Resort La Ginabelle

Hotels
9.2 (831 reviews)
Vispastrasse 52 , Zermatt , ch

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Maravilhosas piscinas
Atendimento muito bom
Luxurious accommodations
Excellent breakfast
Helpful staff
Cons:
Operating hours for facilities too early
Limited access to outdoor pool in late hours

Categories

Cleanliness
8.78
Standard quality for this hotel tier.
Service
9.75
Staff were attentive and helpful, quick to respond to needs.
Location
9.29
Conveniently located within walking distance from the main market area.
Room Quality
8.24
Room was spacious but had a low beam that required caution.
Amenities
9.27
Good amenities including pools, gym, and spa facilities.
Value for Money
9.23
Excellent value considering the range of services offered.
Food and Beverage
9.28
Great quality breakfast and dinner, exceeded expectations.
Overall Experience
9.75
Overall stay was exceptional with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:35

Property Description

Luxurious Accommodation and Convenient Location:
La Ginabelle, just a stone's throw away from Zermatt Train Station and cable cars, offers a perfect blend of comfort and accessibility.

Indulge in Culinary Delights and Relaxation:
Savor the renowned gourmet cuisine and unwind in the expansive spa area with an outdoor pool at a soothing 34°C. Enjoy complimentary afternoon coffee and tea with delicious home-made cake during the winter season.

Family-Friendly Amenities and Services:
Families can take advantage of the kid's club while parents make use of the shuttle service to and from the train station, ensuring a hassle-free stay.

Experience the epitome of luxury and convenience at La Ginabelle - book now for an unforgettable retreat.

Important information:

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi. Hotel La Ginabelle offers a shuttle service from and to the Zermatt Train Station between 08:00 and 19:00 on prior request.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 15 years old stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 831 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.75
H
Hayley couple us
10
2026-05-28 via Nuitee
A
Adrian couple ch
8
2026-05-28 via Nuitee
E
Evita family_with_children gb
9
A wonderful stay with family. Love the massage pool the most.
Pros:

Close to Zermatt train station. Very nice spa facility. Restaurant was great also - really enjoyed both breakfast and à la carte dinner.

Cons:

Pillows were too soft and low.

2026-05-27 via Nuitee
S
Sascha solo_traveller de
10
Spitzenunterkunft in Zermatt. Toller Aufenthalt
Pros:

Sehr gut gefallen hat mir das Frühstück. Sehr freundlicher Herr am Living Cooking. Sehr freundliche und kompetente Servicemitarbeiter beim Frühstück. Toller Raum, super Auswahl! Spitzenmäßig und außergewöhnlich. Zimmer war geräumig, schönes Bad mit Regendusche, gutes Bett, moderne Einrichtung, alles da ! Balkon, Sessel, toller Ausblick. Was will man da noch mehr? Ebenso Abholung am Bahnhof Zermatt sowie Beratung an der Rezeption und Tips. Sehr gut!

Cons:

Ich habe überlegt aber mir fällt da nichts ein.

2026-05-27 via Nuitee
C
Christina couple gb
9
2026-05-26 via Nuitee
H
Halvor couple no
10
2026-05-26 via Nuitee
R
Rajeeb solo_traveller se
7
2026-05-25 via Nuitee
J
Joana couple br
10
Impecável
Pros:

Quarto amplo e confortável, hotel tem ótima localização próximo a estação de trem, mas também disponibiliza carros elétricos para buscar ou deixar na estação se solicitado. Ampla área de resort com piscinas aquecidas, staff muito cordial e solícitos. Café da manhã maravilhoso!! Jantamos um dia no restaurante do hotel e também estava tudo delicioso. Na varanda do nosso quarto tinha cista direta para o matterhorn.Estadia maravilhosa, recomendo demais.

Cons:

Nada, tudo perfeito.

