Hotel Genziana

Hotels
6.5 (1422 reviews)
Vico Delle Mele 7 , Genova , IT
+39 010 247 4240

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Easy access to tours and shopping areas
Comfortable bed
Cons:
Drainage smell and mould issues
Noise from external surroundings

Categories

Cleanliness
6.14
Multiple reviews note issues with mould/damp and bathroom drainage smells.
Service
8.61
Staff were welcoming, helpful, and pleasant.
Location
6.15
Location received mixed feedback, with concerns about safety and noise.
Room Quality
5.6
Concerns about room maintenance, lack of privacy, and humidity.
Amenities
6.13
Limited amenities mentioned, with no mention of breakfast options.
Value for Money
7.59
Reviewed as good value for money despite some complaints.
Food and Beverage
5.14
Lack of breakfast and negative feedback regarding food options.
Overall Experience
6.61
Average stay overall with several positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:00

Property Description

Convenient Location in the Heart of Genoa
Hotel Genziana is nestled in the vibrant center of Genoa, surrounded by the charming Caruggi alleys, and conveniently located just a short stroll from San Giorgio Metro Station.

Cozy Rooms with Essential Amenities
The hotel offers comfortably furnished rooms with free Wi-Fi, ideal for both leisure and business travelers. Each room features a desk, TV, and some include a private bathroom, ensuring a pleasant stay for all guests.

Proximity to Top Attractions
Explore the wonders of Genoa with ease as the hotel is within walking distance of the picturesque harbor and the renowned Aquarium of Genoa. Additionally, the Genoa Piazza Principe Railway Station is conveniently situated just 1 km away.

Book your stay at Hotel Genziana now for a delightful experience in Genoa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Location

Guest Reviews

6.5
Based on 1422 reviews
Cleanliness: 6.14
Service: 8.61
Location: 6.15
Room Quality: 5.6
Amenities: 6.13
Value for Money: 7.59
Food and Beverage: 5.14
Overall Experience: 6.61
P
Pivovarov • couple • kz
8
2026-09-19 • via Nuitee
E
Eduart • solo_traveller • al
4
Pros:

The bed was super comfortable and it was cheap good for low budget travelers

Cons:

The location wasnt great because we liked it was in the old part of the city but a lot of crime was happening around the hotel like drug dealers who asked you all the time do you need drugs and sex workers who could even follow you to the hotel door and ever grab you by your arm just to hire them

2026-09-19 • via Nuitee
K
Kouznetsov • couple • fr
3
On est déçu
Pros:

Rien

Cons:

Parking qui existe pas à l’intérieur. Vous recevez un message avec l’adresse d’un parking qui n’est pas celui de l’hôtel. Pourtant, sur le site, il est indiqué que le parking se trouve à l’intérieur de l’hôtel et que les autres parkings sont payants.
Il est impossible de garer la voiture à proximité de l’hôtel, car il n’est tout simplement pas possible de circuler en voiture dans cette zone.
Depuis le parking, il faut ensuite traverser un quartier qui ne semble pas très sûr, avec une population dont il vaut mieux se méfier.

2026-09-16 • via Nuitee
N
Nikola • family_with_children • de
9
Одличан хотел у центру
Pros:

Власник је био супер са нама, и трудио се да нам помогне око свега. Јако чисто и ново, сам објекат је јако лепо сређен.

Cons:

Локација - иако је у центру и близу свега пешке, око хотела увече има јако сумњивих особа. Дошли смо увече са малом децом и није нам било пријатно да пролазимо уским улицама до хотела. Сем тога све остало везано за хотел је за 10

2026-09-15 • via Nuitee
L
laura • extended_group • it
6
2026-09-15 • via Nuitee
D
Debora • couple • it
5
Pros:

Am Hotel an sich haben wir nichts zu kritisieren. Die Mitarbeiter waren freundlich, es war alles so, wie beschrieben und sauber. Preis-Leistungsverhältnis stimmte auch!

Cons:

Leider ist die Lage ein großer Nachteil, da man sich in der Straße nachts (und auch tagsüber) leider wiriklich nicht wohl bzw. sogar unsicher fühlt.

2026-09-13 • via Nuitee
A
Ana Maria • couple • ch
7
2026-09-12 • via Nuitee
L
Leander • couple • ch
3
Es liegt mitten im drogen und prostituierten viertel. Der Preis ist das einzige positive am Hotel. Das Personal war sehr
Pros:

der preis.

Cons:

Es liegt mitten im drogen und prostituierten viertel.

2026-09-12 • via Nuitee
A
Ammar • solo_traveller • fr
8
Pros:

Pas mal

2026-09-11 • via Nuitee
N
Nicholas • couple • it
10
2026-09-11 • via Nuitee
S
Salem • couple • se
6
Cons:

När jag sökte info om hotellet det står med parkering men det var inte sant Vi fick gå ca 900m från parkering till hotellet

2026-09-08 • via Nuitee
E
Europe 2023 • extended_group • ca
8
2026-09-08 • via Nuitee
A
Arturo rene • solo_traveller • it
10
Pros:

Si riposa bene grazie mille

2026-09-07 • via Nuitee
V
valou66 • solo_traveller • fr
8
Pros:

Propre, moderne

Cons:

Quartier
Pas de petit déjeuner

2026-09-06 • via Nuitee
A
Alicia • extended_group • ch
6
Pros:

Freundliches Personal, unkompliziert

Cons:

Die Lage, ab 18:00 waren ziemlich komische Gestalten unterwegs. Hatten Angst nach Hause zu laufen und Taxi ist auch nicht möglich weil es sich in einer engen Gasse befindet wo man mit Auto nicht dazu kommt.

2026-09-06 • via Nuitee
E
Emanuela • couple • it
2
Nel Bronx mi sarei sentita più al sicuro.
Pros:

Receptionist cordiale e disponibile

Cons:

Tutto il resto: igiene scarsa, posizione pessima in vicolo malfamato con spacciatori e prostitute. Alle 20 eravamo già in camera per paura.

2026-09-05 • via Nuitee
L
Laura • solo_traveller • fr
1
Pros:

Je n'ai rien aimé du tout douche glacée climatisation sans télécommande réglé sur 25 degrés pas les moyens de baisser la climatisation pas de télévision pas de petit déjeuner

Cons:

L'hôtel est à fuir quartier très mal fréquenté limite dangereux il n'y a aucun confort ni petit déjeuner ni télé douche glacée pas climatisation parking à 500 m de l'hôtel au prix de 30 €, je ne comprends même pas que vous proposez les hôtels comme ça

2026-09-03 • via Nuitee
S
sara • family_with_children • it
6
Cons:

Purtroppo la via su cui si affaccia l'hotel è mal frequentata, sia nel primo pomeriggio, quando siamo arrivati, sia la sera, ci sono persone che stazionano intorno all'ingresso, rendendo la via poco sicura e particolarmente rumorosa

2026-09-02 • via Nuitee
F
Francesca • solo_traveller • it
6
Nell' insieme
Pros:

Il rapporto qualità prezzo. Personale gentile. Camera molto semplice ma pulita.

2026-09-02 • via Nuitee
R
romolo • family_with_children • it
1
Personale quasi inesistente,la persona lo abbiamo visto la sera per il check in ma la mattina non si è fatto vedere e ab
Pros:

Posizionata male ed è in quartieri super pericolosi,consiglio di non scendere dopo le 20

Cons:

Tutto

2026-09-02 • via Nuitee