The Old Rectory Hotel

Hotels
8.6 (736 reviews)
North Walsham Road, Crostwick, Norfolk , Norwich , gb

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
Room service
Garden
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Limited food choices

Categories

Cleanliness
7.86
Issues with mould and mildew mentioned, indicating room for improvement.
Service
9.33
Staff described as friendly, approachable, and helpful in multiple reviews.
Location
8.87
Convenient location for family visits and access to other areas.
Room Quality
8.32
Rooms were generally clean and comfortable, though some dated rooms were noted.
Amenities
8.85
Wifi and breakfasts were excellent, with some additional amenities like spare pillows.
Value for Money
8.81
Overall good value for the service and amenities provided.
Food and Beverage
7.86
Food quality varied, with some complaints about limited choices and overcooked bacon.
Overall Experience
8.93
Overall experience was positive despite some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:20

Property Description

Luxurious Accommodations

The Old Rectory Hotel in Crostwick offers elegant rooms equipped with modern amenities such as flat-screen TVs, free WiFi, and en suite bathrooms. Each room provides a comfortable retreat for guests to relax in after a day of exploring the nearby attractions.

Scenic Surroundings

Surrounded by a large garden, this hotel provides a tranquil escape with an outdoor swimming pool and picturesque views. Guests can unwind in the peaceful ambiance of the garden or take a refreshing dip in the pool during warmer months.

Gastronomic Delights

Indulge in delectable dining experiences at the on-site restaurant, serving a full English breakfast and home-cooked Sunday roast. The conservatory restaurant offers a charming setting to savor delicious meals while overlooking the beautiful gardens.

Experience luxury, serenity, and culinary delights at Old Rectory Hotel, Crostwick. Book your stay now to create unforgettable memories.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for £5.60 per person per night when using an available cot.
    Children up to and including 3 years old stay for £5.60 per person per night when using an existing bed.
    Children from 4 years old to 12 years old stay for £14.50 per person per night when using an existing bed.
    Children up to and including 11 years old stay for £14.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 736 reviews
Cleanliness: 7.86
Service: 9.33
Location: 8.87
Room Quality: 8.32
Amenities: 8.85
Value for Money: 8.81
Food and Beverage: 7.86
Overall Experience: 8.93
J
jason • solo_traveller • gb
7
Pros:

The garden and pool area

Cons:

Room was in need of modernising , no smart tv , and tv reception was v poor , also room was too hot and smelt of damp

2026-07-11 • via Nuitee
S
Samantha • family_with_children • us
10
2026-07-09 • via Nuitee
C
Chapman • solo_traveller • gb
8
Simple, comfortable. Room for much needed elevation within Food & Beverage.
Pros:

Traditional property quietly placed off the main road, unaffected by the noise of traffic.
Classically decorated, very clean and comfortable all round. The addition of a small swimming pool and beautiful garden terrace was lovely, especially when relaxing in the evening with a glass of wine.
Staff unbelievably friendly and helpful. Ted especially, a true asset to the team, doing anything he can to ensure everybody received the best possible experience. As well as, Hayley on the breakfast shift in the morning. Her energy and joyfulness was truly the best way to be greeted in the morning.

Cons:

The food and beverage side of the hotel was a small let down. The evening menu had been reduced (understandably due to the demand) and the options basic. Other guests seemed to be enjoying their evening meals and so I cannot comment further. I decided to venture out, and with the help from Ted I found a lovely eatery just down the road, who the hotel contacted directed and booked for me offering a gracious 20% discount for being a guest.
Breakfast I have to say could have been better. Again, basic offerings but exactly what guests require so can’t exactly fault it. The let down was that despite only offering a couple of cooked breakfast options, the poached egg was extremely overdone and the hash brown soggy. I’d hope to think this was just an off day for the chef and I’d be willing to give it another go. Ultimately it wasn’t the end of the world. I met the chef shortly after and it became evident she was also manning reception and looking after god knows what else. A classic example of a small business saving on staff costs, which to no fault of their own is a real shame. Thank you UK Government for making hospitality so difficult to run nowadays!

2026-07-07 • via Nuitee
K
Kay • couple • gb
10
Fantastic
Pros:

Everything it’s amazing value for money,we dined slept and used the pool love to come back fabulous room 23

Cons:

Television too small

2026-07-07 • via Nuitee
S
Steve • couple • gb
6
A convenient place for our one night to stay but not somewhere we will return to.
Pros:

Disappointing. One tiny sausage, small
Portions, just average

Cons:

Busy road, bar wasn’t open, no staff around after 8 pm ( we had to go out to find food), barman rolled his eyes when we asked for ice on the drink, no power sockets either side of the bed for charging etc. We had to ask to move rooms as the noise through the doorway into the next room allowed us to hear the neighbours conversations! Also no one to say goodbye to us.

