Ambassador Hotel Kansas City, Autograph Collection

Hotels
•
Autograph Collection
9.2 (282 reviews)
1111 Grand Boulevard , Kansas City , US
+1 816-298-7700

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good amenities
Cons:
Location safety concerns
Cleanliness issues

Categories

Cleanliness
8.68
Some reviews indicated minor wear and cleanliness issues that could detract from the overall experience.
Service
9.99
Staff were friendly and responsive, providing good service during the stay.
Location
7.69
Location mentioned as potentially unsafe and dirty, which is a significant concern for guests.
Room Quality
9.64
Rooms were spacious with good features, though some mention age and ongoing maintenance.
Amenities
9.67
Enjoyable amenities such as a nice bar, spacious room, and added perks like free reception cocktail.
Value for Money
8.63
Rooms and amenities generally justifying their price, but some guests felt prices were high.
Food and Beverage
9.68
Reviews indicated excellent food quality at the event held at the hotel.
Overall Experience
9.65
Great experience overall, despite issues with the location and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:45

Property Description

Modern Rooms with Luxury Amenities

Located in the heart of Kansas City, the Ambassador Hotel offers modern rooms with 37-inch flat-screen TVs, free Wi-Fi, and custom furnishings. Enjoy the convenience of a refrigerator, minibar, Keurig coffee-making facilities, and iPod docking stations in every room. Relax in oversized walk-in showers with marble countertops.

Convenient Facilities and Services

Stay fit at the on-site fitness center and take advantage of free luxury transportation within a 5-mile radius. Benefit from a same-day laundry service, business center, and the Reserve Restaurant serving local American cuisine.

Prime Location for Entertainment

Explore nearby attractions like the Kansas City Power and Light District, The Kauffman Center for the Performing Arts, and the Kansas City Convention Center, all just minutes away. Book your stay at Ambassador Hotel Kansas City for a luxurious and convenient experience.

Important information:

You must show a valid photo ID and a credit card upon check-in. Special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that guests must be 21 years old or older to make a reservation at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCI

Location

Guest Reviews

9.2
Based on 282 reviews
Cleanliness: 8.68
Service: 9.99
Location: 7.69
Room Quality: 9.64
Amenities: 9.67
Value for Money: 8.63
Food and Beverage: 9.68
Overall Experience: 9.65
C
Courtney • couple • us
10
2026-09-04 • via Nuitee
R
Robert • couple • us
10
2026-09-03 • via Nuitee
A
Alicia • family_with_children • us
10
A perfect stay in the heart of downtown KC!
Pros:

The Ambassador was a wonderful place for us to stay while we were in town for a concert! The hotel is stunningly decorated throughout and is very clean. Our room was spacious and had everything we could need. We slept so well in our big, comfy bed! We also liked that the hotel is very quiet. We were not disturbed by noise at any point. The American Reserve restaurant is also a great spot for eating and relaxing. We will definitely be back!

Cons:

Everything was perfect!

2026-08-21 • via Nuitee
Y
Yolanda • couple • us
10
2026-08-21 • via Nuitee
S
Salah Eddine • couple • dz
7
2026-07-20 • via Nuitee
S
Salah Eddine • couple • dz
8
2026-07-20 • via Nuitee
N
N3318UMjackh • Couples
4
Much older with poor service follow-through
Pros:

This hotel is a tale of 2 buildings. All the pictures you see only show the newer south building. However, a lot of the non-suite rooms are in the much older, poorly maintained north building. Definitely not up to the standard expected of a Marriott Autograph Collection hotel. Service was also very lacking with them saying all the right things, but rarely following through.

2026-07-16 • via Tripadvisor
P
plod2026 • Friends getaway
8
Busy area, choose valet
Pros:

I wanted to visit Lonnie's Reno Club on a recommendation from Nick with PMC from the Hilton. I used valet and was helped by Kyle, the hotel is on a busy street and valet made it easier to get my car with all the traffic in the area.

2026-07-09 • via Tripadvisor
S
Stephanie • solo_traveller • us
10
2026-07-03 • via Nuitee
P
Peter • solo_traveller • us
9
Pros:

Clean and comfortable room, well presented hotel

2026-07-02 • via Nuitee
E
Elizabeth • couple • us
6
2026-06-30 • via Nuitee
F
Felix • extended_group • at
7
Hotel regular, muy caro.
Pros:

Personal del restaurante muy agradable.
Habitaciones espaciosas y disponibilidad de camas accesorias frente a la necesidad.
Ubicación céntrica aceptable.

Cons:

Me resultó sorprendente tener que pagar por el Wi-fi en un hotel a esta altura, lo consideraría un servicio básico para alojarse.
Pagamos muy caro para lo que ofrecía el hotel, probablemente por tratarse de la fecha del Mundial FIFA.
No funcionó un ascensor durante más de una semana, lo cual provocó una incomodidad constante ante cada necesidad de subir o bajar, con una demora exagerada (ya que tanto huéspedes como trabajadores del hotel debían usar un solo ascensor).
La atención y disponibilidad durante el check-in no fue ni amable ni explicativa.

2026-06-26 • via Nuitee
P
pancho3378 • couple • ec
9
Lindo hotel, buena ubicación
Pros:

Muy lindo hotel, buena ubicacion , centrico

2026-06-23 • via Nuitee
J
Jason • couple • us
10
I won’t stay anywhere else in Kansas City
Pros:

Service was 5star

Cons:

Nothing

2026-06-14 • via Nuitee
E
Eric • solo_traveller • us
8
Except for some minor issues, the facility, and the staff, were all excellent!
Pros:

Location, the bar, the room, the bathroom

Cons:

Lack of common sense lighting in the room. Had to have staff fix television issue.

2026-05-27 • via Nuitee
E
erik • family_with_children • us
10
Wonderful!
Pros:

Genuinely warm, friendly and helpful staff. Spacious, well appointed and maintained rooms.
Great location.

2026-05-12 • via Nuitee
6
690carterm • Business
10
Banquet Staff Service
Pros:

Mona and the rest of the banquet staff served us greatly! Very impressed with the hospitality.

2026-03-28 • via Tripadvisor
J
justindC8026OA • Business
10
Mona and Kenneth
Pros:

Everything from Kenneth who checked us in to Mona who was in charge of the catering our week there was nothing short of amazing. Don’t get me wrong the entire staff was great but these two were the shining stars of our experience at the Ambassador in Kansas City Missouri. Kenneth was extremely polite and well spoken and friendly as can be and Mona went above and beyond her catering to make sure we felt like family. I would definitely recommend a stay there. 10/10 with absolutely nothing left to be desired. Every single need was met and then some.

2026-03-27 • via Tripadvisor
M
martyt949 • Business • Oskaloosa, Iowa
10
Best hotel I've ever been to
Pros:

We had a great time,when ken met us at the front desk he was so awesome. Mona,jaja and Mia were amazing. We never had to look for anything the got it and said no worries. I would always stay again.

2026-03-27 • via Tripadvisor
S
Shelley • extended_group • us
10
loved the hotel and ambience
Pros:

from early check in to checking out the staff was exceptional

Cons:

the bartender didnt know how to make a drink

2026-03-22 • via Nuitee