Resort La Ginabelle

Hotels
9.2 (837 reviews)
Vispastrasse 52 , Zermatt , ch

Children allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Clubhouse
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Maravilhosas piscinas
Atendimento muito bom
Luxurious accommodations
Excellent breakfast
Helpful staff
Cons:
Operating hours for facilities too early
Limited access to outdoor pool in late hours

Categories

Cleanliness
8.78
Standard quality for this hotel tier.
Service
9.75
Staff were attentive and helpful, quick to respond to needs.
Location
9.29
Conveniently located within walking distance from the main market area.
Room Quality
8.24
Room was spacious but had a low beam that required caution.
Amenities
9.27
Good amenities including pools, gym, and spa facilities.
Value for Money
9.23
Excellent value considering the range of services offered.
Food and Beverage
9.28
Great quality breakfast and dinner, exceeded expectations.
Overall Experience
9.75
Overall stay was exceptional with a few minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 15:35

Property Description

Luxurious Accommodation and Convenient Location:
La Ginabelle, just a stone's throw away from Zermatt Train Station and cable cars, offers a perfect blend of comfort and accessibility.

Indulge in Culinary Delights and Relaxation:
Savor the renowned gourmet cuisine and unwind in the expansive spa area with an outdoor pool at a soothing 34°C. Enjoy complimentary afternoon coffee and tea with delicious home-made cake during the winter season.

Family-Friendly Amenities and Services:
Families can take advantage of the kid's club while parents make use of the shuttle service to and from the train station, ensuring a hassle-free stay.

Experience the epitome of luxury and convenience at La Ginabelle - book now for an unforgettable retreat.

Important information:

Please note that Zermatt is car-free and can only be reached by train. Guests can drive to Täsch and continue to Zermatt by train or taxi. Hotel La Ginabelle offers a shuttle service from and to the Zermatt Train Station between 08:00 and 19:00 on prior request.Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBJ

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 0 years old stay for free when using an existing bed.
    Children up to and including 8 years old stay for free when using an available extra bed.
    Children from 9 years old to 15 years old stay for CHF 100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 837 reviews
Cleanliness: 8.78
Service: 9.75
Location: 9.29
Room Quality: 8.24
Amenities: 9.27
Value for Money: 9.23
Food and Beverage: 9.28
Overall Experience: 9.75
J
John Olav solo_traveller no
10
2026-06-20 via Nuitee
P
Peter extended_group ch
10
Pros:

gutes, vielseitiges Früstück, wirklich für alle geschmäcker etwas vorhanden

2026-06-20 via Nuitee
T
Theresa solo_traveller au
10
A trip to heaven!
Pros:

The wellness centre was incredible - especially the fantastic therapist Sara! Sitting in the spa pool overlooking the lake suspended in the sky can’t be beaten!

Cons:

Leaving!

2026-06-20 via Nuitee
S
Sebastian couple co
10
Estancia cómoda y acogedora.
Pros:

Las fotos definitivamente no hacen tributo a la perfección del alojamiento. Es increíblemente hermoso, un oasis literalmente en el corazón de zermatt, estuvimos muy contentos con nuestra estadía en el hotel, perfecto para parejas que busquen el descanso, comodidad y lujo. Es el mejor lugar en Europa para desayunar, logramos conseguir todo lo que buscábamos desde nuestro país, un desayuno balanceado, completo, sin alimentos procesados. Su jugo de naranja recién hecho, fue un manjar, el restaurante es elegante al igual que sus zonas de Spa, y demás. Sin duda, perfecto para una luna de miel soñada con tu pareja.

Cons:

La ubicación, aunque todo quede cerca en zermatt no es la más central y si vas con tu equipo de Ski como nosotros, está un poco alejado si buscas ir caminando. Sin embargo todo es muy rápido al movilizarte en bus o taxis eléctricos que son muy curiosos al no existir vehículos convencionales. Zermatt es costoso, y así mismo el traslado al terminal que es a 5 minutos que me parece, debería estar incluido dentro del precio. De resto, todo perfecto.

2026-06-19 via Nuitee
P
Peter couple au
8
Nice, Comfortable and centrally located.
Pros:

Room was comfortable, the breakfast was nice with a wide variety, and the swimming pool was lovely and warm. However, access into the sauna area was difficult as the key card did not activate the door for all patrons. So, someone had to go into the pool, trigger the pool access door and then open the outside door.