2026-05-25 via Nuitee
C
Camara solo_traveller br
10
Muito agradável, recomendo.
Pros:

Excelente hotel, bem localizado, quarto muito confortável, amenities muito boas, ótimo restaurante e café da manhã excelente

Cons:

A única coisa que poderia melhorar é se o chuveiro não fosse dentro da banheira.

2026-05-20 via Nuitee
M
Marta family_with_children ch
9
Dommage que les bonnes choses ont toujours une fin.
Pros:

L’appartement était très bien aménagé, le spa très agréable, la table réservé pour le petit déjeuner était une jolie attention et très appréciable. Le directeur était au petit soin pour ses hôtes. Le verre de champagne à la piscine offert était un service plus plus..
lieu calme et apaisant, personnel avenant et accueillant.

Cons:

J’ai tous aimé

2026-05-18 via Nuitee
E
Eileen solo_traveller gb
10
2026-05-17 via Nuitee
J
Jakub couple ch
10
Perfect - we will be back
Pros:

Staff was very attentive. A lot of small gestures showing they care

Cons:

Does not allow pets

2026-05-17 via Nuitee
G
Gisler solo_traveller ch
9
2026-05-17 via Nuitee
S
susanne solo_traveller ch
10
Mein Aufenthalt im Resort La Ginabelle war ein rundum perfektes Erlebnis, geprägt von einer herzlichen Atmosphäre, einem
Pros:

⭐️⭐️⭐️⭐️⭐️

Ein Juwel der Gastfreundschaft mit außergewöhnlichem Frühstück

Ich habe meinen Aufenthalt im Resort La Ginabelle von der ersten bis zur letzten Minute genossen. Man spürt sofort die Liebe zum Detail und die herzliche Atmosphäre, die das ganze Haus durchdringt.

Ein absolutes Highlight war für mich das Frühstücksbuffet. Die Auswahl, die Frische und die Qualität der Speisen sind wirklich außergewöhnlich und lassen absolut keine Wünsche offen.

Die Zimmer sind wunderbar geräumig und stilvoll eingerichtet. Auch der Wellnessbereich setzt dieses hohe Niveau nahtlos fort; die Anlage ist sehr grosszügig gestaltet und bietet mit ihren verschiedenen Aussenpools und Massagedüsen eine wahre Wohltat für Körper, Geist und Seele.

Obwohl ich alleine gereist bin und meine Kinder längst erwachsen sind, ist mir der Kids Club positiv aufgefallen. Es zeigt, dass hier wirklich an alle Gäste gedacht wird, und unterstreicht die weitsichtige und einladende Gastfreundschaft des Hauses.

Ein rundum perfekter Aufenthalt, den ich uneingeschränkt weiterempfehlen kann.

Vielen Dank auch an das überdurchschnittlich freundliche Personal.

2026-05-17 via Nuitee
D
Dominik couple ch
9
2026-05-17 via Nuitee
T
Thomas couple us
10
Wish I could have stayed longer
Pros:

Great location, great breakfast

Cons:

Nothing

2026-05-16 via Nuitee
M
Maddy couple gb
10
Fantastic hotel, highly recommend
Pros:

Spa/pool area was incredible. Staff were friendly. Breakfast was good

Cons:

Parts of the hotel were slightly dated but kept in very good condition so no complaints

2026-05-03 via Nuitee
R
Rebecca solo_traveller us
10
Pros:

Facility was amazing. Great pools, loved view from our room and felt like we had a lot of privacy. Excellent breakfast and snacks! Loved it!

Cons:

Zero

2026-04-20 via Nuitee
O
Olivier solo_traveller fr
10
2026-04-19 via Nuitee
C
christinebT6950FI Couples
10
Great Resort in Zermatt
Pros:

La Ginabelle is a wonderful Resort in beautiful Zermatt. The staff is very welcoming and caring, the cuisine is fantastic and the breakfast buffet is over the top delicious. We’ll definitely be back.

2026-04-14 via Tripadvisor