2026-07-06 • via Nuitee
D
Daniel • solo_traveller • gb
10
Pros:

Everything,,

Cons:

Nothing,,

2026-07-06 • via Nuitee
G
GRAHAM • couple • gb
8
Excellent venue, with the bonus of an outside pool
Pros:

The staff were very welcoming,and the location was ideal especially having the use of the outside swimming pool (ideal after a long journey).The breakfast was lovely ,varied choice of every possible option and the waiting time for the cooked option was minimal.excellent .

Cons:

On arrival we were informed of a 60 children "Proms" event being held at the hotel which was lovely to watch the varied choice of transport used ,but it did mean that any evening meal would have had to been room service.This was not a problem as we chose to eat elswhere however it would have been helpful to have been told of this event when booking as it would have provided us with a choice.This is a lovely hotel and i will definately stay there again... and soon, Thank you very much for a lovely stay

2026-07-05 • via Nuitee
J
john • solo_traveller • gb
8
Pros:

very nice staff, and nice pool and breakfast

Cons:

it was a lovely room but the headboard was peeling and worn with bits of the material coming off

2026-07-02 • via Nuitee
A
Alison • solo_traveller • gb
5
90’s charm
Pros:

Fresh fruit and natural yogurt at breakfast

Cons:

Mistakenly thought I’d be staying in a characterful old rectory .
Pity the pool is not available before 9am as it does not really allow for a morning swim before breakfast and checkout

2026-07-01 • via Nuitee
S
Stephen • couple • gb
7
2026-07-01 • via Nuitee
C
christine • couple • gb
5
Very disappointing and would not recommend
Pros:

The garden

Cons:

Very outdated, rubbish shower, only left one towel between 2 people and there was no air conditioning.
The fire alarm went off at 2.30am, there were no staff on site to deal with the problem. All guests were outside the premises until 3.45 am.

2026-06-28 • via Nuitee
H
Harris • couple • gb
4
2026-06-27 • via Nuitee
H
Hunting • solo_traveller • gb
8
Excellent choice in Norfolk
Pros:

Very nice stay at the old rectory hotel. Extremely hot weather lovely outside garden seating area with lovely pool. 😍
Super fresh home cooked breakfast, compliments to the breakfast team.

Cons:

Nothing to dislike, very relaxed and chilled atmosphere particularly on the hottest day ever recorded in the UK!

2026-06-26 • via Nuitee
G
Giuditta • solo_traveller • it
8
Family trip
Pros:

Like the atmosphere, garden and breakfast

Cons:

Rooma and dining room need an upgrade.

2026-06-26 • via Nuitee
A
Amanda • couple • gb
9
Good location for visiting family, tranquil setting.
Pros:

The quiet and the cleanliness

Cons:

Nothing

2026-06-25 • via Nuitee
G
Graham • solo_traveller • gb
9
Pros:

Lovely hotel, very pleasant and helpful staff.
Lovely english breakfast, and plenty to chose in cereals and drinks.
Lovely grounds and nice heated outdoor pool.

Cons:

Nothing..

2026-06-25 • via Nuitee
C
Christine • extended_group • gb
10
The staff are a real asset to this hotel
Pros:

We really enjoyed our stay at the Old Rectory Hotel. We had two king sized ensuite rooms, one with a walk in shower and one with a bath and shower over. The beds were comfortable and had nice wardrobes and drawers.

The staff we met were absolutely wonderful; the two Gills and Jess were a delight. They really made us feel very welcome.

Beautiful gardens with scented flowers around the entrance to the reception. The pool was clean with plenty of seating on the poolside but the water was a little on the cool side even though it is meant to be heated but it is early in the year. The car park is spacious and right near the reception area.

Cons:

The entrance to the hotel is off a very fast moving road. The drive could benefit from being wider to make it safer to turn onto the car park.

2026-06-23 • via Nuitee
D
DIANE • solo_traveller • gb
8
2026-06-22 • via Nuitee
J
Judith • couple • gb
8
Very enjoyable overall.
Pros:

Near to both Norwich and the coast.
Clean.
Very friendly staff.
Good breakfast.
Swimming pool a nice ‘extra’

Cons:

Tv is incredibly small in the room. I couldn’t even see the picture with my glasses on.
Location a little disappointing as not actually in a village, not a place where you could have an evening stroll.

2026-06-21 • via Nuitee
D
David • solo_traveller • gb
7
Pros:

Outside area and pool

Cons:

No dining room offering a proper meal in the evening

2026-06-21 • via Nuitee