Clayton Hotel Birmingham

Hotels
Dalata Hotel Group
8.4 (235 reviews)
85 Albert Street, Birmingham, England, B5 5JE , Birmingham , GB

Facilities

Meeting rooms
Fitness facilities
Health or beauty spa nearby
Express check-out
Offsite parking discounted rates available
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Excellent service from staff
Wide array of food options
Cons:
Minor issues with food quality in some cases

Categories

Cleanliness
7.9
Standard quality for this hotel tier.
Service
8.9
Paulette and Dominic provided excellent and attentive service throughout the stay.
Location
8.4
Standard quality for this hotel tier.
Room Quality
8.4
Upgraded to a suite with great amenities.
Amenities
8.4
The hotel offers a wide range of options for different needs.
Value for Money
8.4
The experience provided good value considering the service quality.
Food and Beverage
8.4
The food was enjoyable overall with a variety of options.
Overall Experience
8.4
Overall a pleasant stay, with many positive aspects.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:19

Property Description

Discover the perfect blend of comfort and convenience at Clayton Hotel Birmingham, ideally situated within walking distance of vibrant city attractions.

Recreational Amenities: Stay active in our modern fitness center or unwind on our scenic terrace, providing a delightful backdrop for relaxation.

Culinary Delights: Savor exquisite British cuisine at the Grill Restaurant or take advantage of our 24-hour room service for dining in the comfort of your room. Don’t miss our delicious buffet breakfast on weekends!

Business & Event Facilities: With a conference center and well-appointed meeting rooms, our hotel is perfect for both business travelers and special events, ensuring a seamless experience from check-in to check-out.

Book your stay at Clayton Hotel Birmingham today and experience the heart of the city like never before!

Important information:

  • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.4
Based on 235 reviews
Cleanliness: 7.9
Service: 8.9
Location: 8.4
Room Quality: 8.4
Amenities: 8.4
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 8.4
T
transfert2026 Couples
10
Best hotel in Birmingham
Pros:

I had a wonderful experience at this hotel, and Muskaan (reception manager) made my stay even better. She was warm, professional, friendly, and welcoming from the moment I arrived. Check-in was quick and smooth, and she was always happy to answer my questions and assist with anything I needed. We have had best food and service at the restaurant, Rosetta provides excellent customer service, the food are super delicious. All in all, they made me feel valued throughout my stay. I would happily stay here again.

2026-07-25 via Tripadvisor
H
Henry couple gb
9
2026-07-25 via Nuitee
S
Saira couple gb
10
2026-07-24 via Nuitee
N
Naomi couple gb
10
2026-07-23 via Nuitee
R
russell couple gb
8
It was really good
Pros:

Only complaint would be we were woke up 4 times during the night by people in the corridor returning to their rooms. Probably to be expected on a Saturday night

Cons:

As above

2026-07-23 via Nuitee
J
Janet solo_traveller gb
8
Pros:

Rooms were good and comfortable and clean .

Cons:

No fridge in the room .
No parking

2026-07-23 via Nuitee
V
vince couple gb
3
Won’t be going back the room was 28 degrees and ac did not work , staff only offered a fan not a change of room
Pros:

It was clean

Cons:

The ac did not work and shower needed maintenance

2026-07-23 via Nuitee
P
Philip solo_traveller us
8
2026-07-23 via Nuitee
A
Andrew solo_traveller gb
10
2026-07-22 via Nuitee
M
Melena couple gb
10
Pros:

The bed was super comfy

Cons:

No parking.

2026-07-22 via Nuitee
A
Aallen solo_traveller gb
1
2026-07-22 via Nuitee
M
Mark couple gb
10
2026-07-22 via Nuitee
A
ahmedaN2031GF Business
10
Great
Pros:

Great experience overall thanks to Sandeep especially and also Dominic

2026-07-21 via Tripadvisor
J
Jessie solo_traveller gb
10
2026-07-21 via Nuitee
C
Callum couple gb
7
2026-07-21 via Nuitee
J
J6053IDdenisec Couples
8
Very nice modern hotel, we'll worth a visit.
Pros:

Lovely hotel with friendly and welcoming staff. It is a bright, modern hotel. Our room was well appointed, clean and comfortable There is limited storage space for clothes. It would also have been nice to have a fridge.

We had breakfast in the restaurant which was varied and plentiful. We also had dinner on a couple of occasions. The staff were very pleasant, in particular Paulette was very attentive and made sure we had all we needed.

Overall we enjoyed our time at The Clayton and would be happy to stay again. It's a little expensive, but not outrageously so.

2026-07-20 via Tripadvisor
R
Rumble36 Family Glasgow, Scotland
2
Disappointed.
Pros:

We have stayed here several times before and always had a great experience, which makes this visit even more disappointing. Unfortunately, this will be our last stay.

We booked three rooms for our family, and the air conditioning wasn’t working in any of them. Despite raising the issue multiple times, we were given false hope that it would be fixed, but nothing changed.

We also had to repeatedly ask for cold bottled water because the rooms were unbearably hot, yet warm bottles of water kept being sent instead. The lack of urgency and poor communication from staff made the situation even more frustrating.

It’s a shame because we’ve always enjoyed staying here, but this experience has completely changed our opinion. You have lost loyal returning customers.

2026-07-20 via Tripadvisor
A
Abdulraqeb solo_traveller gb
10
من اضخم الفنادق في برمنجهام
Pros:

كل شي حلو

2026-07-20 via Nuitee
A
Abdulraqeb couple gb
10
احلى فندق في برمنجهام
Pros:

كل شي

2026-07-20 via Nuitee
S
Saeed couple qa
8
Good
Pros:

Location is good

Cons:

Air conditioning

2026-07-20 via Nuitee