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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Room service
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Family rooms
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Massage services
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Non-smoking throughout
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Shuttle service (additional charge)
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Garage
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Colonial-style Building in Cuenca, Ecuador
Located in a stylish colonial-style building in Cuenca, Ecuador, Hotel Casa San Rafael offers a charming and cozy retreat for travelers. The hotel's proximity to Abdon Calderon Park provides a convenient and picturesque setting for guests to explore the city.
Comfortable Rooms and Amenities
The hotel boasts well-appointed rooms featuring free Wi-Fi, flat-screen TVs, and private bathrooms with complimentary toiletries. Guests can start their day with a delicious American breakfast and unwind in the reading hall with a good book. Additionally, the option for soothing massage sessions adds a touch of relaxation to the stay.
Convenient Services and Nearby Attractions
Hotel Casa San Rafael offers airport shuttle services for easy transportation. Situated close to Mariscal Lamar Airport and El Cajas National Park, guests have the opportunity to explore the beauty of Ecuador's landscapes with ease.
Experience the charm and convenience of Hotel Casa San Rafael - book your stay now for an unforgettable getaway!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Public parking is possible at a location nearby (reservation is not needed) and costs USD 13 per day.
Location
Guest Reviews
El personal es muy amable y se aseguran de ayudar en lo que puedan, Andrés uno de los dueños bastante gentil y amable , el desayuno bastante completo. Es bastante cerca de todo
Mejor limpieza baños.
Súper cerca de todo
The hotel location is walking distance to all activities, restaurants -
Breakfast was amazing - freshly cooked
Assortment of fruit, breads, eggs and a side of topical dish to the area
The rooms are clean and very comfortable
The service from the staff was exceptional!!
There is nothing to to dislike
Un hotel encantador, el personal muy amable y la ubicación precisa.
Se siente el ruido de otras habitaciones y externo.
Staff were extremely accommodating. Great breakfast every morning.
This hotel is elegant and rustic. It's very beautiful.
Excelente
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Muy buena ubicación, atencion muy buena por parte del personal y las instalaciones estaban bien.
Établissement agréable belle déco avec patio style maison coloniale. Personnel accueillant et serviable.Tres bon emplacement à quelques pas de la place principale.
Rien de particulier seul bémol ma fenêtre donnait sur la rue Simon Bolivar plutôt bruyante le matin..
La ubicación.
El piso suena mucho.
La ubicación
En el baño no servía el extractor de olores, lo cual hacía que no haya ventilación
El desayuno sabroso, promocionan sus cultivos y costumbres.
La ubicación estratégica, se puede caminando a casi todos los sitios.
Y la habitación, excelente, super limpia y con todo lo necesario.
Muy limpio , el personal muy amable y atento , el desayuno fabuloso
Podría tener parqueo cubierto
Breakfast was great during Carnival.
The bed was overly firm.
La atención es muy buena, Andrés es una persona muy atenta y con la disposición de apoyar en todo momento.
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