Hotel Genziana

Hotels
6.5 (1321 reviews)
Vico Delle Mele 7 , Genova , it

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Easy access to tours and shopping areas
Comfortable bed
Cons:
Drainage smell and mould issues
Noise from external surroundings

Categories

Cleanliness
6.14
Multiple reviews note issues with mould/damp and bathroom drainage smells.
Service
8.61
Staff were welcoming, helpful, and pleasant.
Location
6.15
Location received mixed feedback, with concerns about safety and noise.
Room Quality
5.6
Concerns about room maintenance, lack of privacy, and humidity.
Amenities
6.13
Limited amenities mentioned, with no mention of breakfast options.
Value for Money
7.59
Reviewed as good value for money despite some complaints.
Food and Beverage
5.14
Lack of breakfast and negative feedback regarding food options.
Overall Experience
6.61
Average stay overall with several positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 02:00

Property Description

Convenient Location in the Heart of Genoa
Hotel Genziana is nestled in the vibrant center of Genoa, surrounded by the charming Caruggi alleys, and conveniently located just a short stroll from San Giorgio Metro Station.

Cozy Rooms with Essential Amenities
The hotel offers comfortably furnished rooms with free Wi-Fi, ideal for both leisure and business travelers. Each room features a desk, TV, and some include a private bathroom, ensuring a pleasant stay for all guests.

Proximity to Top Attractions
Explore the wonders of Genoa with ease as the hotel is within walking distance of the picturesque harbor and the renowned Aquarium of Genoa. Additionally, the Genoa Piazza Principe Railway Station is conveniently situated just 1 km away.

Book your stay at Hotel Genziana now for a delightful experience in Genoa!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 24 per day.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an existing bed.
    Children from 4 years old to 17 years old stay for € 15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

6.5
Based on 1321 reviews
Cleanliness: 6.14
Service: 8.61
Location: 6.15
Room Quality: 5.6
Amenities: 6.13
Value for Money: 7.59
Food and Beverage: 5.14
Overall Experience: 6.61
P
paolo • extended_group • it
6
Pros:

camera nella norma per la categoria, frequentazione interessante. C'è un bellissimo vecchio bar proprio dietro la struttura dove bersi un Camatti con avventori locali.

2026-05-23 • via Nuitee
F
Fabio • solo_traveller • it
4
Peccato la posizione
Pros:

Locale pulito e rinnovato

Cons:

Posizione pessima, alle 22.30 nei vicoli avevi paura che qualcuno ti derubasse,

2026-05-22 • via Nuitee
S
Salvatore • couple • it
3
Pros:

La posizione molto vicina al porto antico

Cons:

Abbastanza sporca e per niente curata

2026-05-21 • via Nuitee
A
Antonino • family_with_children • it
5
Pros:

Sicuramente il posto è centralissimo

Cons:

Quartiere

2026-05-18 • via Nuitee
A
Ahmed • family_with_children • ie
7
Cons:

it's in really dangerou area and there's a lot of junkes inforont of the hotel and very noise back in the hotel

2026-05-18 • via Nuitee
G
gregory • solo_traveller • fr
8
2026-05-17 • via Nuitee
E
Eros • solo_traveller • gr
5
2026-05-17 • via Nuitee
P
paolo • solo_traveller • it
8
2026-05-15 • via Nuitee
M
Magdalena • extended_group • pl
7
ogólnie dobry hotel ,gdybyśmy przyjechali w dzień to OK. My byliśmy o 22:00 i okolica była nie fajna
Pros:

nie dotyczy

Cons:

okolica hotelu

2026-05-15 • via Nuitee
R
Rasa LTK • couple • lt
10
The spirit of the old port
Pros:

What impressed us the most was the atmosphere. It was the spirit of the old port. As we walked towards the hotel, we realized that we had entered a special area. Stunningly tall, impressively sized buildings, very narrow streets, impassable by car (sometimes they even seem non-existent - only when you get closer you realize that the navigation was not wrong), a variety of people, shops, cafes, restaurants. Everything testified to a unique atmosphere, even a little frightening at times...
We also really liked everything else: check-in, order, cleanliness, price, breakfast in local cafe not far away from the hotel and especially the front desk administrator. Everything was so real and so organic. By the way the parking place is available in a public garage 8 minutes from the hotel for an additional fee.

2026-05-14 • via Nuitee
аlisa • solo_traveller • kz
10
2026-05-14 • via Nuitee
C
Cabassi • solo_traveller • it
7
2026-05-13 • via Nuitee
Élisabeth • solo_traveller • fr
3
Pros:

La literie.

Cons:

Les toilettes sur le palier.
Pas d'accés aux boissons.
L'eau de la douche froide.
L'accés à l'hôtel par des ruelles sales et glauques.

2026-05-13 • via Nuitee
T
Tracey • solo_traveller • ie
6
Pros:

Good location but a lot of alleyways around. Staff assured me it was safe and had no problems but wary

Cons:

Shower was very poor but otherwise all good

2026-05-12 • via Nuitee
N
Nataliia • extended_group • ua
9
2026-05-10 • via Nuitee
C
Cristian • family_with_children • co
10
2026-05-07 • via Nuitee
O
Oliverio • couple • it
10
2026-05-07 • via Nuitee
X
xman • solo_traveller • es
7
..muy caro por ser temporada baja
Pros:

Ubicacion

Cons:

Sin ascensor y tamaño pequeño

2026-05-07 • via Nuitee
C
Cristina • couple • it
1
Da dimenticare
Pros:

Nulla.

Cons:

Su Booking c’è scritto due stelle, quando arrivi invece è una stella. Posizione scomoda, nel bagno non c’è neppure la carta igienica. Dicono di avere la connessione wi-fi ma in realtà internet non prende e poi, ultima presa in giro, il parcheggio coperto non è all’interno della struttura bensì si tratta di quello a pagamento e non custodito del porto. Una volta in hotel domandiamo il costo e ci viene detto che con la loro convenzione è di 25 euro per 24 ore. Dovendo sostare noi meno di 12 ore chiediamo la tariffa per il necessario, ci dicono sui 6/7 euro essendo quasi esclusivamente orario notturno. Al momento del pagamento ci chiedono 23,50 euro. Insomma, una fregatura continua in uno dei posti peggiori di Genova

2026-05-05 • via Nuitee
A
alberto • solo_traveller • it
6
2026-05-05 • via Nuitee