Grand hotel Starý Smokovec

Hotels
•
TMR
9 (1813 reviews)
Stary Smokovec , Poprad , sk

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Parking
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Great location
Good breakfast
Cons:
Dinner options were disappointing
Some issues with room quality

Categories

Cleanliness
9.46
Everything was clean and well-maintained.
Service
8.93
Staff were friendly, but some reports of unprofessionalism.
Location
9.47
The hotel is ideally situated for access to views and activities.
Room Quality
8.42
Rooms were comfortable, but some guests found them lacking in size or amenities.
Amenities
9.45
Good range of amenities including a pool and wellness facilities.
Value for Money
8.41
High price point for the room quality; additional costs for dinners noted.
Food and Beverage
8.46
Breakfast was excellent, however, dinner options were lacking.
Overall Experience
9.43
A lovely hotel experience overall, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 19:59

Property Description

Historical Charm and Modern Comforts
Experience a 100-year tradition of hospitality at Grandhotel Stary Smokovec, nestled in the heart of the High Tatras. Enjoy historic architecture combined with a relaxing wellness center featuring a variety of spa facilities.

Stylish Rooms and Culinary Delights
Reconstructed in 2018, our rooms offer stylish comfort and modern amenities. Indulge in traditional dishes and delectable desserts at our on-site restaurant.

Convenient Location for Adventure
Located in the lively resort of Stary Smokovec, our hotel is the perfect base for exploring the area. With easy access to ski areas and transportation hubs, including free ski bus service, your adventures in the Tatras await.

Book your stay at Grandhotel Starý Smokovec for an unforgettable experience in the High Tatras!

Important information:

For holidays between 21.4.2021 and 30.11.2024 cable car and water park tickets are included for registered Gopass members. It cannot be used on the arrival (check-in) day and the number of tickets corresponds to the number of nights spent at the accommodations establishment. Every ticket is nontransferable.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: TAT

Property Policies

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 10 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for € 37 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1813 reviews
Cleanliness: 9.46
Service: 8.93
Location: 9.47
Room Quality: 8.42
Amenities: 9.45
Value for Money: 8.41
Food and Beverage: 8.46
Overall Experience: 9.43
M
Milan • solo_traveller • sk
10
Pros:

Keď ideme do Smokovca, bývame len v tomto hoteli.

2026-05-27 • via Nuitee
P
Peter • solo_traveller • sk
10
2026-05-27 • via Nuitee
S
Szabó • couple • hu
10
Minden kritériumnak megfelelt!Külön máshoz nem hasonlítható miliő lengi körül a szállodát!
Pros:

régi hangulatot idéz-Nyugalom vesz körül mindent.Többször jártunk már itt.A jövben is elátogatunk még ide!

Cons:

Ilyen nem volt!

2026-05-26 • via Nuitee
C
cabadajova • couple • sk
10
2026-05-24 • via Nuitee
L
Lahja • solo_traveller • fi
8
2026-05-22 • via Nuitee
K
Katarína • solo_traveller • sk
9
Pros:

Lokalita vynikajúca, všade doslova "na skok". Wellness super.

Cons:

Akurát za tú cenu by hosť trochu očakával, že bude parkovanie v cene pobytu 😉

2026-05-19 • via Nuitee
T
Tkac • solo_traveller • sk
5
Sklamanie
Pros:

Personál vynikajúci.
Jedlo vynikajúce.

Cons:

Ako hosť, ktorý v hotely už v minulosti viackrát bol musím povedať že to ide u Vás dole kopcom!
Človek by očakával zlepšené služby pre zákazníka no tu je to opačne.
Ranné plávanie - zrušené (v minulosti bolo)
Parkovné - extra platba (v minulosti bolo zahrnuté v cene)
...
Na druhej strane ste pridali vankúše na posteľ 😀 napočítal som ich 10.
Stačilo by 2-4🤣
V budúcnosti sa pozriem asi po inom hotely aj keď je pravda, že lokalita mi veľmi vyhovuje.

2026-05-18 • via Nuitee
J
Jan • solo_traveller • pl
9
2026-05-12 • via Nuitee
L
Lukáš • family_with_children • cz
10
Pros:

Asi všechno 🤗

Cons:

Nemáme co vytknout

2026-05-11 • via Nuitee
M
Michal • solo_traveller • cz
10
2026-05-07 • via Nuitee
I
Iveta • solo_traveller • sk
10
2026-05-06 • via Nuitee
K
Karolina • couple • sk
8
celkovo spokojná
Pros:

Vynikajúca lokalita, milý personál, nádherné starobylé priestory, živá hudba pri večeri

Cons:

staršia kúpeľňa, uprednostnila by som sprchový kút namiesto vane

2026-05-03 • via Nuitee
K
Kovács • solo_traveller • sk
10
2026-04-29 • via Nuitee
M
Marián • couple • sk
9
Pros:

Keďže lokalitu poznám už roky a vraciam sa sem, hovorí za všetko. Raňajky v pohode, z každého rožku trošku, ako sa hovorí, vyberie si každý a naje sa do sýta. Vysoko oceňujem využite gopass karty na bezplatné lanovky ako aj pobyt v aquaparkoch.

Cons:

V tejto chvíli mi nenapadá nič, možno keby posledný deň pobytu vonku menej fúkalo....ale to sem asi nepatrí.

2026-04-27 • via Nuitee
T
Tomas • couple • sk
8
2026-04-27 • via Nuitee
I
Imrich • solo_traveller • sk
9
2026-04-27 • via Nuitee
I
igor • couple • cz
9
2026-04-19 • via Nuitee
S
Silvia • couple • sk
5
Nie je to také ubytovanie aké sa dá očakávať voči cene
Pros:

Lokalita je výborná, ale sklamanie so službami

Cons:

Ubytovanie nezodpovedá cene

2026-04-15 • via Nuitee
J
Jana • couple • sk
9
2026-04-15 • via Nuitee
B
Beáta • solo_traveller • sk
10
Pros:

Krásny hotel, príjemný personál, super služby a lokalita spĺňa všetky moje očakávania.

Cons:

Všetko o.k.

2026-04-11 • via Nuitee