any pub to walk,
And somewhat poorly cleaned shower had mould and dusty surfaces

2026-09-03 • via Nuitee