Hotel Genziana

Hotels
6.5 (1353 reviews)
Vico Delle Mele 7 , Genova , it

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Easy access to tours and shopping areas
Comfortable bed
Cons:
Drainage smell and mould issues
Noise from external surroundings

Categories

Cleanliness
6.14
Multiple reviews note issues with mould/damp and bathroom drainage smells.
Service
8.61
Staff were welcoming, helpful, and pleasant.
Location
6.15
Location received mixed feedback, with concerns about safety and noise.
Room Quality
5.6
Concerns about room maintenance, lack of privacy, and humidity.
Amenities
6.13
Limited amenities mentioned, with no mention of breakfast options.
Value for Money
7.59
Reviewed as good value for money despite some complaints.
Food and Beverage
5.14
Lack of breakfast and negative feedback regarding food options.
Overall Experience
6.61
Average stay overall with several positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:00

Property Description

Convenient Location in the Heart of Genoa
Hotel Genziana is nestled in the vibrant center of Genoa, surrounded by the charming Caruggi alleys, and conveniently located just a short stroll from San Giorgio Metro Station.

Cozy Rooms with Essential Amenities
The hotel offers comfortably furnished rooms with free Wi-Fi, ideal for both leisure and business travelers. Each room features a desk, TV, and some include a private bathroom, ensuring a pleasant stay for all guests.

Proximity to Top Attractions
Explore the wonders of Genoa with ease as the hotel is within walking distance of the picturesque harbor and the renowned Aquarium of Genoa. Additionally, the Genoa Piazza Principe Railway Station is conveniently situated just 1 km away.

Book your stay at Hotel Genziana now for a delightful experience in Genoa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 1353 reviews
Cleanliness: 6.14
Service: 8.61
Location: 6.15
Room Quality: 5.6
Amenities: 6.13
Value for Money: 7.59
Food and Beverage: 5.14
Overall Experience: 6.61
E
Erasmo • extended_group • it
4
Una notte, non di più.
Pros:

Sicuramente ottima posizione per girare il centro storico a piedi.

Cons:

Purtroppo l’hotel si trova proprio nei vicoli che sono frequentati giorno e notte da gente poco rassicurante che inoltre crea confusione e schiamazzi per tutta la notte sotto le finestre delle camere. Inoltre, nonostante una prima impressione positiva, devo segnalare una scarsa pulizia delle camere con raccapricciante ritrovamento di blatte enormi in bagno durante la notte.

2026-07-03 • via Nuitee
A
Arfaoui • solo_traveller • ch
10
Bella Genova
Pros:

Ist in der Zentrum von Genua und alles in der Nähe.

Cons:

Sehr schöne Stadt aber Wenig Tourist!!!!!!!?????

2026-06-29 • via Nuitee
M
martina • solo_traveller • it
8
2026-06-27 • via Nuitee
C
Carole Nadia • couple • fr
5
Malheureusement on ne reviendra pas !
Pros:

La climatisation dans la chambre, le lit était grand confortable.

Cons:

L hôtel est très mal indiqué !pas de parking a proximité ! L hôtel est situé dans une toute petite ruelle pas du tout fréquentable (prostituées , vente de drogue et autres.....)on a du même se dépêcher pour trouver un repas a emporter pour vite revenir dans l hôtel .
Hôtel sans ascenseur.douche dans la chambre mais pas les wc ni le lavabo.( Dans le couloir) .
Douche qui ne fonctionnait mal ,en plus petit cafard dans la chambre.....pas de petits déjeuners !!!!!!!
Dommage car le patron est très gentil et serviable.

2026-06-24 • via Nuitee
R
Rafael • family_with_children • ch
4
Pros:

Nettes und hilfbereites personal

Cons:

Lage in genua. Am späteren abend hat es von gestalten gewimelt

2026-06-23 • via Nuitee
K
Khalid • couple • it
10
2026-06-23 • via Nuitee
T
Thomas • family_with_children • it
4
Pros:

Bel hotel con prezzi più che onesti

Cons:

Non si riusciva a dormire con la finestra aperta(per il caldo) perché sotto hotel ogni santa notte si raggruppavano immigrati.poi per aria condizionata te la scendono loro su reception e devi tenerla accesa tutta la notte perché non c’è nessuno che la spegne.se avrai freddo per via di aria condizionata sei spacciato e devi aspettare che aprono la reception perché le camere non sono dotate di telecomando

2026-06-18 • via Nuitee
C
Catherine • couple • fr
5
Mauvaise nuit
Pros:

L’emplacement

Cons:

Rue
Bruit
Pas d’eau chaude
Pas de petit déjeuner

2026-06-17 • via Nuitee
C
Cécile • couple • fr
8
Nickel
Pros:

Hyper centre et tarif préférentiel pour le parking à proximité

Cons:

La rue pas top le soir ...

2026-06-17 • via Nuitee
P
pepi • solo_traveller • es
2
Cons:

La zona muy mala prostituta y venta de drogas por la noche no puedes descansar mucho ruido

2026-06-16 • via Nuitee
W
Walid • couple • at
4
2026-06-16 • via Nuitee
G
Gregory Antonio • family_with_children • it
8
2026-06-14 • via Nuitee
P
Patrizia • solo_traveller • it
7
Struttura pulita e in buona posizione
Pros:

La camera era pulita e nella hall c'è un distributore di acqua gratuita e a disposizione in tutte le ore

Cons:

Purtroppo la zona in cui si trova è comodissima per visitare l'acquario e tutte le principali attrazione ma è molto rumorosa fino alle 5 del mattino

2026-06-14 • via Nuitee
G
Guillem • couple • fr
6
2026-06-13 • via Nuitee
G
grandi • family_with_children • it
8
2026-06-10 • via Nuitee
M
Mario • solo_traveller • it
3
Orrore
Pros:

.

Cons:

Hotel in posizione squallida appena arrivato sono stato importunato da ragazzi extra comunitari
La camera non era il massimo della pulizia e c'era rumore proveniente dalle urla dei ragazzi per la strada
Sono dovuto andare in un altro hotel dato che ero stato importunato a le 16 non osavo immaginare la sera dopo cena
Ultima cosa non possiede un parcheggio ed è una stella e non due

2026-06-08 • via Nuitee
C
Carmen • solo_traveller • it
8
Pros:

La posizione strategica

Cons:

Nulla

2026-06-08 • via Nuitee
M
Marco • couple • it
6
2026-06-07 • via Nuitee
P
Paulina • couple • pl
1
Najgorszy
Cons:

Kraty w oknach, brudno, brak ubranej pościeli. Straszna lokalizacja, mnóstwo negroidalnych nacpanych mężczyzn w lokalizacji koło hotelu, bardzo niebezpieczna droga do niego. Informacji o kratach w oknach nie było.

2026-06-06 • via Nuitee
C
Carmelo bonaciti • solo_traveller • it
7
Bene, ma non tutto bello.
Pros:

La gentilezza e la disponibilità della persona che ci ha accolto.

Cons:

Sicuramente per essere in una zona centrale, non ci di sentiva propriamente al sicuro, nei vicoli c'era odore di urina e loschi personaggi che si aggiravano costantemente nei vicoli. Ovviamente non è colpa della struttura. Sulla struttura, c'era qualche difettuccio, ma non essendo particolarmente pignolo, dico accettabile per una notte, per più notti probabilmente sceglierei altro.

2026-06-06 • via Nuitee