Resort La Ginabelle

Hotels
9.2 (936 reviews)
Vispastrasse 52 , Zermatt , ch
+41 27 966 50 00

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Room service
Heating
Terrace
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Review Highlights

Pros:
Maravilhosas piscinas
Atendimento muito bom
Luxurious accommodations
Excellent breakfast
Helpful staff
Cons:
Operating hours for facilities too early
Limited access to outdoor pool in late hours

Categories

Cleanliness
8.78
Standard quality for this hotel tier.
Service
9.75
Staff were attentive and helpful, quick to respond to needs.
Location
9.29
Conveniently located within walking distance from the main market area.
Room Quality
8.24
Room was spacious but had a low beam that required caution.
Amenities
9.27
Good amenities including pools, gym, and spa facilities.
Value for Money
9.23
Excellent value considering the range of services offered.
Food and Beverage
9.28
Great quality breakfast and dinner, exceeded expectations.
Overall Experience
9.75
Overall stay was exceptional with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:35

Property Description

Luxurious Accommodation and Convenient Location:
La Ginabelle, just a stone's throw away from Zermatt Train Station and cable cars, offers a perfect blend of comfort and accessibility.

Indulge in Culinary Delights and Relaxation:
Savor the renowned gourmet cuisine and unwind in the expansive spa area with an outdoor pool at a soothing 34°C. Enjoy complimentary afternoon coffee and tea with delicious home-made cake during the winter season.

Family-Friendly Amenities and Services:
Families can take advantage of the kid's club while parents make use of the shuttle service to and from the train station, ensuring a hassle-free stay.

Experience the epitome of luxury and convenience at La Ginabelle - book now for an unforgettable retreat.

Important information:

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi. Hotel La Ginabelle offers a shuttle service from and to the Zermatt Train Station between 08:00 and 19:00 on prior request.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Location

Guest Reviews

9.2
Based on 936 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.75
I
isabelle • couple • fr
8
Pros:

Bel établissement à 700 mètres du cœur de ville très facilement accessible à pied. Chambre et literie confortables. Petit déjeuner excellent. Service irréprochable avec un chef de rang aux petits soins. Les piscines et le spa sont magnifiques et très agréables. Un rapport qualité prix intéressant

2026-08-08 • via Nuitee
G
georgette • solo_traveller • ch
9
Tolles Hotel mit schöner geschmackvoller Einrichtung! Tolle Spa und Bäder
Pros:

Ausgezeichnet, grossartig

2026-08-07 • via Nuitee
F
François • solo_traveller • ch
9
Pros:

Excellent hôtel avec vue sur le Cervin. Chambre de standing et personnel au petit soin. Excellent

2026-08-07 • via Nuitee
D
Donna • couple • us
10
Pros:

The room was fantastic! Incredible view of the Matterhorn, nice size deck with 2 chairs to sit and enjoy our coffee while seeing the view. The bathroom was good size with plenty of room to store things, hang towels etc. The breakfast had so many excellent options, good service. The entire staff was welcoming and attentive.

Cons:

Wish we could have stayed longer!

2026-08-05 • via Nuitee
U
Ute • extended_group • ch
7
Gute Lage sehr gutes Essen-Zimmer geht so.
Pros:

Sehr freundliches Personal. Super Frühstück und sehr gutes Essen.

Cons:

Das Zimmer war gut nur das Badezimmer sehr klein
Der Aussenpool ist überfüllt und laut. Liegestühle gibt es zu wenig

2026-08-05 • via Nuitee
D
Davide • couple • it
10
Zermatt Resort
Pros:

Beautiful Resort in wonderful Zermatt.

Cons:

The quality of the food at dinner at the restaurant inside the hotel could be slightly improved.

2026-08-05 • via Nuitee
C
Céline • solo_traveller • ch
9
2026-08-05 • via Nuitee
H
Hougui • couple • ch
10
Pros:

The hotel pool is great with a nice SPA.

Cons:

Nothing.

2026-08-04 • via Nuitee
D
Deimantas • couple • lt
10
2026-08-04 • via Nuitee
B
Barbara • family_with_children • ch
10
2026-08-04 • via Nuitee
L
Linda • solo_traveller • ch
9
2026-08-04 • via Nuitee
V
Vanessa • solo_traveller • ch
10
Erholsamer und eleganter Geburtstagsaufenthalt im wunderschönen Hotel Ginabelle
Pros:

Das Ginabelle ist ein eleganter Ort für ein wunderschönes Getaway. Ich war über meinen Geburtstag vor Ort und genoss das Hotel, das Spa und das Restaurant in vollen Zügen.
Das Team war fantastisch, das Frühstücksbuffet liess keinen Wunsch offen und das Spa (für Erwachsene) einfach genial ausgestattet, so dass ich mich auch als Frau alleine zu jeder Zeit sehr wohlgefühlt habe.
Perfekt für Erholung, Wanderferien und einfach eine gute Zeit im Wallis.

2026-08-03 • via Nuitee
L
Laura • solo_traveller • ch
9
2026-08-03 • via Nuitee
T
Troy • couple • us
9
Pros:

The room and breakfast was great

2026-08-02 • via Nuitee
Z
Zellweger • couple • ch
9
es hat uns gefallen und wir kommen gerne wieder
Pros:

- frühstück und lage waren gut
- das personal freundlich aber eher etwas
distanziert. ausnahme: bar, musik und inhaber
- schöner pool

Cons:

- frühstück nur bis 10.00 h
- keine mietvelo
- am nachmittag zu wenig liegen am pool

2026-08-02 • via Nuitee
R
Rolf • couple • ch
10
Phänomenal
Pros:

Hervorragend geführtes Hotel mit außergewöhnliche Liebe zum Detail, phantastischem Frühstücksbuffet und exzellentem Abendessen (Halbpension). Tolle Poolanlage, Wellness bis hin zu geschmackvoller Bar und virtuoser Pianistin. Gelungen!! Danke!!!

2026-08-02 • via Nuitee
Y
Yui • couple • jp
6
Pros:

とても清潔で、朝ごはんの種類が豊富。
スパもプールも綺麗でいい。部屋もおしゃれでよかった。

Cons:

マッターホルンビューの部屋を予約したけど、ほとんど見えない部屋に通された。（写真でちょこんて出てるやつ。)しかも何故かベランダはお隣さんと共有（仕切りとかもないから気まずい）。その後2回交渉して、部屋を変えてもらったけど、そこもそこまで綺麗にマッターホルンは見えず…。
とても楽しみにしていただけにショックが大きかった…。
次は予約しないかな

2026-07-24 • via Nuitee
T
Tyler • family_with_children • us
9
Great property.
Pros:

Outside pool areas and breakfast

Cons:

Free transportation to hotel would have been nice.

2026-07-24 • via Nuitee
R
Regina • solo_traveller • ch
10
2026-07-23 • via Nuitee
A
Anne • couple • fr
10
Détente et confort dans le Valais
Pros:

De l’appartement au buffet du petit déjeuner en passant par le personnel et les équipements du SPA, tout était parfait.

Cons:

RAS

2026-07-22 • via Nuitee