The Kings Arms Coaching Inn

Hotels
7.8 (731 reviews)
29 High St, Malmesbury, Wiltshire , Malmesbury , GB

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Paid

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Restaurant
Pets allowed
Bar
Facilities for disabled guests
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Central location
Very clean (many mentions)
Friendly, helpful staff
Comfortable beds
On-site parking / secure bike storage
Pub attached with good meals
Spacious rooms / big bathrooms (in some rooms)
Characterful property
Cons:
Some rooms very small / lacking storage
No breakfast available or limited breakfast options
No hairdryer / limited in-room amenities
Noise from pub/annex / parties
Tight driveway and parking
Occasional hot water or shower issues
Shower head/door in need of repair
Perceived expensive given amenities

Categories

Cleanliness
8.7
Generally praised as very clean in many reviews, though one guest reported cleanliness issues in the bathroom and room flooring.
Service
8.4
Staff frequently described as friendly and helpful; a few notes of a grumpy receptionist but overall staff handled busy periods well.
Location
9.3
Repeatedly praised as very central in Malmesbury with on-site parking and easy access to restaurants and town centre attractions.
Room Quality
7.2
Mixed: some rooms spacious with large bathrooms and comfortable beds, while others are very small, bare (limited storage) and have occasional maintenance issues (creaky beds, shower/hot water problems).
Amenities
6.6
Several guests noted lack of breakfast service, no hairdryer or decaf options; positives include tea facilities in room, bike storage and pub access, but overall amenities are limited.
Value for Money
7
Mixed sentiment — some found it acceptable for the price, others felt it was expensive given the lack of breakfast and limited amenities.
Food and Beverage
7.6
On-site pub and tapas-style meals were generally enjoyed and praised; however, full breakfast options are limited or not offered.
Overall Experience
7.6
Mostly positive overall stays — comfortable, characterful property and friendly staff, tempered by occasional noise from the pub/annex and issues during heatwave periods.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:16

Property Description

Historic Charm:
Experience a stay at The King’s Arms Hotel, a 16th-century coaching inn steeped in history and nestled in central Malmesbury.

Modern Comforts:
Enjoy complimentary Wi-Fi, free private parking, and well-appointed rooms with amenities like a wall-mounted TV, Nespresso machine, and kettle for your convenience.

Dining Delights:
Savor delicious meals at the hotel's restaurant or unwind with a drink at the traditional bar, offering a cozy ambiance for relaxation.

Book now to immerse yourself in the rich heritage of Malmesbury, with the iconic Malmesbury Abbey just a short stroll away from The King’s Arms Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: BRS

Location

Guest Reviews

7.8
Based on 731 reviews
Cleanliness: 8.7
Service: 8.4
Location: 9.3
Room Quality: 7.2
Amenities: 6.6
Value for Money: 7
Food and Beverage: 7.6
Overall Experience: 7.6
K
kim • couple • gb
7
great location
Pros:

great location

Cons:

parking tricky/ no breakfast

2026-10-22 • via Nuitee
P
Paul • family_with_children • gb
9
PF & LF Saturday night stopover
Pros:

Good central location with views from the pub garden. Welcoming staff. Good sized room.

2026-10-17 • via Nuitee
C
Christopher • couple • gb
7
Shame about our welcome as it is a wonderful place to stay
Pros:

Perfect location, great little village to stop off on our way to Pembroke

Cons:

Reception was rude, unhelpful and rather sarcastic , later in the evening we found out it was the Inn Keeper ( manager)
However the bar staff were remarkable and very helpful with local information.

2026-10-14 • via Nuitee
M
Michael John • solo_traveller • gb
8
perfect for two days
Pros:

N/A

Cons:

Nothing

2026-10-12 • via Nuitee
K
Kim • couple • au
7
Pros:

Convenient location

Cons:

The door to the room would not shut

2026-09-19 • via Nuitee
M
Malcolm • couple • gb
5
Disappointing was expecting better vfm
Pros:

No breakfast available at the hotel.

Cons:

Air conditioning & dust swept up from the floor

2026-09-09 • via Nuitee
G
Gina • couple • gb
8
2026-09-07 • via Nuitee
B
Beverley • family_with_children • gb
5
Location good, welcome non existent, same with hot water and light.
Pros:

Location was good.

Cons:

Greeting was sparse. No information on location, room, facilities or even a warm welcome. Bathroom was not clean. There was no hot water or electricity. No one on site to speak to. When someone did arrive and I hold her about there being no electricity or hot water, it was evident she didn’t believe me.

2026-09-06 • via Nuitee
K
Karl • couple • gb
8
2026-09-05 • via Nuitee
S
Simon • couple • gb
9
2026-09-04 • via Nuitee
P
Pearl • solo_traveller • gb
8
Comfortable stay!
Pros:

Great location on Malmesbury high street and the stable houses were beautifully decorated.

Cons:

Entry to the parking is incredibly tight, but expected!

Bathroom (floor and walls) could be a little cleaner

2026-09-02 • via Nuitee
S
Samantha • couple • gb
8
Weekend stay
Pros:

Room was lovely and nice location

Cons:

Was a little dirty but had house keeping come and fix it

2026-09-01 • via Nuitee
P
PETER • solo_traveller • gb
6
Pros:

Average

2026-09-01 • via Nuitee
K
Katy • solo_traveller • gb
8
2026-08-28 • via Nuitee
A
Andy • couple • gb
8
Parking, central location and the view from the beer garden made up for the negatives in the room. The bar staff were v
Pros:

Location and on site parking

Cons:

Floor in the bathroom needed a deep clean
More storage for clothes, ie a small drawer unit
Additional chair
Not a criticism of the hotel but the narrow entrance to the car park through the hotel may be difficult for less confident drivers or those with large cars.

2026-08-25 • via Nuitee
A
Andy • couple • gb
8
2026-08-25 • via Nuitee
J
julie • couple • gb
6
Stay if you need the area due to limited options however dont expect a warm welcome or anything beyond the basics.
Pros:

Functional room with all the basics in place. Central location on High Street however…

Cons:

Access to parking very tight archway, hot water took ages to come through ( never got it at the sink); bed mattress was very hard; bathroom flooring looked like it needed a good scrubbing; host transactional. Importantly we got informed 2 days before arrival that we had to clear the car park by 0945 as there would be a street carnival. As it turned out we collected our car from previous night’s venue and returned to collect luggage only to find at 0910 we could not get close to collect our bags. Worked around this however when I tried to drop off the key the host was not there and sauntered down to finally get the key with no niceties re stay or apologies.

2026-08-24 • via Nuitee
A
Alexandra • couple • gb
9
Pros:

Great location, suitable room for an overnight stay.

Cons:

Beds were not very comfortable.

2026-08-23 • via Nuitee
A
Andy • solo_traveller • gb
10
2026-08-21 • via Nuitee
A
Andy • solo_traveller • gb
7
2026-08-21 • via Nuitee