Cons:

We arranged with the Hotel to be picked up from the railway station, and they were not there. When we arrived at the Hotel, I asked about the pickup and mentioned that I tried to ring the Hotel but was unable to get thru because the phone system was diverted to a message only saying they were not open. The lady got very hostile towards me and said the person was down at the station waiting for us. I explained that no one from the Hotel was there and that I asked every transfer person there if they were from the Hotel they all said no. Not a good start. She offered a free drink for us at the Bar, but it was never forth coming, even though we had a drink or two every night.

2026-06-19 via Nuitee
C
Chezza75 solo_traveller au
10
Best Stay in Zermatt
Pros:

There was nothing to dislike.
The staff were nothing but incredibly helpful & never made you feel like you were bothering them.
The whole hotel design was gorgeous.
The huge corner room I had, was so spacious, very comfortable with the best views of the Matterhorn from my own personal balcony.
The services they offer, are above & beyond.

Cons:

Absolutely nothing to dislike

2026-06-18 via Nuitee
K
Kirby couple gb
10
Lovely get away with all the facilities
Pros:

Great location lovely views

Cons:

Na

2026-06-18 via Nuitee
S
Sabrina solo_traveller ch
10
Aussergewöhnlich, top zum Erholen. Wunderschöner Blick aufs Matterhorn vom Balkon!
Pros:

Tolles Spa, freundliches Personal, super Lage! Habe sogar ein Upgrade erhalten :)

Cons:

-

2026-06-18 via Nuitee
S
Silvia solo_traveller ch
10
2026-06-18 via Nuitee
N
Nick couple gb
10
It’s been amazing stay at La GinaBelle, Zermatt
Pros:

The hotel is modern, clean and very classy. Staff give 100% to make your stay perfect. The breakfast section is amazing, our room was up there with the best I’ve stayed in, swimming pools perfect after a day out walking the mountains.

Cons:

All good

2026-06-18 via Nuitee
B
Bowen couple cn
10
2026-06-17 via Nuitee
S
Simon couple gb
9
Lovely spa hotel
Pros:

Welcoming staff, good location, excellent breakfast and relaxing spa

2026-06-16 via Nuitee
J
James couple au
10
Pros:

The resort had every amenity you could want. The room was excellent and the breakfast buffet was the best I have ever had in my travels. The restaurant for dinner was great, and all of the staff were very friendly and helpful. The gym had good quality equipment for a hotel and the spa was outstanding with so many options for pools, saunas, cold plunge, relaxing lounging, etc. Location was easy to get around from. We had an excellent stay and wish it could have been longer, would highly recommend.

2026-06-16 via Nuitee
S
Shahid solo_traveller gb
10
2026-06-15 via Nuitee
A
Anja solo_traveller ch
10
Einfach ein sehr schöner Aufenthalt.
Pros:

Sehr freundliches Personal. Das Frühstücksbuffet war gross. Die Zimmer sind geräumig und hübsch eingerichtet.
Sehr sauberer Wellnessbereich mit Pool und Sauna.

Cons:

Die Daunendecke war etwas zu warm.

2026-06-15 via Nuitee
F
Frans couple za
10
Pros:

Great location and facilities. Excellent breakfast, nice spacious room, with shuttle transport to and from the station.

2026-06-14 via Nuitee
R
RowntreeLondon Solo travel London, England
10
A brilliant two night stay with perfect food.
Pros:

The welcome was warm and efficient and I was delighted to be upgraded to a larger room with a big balcony. The room was comfortable with a good size bathroom with natural light. The swimming and spa pools (outdoor and also indoor) were very relaxing. The bar is a lovely area to relax. I was half board and the five course dinner was perfect and good value. Breakfast had many, many choices including a cook making omelettes.

The location is superb with an easy walk to the train station.

2026-06-13 via Tripadvisor
H
Henning couple dk
9
2026-06-13 via Nuitee
V
VetaliM solo_traveller us
10
Pros:

Friendly staff, excellent breakfast

Cons:

nothing

2026-06-13 via Nuitee
W
Waleska extended_group pt
10
I could stay for a couple of months
Pros:

The SPA is really great!

Cons:

It’s so expensive… but everything is expensive in that wonderful city.

2026-06-09 via Nuitee